Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP
Review Us
9.8 224 Reviews
  • Defoe Court Care Home, Newton Aycliffe
Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people.

The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for all residents to enjoy. Defoe Court also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or family and friends.

The professional care team at Defoe Court takes the time to learn about each resident’s individual hobbies and interests, supporting everyone to lead an active and fulfilling life. In addition to the range of activities available, the team support residents to take an active role in the Newton Aycliffe community. Whether it's building relationships with neighbours in local community groups and schools or visiting businesses in the area, there's something to suit every person.

Each member of the professional care team is on hand to ensure residents enjoy each day at Defoe Court. Led by a friendly and experienced home manager, they strive to deliver the kindest care to residents, supporting them to lead their best possible life.
Show Defoe Court Care Home on the Map

Care Provided by Defoe Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1198
  • Self-Funded Nursing Care: from £1448
  • RESPITE Self-Funded Residential Care: from £1198
  • RESPITE Self-Funded Nursing Care: from £1636

These prices are only a guideline, please contact Defoe Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Laura Langridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Defoe Court Care Home Reviews (224)

9.8

Defoe Court Care Home has a Review Score of 9.8 (9.776) out of 10, based on 47 reviews in the last 2 years.
Over all time Defoe Court Care Home has 224 reviews.

Overall Experience
  • 201
  • 21
  • 2
  • 0
  • 0
Date Published
  • 224
  • 7
  • 13
  • 47
  • 177
Reviewer Connection to Defoe Court Care Home
  • 74
  • 33
  • 22
  • 21
  • 9
  • 9
  • 8
  • 8
  • 7
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 224, showing 61-80
Review from Danny G (Friend of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our friend's dignity was preserved throughout, and she was given excellent care right up to the moment she died, in my opinion, the staff went beyond the call of duty, they were excellent! Even though we were not family, they made sure we were looked after and cared for too, especially on the afternoon
that she died, the two staff who came into her room were marvellous. We could not praise the staff and this care home enough for what they did for our friend!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John R (Husband of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was admitted to Defoe Court Care Home for palliative care and was unconscious throughout her stay, showing no response at all. Despite this, the staff were so friendly towards her, assuming that she would still be able to hear. They were also most supportive to us, allowing us unlimited visiting
and catering for us in such difficult times until she eventually passed away. All the staff should be fully commended.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kendra D (Daughter of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The palliative care Mum received at Defoe Court was exceptional. Nothing was too much trouble for the carers and nurses looking after her. Everyone was extremely friendly and attentive at all times, even after the very long shifts they did either daytime or through the night. I would recommend Defoe
Court to anyone whose loved ones require end-of-life care. Mum's last days, although difficult, were made easier for us by the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol F (Daughter of Resident) published on 19 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind and friendly staff and very caring. Everyone seems to go out of their way for the residents and always appear happy in their work. Great food, regular drinks and snacks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Son-in-law of Resident) published on 19 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff and rooms are tidy/clean and very homely feel to the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne W (Daughter of Resident) published on 26 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One word, fantastic! As a family, we can't thank the staff at Defoe Court enough. The care and compassion my mam has received are amazing. The staff also extend the same care and compassion to us as a family. Nothing is too much trouble. Mam and the family have always been treated with respect and dignity.
The whole team at Defoe Court should be recognised for their care and commitment to each resident and their families, witnessed every day!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marie B (Sister of Resident) published on 26 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my brother regularly and find the staff and the home to be very clean, well maintained and welcoming.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Theresa T (Wife of Resident) published on 9 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is built with a big heart, and it is the staff to thank for this. Their care is exemplary when fully staffed, and work so hard together when not. A very warm and caring attitude towards residents and their families, and I would like them to know how much they are appreciated by us all.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R F (Son-in-law of Resident) published on 24 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I've visited my mother-in-law, I have been highly impressed by the warm welcome, professional and at the same time informed approach from every staff member. They really show a fantastic caring approach, not only to the residents but also to the families.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Granddaughter of Resident) published on 21 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad came into the home for respite care. Staff were amazing and welcomed my grandad and family to the home, the room he was in was lovely and we were allowed to rearrange the bed to where he could see out the window and watch the birds. My grandad didn't want to leave when we came to pick him
up, he said the meals were lovely and that he attended the dining room and chatted with two other gentlemen. He has stated since being back home that he wants to come back to the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen B (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing care given to Mam has been exceptional and as she has improved, all the staff have taken time to chat with her and not rush away when they have done what was needed. The food looks wonderful and the chef also takes time to find out what Mam likes and makes sure her food is cut up small.
Mam is very happy to be there and says she is well looked after so I am content to know she is in such good hands. Thank you all very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L W (Sister-in-law of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed by the friendly staff. My brother-in-law seems very relaxed and happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brenda B (Sister-in-law of Resident) published on 6 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very good, caring home. The staff are very pleasant and so helpful and welcoming. The resident is very happy here and well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C A (Daughter of Resident) published on 1 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent! The care my dad has received from the moment he arrived at Defoe Court Care Home has been exceptional. All of the staff have made my dad feel very welcome, safe and cared for. He has settled very well and is doing well thanks to all the staff. The home is always clean and the chef ensures
that all meals are tasty and nutritious.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Samantha W (Granddaughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is a daunting time when your loved one has to leave their home, even if it is temporary. The staff at Defoe Court Care Home have made my grandma and my family feel confident and reassured that my grandma is in very capable and very caring hands. Nothing is a problem and the whole atmosphere is bright
and cheerful. I honestly can't speak highly enough of the support that we have received as a family overall. My grandma has never entertained the idea of a nursing home but at present she is singing the home's praises and that brings me so much comfort. Please keep doing what you're doing as it works and thank you for everything you do.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie F (Daughter of Resident) published on 30 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, it was a really difficult decision to place dad into a care home. The staff at Defoe Court Care Home really couldn’t have made this transition any easier for us. The care and support they have given to Dad (and us!) since he has been there has been outstanding and he has settled better
than we could have ever imagined. This is undoubtedly down to the friendly, committed staff and the caring ethos that underpins the core values of the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S W (Daughter-in-law of Resident) published on 26 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Defoe Court is very clean. The super staff are friendly and caring. The activities offered are stimulating and well thought out and most importantly my mother-in-law is very content with her care, as am I.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P J (Friend of Resident) published on 24 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent, nothing is a bother. Great care, great services and the meals are good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R W (Son of Resident) published on 20 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Just been to visit my mum again at Defoe Court. She’s been there for quite a few years now. I am still so pleased with the care that she is getting there. She loves it too. The staff there really put the 'care' into care home. Cannot recommend them highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ian F (Brother-in-law of Resident) published on 9 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic facilities and staff. My relative has been treated fantastically.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Defoe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Defoe Court Care Home is calculated as follows: ( (457 Excellents x 5) + (77 Goods x 4) + (21 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 557 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Defoe Court Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2017

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (18)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Defoe Court Care Home to verify any information. View our terms and conditions. Defoe Court Care Home has an Enhanced Service - more info.