Defoe Court Care Home

Defoe Crescent, Newton Aycliffe DL5 4JP
Review Us
9.8 224 Reviews
  • Defoe Court Care Home, Newton Aycliffe
Defoe Court Care Home, located in the friendly town of Newton Aycliffe, provides personalised residential and nursing care to older people.

The lovely home offers an ever-popular hairdressing salon, tea room and fantastic wellbeing programme for all residents to enjoy. Defoe Court also boasts a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents or family and friends.

The professional care team at Defoe Court takes the time to learn about each resident’s individual hobbies and interests, supporting everyone to lead an active and fulfilling life. In addition to the range of activities available, the team support residents to take an active role in the Newton Aycliffe community. Whether it's building relationships with neighbours in local community groups and schools or visiting businesses in the area, there's something to suit every person.

Each member of the professional care team is on hand to ensure residents enjoy each day at Defoe Court. Led by a friendly and experienced home manager, they strive to deliver the kindest care to residents, supporting them to lead their best possible life.
Show Defoe Court Care Home on the Map

Care Provided by Defoe Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1198
  • Self-Funded Nursing Care: from £1448
  • RESPITE Self-Funded Residential Care: from £1198
  • RESPITE Self-Funded Nursing Care: from £1636

These prices are only a guideline, please contact Defoe Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Laura Langridge (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (41)

Defoe Court Care Home Reviews (224)

9.8

Defoe Court Care Home has a Review Score of 9.8 (9.776) out of 10, based on 47 reviews in the last 2 years.
Over all time Defoe Court Care Home has 224 reviews.

Overall Experience
  • 201
  • 21
  • 2
  • 0
  • 0
Date Published
  • 224
  • 7
  • 13
  • 47
  • 177
Reviewer Connection to Defoe Court Care Home
  • 74
  • 33
  • 22
  • 21
  • 9
  • 9
  • 8
  • 8
  • 7
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 224, showing 121-140
Review from Lyn A (Partner of Resident) published on 31 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
In such a difficult time I would like to highly praise the care given to residents by your dedicated and wonderfully caring staff team.
They are so hard working, friendly and cheerful and go over and above their role to make life as safe and pleasant as possible for residents and their relatives whilst
the home is locked down to protect the residents.
A special thank you to my partner's care worker who has gone out of her way to set up video calls with my partner. It means so much to be able to see that he looks well cared for and his happiness in being able to see and talk to me.
My partner was originally admitted as an emergency placement and I consider that we are so fortunate that Defoe Court was the place available. I could not chose a better home to care from him and am so relieved that he is able to stay on a permanent basis as the whole staff team treat him in a warm, friendly way making him feel he is one of the family.
I would highly recommend Defoe Court.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John H (Son of Resident) published on 13 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time mum was at Defoe Court, she was treated with dignity and respect. She was given the best of residential care along with an excellent care package from the nursing staff. Everyone who has visited mum was keen to point out how friendly and approachable the staff were and how homely the
place felt. I appreciate the care given by all staff but must thank the nursing team for not only looking after mum but caring for the whole family. 5 stars all round.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J H (Daughter of Resident) published on 14 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Defoe Court is just like home from home even for visitors. The manageress and all the staff are fantastic, we, unfortunately, lost both parents this last year and the care and support we received was excellent. The range of activities is amazing and we are always made to feel welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H C (Daughter of Resident) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the 6th January, we were told our dad was nearing the end of his life. This was a devastating moment but the staff were very supportive and caring. They ensured dad was comfortable through his last few days until he passed away on 8th January aged 91 years. Nothing was too much for them, they kept
us informed and they looked after us too. When he dies they comforted us and every one of them went to say goodbye to him. That showed us how much they thought of dad. They are an extremely amazing team. Each of them is dedicated to their job and the residents. We thank them all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Billinda L (Daughter of Resident) published on 10 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been in Defoe Court Care Home for 3 years now and have found the care she gets excellent. The staff are all lovely and nothing is too much trouble for them. There is always plenty of activities organised for the residents ranging down from singers to making things with the nursery children
and trips out which my mam really enjoys.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anna B (Granddaughter of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad is currently at Defoe Court and the care provided to him is outstanding - it really feels like a big family.
All staff, in all positions, are very attentive, respectful, friendly, caring and maintain the dignity of the residents at all times. They go above and beyond not only for the residents
but for family members also - I have first-hand experience of this and am so appreciative of the support they are providing. If we have questions they are more than happy to answer them and keep us informed about his care at all times.
When I visit, I leave knowing that Grandad is in the best hands and this is comforting to know.
I highly recommend Defoe Court and cannot thank the team enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura H (Granddaughter of Resident) published on 21 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel so reassured that my grandad is well cared for in this amazing care home. The staff are all extremely professional, friendly and genuinely caring.
The home itself is well equipped with great facilities for residents and is kept to a high standard of cleanliness. Thank you!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John C (Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There are no words to explain the excellent time you will have spending time here. The staff, carers, nurses, nurses assistants, cleaners and management can't do enough to please you, never complaining and always ready to assist wherever possible. Your stay with them will be pleasurable and I would
have not hesitation to recommend to friends, family or anybody who requires a place in a care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David P (Son of Resident) published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints whatsoever over staff, help, food, facilities and atmosphere. Very friendly and professional. My dad was comfortable and settled within hours of arrival. Nothing is a chore or an inconvenience for staff. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from George B (Son of Resident) published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the level of care and the brilliant team who work here. From the bottom to the top, teamwork! I have nothing but praise for everyone here and would like to thank everyone for the way they have cared for my mam. Also the peace of mind I have had all the time my mam has been here.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kim J (Son of Resident) published on 16 December 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father was with Defoe Court until his death in July 2019 for a number of years. Suffering from an awful, debilitating illness he struggled to come to terms with his lack of independence. The staff, at the care home, did all they could to maintain as much of his independence as was possible, without
putting him at risk. They welcomed his wife, who visited every day, to be with him and behave as if he were in his own home. They knew his moods, his likes/dislikes and they made him so comfortable. Living so far away (Australia) the major comfort (apart from his wife visiting every day) was knowing he was loved and the staff were doing all they could to support him. During the last few days, the staff came in on their day off to see him to say their goodbyes. They did not have to do this and it just demonstrated that they had gained from their relationship with him too. He was not a number, he was not a resident, he was part of the Defoe family. I cannot thank you enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David C (Respite Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay was very comfortable. Staff were always friendly, helpful and caring towards me.
Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rebecca T (Granddaughter of Resident) published on 23 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whilst my nan has been in Defoe's care, the staff have been absolutely amazing. They're so compassionate and can't do enough to help. I know they've kept her as comfortable as possible and eased her transition whilst also ensuring family and friends have the support they need.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola T (Daughter of Resident) published on 22 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In all my experience of care homes, Defoe Court is one of the nicest places I have been to. Staff and carers acted with integrity, compassion and sensitivity. I could not have asked for better care for my mum.
I recommend this care home fro any loved one who needs that extra special care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ashley B (Friend of Resident) published on 17 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not thank the staff enough for their care with a really good friend of mine, she wasn't in the home long but the staff looked after her as if she was a family member. Their thoughtfulness and respect they showed until the end was unbelievable. Thank you so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victoria S (Granddaughter of Resident) published on 23 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited Defoe Court with my mother whilst looking for a 24-hour care placement for my grandmother following a Stroke. From day one the staff went over and above their duty to care to make sure the transition from hospital to the home was as smooth as possible. Warm, welcoming staff at all hours of the
day, always going the extra mile to make sure our grandmother is taken care of empathetically and holistically. Nothing is ever to much trouble and the care and attention our grandmother receives is exceptional. The ‘cafe’ for visitors and residents is a fantastic facility, there’s always activities to engage with the residents if they want to participate, like harvest festivals to school children visiting! Staff are always respectful and promote independence, ensuring emotional, physical and spiritual needs are met for my grandmother. Huge thank you from our family to the amazing staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Son of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent!
They are very careing, attentive, friendly, approachable and helpful. They show a knowledge of their clients and make family and friends welcome including friendly pets. From a personal angle, my wife and I have found visiting my parent a more pleasant experience by the approach
of staff towards my parent and us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Son of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I felt that my father would be well cared for and this proved to be true. He was unsteady and not capable of looking after himself any longer. He was cantacerous and awkward but received excellent care until he sadly went into terminal decline. The staff continued to look after the family as we sat
through his final days. I cannot praise the staff here highly enough. Excellent throughout.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M S (Daughter-in-law of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Defoe Court is a well-managed care home. The staff cannot do enough in my opinion. We as a family were always made welcome and the staff deal with difficult situations in a calm and professional manner, treating the residents with dignity and respect. My father-in-law presented aggressively at times
and they were never fazed. I'm pleased we found Defoe Court and would highly recommend to anyone seeking a secure and caring placement for a family member.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Melanie M (Sister of Resident) published on 17 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was in this amazing care home from October 2018 until mid-June 2019. My sister had a diagnosis of leukaemia and struggled with her own personal care. Throughout her time living at Defoe, all staff were amazing and very caring far beyond their job role. I speak from all the family and can't
thank the staff enough for supporting my sister and us until the very end. The business manager was amazing. Thank you so much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.776)

Overview of Review Score

The Review Score of 9.8 (9.776) out of 10 for Defoe Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.776 for Defoe Court Care Home is calculated as follows: ( (457 Excellents x 5) + (77 Goods x 4) + (21 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 557 Ratings = 4.776
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Defoe Court Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2017

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (18)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Defoe Court Care Home to verify any information. View our terms and conditions. Defoe Court Care Home has an Enhanced Service - more info.