
My husband is treated with kindness, understanding and best of care.J M(Wife of Resident/Service User)



My husband is treated with kindness, understanding and best of care.J M(Wife of Resident/Service User)



An attractive and welcoming home, Acomb Court Care Home, situated in the centre of the historic town in Hexham, offers a choice of sitting rooms, dining areas and quiet spaces. Residents may also enjoy spending time in the beauty salon, while the large, landscaped garden is the ideal place to catch up with friends and family.
At Acomb Court, every member of the team goes above and beyond to offer the...
Care Provided by Acomb Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Acomb Court Care Home for full pricing details and T&Cs.
Contact Acomb Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Kinga Kowaliczek(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (9)
Parking
- Parking is available in the onsite car park at Acomb Court.
Acomb Court Care Home Reviews (107)
Acomb Court Care Home has a Review Score of 9.7 (9.650) out of 10, based on 26 reviews in the last 2 years.
Over all time Acomb Court Care Home has 107 reviews.
My Grandma moved in for Respite and she is still here, lovely home, staff caring and very helpful. Staff are always welcoming and offer me a drink and cake which I find lovely. its one big family
As a family, we have been reassured by the way the staff provide care and support for my mother-in-law. Staff are always visible and responsible to needs and make visitors welcome. Staff make the effort to offer all activities and encourage my mother-in-law to take part in everyday life at Acomb Court, which helped her settle in far better than we thought she would have.
Moved here at the end of November 2025. We were very happy with the pre-assessment and welcome. She has settled into life on the top floor. There are always adjustments to make, and there were some areas of life that regressed. But overall, a calm and successful way of living has been achieved. We have been impressed and grateful for the dedication and flexibility, and most of all, their kindness in caring. We are still at the stage of wishing there was more day to day continuity.
I have been impressed with the way everyone has worked hard to help my mother integrate into the community, and have ensured she has been involved in most activities. This includes a number of external trips which have helped to keep her interest in life.
I struggle to find anything of significance to suggest as improvements as Acomb Court is proving an excellent place for my mother to live.
Also, all food so far received to me have been most tasty, sufficiently high in quantity and quality of service than was anticipated. I am impressed.
Every staff member has treated my sister with kindness and dignity at all times. The care shown and attention to detail has demonstrated a very well run organisation with the emphasis on caring for the individual. The food provided is of a very high standard and communal areas are very pleasant. The rooms are always clean and tidy, as is my sister, who is thoroughly enjoying being cared for at Acomb Court. I would not hesitate to recommend. Thank you.
Mam is always clean, tidy and sings the praises of how well looked after she is.
I have no worries at all about the care she receives here.
Acomb Court has been an excellent place of care for our Mam. The staff are caring, considerate and hard working. and mam is very happy to be here. We feel that she is cared for to a high standard, and the staff genuinely care for the residents. Thank you.
Lovely home, staff have been so helpful. Alison and all the management have been wonderful with myself.
The standard of care is very good, the staff are kind and committed to their duty of care - always patient with the residents. We are grateful to them.
Mum arrived very thin and run-down. She is now looking and feeling a lot stronger and more able to engage with us all. She had a wonderful birthday party arranged by Acomb Court, where all her family and friends were able to see what a great improvement her stay here has made to her recovery from her hip and arm fracture. I am so grateful for the kindness and patience you have all shown to her and to me.
I come and visit my grandad here. I find the building and rooms well maintained, light and welcoming. All staff and management are friendly and welcoming and always speak. My grandad is well looked after and is always happy and content here, which is good to see. There are often day trips and activities which he doesn't always participate in, but it's nice to see things like that available. Housekeeping appears to be of a great standard.
Lack of actives other than Daniel O'Donnell on the tv or hopefully being picked to go to the ground floor. Hard enough making decisions for you loved ones. Need vast improvement.
Thank you for raising your concerns with us regarding Acomb Court. We are sorry to hear that you did not have a positive experience. Your Mother resided within a memory care community where at times other residents can walk into other residents bedrooms, colleagues do support residents at this...
I am overwhelmed on the care and attention my family member (mom) receives. Nothing is too much trouble. We moved mom here from Barnsley, South Yorkshire a we couldn't find any care home to match Acomb. The staff treat residents like family and it gives me reassurance of how cared for mom is. The food, cleanliness, attitude and personality of Acomb would be hard to beat. My sister who lives in Hexham found Acomb and I am so glad she did.
Acomb Court is a welcoming, bright, clean and professional care home. Staff are cheerful and respect my privacy and there is a comfortable and reliable routine. There is also lots of variety and plenty of activities to choose from if I want to get involved.
Your staff, from reception to cleaners & orderly staff have gone the extra mile to make my sister feel at home and cared for. The senior staff have been quick to respond to any concerns and questions we have raised as a family and combine high professional standards with great people skills. Thank you to all.
Mum is settling so well with lots of attention, support and everyone is so friendly. Mum is enjoying morning teas and afternoon teas, especially the offer of a sherry. Lovely room and lots of activities. Lots of stimulation so pleased with everything.
I had a short visit to see my mum and took my daughter. We needed to sort a couple of matters and discussed them with one of the ladies and she was very helpful. I'm pleased Mum is here as the level of care and support is very good and the staff are very helpful.
Love the staff. Two staff members in particular are always sparkling. Another is brilliant. And another staff member is also a lovely person. They have great day trips and the place is so jolly and fun to be in. Always welcomes through the front door. Yes it's a good place to be and the residents are all friendly folk.
My mum was always cared for with great sensitivity and love. The home always had a warm and welcoming atmosphere.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Acomb Court Care Home.
Accreditations
There are no accreditations posted yet for Acomb Court Care Home.
Meet the Team (1)

What does ‘kindness’ mean to you?
“Kind care, for me, is person-centred care. It is all about the individual and their needs.”
Kinga has gained a wealth of experience in providing care and nursing support to elderly people during her 9 years in care work. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Having started as Home Manager at Greenways Court in October 2020, Kinga was the perfect candidate as she closely shares HC-One’s vision aiming to provide the kindest care for every Resident and has been a deputy Manager at HC-One for 3 years.
Kinga also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Acomb Court.
When asked what she enjoys most about her role, Kinga remarked:
“Spending time with Residents and listening to their life stories. Talking about photographs and memories Residents have in their rooms.”
“I enjoy supporting and developing my staff in any areas they wish to expand their knowledge, seeing the positive outcome of it makes me happy.”
Outside of work, Kinga enjoys many activities and hobbies, especially spending time with her family and travelling.
If you would like to find out more information about Acomb Court, Kinga would be pleased to welcome you for an informal discussion over the phone.
Frequently Asked Questions about Acomb Court Care Home
What types of Care is Acomb Court Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Acomb Court Care Home have?
There are 76 Single Rooms.
What are the Facilities & Services at Acomb Court Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Acomb Court Care Home to the centre of Hexham?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acomb Court Care Home to verify any information. View our terms and conditions. Acomb Court Care Home has an Enhanced Service -more info.