Defoe Court Care Home

My family made the difficult decision to put my grandma into a care home and from my first point of contact with this care home I was very impressed. The care my grandma has received is second to none. The staff are very passionate and caring. The staff have bent over backwards and nothing has been too much trouble. Outstanding staff! Outstanding care! The home is very clean and comfortable.

I am very impressed with this care home. My mam moved here in January 2023 and despite it being a difficult time for us as a family, the care staff were amazing! The staff have gone over and above to make sure my mam is settled and comfortable. The care home itself is clean and tidy and the activities on offer are great! Lovely staff! Very impressed!

From our very first visit, you welcomed Mum and took the whole family into your care! We felt included and respected. At the most difficult time for us, every member of staff helped us to make and appreciate some very special memories with Mum, which we could not have done without you. Thank you so much.

Our friend's dignity was preserved throughout, and she was given excellent care right up to the moment she died, in my opinion, the staff went beyond the call of duty, they were excellent! Even though we were not family, they made sure we were looked after and cared for too, especially on the afternoon that she died, the two staff who came into her room were marvellous. We could not praise the staff and this care home enough for what they did for our friend!

My wife was admitted to Defoe Court Care Home for palliative care and was unconscious throughout her stay, showing no response at all. Despite this, the staff were so friendly towards her, assuming that she would still be able to hear. They were also most supportive to us, allowing us unlimited visiting and catering for us in such difficult times until she eventually passed away. All the staff should be fully commended.

The palliative care Mum received at Defoe Court was exceptional. Nothing was too much trouble for the carers and nurses looking after her. Everyone was extremely friendly and attentive at all times, even after the very long shifts they did either daytime or through the night. I would recommend Defoe Court to anyone whose loved ones require end-of-life care. Mum's last days, although difficult, were made easier for us by the staff.

Kind and friendly staff and very caring. Everyone seems to go out of their way for the residents and always appear happy in their work. Great food, regular drinks and snacks.

Wonderful staff and rooms are tidy/clean and very homely feel to the home.

One word, fantastic! As a family, we can't thank the staff at Defoe Court enough. The care and compassion my mam has received are amazing. The staff also extend the same care and compassion to us as a family. Nothing is too much trouble. Mam and the family have always been treated with respect and dignity. The whole team at Defoe Court should be recognised for their care and commitment to each resident and their families, witnessed every day!

I visit my brother regularly and find the staff and the home to be very clean, well maintained and welcoming.

This care home is built with a big heart, and it is the staff to thank for this. Their care is exemplary when fully staffed, and work so hard together when not. A very warm and caring attitude towards residents and their families, and I would like them to know how much they are appreciated by us all. Thank you.

Every time I've visited my mother-in-law, I have been highly impressed by the warm welcome, professional and at the same time informed approach from every staff member. They really show a fantastic caring approach, not only to the residents but also to the families.

My grandad came into the home for respite care. Staff were amazing and welcomed my grandad and family to the home, the room he was in was lovely and we were allowed to rearrange the bed to where he could see out the window and watch the birds. My grandad didn't want to leave when we came to pick him up, he said the meals were lovely and that he attended the dining room and chatted with two other gentlemen. He has stated since being back home that he wants to come back to the home.

The nursing care given to Mam has been exceptional and as she has improved, all the staff have taken time to chat with her and not rush away when they have done what was needed. The food looks wonderful and the chef also takes time to find out what Mam likes and makes sure her food is cut up small. Mam is very happy to be there and says she is well looked after so I am content to know she is in such good hands. Thank you all very much.

I am very impressed by the friendly staff. My brother-in-law seems very relaxed and happy here.

A very good, caring home. The staff are very pleasant and so helpful and welcoming. The resident is very happy here and well looked after.

Excellent! The care my dad has received from the moment he arrived at Defoe Court Care Home has been exceptional. All of the staff have made my dad feel very welcome, safe and cared for. He has settled very well and is doing well thanks to all the staff. The home is always clean and the chef ensures that all meals are tasty and nutritious.

It is a daunting time when your loved one has to leave their home, even if it is temporary. The staff at Defoe Court Care Home have made my grandma and my family feel confident and reassured that my grandma is in very capable and very caring hands. Nothing is a problem and the whole atmosphere is bright and cheerful. I honestly can't speak highly enough of the support that we have received as a family overall. My grandma has never entertained the idea of a nursing home but at present she is singing the home's praises and that brings me so much comfort. Please keep doing what you're doing as it works and thank you for everything you do.

As a family, it was a really difficult decision to place dad into a care home. The staff at Defoe Court Care Home really couldn’t have made this transition any easier for us. The care and support they have given to Dad (and us!) since he has been there has been outstanding and he has settled better than we could have ever imagined. This is undoubtedly down to the friendly, committed staff and the caring ethos that underpins the core values of the home.

Defoe Court is very clean. The super staff are friendly and caring. The activities offered are stimulating and well thought out and most importantly my mother-in-law is very content with her care, as am I.