
beautiful place, the staff are all so welcoming, the residents are well cared foR T(Daughter of Resident/Service User)



beautiful place, the staff are all so welcoming, the residents are well cared foR T(Daughter of Resident/Service User)



Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care.
The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and patio access on each floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.
From care assistants and nurses, to wellbeing...
Care Provided by Melbury Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Melbury Court Care Home for full pricing details and T&Cs.
Contact Melbury Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Durham(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (10)
Melbury Court Care Home Reviews (139)
Melbury Court Care Home has a Review Score of 9.7 (9.658) out of 10, based on 29 reviews in the last 2 years.
Over all time Melbury Court Care Home has 139 reviews.
Though they have only known us for about a month, they very kindly made our Diamond Wedding Anniversary quite special, and something to remember. We all appreciated this consideration for us enormously. I would like to sincerely thank everyone involved in arranging this, for all the time and trouble they all went to, above and beyond their regular duties.
I have no hesitation in recommending this well-run care home.
The care he, and ourselves as a family received was exemplary. We were treated with kindness, care and compassion making a very difficult time special for us, allowing family to be with Dad throughout his final days.
You are all amazing and we thank you from the bottom of our hearts.
My mum has been a resident at Melbury Court Care Home since 2018. Over the years, my mum's dementia has got worse, yet the staff are always there to support and treat my mum with respect and dignity. Now we are able to visit in person again, it's wonderful to see everyone and see the genuine care and hear the laughter buzzing around the home again. Even though each and every one of the staff has carried unimaginable stress looking after our loved ones during these awful times, they are fantastic. It has also been wonderful to see the new manager and her team go from strength to strength, working hard to bring new and exciting changes to the home which is always great to see.
His time at Melbury has been well spent, we were always confident he was well cared for and he always seemed content when we visited. Thank you to all the staff who cared for him, you have our heartfelt gratitude.
The care, love and compassion the staff display is phenomenal. I have no doubt that my mother would not be with us today without their excellent nursing care and attention. My mother has never been a number or just another resident, she has always been deeply respected, understood and loved by the staff. Whenever I call to see how she is doing, without missing a beat, I am given an immediate and detailed update. Until this week, due to the pandemic and living abroad, I have been unable to visit for two years and here’s what I found when finally visiting on compassionate grounds due to a very rapid decline in her health; a group of engaged, deeply caring staff, loving their residents and what they do each day. They are engaged, enthused and proud of their work. Even though the staff are visibly exhausted by the sheer weight of the extra stress dealing with the ramifications of this pandemic, they are still unquestionably doing the most amazing job. I unequivocally recommend the home.
My father has been a resident at Melbury for several years. Recently he has had a number of falls, the staff have been terrific in notifying myself and making necessary changes to my fathers room to accommodate his needs to eliminate suture falls within his room. The staff have been fantastic, and one of them even contacted me at home to see if I was ok as I had been upset by the trauma my father had experienced in his recent visits to the local hospital.
The staff genuinely care for my father and treat him as one of their own family, which is reassuring to myself and my brothers.
Would like to thank all staff who looked after my father for their kindness and care given. He sadly passed away after being in Melbury for a year. I was with my father when he passed and the staff were very kind and professional with me and Dad. I would recommend Melbury Court.
My mum has been a resident of Melbury Court for a number of years now. Recently the management and staff have been exceptional in their kindness and help over various aspects of her situation. Under very difficult times they have shown great dedication and continue to show compassion along with the caring duties they perform. The newsletter they produce weekly is a great way to keep everyone informed and the pictures included and that are on the entrance noticeboard just now show a lot of happy faces. We all wish things were different and Mum could still be in her own home but It’s a relief and comfort to all the family to know that Mum is in a safe and comfortable environment. We thank everyone there for all they do.
My mum has been at Melbury Court since 2016 and the care she has received there has been nothing short of outstanding. All the staff at the home are so attentive and caring and nothing is too much trouble. I would not hesitate to recommend the home to anyone wanting a special place for their loved ones to enjoy their later years.
He had such a bad experience there and we were desperate to move him.
Living far away and unable to visit Melbury, we were kindly given a tour via video call.
They asked about Dad his interests, likes and dislikes, his life story basically but felt they were getting to know him.
The transfer was all arranged by them and Dad was soon settled in to his room.
Not being able to visit often, whenever we ring we are always able to speak to him. Everyone is friendly and I never feel we are bothering them.
We are always kept up to date on his well-being or if he needs anything.
Also love the weekly newsletters.
Even though he’s not been there long would definitely recommend Melbury.
1st class service at Melbury court, my uncle is a resident in the basement part of the home. The girls that are looking after him 24/7 are doing an amazing job, he always looks smartly dressed, washed and shaved, they also give him regular hugs and make him feel safe and comfortable. Very impressed, keep up the good work, thank you for all you do!
My father was admitted to Melbury after a fall which led to him being admitted to hospital and subsequently Melbury. I had heard a number of good reviews about the home so was pleased when we secured a place. During all of the time my father has been residential, I have found the staff caring, professional and a credit to their job role. They always take time out to answer queries and provide help, I can’t praise them enough. My father has developed some challenging behaviour but the home has continued, in difficult circumstances re COVID, to care and go above and beyond. I would absolutely recommend this care home to anyone either seeking admission themselves or for a relative or friend
My father has been a resident of Melbury Court for a few months and I must say that all the staff have been very kind and attentive to my dad. I highly recommend Melbury Court and am glad that I chose it at a time of great stress.
They have accommodated, video calls, phone calls, visits, window, garden and inside on every occasion this has been requested and I have always felt comforted that Mum's welfare and happiness has been uppermost in their minds.
I wish to thank every single member of staff for their care, now that Mum has passed. You all do a really tough job, amazingly well. Thank you so much from all of our family.
Finding a home for Mum was never going to be easy in itself. Melbury had been recommended but due to covid was not available and Mum went elsewhere which was not a good experience particularly as we were all trying to come to terms with her dementia. We moved Mum to Melbury as soon as possible in December 2020 and can say that she has settled in. The staff are lovely and no query or request is too small or insignificant. The family feel happy that Mum is settled, healthy and we do not have to worry about her care as the home and staff have been really great particularly in very challenging times.
So thank you again for everything you do for him, you are true heroes.
Mum resided at Melbury Court for about three years; she became an integral part of the community, respected by residents and staff in equal measure. The care Mum received during her time at Melbury was fantastic. All the staff, from management to the cleaners, supported both her and the family. We can only share our experience in these simple words but would not fear recommending you entrust your loved ones with the dedicated professional team at Melbury Court.
In August my mum who had been resident at Melbury for almost 3 years passed away after a long battle with MS and various other illnesses. However, Mum had all of her cognitive faculties and had made close friends in the home as well as with the staff. I cannot tell you how much love my mum felt, she was treated with respect, encouragement to persevere and genuine fondness by every single staff member. Towards the end, the staff talked fondly of Mum to us, and took care of me and my family as if we were their own. Most importantly Mum was given the gift of dignity and love in her final weeks. I recommend Melbury without hesitation for the kindness, love and genuine care all of the staff and managers gave to Mum but also to our family.
My relative has been on nursing care most of this year and the staff are always helpful when I ring up to see how she is. I have nothing but praise for Melbury Court.
During Covid 19 we have been blessed to know that our mam has been looked after by caring staff at Melbury Court. It was wonderful to see her face to face, to hold her lovely hand (unsure who was more emotional, the staff or me!). Mam has deteriorated over this time with her dementia but I know the care provided is always genuine, warm and compassionate. It has been a very emotional and upsetting time for everyone but knowing that Mam is happy and settled, you cannot put a price on that. This is so comforting for our family and we feel totally confident, reassured that Mam is receiving the best possible care. We couldn't ask for any more. It has been evident that the priority of Melbury Court has been the safety of residents to protect and to care for them during this awful time. The measures that have rightly been put in place makes me feel safe to visit. The staff whom I talk with are always very helpful and cheerful, it's very much appreciated. Thank you so much for all your hard work.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 04 Mar 2026
Melbury Court Care Home, located on Old Dryburn Way in County Durham, is opening its doors to the local community for its new weekly coffee morning. Every Wednesday from 10.30am...
- 19 Feb 2026
Residents at Melbury Court Care Home in County Durham were recently treated to a colourful and uplifting cultural celebration, thanks to a special visit from performers from Durham Chinese School...
- 18 Feb 2026
Residents at Melbury Court Care Home in County Durham enjoyed a heartwarming Valentine’s Day celebration on 14 February 2026, complete with a delightful afternoon tea and lively entertainment. The lounge...
There are no upcoming events for Melbury Court Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Melbury Court Care Home
- 28 Feb 2023Recipient: Melbury Court Care Home
Accreditations
There are no accreditations posted yet for Melbury Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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