Melbury Court Care Home

Despite continuous setbacks due to covid, the staff remain upbeat and positive. I'm always kept up to date with my mum's care, either by phone or in the regular newsletters. The senior staff are always there to give advice and support to me when I'm not sure what to do for the best, regarding my mum. Superb care and consideration is given to my mum and I always feel reassured that she's in the best place for her needs.

Our mum needed care after being hospitalised following a fall at home. What was initially meant to be a short-term need became a longer-term one and our mum spent 6 months at a care home before moving to Melbury Court only due to closer location to her family. The staff are excellent with her and always try to keep her spirits up. Mum is a really fussy eater and if the main menu options weren't to her liking, the care staff or one of the cooks would make a sandwich or omelette to make sure she was able to have something to eat. They also tried to facilitate visits in spite of the challenges of Covid. Melbury Court did an excellent job for the transfer from her previous care home and everything went really smoothly. Thanks to everyone at Melbury Court for making our mum comfortable and feel welcome.

My auntie spent her last weeks in Melbury Court, in the palliative care wing. I have nothing but admiration for the wonderful care she received. In these awful times when visiting has been limited, it was important to feel confident that she was being looked after in the best way possible, and the communications from the staff at every step of the way were so appreciated.

My mother has been in the care of Melbury Court for some time now and the staff that care for her are amazing. My mam is so well cared for and I can sleep at night knowing that she is safe. All the staff at Melbury Court are worth their weight in gold and my mam continues to do very well in their care.

My dad who has mixed dementia/Alzheimer's moved to Melbury Court in August 2019. It was an extremely hard decision and difficult time, however; it worked out best for Dad as he then had the 24-hour care he required. He adapted to life in the home extremely well it even lifted his mood mixing with other people. In May of this year, I received the dreaded phone call that Dad had caught COVID. The staff were so supportive, contacting me with daily updates. Dad declined and had to be rushed to hospital. The doctors gave him days to live. Melbury Court Staff were exceptional they allowed me to bring Dad back to the home so I could be with him when he passed away. However; 5 months have gone by and Dad is still here he managed to fight the virus. I'm so grateful to all the staff who have helped him through this difficult time. The home manager and the team are doing an outstanding job in protecting the residents. I just hope life gets back to normal soon for them and the residents. THANK YOU!

I enjoy living at Melbury Court, when I first arrived here I was very unwell and the care and attention provided by staff have allowed me to get back up and on my feet. The staff are fantastic and the care and support I receive is outstanding. I could go home if I wanted to but I would rather stay here where I am looked after.

All of the care staff in this home look after me well, they are kind caring and offer support where needed. I am always treated with dignity and respect. Care staff are very patient with others and I see this daily around the home. The management in this home are very approachable, if they do not have an answer to my questions they will come back to me at a later date, they are very good. I feel safe living at Melbury Court and have lived here for almost 2 years, there have been many changes but these have been done to improve the service. The housekeeping staff in this home is pretty good and they aim to keep the home clean and fresh smelling and are always happy to help if I want anything. I would recommend this home to others.

We are very happy with the care that our precious Gran receives. The facilities are great, the staff are kind and helpful, and the atmosphere is warm and inviting. Gran is well cared for and content.

I can not recommend this home highly enough to anyone. The home is clean and warm. Rooms are comfortable with on suites, and the lounge areas large and a nice place to sit and spend time in. All the staff and I mean all, from the handyman to the kitchen staff, cares, office and management are excellent, friendly, smiling faces, and nothing is a bother to anyone; they all make you feel at ease and at home.

My father is looked after very well, and we have no worries as we know he is in good hands. The staff are always helpful, friendly and polite, and the resident always comes first. The staff and management have been exceptional during this difficult time.

My mum has dementia and has been a resident since 2017. The home is very well maintained and is always clean and well presented. The staff are excellent and have always been extremely kind and caring and always willing to listen and help. I could not have found a better place for my mum.

The staff are always happy when they are on shift and are always attentive to my needs. Sometimes there is a lack of communication between shifts but this is an ongoing issue. I have lived here for three years now and have made some friends. There is always enough food served on a daily basis and there is always enough food served throughout the day. The overall standard of the home is good that includes care and support, facilities and cleanliness.

I particularly want to thank the senior carer, the people in the office and the manager.

This was a short term stay due to illness. My aunt was really well cared for from beginning to the end. Some staff went above and beyond. Fabulous thank you.

The staff are really friendly and it is a pleasure to visit. We as a family, couldn't have asked for a better care home for our elderly mother.

Both my sister and I are very confident and secure knowing Mum is safe, happy and extremely well looked after by lovely caring staff.

I find this home is wonderful as I promised my dad he would not go into a home but unfortunately he needed nursing. They have been so supportive to my dad and myself. I feel happy leaving my dad in their care. If any problems come up, they will ring me. I'm so happy with this home, they give me 100% at all times.

A fantastic all-round service, always given with a smile. All the staff are so patient and so happy to help at every given opportunity. Our whole family are so happy Gran is here, as is she.

I find the staff and management to be very friendly and efficient, any problems are dealt with very quickly. Anywhere you have people, you will never have perfection, but in my opinion, Melbury Court is the best you will find anywhere. I spend 10 hrs a day most days with my wife, so I see and hear a lot of what goes on, and if I can't have my wife at home, I am very happy for her to be in Melbury Court.

Keep it up - you are all worth your weight in diamonds. Well done.