Melbury Court Care Home

Old Dryburn Way, Durham DH1 5SE
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9.4 134 Reviews
  • Melbury Court Care Home, Durham
Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care.

The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and patio access on each floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Melbury Court.

The dedicated and professional care team at Melbury Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Melbury Court, residents are always encouraged to take an active role in the Durham community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 88 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1276

These prices are only a guideline, please contact Melbury Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Nicola Durham (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (88)

Melbury Court Care Home Reviews (134)

9.4

Melbury Court Care Home has a Review Score of 9.4 (9.433) out of 10, based on 31 reviews in the last 2 years.
Over all time Melbury Court Care Home has 134 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Melbury Court Care Home
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Total of 134, showing 1-20
Review from Tim M (Son-in-law of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, professional staff have given lots of support while transitioning to care home life. Much better than lots of other places we visited before making our decision.
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Review from Y B (Friend of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home seems very friendly and pleasant. The staff are kind and helpful. I'm afraid I don't visit all that frequently but these are the impressions I get when I do visit!
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Review from Debra W (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff made my mother very comfortable and relaxed. Absolutely fantastic place and staff brilliant. I feel really at ease with my mother being at Melbury Court. She is getting 1st class attention and very pleasant staff cant do enough for you. It is her first time in respite and cant fault anything
if I need respite again I would fee at ease and would not worry about my mother. Spot on.
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Review from Nicola F (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother required a palliative care bed. Visited the home and was immediately put at ease by the professional approach, advice and information given. Assessment of care needs made promptly, and a smooth transfer to home. The carer has been very good, all staff are friendly and approachable, respectful
and kind. From all staff, ancillary staff, handyman, laundry, carers, nurses and senior management, we cannot thank them enough for their support for us all at an emotional time. This is a well-maintained home, the rooms are good, and very clean. Hardworking staff and polite care teams. My mother was treated with kindness and care, dignity was maintained, and her voice was heard. Thank you.
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Review from A K (Husband of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is very good, meals look very nice very happy with the care, excellent staff and management.
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Review from Steven D (Son of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad recently passed away, whilst in the care of the staff at Melbury court. I can honestly say that the care and support my Dad received was way above and beyond what was expected. He was treat with respect and decency, kindness and more during the five years he was a resident. The job that those
who work in this area, is very, very difficult. Thank you all for looking after my Dad.
Reply from HC-One Limited, Administrator at Melbury Court Care Home

Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family. We will ensure your kind words are shared with the team. Thank you again for your review

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Review from O W (Sister of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely home, nice room + happy with her care. Food seems ok.
Excellent staff very helpful.
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Review from N S (Cousin of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the staff very pleasant helpful and caring.
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Review from N J (Resident) assisted by family/friend published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a positive experience
Melbury Court very clean, immaculate
Majority of care staff friendly + caring
Activities provided but temporary resident chose not to engage
Occasional minor issues with the cooking of my personal meal at lunchtime
Reply from Julie Caygill, Hospital Liaison Team Administrator at Melbury Court Care Home

Dear, We'd like to extend our thanks for your kind words, Positive feedback such as this is always so gratefully appreciated. You are welcome to give your feedback at monthly resident meetings ,so we can develop catering and hospitality we offer.

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Review from Lynn E (Friend of Resident) published on 13 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Place is always nice and clean, although there are never enough staff around. The staff there is are friendly but they could do with a few ore. Our friend thinks the food average quality.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Melbury Court Care Home

Thank you for your feedback in regard to your experience at Melbury Court. I am sorry to hear you feel there is not enough staff, I can confirm that our staffing levels are calculated based on our residents dependency, and can confirm we are staffing in line with our residents current dependency. Our staffing levels are reviewed a minimum of monthly and overseen by the Area Director. We have passed on your feedback to our Head Chef regarding the food. Our food is made fresh each day and our menus are devised with residents involved across our care homes. We continue to seek feedback regarding food and meal service during our monthly resident meetings.

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Review from M T (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely staff! The transition to a care home is difficult but I know my mum feels familiar and comfortable now.
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Review from B S (Son of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well cared for and I have a lot of confidence in the staff.
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Review from L M (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mam came into Melbury Court for respite care on Monday. A new experince for all of us. Staff very helpful, room good.
Mam has only been here 4 days and has had her hair done and nails, she loved this.
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Review from G W (Son of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found that the care home is a very warm and friendly place the staff are always very kind and helpful and always there if I have questions or need any assistance they're also very good with my mother who seems to have settled in quiet well which is very reassuring for me.
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Review from Margaret W (Sister of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very friendly and polite.
Always make confession with us.
It's very clean and tidy.
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Review from P G (Nephew of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far everything has been excellent in all ways.
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Review from N C (Son of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved here from hospital with palliative care needs.
We chose Melbury because it was able to fulfil her nursing care needs.
The rooms are clean and comfortable. The staff are attentive and as prompt as they can be when the button is pressed for attention. Having a call button was important
to us for peace of mind.
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Review from S H (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam is treated with lots of care and respect. She is always clean and her hygiene needs attended to when required.
The staff understand Mam's communication (non-verbal) and respond appropriately. I feel comfortable in the knowledge that Mam is receiving the best care possible.
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Review from E B (Respite Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was worried about coming into a care home but since I have come here I have been able to feel at ease and totally welcome, treated with respect and dignity, staff can't do enough for you. I'm grateful for all the help I have been given.
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Review from J W (Daughter-in-law of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely fabulous nursing home! Staff are brilliant, very supportive and helpful. Dad is so happy with his room, the medical support he receives, the variety of meals and the care he requires being given daily.
The staff have organised haircuts, chiropody and most importantly to dad, holy communion!
Always lots going on, activities, birthday celebrations etc. Highly recommend!
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Current Review Score: 9.4 (9.433)

Overview of Review Score

The Review Score of 9.4 (9.433) out of 10 for Melbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.433 for Melbury Court Care Home is calculated as follows: ( (226 Excellents x 5) + (102 Goods x 4) + (16 Satisfactorys x 3) + (4 Poors x 2) + (15 Very Poors x 1) ) ÷ 363 Ratings = 4.433
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Melbury Court Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Apr 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Melbury Court Care Home

What types of Care is Melbury Court Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Melbury Court Care Home have?

There are 88 Single Rooms.

What are the Facilities & Services at Melbury Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Melbury Court Care Home to the centre of Durham?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Melbury Court Care Home to verify any information. View our terms and conditions. Melbury Court Care Home has an Enhanced Service - more info.