






Tenlands Care Home, Ferryhill – Where Everyone Has a Life Worth Celebrating
A warm welcome awaits at Tenlands Care Home in Ferryhill, County Durham - part of the multi-award-winning Strong Life Care family. Tenlands provides a friendly, inclusive environment where every resident is valued, respected, and supported to live life to the fullest.
The home offers high-quality residential care, dementia care, palliative care, and respite care, all delivered with compassion, dignity, and...
Care Provided by Tenlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Tenlands Care Home for full pricing details and T&Cs.
Contact Tenlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Strong Life Care Ltd
- Private Owned
Person in charge
- Sarah Hall(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2010
- Number of floors: 2
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Tenlands Care Home do not have specific visiting times, however they ask for visits to be avoided during mealtimes as they adopt a 'protective mealtime policy' to further enhance their residents dining experience and further promote nutritional intake.
Parking
- Tenlands Care Home have a small car park to the rear of their building
Tenlands Care Home Reviews (152)
Tenlands Care Home has a Review Score of 9.7 (9.692) out of 10, based on 11 reviews in the last 2 years.
Over all time Tenlands Care Home has 152 reviews.
Father is well looked after. I am made aware of any problems as they arise. Staff excellent in handling him even though he can be an awkward tenant at times. He enjoys the entertainment especially.
On my wife's transfer, I was pleased to see how all the care staff made her feel at ease and welcome from the outset.
Indeed, up to the present time, I cannot fault anything or anyone I have encountered in the home and have every confidence that this will continue to be the case.
The staff were looking after her personal needs and treated her with kindness.
The day she died they showed us empathy and concern, which was a great comfort to us. Thank you for all they did.
The staff are always friendly, approachable and caring. The food is always excellent.
The care provided to my father is exceptional. The team at Tenlands Care Home always provide the most caring and individual service. I couldn't ask for better for my father. The team arranged a 90th birthday party for my father, nothing was too much trouble and it made the day special for all of us.
My husband, a double amputee with cognitive issues has been a resident of Tenlands Care Home since July 2013. In all of this time, he has been treated with the utmost care, love and respect. Although he would love to return to living at home, he knows that this is impossible and he tells me every day how happy he is to be well cared for. Since December 2016, his condition has deteriorated with the tissue in his remaining stump breaking down. This has caused him to be in terrible pain. The staff have done everything possible to relieve him of the pain making him as comfortable and giving total support to myself and the family.
It's been on experience been here as I normally live on my own. Staff very friendly, helpful. I was worried to come here at it's miles away from where I live but comforted and reassured and If I had to come back I would. Meals are very nice can't fault anyone. Activities I choose not to join in but did enjoy church services. I would definitely recommend Tenlands to anyone. Will miss everyone but pleased to be going home.
My brother decided to join Tenlands Care Home in late January 2017 and fortunately for him, there was a room available. From the moment he arrived, he was made to feel extremely welcome with so many members of the Tenland's team visiting him to welcome him and constantly ensuring that his needs were met ie we were able to transport his beloved recliner chair which arrived at the same time as he did. The attention from the entire team has been excellent and that continues to provide me with a great deal of comfort and contentment. The fact that many of his pictures, photographs and then his bureau to house his beloved books are now in his new home have made an enormous difference to the settling in process. His food is superb and always make me feel hungry immediately during my visits. His every need has been catered for and throughout his stay and I have been informed of his progress. He is receiving the best care and attention in his new, happy, comfortable home and he is content.
I couldn't praise the management and staff more highly. My brother was treated with great care and dignity in his last days. My brothers last weeks were much better for being looked after by the staff.
It was evident that this is standard at Tenlands and other residents and visitors received the same level of care and kindness at all times.
My mother was not in a position to take part in any of the activities on offer so my comment of "good" below is not based on direct experience.
Regarding "value for money", I have said "Don't Know" as my mother was funded by the NHS. However, although I find it difficult to consider the service in such terms, I am sure that Tenlands are providing an excellent service on insufficient levels of funding.
Excellent home mam settled in immediately. She was very underweight when she first went in and had no appetite now she eats anything that is put in front of her. As soon as she has any health issues the nurse sorts her, I love the idea of the hairdressers she looks forward to that and one of the carers painted her nails when I was in this week. A lovely gentleman was doing exercise with them all in the lounge. The staff are all brilliant and go out of their way to make everyone comfortable. The deputy manager is an inspiration.
Overall the care provided is of an excellent standard. The individual care my mother receives is superb. The home is of a high standard where the rooms are spacious and well maintained. The staff are keen to arrange special activities and decorate the home at seasonal times, Easter, Halloween etc. There are also outdoor activities particularly in the summer or when the weather is fine. My only concern is that there seems to be a high turnover of staff which can be disruptive.
At Tenlands we are delighted to have extended our care bank staff to allow us to easily cover...
Always find the staff at Tenlands Care Home very helpful, friendly and very professional. My dad has felt comfortable and welcome there, would recommend this home.
I enjoy it here at Tenlands. All the staff are fun and caring. I have enjoyed the trips out and my time spent here.
He was well looked after and treated really well by everyone.
My mam was very poorly when admitted to Tenlands and only survived a few days. But the individual attention she received from various staff on duty was very professional and at times quite moving. I am sure had my mam been admitted at an earlier time she would have loved it.
Finally, on behalf of myself, my brother and sister may we offer our heartfelt thanks and wish all the management, staff and residents a Happy Christmas and healthy new year.
The staff were really good with dad, helping him decide to stay at Tenlands. He had thought to go home but accepted the care offered. More staff would make day to day duties easier for everyone. In times of need, dad had all the assistance he required. Some exceptional staff helped make dads stay as good an experience as possible.
All the staff have made the short time before his death on 22nd to be happy, settled and feeling that he wanted to stay with you, so much so that he wanted the nurse to look after him at the end. Thanks to the staff for their care, love and attention to dads wishes.
Thank You.
Generally a good home with some variety of activities. One key area is to develop the toilet facilities. There are often queries of residents needing the loo.
We have completed a refurbishment to our downstairs bathroom in zone 1 which now has easy accessible toilet facilities for our Residents. We have a total number of 5 communal...
The care and attention my wife is getting in Tenlands are excellent. We couldn't wish for anywhere better. The management and all the staff are brilliant. Nothing is too much trouble. I would recommend it to anyone. I would personally like to thank all the staff so very much for all the kindness shown to my wife.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Tenlands Care Home.
There are no upcoming events for Tenlands Care Home.
Awards / Recognitions (13)
- 04 Dec 2020Recipient: Strong Life Care Ltd
- 04 Dec 2020Recipient: Strong Life Care Ltd
- 01 Dec 2020Recipient: Strong Life Care Ltd
Accreditations
There are no accreditations posted yet for Tenlands Care Home.
Meet the Team (4)

I started my journey in care when I was 19 years old as a Care Assistant, and from the very beginning, I knew I had found something I was truly passionate about. Supporting people, building trusting relationships, and helping individuals feel safe, valued, and cared for has always been at the heart of everything I do.
Over the years, I have been fortunate to grow and develop within my career, progressing through roles including Senior Carer, Administrator, Residential Lead, Deputy Manager, and now Home Manager. Each role has shaped me both professionally and personally, and strengthened my belief in delivering care that is not only high-quality but also genuinely compassionate and person-centred.
I take great pride in leading teams to provide the best possible support for residents, ensuring their well-being, dignity, and independence are always prioritised. I also value supporting staff to grow in confidence and enjoy their roles, as I believe a happy, supported team creates the best outcomes for those we care for.
I am currently working towards my Level 5 Diploma in Leadership and Management for Adult Care, continuing to develop my skills and knowledge so I can keep making a positive difference every day.

With over 20 years of experience in care, I have always been passionate about supporting people to live with dignity, comfort, and independence. I started my journey as a Care Assistant, gaining valuable hands-on experience and building meaningful connections with those I supported.
As I grew in confidence and knowledge, I became a Senior Care Assistant and later progressed to Deputy Manager. These roles have allowed me to support and guide teams, while ensuring high standards of care are always maintained. I take pride in making a positive difference every day, both for the people in my care and the staff I work alongside.

Dorota is an experienced Regional Manager with a strong background in healthcare leadership and operational management, currently overseeing services across Bradford and the North West.
With extensive experience in managing multi-site operations, Dorota works closely with Home Managers to support high standards of care, strong governance, and continuous improvement. Her approach is hands-on, supportive, and focused on enabling teams to deliver safe, compassionate, and person-centred care.
Previously a Home Manager and a qualified General Nurse, Dorota brings a deep understanding of clinical governance, quality assurance, and regulatory compliance. Her leadership journey is underpinned by a Level 5 qualification in Management and Leadership, alongside specialist training in investigations, performance improvement, and project management. Dorota is currently further developing her strategic leadership skills by completing a Level 7 NVQ.
Dorota is passionate about creating positive cultures where staff feel supported, and residents feel valued, safe, and respected. Her key strengths include Infection Prevention and Control, Dementia Care, Healthcare Management, and Service Development, combining clinical expertise with strategic oversight to enhance both resident experience and operational efficiency.
Outside of work, Dorota enjoys photography, travelling, and learning new languages, reflecting her curiosity, creativity, and commitment to continuous learning—qualities she also brings into her professional practice.

I hold a Level 4 NVQ in Business Leadership and Management and take pride in creating an organised, supportive environment for both residents and staff. Whether it’s solving problems, keeping things on track, or just being someone people can rely on, I enjoy being at the heart of the home’s day-to-day operations.
I was also proud to be shortlisted as a regional finalist in the Great British Care Awards, which was a real highlight and recognition of the work I’m so passionate about.
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