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Birchwood Court Residential Care Home

Seaside Lane, Easington Colliery, Peterlee, Durham SR8 3XZ
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Birchwood Court Residential Care Home, Peterlee
Birchwood Court Residential Care Home, Peterlee
Birchwood Court Residential Care Home, Peterlee

A beautiful home in the heart of Easington Colliery, it’s the team which makes Birchwood Court special. The home has a warm family feel, with many of the staff having been there for over 10 years.

They are devoted to enriching the lives of their residents and supporting them to do the things they love. There are so many trips organised, from riding on the beach buggies and enjoying fish...  

Care Provided by Birchwood Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,231From £1,231

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly care fees for residential care start from £1231 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Birchwood Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Liam Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (43)

Visiting

  • Visitors are welcome at any time.

Parking

  • Private car parking available.

Birchwood Court Residential Care Home Reviews (70)

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9.7

Birchwood Court Residential Care Home has a Review Score of 9.7 (9.697) out of 10, based on 20 reviews in the last 2 years. Over all time Birchwood Court Residential Care Home has 70 reviews.

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Review from K J (Partner of Resident) published on 22 April 2021 Submitted via Postal Card
Overall Experience

Dad and family have always been happy with his care. We have a good relationship with staff who are friendly helpful and professional new and old staff. These have been hard times the home has coped remarkably and this is down to the staff. Look forward to interacting with my dad and other residents like before.

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Review from M M (Daughter of Resident) published on 17 April 2021 Submitted via Postal Card
Overall Experience

The staff at Birchwood Court Residential Care Home have always provided very good support and care for my mam. I am happy in the knowledge that she is well looked after, especially during these difficult times of Covid. They are like extended family and have supported both myself and my mam during her time here! I would definitely recommend Birchwood Court to anyone needing similar care. There have been a number of changes over the last few years, but the health and wellbeing of residents is always their main priority.

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Review from D F (Son of Resident) published on 29 March 2021 Submitted via Postal Card
Overall Experience

I have always found the staff to be warm and welcoming. I speak to Mum on a weekly basis on the phone or from a distance on visits when permitted during these Covid times. She always tells me how well she is treated and how comfortable she is. I always look to see how she looks on the outside. Mum always has a cheerful manner on visits, and her smile says it all. I am pleased with the caring attitudes of the manager and staff, as I know she is in safe hands and is stimulated by varied and interesting activities. I strongly feel that all staff have gone above and beyond in order to keep spirits high for all residents.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for such a wonderful review, your kind words are really appreciated. Best wishes, Fae

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Review from J D (Resident / Service User) published on 25 March 2021 Submitted via Postal Card
Overall Experience

I have been a resident here for over a year and the care, respect and fun I have has been incredible. I know if I feel ill the staff have made sure that I get medical help, they sympathise and they show so much support. My life here is so much fun and I feel safe especially through the pandemic. Thank you to the management, carers, domestics and everyone at Birchwood Court you are the most professional, caring and amazing people.

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Review from G D (Son-in-law of Resident) published on 1 September 2020 Submitted via Postal Card
Overall Experience

I feel my mum-in-law really gets looked after and is cared for well but she's lost things and hasn't got them back e.g. new clothes, bag, purse, phone, holdall. Can you try to solve this problem, please?

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for taking the time to review our home and your kind words. I have passed this onto the home and they are going to look into this straight away as some things may still be in her previous room. Best wishes, Fae.

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Review from J D (Daughter of Resident) published on 26 August 2020 Submitted via Postal Card
Overall Experience

My mam has been there for about two years and generally, there's been no problems except for a short amount of time, our family thought her personal hygiene could have been better. The staff are great. Myself and my sister have asked on numerous occasions about her holdall, purse, bag, phone, new clothes which I bought for her because she says she has got these items, maybe they are in her old room.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for taking the time to review our home and for your kind words about our team. I will pass your feedback onto the team. Best wishes, Fae.

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Review from M N (Daughter of Resident) published on 13 August 2020 Submitted via Postal Card
Overall Experience

My mother moved into Birchwood Court a year ago, and we have nothing but praise and admiration for all the staff and the care they have taken with her. She has had two hip replacements and on returning to the home, was looked after with great attention. Over the terrible covid period, when we couldn't visits, the staff were never too busy to keep us informed of her health, when we rang, which was very reassuring. The staff are very friendly, and we know our Mum is in the best hands, can't praise them enough!

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Review from P K (Son-in-law of Resident) published on 22 June 2020 Submitted via Postal Card
Overall Experience
I would like to say how happy I have been with Birchwood Court. The care and the cleanliness are always to a high standard. The management and staff have coped amazingly during the Covid Pandemic, they work so hard and have made my mam-in-law very happy and safe.

I couldn't find a most perfect care home for her, which makes me and my family highly satisfied. Thank you so much Birchwood Team.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for such a wonderful review of our home and team. They will really appreciate your kind words. Best wishes.

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Review from Pat (Daughter-in-law of Resident) published on 11 June 2020 Submitted via Website
Overall Experience

Myself and my family can not thank the management and staff at Birchwood Court enough, we have never doubted that our relative is in the best place for her health and wellbeing. She has always been treated with respect, dignity, care and compassion. Thank you so much to all the staff through this awful pandemic, you have shown complete professionalism and care. You all deserve a very great big thank you. Amazing place and amazing team run by amazing management.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for such a wonderful review. Katie and the team will be really pleased to hear your kind words. Best wishes, Fae

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Review from E H (Resident / Service User) published on 17 January 2020 Submitted via Postal Card
Overall Experience

I had to come into residential care following an accident. I must admit it wasn't what I would have chosen to do. However, the staff at Brichwood have all helped me settle in. I have received excellent care. They all do their best to make me feel at home. They can't do enough for me.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for such a lovely review - it is wonderful to hear how well you have settled in with us. Best wishes.

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Review from Amelia C (Resident / Service User) published on 13 December 2019 Submitted via Postal Card
Overall Experience

I am getting looked after. No worries. Get everything provided and quite satisfied. Staff very good and always busy. Need to have time for residents.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for your lovely feedback. The manager's door is always open for you if you ever want to raise anything with her and I will most definitely pass this review on too. Best wishes.

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Review from E B (Daughter of Resident) published on 13 December 2019 Submitted via Postal Card
Overall Experience

Parent and Aunty both pleased with their care and home in general. Love the staff. Enjoy having activities for company. They cannot watch residents all the time and my parent has lost or misplaced quite a few items. Have taken jewellery home so it doesn't go missing so she cannot wear it. Both would not leave only if able to go home which will not be soon.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for your kind words about our home and sorry to hear about the loss of items, I will pass this onto the manager but in the meantime please know her door is always open for you. Best wishes.

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Review from D C (Day Care Service User) published on 18 November 2019 Submitted via Postal Card
Overall Experience

My wife passed away in Birchwood Court on 26th November 2014. Since then I have gone for my meals every day. The staff are all really friendly and helpful and nothing is too much trouble. If I had to go into care I would definitely be going into Birchwood as I can't praise it enough.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for your review. It is very much appreciated. Many Thanks.

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Review from K J (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card
Overall Experience
Dad has been a resident here since July 2019. He has been extremely well cared for.
The staff are very responsive to his needs and communicate really well with family members. He settled very quickly and has expressed how well he likes it here.

Any issues that have emerged have been dealt with promptly. I would highly recommend this residential home.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for your kind words about Birchwood Court, it is lovely to hear how well your father has settled in with us. I will be sure to pass your lovely feedback onto the manager and the team. Best wishes, Fae.

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Review from L A (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card
Overall Experience

My father has been at Birchwood for five months. Some staff are excellent and some not so but, overall good. Birchwood is kept clean and tidy. The activities coordinator is very good. Sometimes there is a lack of communication between staff and management with family. Sometimes staff don't listen to family advice about my father e.g no butter on bread/toast. No gravy on his meals and need to be reminded regularly. Laundry system needs reviewing as clothes are regularly being mislaid.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for your kind words about our team. I will be sure to pass your feedback onto the manager and team, but please know that Katie's door is always open for you if you ever need to ask something, or have feedback to give. Best wishes, Fae.

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Review from S M (Daughter of Resident) published on 19 August 2019 Submitted via Postal Card
Overall Experience
Moving my mother was, as expected, one of the hardest things I have ever had to do but with the manager and her dedicated team, they made this unbearable situation manageable.
The manager and her team have been so kind, patient and caring and as the weeks are heading towards a month, everything is still raw and difficult but we are heading in the right direction.

The whole team at Birchwood are exceptional and I thank them dearly for helping me through these last few weeks.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for your lovely feedback, it will be much appreciated by the manager and the team. Best wishes, Senior Marketing Officer.

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Review from Elaine G (Daughter of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience
My mother came into Birchwood in February 2019.
I have not seen her look so well and happy in a long time. She now considers Birchwood Court her home and states she would not like to live anywhere else.
All the staff are caring and kind and treat everyone with the utmost respect.

Thank you so much Birchwood Court.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Dear Elaine, thank you so much for your kind words about our home and our team. Your feedback is truly invaluable to our team. Best wishes, Fae

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Review from S S (Resident / Service User) published on 12 November 2018 Submitted via Postal Card
Overall Experience
Care home very good. Staff excellent. Could do with more staff.

Always something to do. Always someone to talk to if you feel out of your depth.

Reply from Fae Doherty, Marketing Officer at Birchwood Court Residential Care Home
Dear Steven,

Thank you for your review! We always appreciate your feedback directly from our home - if you do have any queries or worries, please do speak to our management team who have an open door policy and would always like to hear how you think we can improve. Best wishes, Fae.

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Review from Allan P (Son of Resident) published on 12 November 2018 Submitted via Postal Card
Overall Experience
Mam has been in Birchwood about 6 months, staff are very friendly. Have been a few issues regarding my mum's diet, certain foods have an adverse effect but we seem to have overcome this problem now, although still keep an eye on it. Sometimes, the choice of food isn't always good.

Overall, very happy with Birchwood compared to other homes we've tried.

Reply from Fae Doherty, Marketing Officer at Birchwood Court Residential Care Home

Dear Allan, thank you for your lovely comments about our team. Please do speak with the team about any issues you may have, as they are here to help! Our catering team are happy to make alternate meals to the daily menu on request, and they are also all tailored to our residents dietary and nutritional needs. Best wishes, Fae.

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Review from Tracey G (Daughter of Resident) published on 12 October 2017 Submitted via Postal Card
Overall Experience

My mam has been here since March 2017. She finds the carers extremely helpful, friendly, hardworking and meet her every need. Her room is spacious and clean.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Upcoming Events

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Birchwood Court Residential Care Home.

Meet the Team (5)

Liam Williams
Liam WilliamsJob Title:Home ManagerJoined: 2024

I started my career in care in 2014 as an activities coordinator, progressing my way to home manager, where I am today. I thoroughly enjoy working in our sanctuary care homes and enriching the lives of those we care for.

Hannah Smith
Hannah SmithJob Title:Team LeaderJoined: 2018

I have worked here for 5 years I like making a difference, seeing the residents loving living their lives here and supporting them.

Josh Maslen
Josh MaslenJob Title:Care AssistantJoined: 2020

I have worked at Birchwood Court for three years love working here because of the staff and the residents are so friendly.

Joanna Herbet
Joanna HerbetJob Title:Team LeaderJoined: 2010

This is such a nice home the residents are lovely.

Carol Ross
Carol RossJob Title:AdministratorJoined: 2022

I feel honoured to work at such a beautiful home and I love working with my residents and my great colleagues.

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