Birchwood Court Residential Care Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
Review Us
9.7 67 Reviews
  • Birchwood Court Residential Care Home, Peterlee
A beautiful home in the heart of Easington Colliery, it’s the team which makes Birchwood Court special. The home has a warm family feel, with many of the staff having been there for over 10 years.

They are devoted to enriching the lives of their residents and supporting them to do the things they love. There are so many trips organised, from riding on the beach buggies and enjoying fish and chips at Seaham Beach, to visits to the community over 60s club, and local garden and shopping centres.

There are welcoming lounges, where residents enjoy so many activities, from exercise sessions with 'Mr Motivator', live music and cocktails, to pamper sessions, with manicures and hand massages. There is also a cinema lounge for movie nights.

The home has its own pub, The Birchwood Arms, for themed nights, karaoke and games. The residents enjoy some healthy competition with table tennis, and there’s a beautiful hair salon, for regular appointments with the mobile hairdresser.

The community are embraced into life in the home, with regular community coffee mornings held there. School children often visit to enjoy activities, or to treat the residents to music and dance performances. Next door to Sanctuary Care’s Ashwood Park home, the residents often get together for trips and activities, creating lasting friendships.

With so many of the residents being animal lovers, the team organise plenty of animal visits, from pups and well-behaved dogs to more unusual creatures, like a pet therapy fox!

In the dining rooms they enjoy delicious, home-cooked meals prepared by the chef, from roast dinners with all the trimmings and fish and chip Fridays, to home-baking for afternoon tea. Birchwood Court also has a beautiful vintage tearoom, which a lovely place to relax with loved ones, who are welcome at any time. And there is a private family and friends Facebook page, keeping everyone connected.
Show Birchwood Court Residential Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1162
  • RESPITE Self-Funded Residential Care: from £1162

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1162 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Birchwood Court Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Liam Williams (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (43)

Visiting

  • Visitors are welcome at any time.

Parking

  • Private car parking available.

Birchwood Court Residential Care Home Reviews (67)

9.7

Birchwood Court Residential Care Home has a Review Score of 9.7 (9.701) out of 10, based on 27 reviews in the last 2 years.
Over all time Birchwood Court Residential Care Home has 67 reviews.

Overall Experience
  • 41
  • 23
  • 3
  • 0
  • 0
Date Published
  • 67
  • 12
  • 16
  • 27
  • 40
Reviewer Connection to Birchwood Court Residential Care Home
  • 28
  • 11
  • 8
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 61-67
Review from Sharon R (Daughter of Resident) published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent caring staff, not only for the residents but also care for the families. When I had to make the decision for my mam coming into residential care, I was so upset but the management was so thoughtful and caring. My mam has started to live again rather than exist, she now smiles and sings and
dances, she is so happy. I can't thank the staff at Birchwood enough. The rooms are lovely, clean and homely. The dining room and the food are lovely and there are always plenty of activities to keep the residents occupied. I wouldn't put my mam anywhere that I wouldn't go to myself. In my opinion, Birchwood is exactly what my mam needed, she was very lonely until she came to Birchwood now she is living again and very happy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret J (Resident) assisted by family/friend published on 7 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Birchwood is fantastic. I like all of the staff they are my new family. I am always looked after by them and they feed me well. They hoover and clean my room and keep it nice. I always have company. I just have to walk out of my room and there is always someone I can talk with.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul B (Son of Resident) published on 20 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself, family and friends were a delighted with the care and support and attention my father received with his stay at Birchwood. The staff are excellent with Dad. He loved all the attention he was receiving. I would definitely recommend this respite home to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mat A (Resident) published on 30 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A nice place to live and a very good team of staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Keith D (Resident) published on 23 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good food, excellent manner and staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter D (Son of Resident) published on 4 August 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
This review is the combined opinion of all 5 direct relatives who all visit regularly. There were no extreme views at all. We are generally happy with the situation, as any minor concerns are usually dealt with by staff or management who are all approachable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert P (Cousin of Resident) published on 9 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with all care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for Birchwood Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.701 for Birchwood Court Residential Care Home is calculated as follows: ( (235 Excellents x 5) + (77 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 321 Ratings = 4.701
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birchwood Court Residential Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (7)

Liam

Liam Williams

Job Title: Home Manager Joined: 2024

I started my career in care in 2014 as an activities coordinator, progressing my way to home manager, where I am today. I thoroughly enjoy working in our sanctuary care homes and enriching the lives of those we care for.

Hannah

Hannah Wallace

Job Title: Team Leader Joined: 2018

I have worked here for 5 years I like making a difference, seeing the residents loving living their lives here and supporting them.

Josh

Josh Maslen

Job Title: Care Assistant Joined: 2020

I have worked at Birchwood Court for three years love working here because of the staff and the residents are so friendly.

Joanna

Joanna Herbet

Job Title: Team Leader Joined: 2010

This is such a nice home the residents are lovely.

Linda

Linda Wynn

Job Title: Chef Joined: 2001

I have worked at Birchwood Court for over 22 years I just love working as a chef.

Alan

Alan Greenfield

Job Title: Maintenance Officer Joined: 2020

I love the good feedback I have from the residents. As a maintenance man, I make sure they are content and support the residents when they need help.

Carol

Carol Ross

Job Title: Administrator Joined: 2022

I feel honoured to work at such a beautiful home and I love working with my residents and my great colleagues.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchwood Court Residential Care Home to verify any information. View our terms and conditions. Birchwood Court Residential Care Home has an Enhanced Service - more info.