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- Birchwood Court Residential Care Home







A beautiful home in the heart of Easington Colliery, it’s the team which makes Birchwood Court special. The home has a warm family feel, with many of the staff having been there for over 10 years.
They are devoted to enriching the lives of their residents and supporting them to do the things they love. There are so many trips organised, from riding on the beach buggies and enjoying fish...
Care Provided by Birchwood Court Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly care fees for residential care start from £1231 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
The price(s) shown are provided by the care home. Contact Birchwood Court Residential Care Home for full pricing details and T&Cs.
Contact Birchwood Court Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sanctuary Care Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Liam Williams (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (43)
Visiting
- Visitors are welcome at any time.
Parking
- Private car parking available.
Birchwood Court Residential Care Home Reviews (70)
Birchwood Court Residential Care Home has a Review Score of 9.7 (9.697) out of 10, based on 20 reviews in the last 2 years.
Over all time Birchwood Court Residential Care Home has 70 reviews.
Staff at Birchwood Court have been highly professional and supportive when we made the difficult decision to place mum into their care. The whole process was seamless. Mum is settled and happy. The staff are extremely pleasant and always go out of their way to help all residents.
Thank you for your kind feedback. We're so pleased to hear your mum is settled and happy, and that our team made the transition feel smooth and supportive. It means a great deal to know our care and kindness have made a positive difference.
Absolutely amazing staff who have given my mother in law a second lease of life and have managed to encourage her to achieve standards we could not do when she was at home. Just amazing on all levels
Thank you for sharing such lovely feedback. We're delighted to hear the positive difference our team has made and how supported and encouraged your mother-in-law feels. It's wonderful to know she's thriving and enjoying life with us.
I choose to do her laundry but find when I come to collect her laundry that some items are missing
The stay try to find items but not always possible. We bought a T.V. and after a couple of weeks the remote it went missing after 4 months it still hasnt turned up
Thank you for sharing your thoughts. We're pleased to hear you feel positive about the care your mother receives, and we're saddened to hear there are aspects of your experience that have no reached expectation. Our team is here to help, so please do reach out to us directly if you'd like further support.
From day one my nan was greated by some wonderful staff from manager, receptionist and all care staff. We were amazed at how Nan has settled in, also how they have all achieved to get her personal care back to where she was. She is settling in well thanks so much to all the dedicated staff.
Thank you so much for such a lovely review for our home and team at Birchwood Court - it is so appreciated!
I have enjoyed all the entertainment so far and luck forward to future events.
Keep up the good work everyone.
Always plenty of activities for everyone to join in and enjoy including family and friends.
The manager is a great manager and doing a fantastic job, keep up the good work :)
Pleasant and friendly staff and residents. The room has plenty of room with a light big window, room for a comfy chair to watch TV and happy that I can have some of my personal familiar belongings. We have activities and outings planned which I enjoy. I have my hair done at our own haridressers every Friday.
Thank you so much for your wonderful review. It is lovely to hear your lovely comments. Best wishes, Fae
From the first visit I have experienced a friendly professional attitude from all the staff. Mum has been made to feel cared for and made very welcome. Mum is eating much better now and overall less anxious. On a personal level I coudldn't ask for any more, I feel completely at ease and confident in the happy, caring environment she is living.
Thank you so much for taking the time to review our home. It is wonderful to hear how well cared for and welcome mum feels with us at Birchwood Court. Best wishes, Fae
From first look around we knew this was the place for our Nan. The day she was booking in she was aprehenise about getting out care but the staff we incredibly talking to her and reasuring her she went in no problem. Nothing is a problem with the staff every single person is so kind and caring. My nan has dementia and at home her personal care was slipping the first 2 days at Birchwood and she let the girls attend to personal care - hair cut and nails clipped. We cannot thank the manager and his staff enough we feel like they are looking after our nan like she is there own family :)
Thank you so much for your kind words. We're so glad your Nan felt at ease and welcomed-especially during such a big transition. It's lovely to hear she's already comfortable and letting the team support her personal care. We truly do treat every resident like family, and your feedback means the world to us. We'll be sure to share this with the whole team!
Activities at moment good.
Thank you so much for your kind words! We're thrilled to hear that you feel well looked after by our management and staff - it's always our goal to make everyone feel supported and valued. We're also glad you're enjoying the activities at the moment.
Only problem she has is the no smiking facilities if Right staff on shift they will take her outside.
Enjoys her baths from staff.
Only problem with room is the bed originally had Profileing bed and was taken away
Thank you so much for your kind words for our team and home at Birchwood Court. Your feedback is invaluable to us and has been passed onto our team.
Care home is nice and clean. Staff treat residents and visitors with respect and a welcoming approach. I feel the home is a safe and secure place for our family member. All staff are happy to help with anything I ask for with a prompt reply. Their manner is always professional and polite.
Thank you for your kind words. We're so pleased to hear you feel our home is safe, clean, and welcoming. Your recognition of our team's respectful and professional care means a lot. We're always here to help and truly appreciate your support.
The home has a lovely atmosphere and the staff are all great very caring.
Thank you for your lovely feedback! We're so glad you felt the warm atmosphere and appreciated our caring team.
My mother has been a permanent resident since February 2025. She has a lovely bright room which is always spotlessly clean. The staff are always polite and helpful and don't mind what time of day I visit or how long I stay. Although mam doesn't always join in with the activities the staff do their best to get her to join in.
Thank you so much for your kind words about Birchwood Court. We're pleased your mother is comfortable and that you feel welcome during your visits. Your recognition of our team's efforts is greatly appreciated.
Mam has only resided at Birchwood for 5 weeks, but she has constantly said how lovely all of the staff are, and how much they all do for her. She was unsettled at first, understandably as she had come from hospital discharge to the care home, but we were constantly helped by the staff in the task of trying to settle her, and make her feel comfortable. In recent weeks staff have encouraged her to attend some of the activities in the home, knit and natter, and cake making, and she has enjoyed them. She is beginng to accept Birchwood will be her home now. The manager has been instrumental in helping too by enabling mam to move rooms at short notice.
Thank you so much for sharing your kind words and experience. We understand that transitioning to a new home can be challenging, and we're delighted to hear that our staff have been able to provide support and comfort during this time. It's wonderful that your Mum is settling in and enjoying the...
Always try to help where they can and give support. My mum has been in Birchwood for 18 months approx. Since the new manager has started things are improving everyday and the residents are a heart always trying to make there stay here safe and comfortable. If I every do have any concerns there is always someone to listen and help. Birchwood is a lovely residential home.
Thank you for your kind words. We're so pleased to hear that you feel supported and listened to at Birchwood Court. Our team are passionate about the care they provide and about excellent communication with loved ones, so your feedback will be so gratefully received.
My mother has had an illness during January and I must say the care she has received has been excellent as always. It is reassuring to me to know that when I am not there she is receiving 24 hour care of such a high standard. It is a well run care home with the wellbeing of residents at its heart.
Thank you for your thoughtful review for Birchwood Court. We're so pleased to hear that your mother has received such excellent care and that you feel so reassured by the support she receives. Thank you for your trust and support.
It's fair to say, within the last few weeks, the changes that have been made are very noticeable. Making more use of the cinema room. Entertainment for the residents has been stepped up and the staff seem to be more engaged. I know it's early days and lots of changes are in the pipeline. Looking forward to the home's future.
Thank you so much for your thoughtful review for Birchwood Court. We're delighted to hear that the recent changes are making such a positive impact. Our team is committed to continually enhancing the environment for our residents and it's great to see the improvements are being noticed. We're excited about the plans ahead and truly appreciate your support as we continue to grow and improve.
My mam has settled in well and is happy in her new home. Herself and her family can approach all staff on any concerns and are always given attention and respect. To be able to ask anything and be given answers gives her family peace of mind and knowledge that she is safe and cared for on all levels.
Thank you so much for your kind words. We're delighted to hear that your mum has settled in so well and is happy at Birchwood Court. Our team is always here to provide support, answer any questions and ensure loved ones feel happy and reassured too, so it's wonderful to know they've been able to give you peace of mind.
We will forever be grateful to the kind, caring staff that made our mum's last days peaceful.
Thank you for sharing your heartfelt experience of your mum's care at Birchwood Court, the team will be touched to read your kind words. Knowing that your mum was surrounded by attentive and caring staff and that she was kept so comfortable, must bring some comfort during such a difficult time. The team will be very proud to read your feedback, thank you for taking the time to write this.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Birchwood Court Residential Care Home.
There are no upcoming events for Birchwood Court Residential Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Sanctuary Care Ltd
- 31 Jan 2025Recipient: Sanctuary Care Ltd
- 31 Jan 2024Recipient: Sanctuary Care Ltd
Accreditations
There are no accreditations posted yet for Birchwood Court Residential Care Home.
Meet the Team (5)

I started my career in care in 2014 as an activities coordinator, progressing my way to home manager, where I am today. I thoroughly enjoy working in our sanctuary care homes and enriching the lives of those we care for.

I have worked here for 5 years I like making a difference, seeing the residents loving living their lives here and supporting them.

I have worked at Birchwood Court for three years love working here because of the staff and the residents are so friendly.

This is such a nice home the residents are lovely.

I feel honoured to work at such a beautiful home and I love working with my residents and my great colleagues.
Frequently Asked Questions about Birchwood Court Residential Care Home
What types of Care is Birchwood Court Residential Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Birchwood Court Residential Care Home have?
There are 43 Single Rooms.
What are the Facilities & Services at Birchwood Court Residential Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Birchwood Court Residential Care Home to the centre of Peterlee?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchwood Court Residential Care Home to verify any information. View our terms and conditions. Birchwood Court Residential Care Home has an Enhanced Service -more info.