Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP
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9.8 224 Reviews
  • Defoe Court Care Home, Newton Aycliffe
Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people.

The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for all residents to enjoy. Defoe Court also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or family and friends.

The professional care team at Defoe Court takes the time to learn about each resident’s individual hobbies and interests, supporting everyone to lead an active and fulfilling life. In addition to the range of activities available, the team support residents to take an active role in the Newton Aycliffe community. Whether it's building relationships with neighbours in local community groups and schools or visiting businesses in the area, there's something to suit every person.

Each member of the professional care team is on hand to ensure residents enjoy each day at Defoe Court. Led by a friendly and experienced home manager, they strive to deliver the kindest care to residents, supporting them to lead their best possible life.
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Care Provided by Defoe Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1198
  • Self-Funded Nursing Care: from £1448
  • RESPITE Self-Funded Residential Care: from £1198
  • RESPITE Self-Funded Nursing Care: from £1636

These prices are only a guideline, please contact Defoe Court Care Home to find out the exact price for your requirements.

Contact Defoe Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Defoe Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Laura Langridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Defoe Court Care Home Reviews (224)

9.8

Defoe Court Care Home has a Review Score of 9.8 (9.776) out of 10, based on 47 reviews in the last 2 years.
Over all time Defoe Court Care Home has 224 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Defoe Court Care Home
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Total of 224, showing 81-100
Review from Lisa B (Daughter of Resident) published on 11 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I knew I had made the right choice with regard to the care provider for my mam from the moment I walked in. Each and every staff member from domestics/chef/care staff/nursing staff made every effort to get to know her and adapted to her needs. They understood the transition from independence to being
dependent on carers was a difficult one and they supported her in adapting to this… they got to know her humour, her fears and despite being busy always made time for her… I knew she was safe and cared for when I could not be with her.
Unfortunately, her condition deteriorated to end of life and the staff were supportive to me and my family throughout the extended time we were able to spend with her before she passed away. They not only cared for her and preserved her dignity but they were also supportive of us.
Managers supported us during staffing issues to ensure my mother's care was not compromised in any way and I cannot thank them enough.
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Review from P R (Daughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. The staff are really friendly and cannot do enough to help with any questions or concerns we might have. Nothing is a problem and my family member has settled in with the help of the many caring staff.
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Review from Joseph M (Cousin of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care provision. Staff are professional, courteous and above all friendly. My relative has received prompt medical attention when required and refers to the facility as a hotel. Loves the meals, the choice and the fact that the staff take the time to take him outside for a breath of fresh air.
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Review from Maureen B (Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff are usually caring and considerate and management have time to talk to you on any matter you are concerned about.
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Review from A K (Niece of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I commend the staff for their diligence during lockdown. They have ensured my aunt has been safeguarded in light of medical needs. I find that the staff are always very helpful when I'm arranging visits and so on. Always greeted with a smile, they engage well with my aunt on leaving and returning. My
aunt tells me how friendly and caring the staff are and how flexible they can be around her particular needs. It's frustrating for my aunt to be in lockdown and the staff have managed the situation admirably.
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Review from Claire M (Daughter of Resident) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home has been an absolute blessing. My father was first welcomed into the home in the summer of 2021 after becoming quite poorly and needing 24-hour care. The staff made him feel at ease straight away as he struggled not being in his own home and they soon helped him settle in. I'd like to commend
the amazing care, kindness, trust and impeccable support they have given and continue to give to my dad and me. Nothing is ever too much for them, my dad loves his extended family and we are so grateful for them getting him to where he is now. Everyone in whatever role they work in Defoe deserves recognition as it is because of them that my dad is comfortable, happy, content and safe. Thank you each and every one of you from the bottom of my heart.
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Review from J C (Daughter of Resident) published on 25 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very friendly, approachable, kind, compassionate, pleasant and helpful.
Clean and comfortable home.
Feel Dad is well looked after - he feels safe and cared for.
Staff come in regularly to check he is okay.
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Review from Pamela L (Daughter of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very helpful and caring. They treat residents like family. A good atmosphere. My mother has been a resident for almost seven years and is very settled here. The last two years have been very difficult due to Covid restrictions but the staff have been caring and supportive, keeping
me informed and when no visits were allowed kept us in contact via phone and iPad conversations. A big thank you to all the staff!
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Review from Peter R (Husband of Resident) published on 4 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, attention and genuine affection shown to my wife was exemplary in every way. We will all be eternally grateful for this care.
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Review from Mark R (Son of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise all the staff at Defoe Court enough. They made the most difficult time of my mum's final weeks the best experience possible for both my mum, dad and all the family. As a management team, you should be extremely proud of every member of the team. Amazing place, full of top people.
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Review from Carole D (Daughter of Resident) published on 6 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is getting excellent care. Staff are all lovely and care about her. Every need she has is taken care of.
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Review from Victoria R (Granddaughter of Resident) published on 20 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran is in Defoe Court Care Home and all the staff are amazing with her in there. They go above and beyond not just for my gran but for her family as well. The care and treatment towards my gran are second to none. There definitely has to be a special mention for the manager and nursing assistant
they go beyond their duties, you can tell this more than just a job to them.
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Review from Steven C (Son of Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of us are very happy with the care and the home itself.
We are assured she is in the best place possible, knowing she can come to no harm and is well looked after. All of the staff are lovely too.
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Review from J W (Granddaughter of Resident) published on 21 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start with the home manager and her amazing staff at Defoe Court? This last year has been the most heartbreaking time for residents, staff and families but we couldn’t be happier with the outstanding care my grandmother has received. As a family we have been able to contact my grandmother
daily via telephone and FaceTime, seeing her smile and be happy in her surrounding has meant the world to us when restrictions haven’t allowed us to visit in person. I would never hesitate to recommend this care home to friends and family. The home is always spotlessly clean and the staff show real care and commitment to their roles, my grandmother loves joining in with activities and loves showing off her nails when she’s had them freshly painted. The home manager is fantastic, nothing is ever too much trouble and is always a pleasure to deal with. It is so important that my grandmother is being cared for with such kindness and dignity.
Thank you the home manager, to you and your team.
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Review from Jack C (Grandson of Resident) published on 19 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I come to visit my grandad. My grandad highly speaks of the home and the staff that work there. They are always organised and provide my grandad with the care which he requires. They are always there to answer my questions and queries and are always polite and supportive.
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Review from P R (Daughter of Resident) published on 14 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with everything regarding care home staff.
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Review from G S (Daughter of Resident) published on 13 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and mother-in-law were both at Defoe Court. The staff were always friendly and compassionate. I was more than happy about their care and the facilities. I hope I can get the same care when my time comes. Thanks to all.
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Review from D H (Granddaughter of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with my Nana's care here. She appears happy. We are always informed of any issues and updates regularly. Brilliant we can now visit. The staff are very friendly. The staff always try to keep the residents involved with events. Excellent service.
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Review from Pauline L (Daughter of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic! Amazing!. I am so happy with the care my mum receives in Defoe Court. This past year has been truly challenging not seeing my mum as I am used to but I have been kept well informed of my mum's condition and have been safe in the knowledge that her care is excellent and she is happy. All the
staff are brilliant whatever their roles.
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Review from A H (Daughter-in-law of Resident) published on 11 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Defoe Court is the best carehome. Staff are very supportive and go out of their way to help. During covid, the home kept us updated with what was happening with my mother-in-law which is a great help when you couldn't see them.
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Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Defoe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Defoe Court Care Home is calculated as follows: ( (457 Excellents x 5) + (77 Goods x 4) + (21 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 557 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Defoe Court Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2017

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (18)

Meet the Team (0)

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