Tenlands Care Home

Since moving into Tenlands my granny has picked up significantly and her quality of life has improved tenfold. She thoroughly enjoys the daily activities and warmth and kindness of the staff throughout the home. Myself and my family are at ease knowing that my granny is in such capable and loving hands.

Mam was in respite for two weeks. The care and medical attention were excellent.

My mother was recently admitted to Tenlands for respite care. Upon arrival, she was greeted with a royal welcome from the staff. We were shown around the home and found it to be exceptionally clean, comfortable and beautifully presented. The facilities are excellent and the rooms are bright, clean and fresh. The staff are friendly and welcoming which made my mother and our family feel at ease. Since her admission, my mother has received exemplary care. We would like to express our gratitude to all staff at Tenlands for treating our mother with dignity, kindness and respect.

During a recent period of illness, staff at Tenlands have provided exemplary care. Their attention and dedication are marvellous and my aunt has been treated with kindness, dignity and professional courtesy throughout. We are very grateful for all that the staff at Tenlands do.

The staff always make me feel welcome when I visit and I am delighted with the quality of care given. There is also a good variety of entertainment for the residents. I really enjoyed the Elvis show.

All areas are covered, we are very happy with this service.

Father is well looked after. I am made aware of any problems as they arise. Staff excellent in handling him even though he can be an awkward tenant at times. He enjoys the entertainment especially.

Indeed, up to the present time, I cannot fault anything or anyone I have encountered in the home and have every confidence that this will continue to be the case.

The day she died they showed us empathy and concern, which was a great comfort to us. Thank you for all they did.

The staff are always friendly, approachable and caring. The food is always excellent.

The care provided to my father is exceptional. The team at Tenlands Care Home always provide the most caring and individual service. I couldn't ask for better for my father. The team arranged a 90th birthday party for my father, nothing was too much trouble and it made the day special for all of us.

My husband, a double amputee with cognitive issues has been a resident of Tenlands Care Home since July 2013. In all of this time, he has been treated with the utmost care, love and respect. Although he would love to return to living at home, he knows that this is impossible and he tells me every day how happy he is to be well cared for. Since December 2016, his condition has deteriorated with the tissue in his remaining stump breaking down. This has caused him to be in terrible pain. The staff have done everything possible to relieve him of the pain making him as comfortable and giving total support to myself and the family.

It's been on experience been here as I normally live on my own. Staff very friendly, helpful. I was worried to come here at it's miles away from where I live but comforted and reassured and If I had to come back I would. Meals are very nice can't fault anyone. Activities I choose not to join in but did enjoy church services. I would definitely recommend Tenlands to anyone. Will miss everyone but pleased to be going home.

My brother decided to join Tenlands Care Home in late January 2017 and fortunately for him, there was a room available. From the moment he arrived, he was made to feel extremely welcome with so many members of the Tenland's team visiting him to welcome him and constantly ensuring that his needs were met ie we were able to transport his beloved recliner chair which arrived at the same time as he did. The attention from the entire team has been excellent and that continues to provide me with a great deal of comfort and contentment. The fact that many of his pictures, photographs and then his bureau to house his beloved books are now in his new home have made an enormous difference to the settling in process. His food is superb and always make me feel hungry immediately during my visits. His every need has been catered for and throughout his stay and I have been informed of his progress. He is receiving the best care and attention in his new, happy, comfortable home and he is content.

I couldn't praise the management and staff more highly. My brother was treated with great care and dignity in his last days. My brothers last weeks were much better for being looked after by the staff.

Regarding "value for money", I have said "Don't Know" as my mother was funded by the NHS. However, although I find it difficult to consider the service in such terms, I am sure that Tenlands are providing an excellent service on insufficient levels of funding.

Excellent home mam settled in immediately. She was very underweight when she first went in and had no appetite now she eats anything that is put in front of her. As soon as she has any health issues the nurse sorts her, I love the idea of the hairdressers she looks forward to that and one of the carers painted her nails when I was in this week. A lovely gentleman was doing exercise with them all in the lounge. The staff are all brilliant and go out of their way to make everyone comfortable. The deputy manager is an inspiration.

Overall the care provided is of an excellent standard. The individual care my mother receives is superb. The home is of a high standard where the rooms are spacious and well maintained. The staff are keen to arrange special activities and decorate the home at seasonal times, Easter, Halloween etc. There are also outdoor activities particularly in the summer or when the weather is fine. My only concern is that there seems to be a high turnover of staff which can be disruptive.

Always find the staff at Tenlands Care Home very helpful, friendly and very professional. My dad has felt comfortable and welcome there, would recommend this home.

I enjoy it here at Tenlands. All the staff are fun and caring. I have enjoyed the trips out and my time spent here.