Defoe Court Care Home

Having been visiting a dear friend in Defoe Court, for a number of months, we had no hesitation when a room became available. My husband and I can't praise it highly enough.

My grandad moved to Defoe Court Care Home recently from another care home, after a negative experience in another care home, myself and my family were apprehensive. From day one of my grandad moving into Defoe Court the staff were friendly and welcoming and treated myself and every member of my family with kindness and compassion. Nothing is ever too much trouble for the staff at Defoe Court they go above and beyond our expectation every day in regards to my Grandad and ourselves as a family. It was a really difficult decision choosing to move my grandad whom after a stroke required nursing care 24/7, But his move to Defoe Court is something that has warmed us greatly. As a family now we know we can settle knowing that he is receiving the best possible care that he deserves. The home manager has made us feel welcome and is a fabulous individual whom I could not recommend enough; A woman with incredible knowledge who has taken the time to personally make sure my grandad is welcome.

In the few weeks my Dad has been at Defoe Court I cannot describe how fantastic all the staff are at this amazing facility. The care and understanding the staff demonstrate to both my Dad and my family are beyond wonderful.

My friends got them in Northumberland. Never got to Durham!

I visit on a weekly basis. It's very clean and tidy. Meals look very good. The staff are very friendly and always have time to talk.

Cannot praise the staff at Defoe Court Care Home enough for their care of my father-in-law. Everything about the home is spot-on, friendly, helpful and the staff are caring. Food and cleanliness are excellent. Feels like home. Thank you.

The staff are friendly and caring, the food appears to be very well cooked and the menu varied. The staff are always cleaning and the dining room is set out in a very appealing way. I wouldn't hesitate to recommend Defoe Court.

Staff are always helpful. Nothing is too much for them. Since arriving they have settled in very well. Much of this is down to the staff.

My father has been in Defoe Court for just over a year and he loves it. I am so pleased we picked this home. Every time we call in he is doing something, whether that be chair exercise, playing domino's, even joining in at the man's club. He loves his outings. The staff are brilliant, nothing's the bother. He is always clean and tidy. We are so pleased he is here.

My father-in-law is so content he loves it. He's been in for one year and he joins in all the activities. Staff are wonderful, very caring and nothing is a bother. He enjoys his trips out with other residents and he is also in a man's club.

My neighbour looked clean and well and could not have spoken more highly about the staff. He told me it’s his happy home! I left feeling like I had visited one large happy family and I wanted to say to the staff of Defoe court... well done to all of you, you are doing an amazing job and have changed my view on care homes completely!

My mam recently resided at Defoe care home, as a family we were worried if mam would receive the excellent care we felt she deserved, we weren’t disappointed all the staff and I mean all the staff are brilliant with the residents and families. Nothing was ever too much, mam was always clean and tidy and never did I feel mam had been left or her needs forgotten. We are a large family and visited several times a day at different times, on each occasion we were made to feel welcome, all questions answered, to be honest, we dreaded mam going into a care home but her medical needs became too much to manage at home. Defoe came close to what could be described as a second home, I would have no hesitation in recommending it to anyone.

Having only a couple of hours to get used to having to go to Defoe Court due to my wife having an accident (and my only carer) understandably, I was very apprehensive. They have gone above and beyond to make my stay as comfortable as possible and cannot fault the staff or home at all. It is also lovely having the grounds to sit in or my wife being able to be with me during the day.

We found that the staff could not do enough for us to put our minds at rest and I was allowed to spend the days with him which helped us both. Fully recommended.

Since my mother went into this home all the staff have been great.They are all friendly and helpful. I feel that mam now has more than just me as family as she is treated with love and respect. The home is clean, comfortable and mam seems really content. I would recommend Defoe Court Care Home to anyone who needed care and treatment. I can't find fault with anything.

I am happy that my grandparents are being well looked after and that they seem happy. Everyone is very friendly.

My father was very worried about coming to live at Defoe Court, however, from day 1 he was made to feel welcome and at ease. He can't praise the staff enough, enjoys the food and feels safe. I can now sleep easily at night knowing he is being cared for and is happy.

All the staff are very pleasant, caring and very approachable. I would recommend to friends/family as a safe homely environment for their loved ones.

Since being in Defoe court my grandad has gone from strength to strength.. the care and support he has had in this time has been amazing. He smiles more.. has gained weight. The ladies who work there treat him like their own father. It's heartwarming to see.

The staff at Defoe Court Care Home are unfailingly helpful and courteous even when they are busy. The home manager is a real asset because she has gone the extra mile to facilitate my friend speaking to her son (who is abroad) every day on the telephone. This attitude is refreshing.