Melbury Court Care Home

My father has been a resident of Melbury Court for a few months and I must say that all the staff have been very kind and attentive to my dad. I highly recommend Melbury Court and am glad that I chose it at a time of great stress.

I wish to thank every single member of staff for their care, now that Mum has passed. You all do a really tough job, amazingly well. Thank you so much from all of our family.

Finding a home for Mum was never going to be easy in itself. Melbury had been recommended but due to covid was not available and Mum went elsewhere which was not a good experience particularly as we were all trying to come to terms with her dementia. We moved Mum to Melbury as soon as possible in December 2020 and can say that she has settled in. The staff are lovely and no query or request is too small or insignificant. The family feel happy that Mum is settled, healthy and we do not have to worry about her care as the home and staff have been really great particularly in very challenging times.

So thank you again for everything you do for him, you are true heroes.

Mum resided at Melbury Court for about three years; she became an integral part of the community, respected by residents and staff in equal measure. The care Mum received during her time at Melbury was fantastic. All the staff, from management to the cleaners, supported both her and the family. We can only share our experience in these simple words but would not fear recommending you entrust your loved ones with the dedicated professional team at Melbury Court.

In August my mum who had been resident at Melbury for almost 3 years passed away after a long battle with MS and various other illnesses. However, Mum had all of her cognitive faculties and had made close friends in the home as well as with the staff. I cannot tell you how much love my mum felt, she was treated with respect, encouragement to persevere and genuine fondness by every single staff member. Towards the end, the staff talked fondly of Mum to us, and took care of me and my family as if we were their own. Most importantly Mum was given the gift of dignity and love in her final weeks. I recommend Melbury without hesitation for the kindness, love and genuine care all of the staff and managers gave to Mum but also to our family.

My relative has been on nursing care most of this year and the staff are always helpful when I ring up to see how she is. I have nothing but praise for Melbury Court.

During Covid 19 we have been blessed to know that our mam has been looked after by caring staff at Melbury Court. It was wonderful to see her face to face, to hold her lovely hand (unsure who was more emotional, the staff or me!). Mam has deteriorated over this time with her dementia but I know the care provided is always genuine, warm and compassionate. It has been a very emotional and upsetting time for everyone but knowing that Mam is happy and settled, you cannot put a price on that. This is so comforting for our family and we feel totally confident, reassured that Mam is receiving the best possible care. We couldn't ask for any more. It has been evident that the priority of Melbury Court has been the safety of residents to protect and to care for them during this awful time. The measures that have rightly been put in place makes me feel safe to visit. The staff whom I talk with are always very helpful and cheerful, it's very much appreciated. Thank you so much for all your hard work.

I stayed at Melbury Court for short term respite care following a hospital operation which restricted my mobility. All members of staff were friendly, cheerful and approachable. They looked after me very well and helped me to make a good recovery. I always felt comfortable and relaxed in my ensuite room, which was spacious, clean and well furnished with plenty of natural light. I was very impressed with the high standard of care provided and warmly recommend Melbury Court.

I commend the home manager and her team for all they do on a daily basis, that gives me peace of mind knowing my mum receives the best care, at this, her most vulnerable time of life, and for that I'm eternally grateful.

Without exception, the staff have treated Mum with kindness, love, respect and compassion. Everyone who answered the telephone has been helpful and kind to me and my sisters Mum's relatives. We have been kept very well informed about changes in Mum's health and medical care has been sought when necessary. Everyone we have spoken to has clearly explained what they were doing and why. The end of life care that Mum received was the best it could possibly have been and we as family members were cared for so well too. Nothing was too much trouble. The weekly newsletter also inspired confidence.

I cannot thank the staff at Melbury Court Care Home enough for the wonderful care my mother is receiving. My mother is at present being looked after in the nursing unit and I can honestly say that the staff have nursed and taken care of her extremely well. Everyone in the home is professional, compassionate and patient. I am always kept well informed and nothing I ask is ever too much trouble. My mother always tells me how good the staff are and praises them highly. A huge thank you to everyone for their dedication.

The care my mother has received has been exemplary. The staff are wonderful and not only care about Mum but always ask how I am doing. They are so caring. The home is always clean and welcoming as are all the staff.

I highly recommend this home, my son-in-law says he has already booked me in!

The manager and deputy manager are both very approachable, helpful and professional. We definitely made the right choice in Melbury Court and would highly recommend!

I am very impressed with everything that has been done to support my mum since she has moved into Melbury Court. The staff are always extremely helpful, polite and reassuring when you contact the home.

I can only say that all the staff at Melbury go above and beyond to care for the residents and will always go the extra mile for them. Mum had been in a couple of other places before she moved here 4 years ago and the care and respect shown over the years has been second to none. There are (when not in lockdown) a wide variety of activities and events on offer, some that include family members and families are kept well informed about their relatives. If ever I phone with a problem or question I am always made to feel that I matter too, as I don’t have other family support.

I have already recommended this home to various friends whose parents are at the sad stage in their lives that they need full-time care. It's a very hard and heartbreaking decision when you have to make this choice for them. My dad has been at Melbury for 2 years now. Obviously, the last year has been very difficult due to Covid for everyone involved. Luckily my dad survived Covid. I really can't praise the staff enough for getting him through this. The care is tremendous and the home is a lovely clean modern building. I am so happy to know he is safe and well cared for.

My mum loves being in Melbury Court and wouldn't want to be anywhere else.

I must say my dad appears to thrive at Melbury and seems to be settled and content, obviously not being able to visit is difficult for everyone, but they try to facilitate as best as possible within guidelines.