Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP
Review Us
9.8 224 Reviews
  • Defoe Court Care Home, Newton Aycliffe
Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people.

The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for all residents to enjoy. Defoe Court also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or family and friends.

The professional care team at Defoe Court takes the time to learn about each resident’s individual hobbies and interests, supporting everyone to lead an active and fulfilling life. In addition to the range of activities available, the team support residents to take an active role in the Newton Aycliffe community. Whether it's building relationships with neighbours in local community groups and schools or visiting businesses in the area, there's something to suit every person.

Each member of the professional care team is on hand to ensure residents enjoy each day at Defoe Court. Led by a friendly and experienced home manager, they strive to deliver the kindest care to residents, supporting them to lead their best possible life.
Show Defoe Court Care Home on the Map

Care Provided by Defoe Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1198
  • Self-Funded Nursing Care: from £1448
  • RESPITE Self-Funded Residential Care: from £1198
  • RESPITE Self-Funded Nursing Care: from £1636

These prices are only a guideline, please contact Defoe Court Care Home to find out the exact price for your requirements.

Contact Defoe Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Defoe Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Laura Langridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Defoe Court Care Home Reviews (224)

9.8

Defoe Court Care Home has a Review Score of 9.8 (9.776) out of 10, based on 47 reviews in the last 2 years.
Over all time Defoe Court Care Home has 224 reviews.

Overall Experience
  • 201
  • 21
  • 2
  • 0
  • 0
Date Published
  • 224
  • 7
  • 13
  • 47
  • 177
Reviewer Connection to Defoe Court Care Home
  • 74
  • 33
  • 22
  • 21
  • 9
  • 9
  • 8
  • 8
  • 7
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 224, showing 201-220
Review from Kennith D (Husband of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
At the beginning, resident was awkward and difficult to deal with. As the resident has settled, I am now very happy with the care and carers. Yesterday for our 61st wedding anniversary, the staff had my wife bathed, hair done and ready to take out. Everyone concerned went over and above the care expected.
We are now pleased with care and would recommend this home to others.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret T (Daughter-in-law of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Father in Law got taken into hospital and since he came home his care has been second to none. Staff keep us updated on everything and encourage him in feeding and his fluid intake. Management have got him everything to make him safe and comfortable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eileen R (Friend of Resident) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always receive the greatest welcome when I come to visit.
Everyone, in my opinion, are fantastic people, very helpful day or night. As I have been a carer "you need to be very patient and pleasant" which everyone I have met here has been. I would recommend Defoe Court with pride, it's a home from
home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ray R (Son of Resident) published on 30 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my mother is always of the best quality. Meals seem to be well varied in type and well presented. The staff are always friendly and professional in their dealing with clients and visitors. They always have time and talk to reassure clients and their family when problems arise.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Bev M (Niece of Resident) published on 25 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is a resident at Defoe and has been for two years. I can say from the bottom of my heart that my aunt is loved and cared for with compassion, dignity respect and kindness. The home and the care it provides is outstanding. From the minute I walk in and see the lovely garden and hear the music
I am instantly relaxed and know I'm in a very warm and friendly environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Doris M (Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a resident at Defoe Court. I just love everything about it. The staff and manager are just out of this world all the gardens have never looked so good. I haven't seen my sister in two years, the manager is making arrangments that so we can be together. I am very grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin H (Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After suffering a stroke in January 2015 I found myself not being able to cope at home. After taking some respite at Defoe Court I have regained some self-worth and pride in myself and the staff can't do enough to help you. I am now feeling better physically and mentally and once again leading a healthy
lifestyle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen S (Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Defoe Court is my home and the staff are my family. I am cared for well with kindness compassion. The home is beautiful, it's activities are good and I enjoy going out. The food is very good, my bedroom is decorated to my taste and I have all my pictures on the wall. Defoe Court is my home and I love
it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brian K (Husband of Resident) published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife passed away while in Defoe Court. She was looked after with care and compassion. I continue to visit the home to see the staff, residents and relatives. I am welcomed with open arms each visit. The home is beautiful and the gardens are looking fantastic. This home is my family, I look forward
to visiting.
I am treated with kindness and everyone is always wanting to talk. No one is ever too busy to spend time with me. Even the manager continues to make time for a kiss and a cuddle.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma T (Daughter of Resident) published on 30 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say they are so good with my dad, caring, friendly, they have all helped him to recover well after his stroke. I couldn't of done it without them. Defoe Court is so warm and friendly to everyone in there and the place is always so clean and tidy no matter when I visit. He has everything
he needs and nothing is too much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judith (Daughter of Resident) published on 28 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was looking for a nursing home that could give mam paliative care and "TLC". I had no previous experience of Defoe Court but on arriving to look around I felt it was welcoming, bright, clean and "did not smell". Mam was discharged from hospital to Defoe Court and received excellent care for the short
time she was there. Everyone treated her with kindness and respect and helped us the family through a very difficult time. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alana (Granddaughter of Resident) published on 13 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Defoe Court is a very welcoming home. Staff are always happy to help. Staff show compassion and empathy. Staff always seem happy and are approachable regarding any concerns or issues. My gran is given a dignified person centred care. Home is always clean and tidy. Staff are always happy to help the
other residents not just my gran.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen T (Daughter of Resident) published on 6 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was looked after really well at Defoe Court, the staff were friendly, caring and treated my mother with the respect she deserved. The home itself was clean and had a welcoming atmosphere, her room was kept clean and she was extremely comfortable. At all times she was treated with dignity and
respect and I would have no problem recommending the home to anyone thinking of using this facility.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosie H (Daughter of Resident) published on 3 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father is a resident in the above care home. He is a quiet, shy man who is reluctant to leave his room and socialise. He is becoming increasingly more dependant on the carers for his personal care. The newly appointed manager is ensuring that dad's needs are met with compassion and dignity. She is
always willing to listen to our concerns and act upon them. Along with her lovely team of carers, both male and female they try to make dads stay a home from home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie T (Granddaughter of Resident) published on 31 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff offered the kindest of care not only to my gran but to my family as well.
My gran had undiagnosed dementia but that didn't stop staff putting any limitations on what she should or shouldn't do ... always encouraging her to remain independent and the lovely individual she was. Staff showed dignified
care in all they they did. The home was always a delight to come into, I was always greeted with a smile and asked if there was anything I need. My gran was in safe and friendly hands in the short time she spent there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Norma M (Daughter of Resident) published on 20 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam and dad are both in Defoe Court. My dad was the first to enter the home and mam 2 years later. From day one they were welcomed, made to feel safe and secure. They are both happy and have their own rooms which they requested, eat their meals together and attend social functions frequently. The
staff are 1st class, they treat my parents with kindness, patience and dignity at all times, some of them go over and above their usual duties. They work as team, the nurses, cleaners, entertainment staff and cooks. When I visit they all greet me by my first name which again makes me feel welcome. The food is excellent and they always cook extra for example Birthday cakes and food with themes such as Easter or Christmas. I will always remember my mam saying to her great grandson two days after entering the home " how do you like my new home" that statement help me know she had settled.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kathryn S (Daughter of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After looking around the area we decided on Defoe Court for respite care for both my mam and dad. The quality of accommodation, care and nursing care, food and ethos of Defoe Court is excellent. My parents decided to stay as permanent residents. Unfortunately my dad illness progressed and he passed
away earlier this month. The care and support our whole family have received during this difficult time has been exceptional.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Daughter of Resident) published on 7 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both my parents went into Defoe Court for respite which became long term due to their high level of nursing needs. Dad had Parkinson's Disease in the advances stages and unfortunately passed away in March. The care staff and nursing staff along with catering and domestic staff provided a high level
and devoted standard of care. My dad was nursed with care, respect and dignity before, during and following his passing. During this stressful time my mother who was in the room next door was cared for with respect and dignity. We were provided with privacy as a family but the staff were always at hand offering genuine care and support to us both mentally and physically as a family. The staff continue to care for my mother meeting her needs (she has COPD) and attend to her needs and requirements. Staff keep the family informed of any changes and I know I am leaving her confidently in the kind, caring and trained hands of professionals.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Heather F (Daughter of Resident) published on 6 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I was told mum had to go into a care home it completely broke me and scared the life out of me after hearing and seeing all these horrible things that go on in homes with the elderly. But I have to say Defoe Court is one big happy family. The staff are second to none, they always have a smile for
you and a Hello! They look after my mum with the utmost care, they treat her like a human being, giving her cuddles and talking to her when she feels low. Defoe Court always keep me informed of what's going on, and this is a fab service, these people take time to do this. My mum is a very independent woman, even though she's 93, and I never thought she would settle, but thanks to all the staff at Defoe Court she has. All the staff are very kind and do a brilliant job. I would recommend this nursing home 110% to everyone. Thank you Defoe for caring and looking after my mum.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judith D (Friend of Resident) published on 4 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We've visited our friend every week since he came to the home, we can only speak well of everyone concerned. He gets excellent care and along with the staff I have been made most welcome. Always a friendly smile with a cup of coffee and cake. We always say to people what a good home and recommend it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Defoe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Defoe Court Care Home is calculated as follows: ( (457 Excellents x 5) + (77 Goods x 4) + (21 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 557 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Defoe Court Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2017

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (18)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Defoe Court Care Home to verify any information. View our terms and conditions. Defoe Court Care Home has an Enhanced Service - more info.