Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP
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9.9 227 Reviews
  • Defoe Court Care Home, Newton Aycliffe
Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people.

The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for all residents to enjoy. Defoe Court also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or family and friends.

The professional care team at Defoe Court takes the time to learn about each resident’s individual hobbies and interests, supporting everyone to lead an active and fulfilling life. In addition to the range of activities available, the team support residents to take an active role in the Newton Aycliffe community. Whether it's building relationships with neighbours in local community groups and schools or visiting businesses in the area, there's something to suit every person.

Each member of the professional care team is on hand to ensure residents enjoy each day at Defoe Court. Led by a friendly and experienced home manager, they strive to deliver the kindest care to residents, supporting them to lead their best possible life.
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Care Provided by Defoe Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1276
  • Self-Funded Nursing Care: from £1568
  • RESPITE Self-Funded Residential Care: from £1404
  • RESPITE Self-Funded Nursing Care: from £1726

These prices are only a guideline, please contact Defoe Court Care Home to find out the exact price for your requirements.

Contact Defoe Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Defoe Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Defoe Court Care Home Reviews (227)

9.9

Defoe Court Care Home has a Review Score of 9.9 (9.868) out of 10, based on 22 reviews in the last 2 years.
Over all time Defoe Court Care Home has 227 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Defoe Court Care Home
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Total of 227, showing 201-220
Review from Kerry S (Granddaughter of Resident) published on 25 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granddad was recently in Defoe Court Care Home as he was unable to manage at home alone any longer. From day one the staff were amazing with him, he wasn't the easiest man to look after. Not once did this annoy the carers. Instead, they did everything they could to make it feel like home for him
and they never once pushed him to do anything he did not feel comfortable with. Sadly my granddad passed away in the home just over a week ago, the staff treated him with as much dignity and respect in death as they had done when he was alive. He was very fond of them and always said how kind, caring and considerate they were. The day my granddad died the staff could not do enough for the family. The manager brought us hot drinks and sandwiches to make sure we all ate and they let us spend time with him alone in his room to say our goodbyes. We cannot thank them all enough for everything they have done for him and for us. This really is a wonderful care home full of lovely staff.
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Review from Cheryl S (Granddaughter of Resident) published on 25 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very good, caring, friendly and helpful. This is the 3rd care home I've tried and it has been very good so far. The food is nice and they have regular activities on.
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Review from Alison H (Daughter of Resident) published on 4 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in care as a residential client for 6 years, a year ago she was transferred to Defoe Court Care Home and from her transfer date to now I have experienced and observed a care home that really does care. The care manager and all the team have the utmost support, respect and dignity far
outstanding my expectations. They always engage with the needs of my mum and have more patience and understanding than they will ever be given credit for. I visit three days a week and on my exit, I leave smiling. A fantastic home!!
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Review from Kennith D (Husband of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At the beginning, resident was awkward and difficult to deal with. As the resident has settled, I am now very happy with the care and carers. Yesterday for our 61st wedding anniversary, the staff had my wife bathed, hair done and ready to take out. Everyone concerned went over and above the care expected.
We are now pleased with care and would recommend this home to others.
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Review from Margaret T (Daughter-in-law of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Father in Law got taken into hospital and since he came home his care has been second to none. Staff keep us updated on everything and encourage him in feeding and his fluid intake. Management have got him everything to make him safe and comfortable.
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Review from Eileen R (Friend of Resident) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always receive the greatest welcome when I come to visit.
Everyone, in my opinion, are fantastic people, very helpful day or night. As I have been a carer "you need to be very patient and pleasant" which everyone I have met here has been. I would recommend Defoe Court with pride, it's a home from
home.
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Review from Ray R (Son of Resident) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my mother is always of the best quality. Meals seem to be well varied in type and well presented. The staff are always friendly and professional in their dealing with clients and visitors. They always have time and talk to reassure clients and their family when problems arise.
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Review from Bev M (Niece of Resident) published on 25 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is a resident at Defoe and has been for two years. I can say from the bottom of my heart that my aunt is loved and cared for with compassion, dignity respect and kindness. The home and the care it provides is outstanding. From the minute I walk in and see the lovely garden and hear the music
I am instantly relaxed and know I'm in a very warm and friendly environment.
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Review from Doris M (Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a resident at Defoe Court. I just love everything about it. The staff and manager are just out of this world all the gardens have never looked so good. I haven't seen my sister in two years, the manager is making arrangments that so we can be together. I am very grateful.
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Review from Kevin H (Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After suffering a stroke in January 2015 I found myself not being able to cope at home. After taking some respite at Defoe Court I have regained some self-worth and pride in myself and the staff can't do enough to help you. I am now feeling better physically and mentally and once again leading a healthy
lifestyle.
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Review from Maureen S (Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Defoe Court is my home and the staff are my family. I am cared for well with kindness compassion. The home is beautiful, it's activities are good and I enjoy going out. The food is very good, my bedroom is decorated to my taste and I have all my pictures on the wall. Defoe Court is my home and I love
it.
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Review from Brian K (Husband of Resident) published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife passed away while in Defoe Court. She was looked after with care and compassion. I continue to visit the home to see the staff, residents and relatives. I am welcomed with open arms each visit. The home is beautiful and the gardens are looking fantastic. This home is my family, I look forward
to visiting.
I am treated with kindness and everyone is always wanting to talk. No one is ever too busy to spend time with me. Even the manager continues to make time for a kiss and a cuddle.
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Review from Emma T (Daughter of Resident) published on 30 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say they are so good with my dad, caring, friendly, they have all helped him to recover well after his stroke. I couldn't of done it without them. Defoe Court is so warm and friendly to everyone in there and the place is always so clean and tidy no matter when I visit. He has everything
he needs and nothing is too much.
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Review from Judith (Daughter of Resident) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was looking for a nursing home that could give mam paliative care and "TLC". I had no previous experience of Defoe Court but on arriving to look around I felt it was welcoming, bright, clean and "did not smell". Mam was discharged from hospital to Defoe Court and received excellent care for the short
time she was there. Everyone treated her with kindness and respect and helped us the family through a very difficult time. Thank you.
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Review from Alana (Granddaughter of Resident) published on 13 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Defoe Court is a very welcoming home. Staff are always happy to help. Staff show compassion and empathy. Staff always seem happy and are approachable regarding any concerns or issues. My gran is given a dignified person centred care. Home is always clean and tidy. Staff are always happy to help the
other residents not just my gran.
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Review from Karen T (Daughter of Resident) published on 6 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was looked after really well at Defoe Court, the staff were friendly, caring and treated my mother with the respect she deserved. The home itself was clean and had a welcoming atmosphere, her room was kept clean and she was extremely comfortable. At all times she was treated with dignity and
respect and I would have no problem recommending the home to anyone thinking of using this facility.
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Review from Rosie H (Daughter of Resident) published on 3 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is a resident in the above care home. He is a quiet, shy man who is reluctant to leave his room and socialise. He is becoming increasingly more dependant on the carers for his personal care. The newly appointed manager is ensuring that dad's needs are met with compassion and dignity. She is
always willing to listen to our concerns and act upon them. Along with her lovely team of carers, both male and female they try to make dads stay a home from home.
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Review from Debbie T (Granddaughter of Resident) published on 31 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff offered the kindest of care not only to my gran but to my family as well.
My gran had undiagnosed dementia but that didn't stop staff putting any limitations on what she should or shouldn't do ... always encouraging her to remain independent and the lovely individual she was. Staff showed dignified
care in all they they did. The home was always a delight to come into, I was always greeted with a smile and asked if there was anything I need. My gran was in safe and friendly hands in the short time she spent there.
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Review from Norma M (Daughter of Resident) published on 20 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam and dad are both in Defoe Court. My dad was the first to enter the home and mam 2 years later. From day one they were welcomed, made to feel safe and secure. They are both happy and have their own rooms which they requested, eat their meals together and attend social functions frequently. The
staff are 1st class, they treat my parents with kindness, patience and dignity at all times, some of them go over and above their usual duties. They work as team, the nurses, cleaners, entertainment staff and cooks. When I visit they all greet me by my first name which again makes me feel welcome. The food is excellent and they always cook extra for example Birthday cakes and food with themes such as Easter or Christmas. I will always remember my mam saying to her great grandson two days after entering the home " how do you like my new home" that statement help me know she had settled.
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Review from Kathryn S (Daughter of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After looking around the area we decided on Defoe Court for respite care for both my mam and dad. The quality of accommodation, care and nursing care, food and ethos of Defoe Court is excellent. My parents decided to stay as permanent residents. Unfortunately my dad illness progressed and he passed
away earlier this month. The care and support our whole family have received during this difficult time has been exceptional.
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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Defoe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Defoe Court Care Home is calculated as follows: ( (230 Excellents x 5) + (22 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 258 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Defoe Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (19)

Meet the Team (0)

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