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Willowdene Care Home

Lizard Lane, Sedgefield, Stockton-on-Tees, Durham TS21 3ET
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Willowdene Care Home, Stockton-on-Tees
Willowdene Care Home, Stockton-on-Tees
Willowdene Care Home, Stockton-on-Tees

Welcome to Willowdene.

Located between Sedgefield and Fishburn in County Durham on Lizard Lane, just off Salter’s Lane, Willowdene Care Home is nestled in charming rural countryside.

The home is a two-storey, purpose-built building which specialises in general nursing, residential and EMI residential care. The Maples houses EMI residential residents and has a secure garden at the front of the home for residents to enjoy. Sycamore houses residential clients who have access...  

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Care Provided by Willowdene Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Willowdene Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ruth Wilkinson Robson (Care Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (48)

Visiting

  • A car park is located to the front of the home.

Parking

  • Visitors welcome at any time.

Willowdene Care Home Reviews (112)

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9.9

Willowdene Care Home has a Review Score of 9.9 (9.927) out of 10, based on 27 reviews in the last 2 years. Over all time Willowdene Care Home has 112 reviews.

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Showing 112 reviews matching selected criteria
Review from Gabrielle D (Granddaughter of Resident) published on 27 August 2026 Submitted via Website
Overall Experience

My nanny was in this care home receiving end of life care. Even though she ended up being at the home for only 9 days we were very happy with the care she received. All of the staff, from managers to nurses to receptionists, were kind, caring and compassionate. As soon as you walk through the door you feel the lovely atmosphere that the home creates. We were so glad that we picked this home for my nanny to live out her last days.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for writing this lovely review of Willowdene, especially at such a difficult time for your family. The team work hard to make sure the people that live with us, and their loved ones, feel welcome, happy and cared for, and we are delighted this was your experience. It was a privilege to...  

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Review from Cheryl R (Daughter of Resident) published on 24 August 2026 Submitted via Website
Overall Experience

An Outstanding Care Home

My Mam has been in the care home since the end of June, and from the moment she arrived, she settled in so quickly and comfortably.

The care she receives has been outstanding. Every member of staff, from the receptionists and nurses to the care assistants and domestic staff, is incredibly friendly, kind and caring.

What has really touched me is how, in such a short space of time, they have all got to know my Mam as an individual. They understand her, know her needs and genuinely care about her wellbeing. It is so reassuring as a family to see how comfortable and happy she is.

I honestly couldn't have wished for a better place for my Mam to be. After what has been a difficult time, we can finally feel settled knowing that she is safe, happy and being so well looked after.

A huge thank you to every member of staff for everything you do. You are all amazing, and we are so grateful.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for taking the time to write this lovely review of Willowdene. The team work hard to ensure everyone that lives with us, and their loved ones, feel welcome, happy and cared for, and we are delighted that has been your experience. It is our privilege to care for your Mam, and we are...  

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Review from S P (Daughter of Resident) published on 29 June 2026 Submitted via Postal Card
Overall Experience
Willowdene very clean. Very happy atmosphere. Throughout the home. Staff very happy very good care, very good communicaton very good variety of food - just overall extremely impressed.

Thank you.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for taking the time to write this lovely review of Willowdene. The team work hard to make sure the people that live with us and their loved ones feel welcome and cared for. They will be grateful to hear your kind words.

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Review from Dianne F (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card
Overall Experience

My mother has been a resident in Willowdene Care Home for the last 2+ years and I can honestly say that I am extremely satisfied and delighted with the high level of care that she receives. All staff work very well together and their hard work and dedication is always evident when I visit. Residents are encouraged to participate in activities 2x a day, which are well organised and suited to individual needs. I would highly recommend this care home to anyone seeking full time care in this facility.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you so much for your kind and thoughtful words. It truly means a great deal to our whole team to know that you feel happy and reassured by the care your mother receives. We are very proud of our staff and the supportive, welcoming environment they create every day. Your recommendation is deeply appreciated, and we're grateful for the trust you've placed in us to care for your mother.

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Review from Alison W (Friend of Resident) published on 27 April 2026 Submitted via Postal Card
Overall Experience

Come to a funeral reception for a very good friend. His wife is still a resident. Very welcoming, clean and staff were super caring for the wife of the deceased. Very impressed.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for sharing such thoughtful feedback. It's lovely to hear how welcoming the environment felt and how much care and attention was shown at such an important moment. Messages like this mean a great deal to the whole team.

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Review from D O (Friend of Resident) published on 23 April 2026 Submitted via Postal Card
Overall Experience

My friend and her husband were both residents in Willowdene Care Home. Sadly my friends husband died recently, and the staff at the care home could not have been more caring. They helped my friend to prepare for the funeral and offered a room, and their catering for his wake. Everything was done to ensure this sad event went as well and smoothly as possible. Thank you.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for sharing such thoughtful feedback. It's clear how much the team's care and support meant during a very difficult time, and knowing they were able to help things feel a little easier will mean a great deal to everyone involved. Messages like this are deeply appreciated.

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Review from Gwyneth H (Respite Resident) published on 9 March 2026 Submitted via Postal Card
Overall Experience

I have stayed at Willowdene Care Home for approx 6 weeks. In that time I have been very well cared for. The carers have been very kind and helpful during my stay, in fact everyone that I have come into contact with have been wonderful. The food has been good and teasy - no complaints from me.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for your kind words. We're delighted you felt well cared for during your stay and that you enjoyed the food and support from our team.

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Review from Julie W (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card
Overall Experience

Very helpful staff. Good guality food.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you so much for taking the time to leave a review. We will pass this on to the team.

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Review from Helen G (Granddaughter of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

Absolutely fantastic! Can not fault the place or staff, they are so friendly, caring and go over and beyond. The activities are stimulating and brilliant, enjoyed by everyone. It is a comfort to know my grandma is cared for so well by such wonderful staff. She is extremely happy here and loves it. Thank you to all and very merry Christmas.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you so much for your wonderful feedback. We're delighted to hear how happy your grandma is and that our team and activities make such a positive difference. Your kind words mean a lot to everyone here.

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Review from Sally R (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience

My sister and I transferred my mum from a care home in Durham to Willowdene in 2023. We have been so happy with the care that mum has received since then. We feel secure that she is having the best care possible for her. We appreciate the communication from the home whenever there has been any incidents, or if she hasn't been feeling well. She is always clean and nicely presented when we visit. No one wants to put loved ones into care but we know that she better off there.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you so much for your lovely feedback. We're really pleased to hear your mum has settled well at Willowdene and that you feel confident in the care she receives. Your trust means a lot to the whole team.

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Review from Stan T (Son of Resident) published on 22 January 2026 Submitted via Postal Card
Overall Experience

My mam has been in now for a few years, and all I can say is this place is wonderful its so reassuring that she's looked after perfectly.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for taking the time to write this review. We really appreciate your kind words and will make sure your feedback is passed on to the team.

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Review from R A (Niece of Resident) published on 12 January 2026 Submitted via Postal Card
Overall Experience

Staff and management always ensure that all residents and family are welcomed and important. Christmas coffee morning was enjoyable with fab cakes. Other events are always a pleasure to attend too.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for leaving such a kind review, it is a pleasure to hear that you enjoy our events, we look forward to more in 2026.

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Review from G S (Daughter of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

One big happy family, my mam is so happy here x

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for leaving such a kind review, it is great to hear that your loved one is settled and happy.

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Review from A N (Friend of Resident) published on 6 January 2026 Submitted via Postal Card
Overall Experience

I have come for the xmas fayre, everyone was very welcoming and friendly, its a lovely place.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for leaving such a lovely review, we are grateful for the support from friends and family who attended our Christmas Fayre, and we are happy to hear you had a great time!

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Review from K B (Daughter of Resident) published on 11 December 2025 Submitted via Postal Card
Overall Experience

My mother has been in respite 3 times in Willowdene and has now decided to live here permanently. she has gone from a little frail old lady to a much happier person and now feels very safe and cared for in here.

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Review from T L (Son of Resident) published on 15 October 2025 Submitted via Postal Card
Overall Experience

My mother was on the dementia unit at the home for 8 weeks. There was never any staff shortages and always plenty of staff to help feed anyone that needed support. I have moved my mother to Willowdene from another home and it was the best thing I have every done. This home is excellent in my opinion.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for your lovely review, we will share this with our team as all will appreciate your kind comments.

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Review from P L (Daughter-in-law of Resident) published on 14 October 2025 Submitted via Postal Card
Overall Experience

My mother-in-law moved to the care home in July 2025. She has received exemplary care from all the staff. Both she and her family have been well looked after. The kindness and empathy shown by the staff will stay with us forever. My mother-in-law died recently; her end-of-life care was second to none. We couldn't wish for a better death, dying peacefully. As a family we will treasure the memories made prior to her death. Words cannot thank you enough for all the care, love, dignity shown to her end and her family. Thank you.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for your kind words, it was a pleasure caring for your mother-in-law and her family at Willowdene. We will pass your lovely comments on to our team as they are much appreciated.

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Review from Malcolm A (Son of Resident) published on 14 July 2025 Submitted via Postal Card
Overall Experience

My mother was in the home for only 2 weeks for palliative care before she passed away. All the staff we met and dealt with were so supportive and caring, not only to my mother but also to my wife and son and I. One member of staff in particular was very supportive, for which we were very grateful. Super care home, and where my mother wanted to be.

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Review from F A (Mother-in-law of Resident) published on 10 July 2025 Submitted via Postal Card
Overall Experience

My mother-in-law had requested staying in Willowdene as she had heard good reviews. She was not disappointed. She was well looked after until her death. My husband and I found all the staff welcoming and informative. Willowdene offers very comfortable surroundings for residents and visitors alike. Thank you for the care you gave her in her last days.

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you so much for leaving a kind review. It was a pleasure to look after your mother-in-law, and we are glad to hear you were pleased with our level of care. I will pass your lovely words on to the rest of our team as it is much appreciated.

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Review from Lottie H (Ex Family Member) published on 10 July 2025 Submitted via Website
Overall Experience

Very caring staff. If any issues are raised, then they are dealt with immediately. They are really good with residents who are very disabled. You just have to ask, and it's done as and when they can. No problem getting parked. Thank you Willowdene

Reply from Ruth Wilkinson Robson, Home Manager at Willowdene Care Home

Thank you for your kind words. As always, we are here to answer any questions and will resolve any confusion immediately, my door is always open if you need anything.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Willowdene Care Home.

Upcoming Events

There are no upcoming events for Willowdene Care Home.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Willowdene Care Home.

Meet the Team (1)

Ruth Wilkinson Robson
Ruth Wilkinson RobsonJob Title Home Manager

Hi, my name is Ruth and I am the Care Home Manager at Willowdene Care Home. I am pleased to manage this beautiful home. I qualified as a nurse in 1995 (RNLD) and worked for 17 years in the Mental Health and Learning Disabilities sector. I have 20 years of experience in management, 12 of those in Older Peoples Services. I take an open and transparent approach towards the care home,

Frequently Asked Questions about Willowdene Care Home

What types of Care is Willowdene Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Willowdene Care Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Willowdene Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Willowdene Care Home to the centre of Stockton-on-Tees?

9.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willowdene Care Home to verify any information. View our terms and conditions. Willowdene Care Home has an Enhanced Service -more info.