
beautiful place, the staff are all so welcoming, the residents are well cared foR T(Daughter of Resident/Service User)



beautiful place, the staff are all so welcoming, the residents are well cared foR T(Daughter of Resident/Service User)



Melbury Court care home, situated in the historic town of Durham, supports older people to lead their best lives with personalised residential, residential and nursing care.
The lovely home offers many facilities for residents to enjoy such as on-site hair salon, landscaped gardens and patio access on each floor. The enhanced wellbeing programme allows residents to pursue hobbies and interests whilst learning new skills.
From care assistants and nurses, to wellbeing...
Care Provided by Melbury Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 88 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Melbury Court Care Home for full pricing details and T&Cs.
Contact Melbury Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Nicola Durham(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (88)
- Single Rooms with ensuite Wet Room (10)
Melbury Court Care Home Reviews (139)
Melbury Court Care Home has a Review Score of 9.7 (9.658) out of 10, based on 29 reviews in the last 2 years.
Over all time Melbury Court Care Home has 139 reviews.
Always make confession with us.
It's very clean and tidy.
So far everything has been excellent in all ways.
We chose Melbury because it was able to fulfil her nursing care needs.
The rooms are clean and comfortable. The staff are attentive and as prompt as they can be when the button is pressed for attention. Having a call button was important to us for peace of mind.
The staff understand Mam's communication (non-verbal) and respond appropriately. I feel comfortable in the knowledge that Mam is receiving the best care possible.
I was worried about coming into a care home but since I have come here I have been able to feel at ease and totally welcome, treated with respect and dignity, staff can't do enough for you. I'm grateful for all the help I have been given.
The staff have organised haircuts, chiropody and most importantly to dad, holy communion! Always lots going on, activities, birthday celebrations etc. Highly recommend!
My cousin has been in Melbury Court a short time, we have found the staff very friendly and helpful. The only issue we have had is his personal items have gone missing and had to replace them. As far as meals are concerned I can't comment as my cousin does not say much.
Management are always very helpful and willing to sort any problems as and when they occur. Staff are mostly able to provide for my brother's needs and seem to go the extra mile to help.
My mother has been in the care home for 2.5 years. I have always found the staff very friendly and attentive. The food is very good and the cleanliness of the environment is a testament to the standards that are set at Melbury Court. I have experienced other care homes and this is the best one by miles.
I was admitted for respite care. I stayed for almost four weeks. The care I received was excellent and I am extremely grateful and met some wonderful staff and residents.
Mum has been in Melbury Court for more than three years. She has dementia, is blind and has mobility problems. We have found the staff to be caring, friendly and supportive of her and her needs. The staff know her well and have fun with her which she loves. Cleaners, kitchen staff, nurses, managers and all staff are great with her. Very reassuring to know that mum is looked after so well. The ultimate test is what mum thinks and she is happy there which means everything to us.
I would not recommend Mulberry Court to anyone. My family are now in an amazing care home, that should be the standard and benchmark for all care homes. The management and her team are amazing. The standard of care is outstanding. We are so happy that my parents are now being treated with the dignity and respect that they deserve! My parents are thriving!
Thank you for taking the time to complete a review. We are sorry that your experience has not been as expected and offer you our heartfelt apologies. At HC-One we strive to provide kind, compassionate care and would welcome you to come in and speak to us regarding your Parent's experience to allow...
This, combined with too many inexperienced staff results in inconsistent and at times, inadequate care.
This is a not uncommon issue to many care homes, but that doesn't make it okay as both the residents and staff ultimately suffer.
Thank you for taking the time to complete a review for Melbury Court and we are sorry that your experience has not been to the standard expected. At HC-One we pride ourselves on providing excellent standards of care, food, facilities, and a home well-staffed with well trained colleagues. We will...
Nothing is too much trouble, any problems we have had have been sorted asap.
The staff are all lovely and happy to help, but the agency staff sometimes are not great, and I feel they are not as trained as the permanent staff. Quite often they can't speak much English, which is a concern.
Thank you for taking the time to complete the review and for your kind feedback; we are delighted you feel part of the HC-One Melbury family. We are working very hard to recruit further members for our team at Melbury Court and have new colleagues onboarding. We will share your comments with the...
My gran seems to really enjoy the experiences with animals visiting the home and it brings the lovely smile back on her face. I would like it if she was encouraged to participate in more activities as she will often just say no to things as for some time she has been withdrawn. The home throughout the day always seems friendly, warm, happy with tasty meals and treats. I cannot review how well the home runs/staffed at night. Some of the furniture in residents' rooms could do with some maintenance. Overall seems like a good home with caring staff. I love that we can visit anytime and the staff always make me feel welcome.
Thank you for taking the time to contact us in relation to Melbury Court. We try to encourage our Residents to participate in organised activities. Please note the home is currently undergoing a refurbishment which has commenced on the Grace community, with a plan to complete all communities, which...
My Mum has been a resident at Melbury Court Care Home for 11 months now. She has Alzheimer's and unfortunately is deteriorating. The staff have been amazing. They are so flexible and really take time to understand Mum, what she needs and how to make her happy. In addition you the family are integral to the care. Every single member of the team there are first class. The team that organise activities do a great job. The team on the Grace unit are so good. It has made such a difference to us as a family knowing Mum is receiving the best of care and she is so safe. Our lives have been transformed since Mum went to be cared for at Melbury Court. I can't thank them enough.
My Mum is looked after at Melbury Court. The staff there are all lovely. The home is clean. The carers are all really nice and show they love the elderly people in their care. The kitchen team provide some beautiful meals, which shows that they really try to provide meals that the older generation will enjoy (well-done kitchen staff). Top marks go to the well-being coordinator, she is so dedicated to making her clients enjoy their day, she loves all her clients and aims to provide a variety of interesting times for both the women and men. She is full of new ideas. She is a huge asset to those in the home and your company.
Mam only came into the care home for respite and liked it so much she decided to become a resident. I have found all staff to be kind and helpful at all times. I cannot express enough how much this means to me. Thank you all.
We had to make the difficult decision to have my dad made a resident of Melbury Court shortly before Christmas 2022. We decided on this home because of the reviews from friends that had relatives here in the past. The staff are amazing and have been very helpful and sympathetic in this difficult transition. Dad has not been easy at times but the staff have gone above and beyond to help him settle in. Reassuring us and keeping us updated on his care. I would highly recommend this home to anyone. Dad has Alzheimer's.
Lovely, friendly place. The staff and facilities are first-rate. Faced with the difficulties we have all had over the past three years, the home has more than risen to the challenge to keep residents safe.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 April 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 04 Mar 2026
Melbury Court Care Home, located on Old Dryburn Way in County Durham, is opening its doors to the local community for its new weekly coffee morning. Every Wednesday from 10.30am...
- 19 Feb 2026
Residents at Melbury Court Care Home in County Durham were recently treated to a colourful and uplifting cultural celebration, thanks to a special visit from performers from Durham Chinese School...
- 18 Feb 2026
Residents at Melbury Court Care Home in County Durham enjoyed a heartwarming Valentine’s Day celebration on 14 February 2026, complete with a delightful afternoon tea and lively entertainment. The lounge...
There are no upcoming events for Melbury Court Care Home.
Awards / Recognitions (13)
- 30 Jan 2026Recipient: HC-One
- 31 Jan 2024Recipient: Melbury Court Care Home
- 28 Feb 2023Recipient: Melbury Court Care Home
Accreditations
There are no accreditations posted yet for Melbury Court Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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