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Birchwood Court Residential Care Home

Seaside Lane, Easington Colliery, Peterlee, Durham SR8 3XZ
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Birchwood Court Residential Care Home, Peterlee
Birchwood Court Residential Care Home, Peterlee
Birchwood Court Residential Care Home, Peterlee

A beautiful home in the heart of Easington Colliery, it’s the team which makes Birchwood Court special. The home has a warm family feel, with many of the staff having been there for over 10 years.

They are devoted to enriching the lives of their residents and supporting them to do the things they love. There are so many trips organised, from riding on the beach buggies and enjoying fish...  

Care Provided by Birchwood Court Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,231From £1,231

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2026 weekly care fees for residential care start from £1231 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.

*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

Contact Birchwood Court Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Liam Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (43)

Visiting

  • Visitors are welcome at any time.

Parking

  • Private car parking available.

Birchwood Court Residential Care Home Reviews (70)

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9.7

Birchwood Court Residential Care Home has a Review Score of 9.7 (9.697) out of 10, based on 20 reviews in the last 2 years. Over all time Birchwood Court Residential Care Home has 70 reviews.

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Showing 70 reviews matching selected criteria
Review from Lauren E (Granddaughter of Resident) published on 15 May 2024 Submitted via Postal Card
Overall Experience

Excellent service, lovely, friendly staff.

Reply from Kate Yates, Communications and Content Specialist at Birchwood Court Residential Care Home

Thank you for your five-star review, the team at Birchwood Court will be delighted.

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Review from Brian H (Son of Resident) published on 26 April 2024 Submitted via Postal Card
Overall Experience
Mother appears well, happy and interacting with others.

Staff are exceptional with their support and their medical intervention and support of family.

Reply from Kate Yates, Communications and Content Specialist at Birchwood Court Residential Care Home

Thank you for your review for Birchwood Court, the team are certainly passionate about supporting loved ones as well as their residents.

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Review from J T (Daughter of Resident) published on 15 April 2024 Submitted via Website
Overall Experience

Lovely care home, at Easter there were lots of Easter eggs for the residents, colouring in, photo’s taken with big blown-up bunnies, and Easter cards made with the photos and sent to the families on an Easter card it was beautiful. The staff are lovely and welcoming and always there to talk to.

Reply from Kate Yates, Communications and Content Specialist at Birchwood Court Residential Care Home

Thank you for your review of Birchwood Court, the team certainly knows how to celebrate these special events in style!

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Review from Elaine R (Daughter of Resident) published on 28 February 2024 Submitted via Postal Card
Overall Experience

Before my mother came to Birchwood Court Residential Care Home, she had been in another home, not a good experience. Birchwood Court is excellent, from staff to rooms to cleanliness, all above and beyond. Management is so helpful, nothing is a problem. My mam is much happier, her health (legs) is getting the attention she needs. It's peace of mind to us, as family, knowing she is settled and happy.

Reply from Kate Yates, Communications and Content Specialist at Birchwood Court Residential Care Home

Thank you for your review for Birchwood Court, the team will be delighted to hear your comments. We are so pleased you have such peace of mind, your mother is certainly in great hands there.

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Review from Ronald T (Brother of Resident) published on 11 January 2024 Submitted via Postal Card
Overall Experience

My sister has now been a resident at Birchwood Court for the last three years. My niece and I visit her at least twice a week and in that time, I have found Birchwood to be a really good care home and residents are treated with respect and dignity. Personally speaking, I cannot praise the staff and management enough for all their hard work, support and dedication. I know my sister appreciates their help and has a good rapport with them. I think the staff there are wonderful and are always prepared to listen to any concerns you may have.

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Review from J E (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card
Overall Experience

Lovely place with caring staff, and nothing is too much of a bother for them. They're always happy to help. Mam is happy and well cared for and feels safe here.

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Review from Frank P (Son-in-law of Resident) published on 10 November 2023 Submitted via Postal Card
Overall Experience

The staff provide excellent care and support, treating the residents with dignity and allowing independence as much as possible. The staff are friendly and professional, deal with medical emergencies quickly contacting the medial team and informing family members. The rooms are very clean and there are different activities available.

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Review from Elizabeth B (Niece of Resident) published on 8 November 2023 Submitted via Postal Card
Overall Experience
I discovered Birchwood Court Residential Care Home to be a very conscientious and compassionate establishment. Leaving a loved one in the care of a nursing home is a very traumatic experience for everyone concerned and very heartbreaking. However, I found the carers and all members of staff, including kitchen, domestic and clerical, to be outstanding in their work.

My sincere appreciation and God bless you all.

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Review from Gary W (Son of Resident) published on 7 November 2023 Submitted via Postal Card
Overall Experience
As ever, all staff and management are very friendly and approachable.
Any issues raised are resolved quickly, any queries are answered, or they will get back to you ASAP.

Very good care home, and would recommend.

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Review from Allan M (Husband of Resident) published on 7 November 2023 Submitted via Postal Card
Overall Experience

Very happy with the care my wife receives.

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Review from Angela K (Daughter of Resident) published on 29 June 2023 Submitted via Postal Card
Overall Experience

We are so happy and have peace of mind that my mum has the best care at Birchwood Court Residential Care Home. We cannot fault the staff, management and especially, senior staff with their professional care, kindness and unfailing compassion. My mum has been enjoying all of the activities which is endless, they have been doing so much exciting things daily, it's just amazing. When you enter Birchwood Court, the atmosphere is calm, homely and a very happy one. The rooms are kept spotless, everywhere is clean and tidy. Thank you all for making my mum so happy. She loves you all as I do.

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Review from John D (Son of Resident) published on 27 March 2023 Submitted via Postal Card
Overall Experience

Staff always friendly and helpful.

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Review from E W (Resident / Service User) published on 26 August 2022 Submitted via Postal Card
Overall Experience

Wonderful staff and can't do enough for me, pleasant and caring. If I ask for anything they go out of their way to provide it. Brilliant atmosphere. Have a lot of activities to cater for us all. can't fault the staff or the home.

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Review from Janet B (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card
Overall Experience

As a family, we are very happy with the high standard of care my mum receives from this lovely care home. Even due to the very challenging times, because of Covid restrictions. All the staff go above and beyond to ensure all residents are well taken care of and are happy keeping relatives informed at all times.

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Review from P D (Wife of Resident) published on 7 October 2021 Submitted via Postal Card
Overall Experience

The staff are very helpful and I feel my husband is in safe hands and being well looked after. The staff are very pleasant and answer the queries I have regarding my husband.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you for your review - it is wonderful to hear you have peace of mind with your husband being in our care at Birchwood Court Residential Care Home. It is so appreciated. Best wishes, Fae

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Review from Judith L (Daughter of Resident) published on 9 August 2021 Submitted via Postal Card
Overall Experience

Staff are always helpful polite and pleasant. They look after my mother's needs completely I have been able to relax knowing she is well looked after.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you so much for your kind words about our care and team - it is wonderful to hear you have complete peace of mind with your mother being in our care at Birchwood Court. Best wishes, Fae

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Review from J B (Daughter of Resident) published on 9 August 2021 Submitted via Postal Card
Overall Experience

Very happy with the care my mother is receiving. The staff are very caring and compassionate.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you so much for taking the time to review Birchwood Court and your kind words about our team and the care your mother is receiving. Best wishes, Fae

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Review from G T (Son of Resident) published on 9 August 2021 Submitted via Postal Card
Overall Experience

Staff and everything they do with the home is first class. A big thanks to everyone.

Reply from Fae Doherty, Senior Marketing Officer at Birchwood Court Residential Care Home

Thank you so much for your kind words about our home and team - it is so appreciated. Best wishes, Fae

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Review from S H (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card
Overall Experience

The staff work very hard at Birchwood, however, I feel sometimes more focus needed on residents personal care ie, teeth cleaning, hand/nail care and change of clothes. My mother needs prompting and assistance, and I don't think carers are given enough time to do this. During the lockdown, activities have been so important for mental stimulation. I think more staff could have been used for providing the activities, especially weekends when the coordinator is off. Again, not the staff's fault.

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Review from J M (Niece of Resident) published on 30 April 2021 Submitted via Postal Card
Overall Experience

My aunt has been a resident at Birchwood Court for ten months now following being discharged from hospital. In that time issues regarding my aunt's health and wellbeing have been addressed and I am happy to see my aunt has gained weight. It is nice to hear that my aunt is joining in with some of the activities. Staff are friendly, provide excellent care and support and are willing to answer any questions or concerns.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (10)

Accreditations

There are no accreditations posted yet for Birchwood Court Residential Care Home.

Meet the Team (5)

Liam Williams
Liam WilliamsJob Title:Home ManagerJoined: 2024

I started my career in care in 2014 as an activities coordinator, progressing my way to home manager, where I am today. I thoroughly enjoy working in our sanctuary care homes and enriching the lives of those we care for.

Hannah Smith
Hannah SmithJob Title:Team LeaderJoined: 2018

I have worked here for 5 years I like making a difference, seeing the residents loving living their lives here and supporting them.

Josh Maslen
Josh MaslenJob Title:Care AssistantJoined: 2020

I have worked at Birchwood Court for three years love working here because of the staff and the residents are so friendly.

Joanna Herbet
Joanna HerbetJob Title:Team LeaderJoined: 2010

This is such a nice home the residents are lovely.

Carol Ross
Carol RossJob Title:AdministratorJoined: 2022

I feel honoured to work at such a beautiful home and I love working with my residents and my great colleagues.

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