Defoe Court Care Home

The staff are excellent, nothing is a bother. Great care, great services and the meals are good.

Just been to visit my mum again at Defoe Court. She’s been there for quite a few years now. I am still so pleased with the care that she is getting there. She loves it too. The staff there really put the 'care' into care home. Cannot recommend them highly enough.

Fantastic facilities and staff. My relative has been treated fantastically.

Managers supported us during staffing issues to ensure my mother's care was not compromised in any way and I cannot thank them enough.

Excellent care home. The staff are really friendly and cannot do enough to help with any questions or concerns we might have. Nothing is a problem and my family member has settled in with the help of the many caring staff.

Excellent care provision. Staff are professional, courteous and above all friendly. My relative has received prompt medical attention when required and refers to the facility as a hotel. Loves the meals, the choice and the fact that the staff take the time to take him outside for a breath of fresh air.

Care staff are usually caring and considerate and management have time to talk to you on any matter you are concerned about.

I commend the staff for their diligence during lockdown. They have ensured my aunt has been safeguarded in light of medical needs. I find that the staff are always very helpful when I'm arranging visits and so on. Always greeted with a smile, they engage well with my aunt on leaving and returning. My aunt tells me how friendly and caring the staff are and how flexible they can be around her particular needs. It's frustrating for my aunt to be in lockdown and the staff have managed the situation admirably.

This home has been an absolute blessing. My father was first welcomed into the home in the summer of 2021 after becoming quite poorly and needing 24-hour care. The staff made him feel at ease straight away as he struggled not being in his own home and they soon helped him settle in. I'd like to commend the amazing care, kindness, trust and impeccable support they have given and continue to give to my dad and me. Nothing is ever too much for them, my dad loves his extended family and we are so grateful for them getting him to where he is now. Everyone in whatever role they work in Defoe deserves recognition as it is because of them that my dad is comfortable, happy, content and safe. Thank you each and every one of you from the bottom of my heart.

Staff come in regularly to check he is okay.

All the staff are very helpful and caring. They treat residents like family. A good atmosphere. My mother has been a resident for almost seven years and is very settled here. The last two years have been very difficult due to Covid restrictions but the staff have been caring and supportive, keeping me informed and when no visits were allowed kept us in contact via phone and iPad conversations. A big thank you to all the staff!

The care, attention and genuine affection shown to my wife was exemplary in every way. We will all be eternally grateful for this care.

I cannot praise all the staff at Defoe Court enough. They made the most difficult time of my mum's final weeks the best experience possible for both my mum, dad and all the family. As a management team, you should be extremely proud of every member of the team. Amazing place, full of top people.

Mum is getting excellent care. Staff are all lovely and care about her. Every need she has is taken care of.

My gran is in Defoe Court Care Home and all the staff are amazing with her in there. They go above and beyond not just for my gran but for her family as well. The care and treatment towards my gran are second to none. There definitely has to be a special mention for the manager and nursing assistant they go beyond their duties, you can tell this more than just a job to them.

We are assured she is in the best place possible, knowing she can come to no harm and is well looked after. All of the staff are lovely too.

Thank you the home manager, to you and your team.

I come to visit my grandad. My grandad highly speaks of the home and the staff that work there. They are always organised and provide my grandad with the care which he requires. They are always there to answer my questions and queries and are always polite and supportive.

I am very satisfied with everything regarding care home staff.

My mother and mother-in-law were both at Defoe Court. The staff were always friendly and compassionate. I was more than happy about their care and the facilities. I hope I can get the same care when my time comes. Thanks to all.