
beautiful place, the staff are all so welcoming, the residents are well cared foR T(Daughter of Resident/Service User)



beautiful place, the staff are all so welcoming, the residents are well cared foR T(Daughter of Resident/Service User)



Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care.
The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and patio access on each floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.
From care assistants and nurses, to wellbeing...
Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care.
The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and patio access on each floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.
From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Melbury Court.
The dedicated and professional care team at Melbury Court likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, at Melbury Court, residents are always encouraged to take an active role in the Durham community.
Care Provided by Melbury Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 88 Service Users
Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Melbury Court Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Melbury Court Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Durham (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (10)
Melbury Court Care Home Reviews (147)
Melbury Court Care Home has a Review Score of 9.7 (9.694) out of 10, based on 34 reviews in the last 2 years.
Over all time Melbury Court Care Home has 147 reviews.
My Dad recently passed away, whilst in the care of the staff at Melbury court. I can honestly say that the care and support my Dad received was way above and beyond what was expected. He was treat with respect and decency, kindness and more during the five years he was a resident. The job that...
My Dad recently passed away, whilst in the care of the staff at Melbury court. I can honestly say that the care and support my Dad received was way above and beyond what was expected. He was treat with respect and decency, kindness and more during the five years he was a resident. The job that those who work in this area, is very, very difficult. Thank you all for looking after my Dad.
Thank you so much for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family. We will ensure your kind words are shared with the team. Thank you again for your review
Excellent staff very helpful.
Excellent staff very helpful.
I found the staff very pleasant helpful and caring.
I found the staff very pleasant helpful and caring.
Melbury Court very clean, immaculate
Majority of care staff friendly + caring
Activities provided but temporary resident chose not to engage
Occasional minor issues with the cooking of my personal meal at lunchtime
Melbury Court very clean, immaculate
Majority of care staff friendly + caring
Activities provided but temporary resident chose not to engage
Occasional minor issues with the cooking of my personal meal at lunchtime
Dear, We'd like to extend our thanks for your kind words, Positive feedback such as this is always so gratefully appreciated. You are welcome to give your feedback at monthly resident meetings ,so we can develop catering and hospitality we offer.
Place is always nice and clean, although there are never enough staff around. The staff there is are friendly but they could do with a few ore. Our friend thinks the food average quality.
Place is always nice and clean, although there are never enough staff around. The staff there is are friendly but they could do with a few ore. Our friend thinks the food average quality.
Thank you for your feedback in regard to your experience at Melbury Court. I am sorry to hear you feel there is not enough staff, I can confirm that our staffing levels are calculated based on our residents dependency, and can confirm we are staffing in line with our residents current dependency....
Thank you for your feedback in regard to your experience at Melbury Court. I am sorry to hear you feel there is not enough staff, I can confirm that our staffing levels are calculated based on our residents dependency, and can confirm we are staffing in line with our residents current dependency. Our staffing levels are reviewed a minimum of monthly and overseen by the Area Director. We have passed on your feedback to our Head Chef regarding the food. Our food is made fresh each day and our menus are devised with residents involved across our care homes. We continue to seek feedback regarding food and meal service during our monthly resident meetings.
Lovely staff! The transition to a care home is difficult but I know my mum feels familiar and comfortable now.
Lovely staff! The transition to a care home is difficult but I know my mum feels familiar and comfortable now.
My mother is very well cared for and I have a lot of confidence in the staff.
My mother is very well cared for and I have a lot of confidence in the staff.
Mam has only been here 4 days and has had her hair done and nails, she loved this.
Mam has only been here 4 days and has had her hair done and nails, she loved this.
I found that the care home is a very warm and friendly place the staff are always very kind and helpful and always there if I have questions or need any assistance they're also very good with my mother who seems to have settled in quiet well which is very reassuring for me.
I found that the care home is a very warm and friendly place the staff are always very kind and helpful and always there if I have questions or need any assistance they're also very good with my mother who seems to have settled in quiet well which is very reassuring for me.
Always make confession with us.
It's very clean and tidy.
Always make confession with us.
It's very clean and tidy.
So far everything has been excellent in all ways.
So far everything has been excellent in all ways.
We chose Melbury because it was able to fulfil her nursing care needs.
The rooms are clean and comfortable. The staff are attentive and as prompt as they can be when the button is pressed for attention. Having a call button was...
We chose Melbury because it was able to fulfil her nursing care needs.
The rooms are clean and comfortable. The staff are attentive and as prompt as they can be when the button is pressed for attention. Having a call button was important to us for peace of mind.
The staff understand Mam's communication (non-verbal) and respond appropriately. I feel comfortable in the knowledge that Mam is receiving the best care possible.
The staff understand Mam's communication (non-verbal) and respond appropriately. I feel comfortable in the knowledge that Mam is receiving the best care possible.
I was worried about coming into a care home but since I have come here I have been able to feel at ease and totally welcome, treated with respect and dignity, staff can't do enough for you. I'm grateful for all the help I have been given.
I was worried about coming into a care home but since I have come here I have been able to feel at ease and totally welcome, treated with respect and dignity, staff can't do enough for you. I'm grateful for all the help I have been given.
The staff have organised haircuts, chiropody and most importantly to dad, holy...
The staff have organised haircuts, chiropody and most importantly to dad, holy communion! Always lots going on, activities, birthday celebrations etc. Highly recommend!
Management are always very helpful and willing to sort any problems as and when they occur. Staff are mostly able to provide for my brother's needs and seem to go the extra mile to help.
Management are always very helpful and willing to sort any problems as and when they occur. Staff are mostly able to provide for my brother's needs and seem to go the extra mile to help.
My mother has been in the care home for 2.5 years. I have always found the staff very friendly and attentive. The food is very good and the cleanliness of the environment is a testament to the standards that are set at Melbury Court. I have experienced other care homes and this is the best one by...
My mother has been in the care home for 2.5 years. I have always found the staff very friendly and attentive. The food is very good and the cleanliness of the environment is a testament to the standards that are set at Melbury Court. I have experienced other care homes and this is the best one by miles.
I was admitted for respite care. I stayed for almost four weeks. The care I received was excellent and I am extremely grateful and met some wonderful staff and residents.
I was admitted for respite care. I stayed for almost four weeks. The care I received was excellent and I am extremely grateful and met some wonderful staff and residents.
Mum has been in Melbury Court for more than three years. She has dementia, is blind and has mobility problems. We have found the staff to be caring, friendly and supportive of her and her needs. The staff know her well and have fun with her which she loves. Cleaners, kitchen staff, nurses, managers...
Mum has been in Melbury Court for more than three years. She has dementia, is blind and has mobility problems. We have found the staff to be caring, friendly and supportive of her and her needs. The staff know her well and have fun with her which she loves. Cleaners, kitchen staff, nurses, managers and all staff are great with her. Very reassuring to know that mum is looked after so well. The ultimate test is what mum thinks and she is happy there which means everything to us.
Melbury Court has been an experience that we as a family will never forget. For my parents, this was the most traumatic experience that they have felt. The management style and care was/is well below standard. Dignity and respect were not promoted for residents. My father describes his experience...
I would not recommend Mulberry Court to anyone. My family are now in an amazing care home, that should be the standard and benchmark for all care homes. The management and her team are amazing. The standard of care is outstanding. We are so happy that my parents are now being treated with the dignity and respect that they deserve! My parents are thriving!
Thank you for taking the time to complete a review. We are sorry that your experience has not been as expected and offer you our heartfelt apologies. At HC-One we strive to provide kind, compassionate care and would welcome you to come in and speak to us regarding your Parent's experience to allow...
Thank you for taking the time to complete a review. We are sorry that your experience has not been as expected and offer you our heartfelt apologies. At HC-One we strive to provide kind, compassionate care and would welcome you to come in and speak to us regarding your Parent's experience to allow us the opportunity to discuss the issues you have raised. We are pleased to hear that your Mother and Father are happy in their new home. Once again thank you for providing your review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 04 Mar 2026
Melbury Court Care Home, located on Old Dryburn Way in County Durham, is opening its doors to the local community for its new weekly coffee morning. Every Wednesday from 10.30am...
- 19 Feb 2026
Residents at Melbury Court Care Home in County Durham were recently treated to a colourful and uplifting cultural celebration, thanks to a special visit from performers from Durham Chinese School...
- 18 Feb 2026
Residents at Melbury Court Care Home in County Durham enjoyed a heartwarming Valentine’s Day celebration on 14 February 2026, complete with a delightful afternoon tea and lively entertainment. The lounge...
There are no upcoming events for Melbury Court Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Melbury Court Care Home
- 28 Feb 2023Recipient: Melbury Court Care Home
Accreditations
There are no accreditations posted yet for Melbury Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Melbury Court Care Home to verify any information. View our terms and conditions. Melbury Court Care Home has an Enhanced Service -what an Enhanced Service includes.