
My husband is treated with kindness, understanding and best of care.J M(Wife of Resident/Service User)



My husband is treated with kindness, understanding and best of care.J M(Wife of Resident/Service User)



An attractive and welcoming home, Acomb Court Care Home, situated in the centre of the historic town in Hexham, offers a choice of sitting rooms, dining areas and quiet spaces. Residents may also enjoy spending time in the beauty salon, while the large, landscaped garden is the ideal place to catch up with friends and family.
At Acomb Court, every member of the team goes above and beyond to offer the...
Care Provided by Acomb Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Acomb Court Care Home for full pricing details and T&Cs.
Contact Acomb Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Kinga Kowaliczek(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (9)
Parking
- Parking is available in the onsite car park at Acomb Court.
Acomb Court Care Home Reviews (107)
Acomb Court Care Home has a Review Score of 9.7 (9.650) out of 10, based on 26 reviews in the last 2 years.
Over all time Acomb Court Care Home has 107 reviews.
All levels of staff are courteous, knowledgeable and communications are high. The care of my parents is always prompt and responsive to needs. The food is variable and nutritious. My parent's preference for vegetables would prefer to be undercooked. Facilities are cleaned daily or as required - some are communal bathrooms and some are en-suite showers/washrooms. The management is very responsive and kindness is always shown.
Communication is high. The staff are very helpful, caring and chatty! Responsive to emergencies and falls as expected. Vegetables are a bit overcooked. Facilities are good. When possible ensuite shower would be great for consideration if one becomes available.
I have had excellent care here, been well looked after and felt safe. Nearly all of the staff have been very helpful in getting me settled in. It is mainly a happy place and everyone is helpful and polite. You need to learn to ask for what you would like or want.
Good little things happen as in all places but when drawn to attention care is put in order.
The staff are very polite and friendly.
As soon as you walk through the door, it is a happy place because of all the staff that contribute all their energy into making you feel at home. I have found nothing but kindness, and caring from everyone towards my husband and I, which is reassuring, and makes me happy that my husband is getting the care he needs when I'm not there.
I feel that my sister is well looked after. Every time I visit, there are always different events on. When I visited at Christmas the decorations were amazing, like today on D-Day everyone was invited to the event.
My husband is a new resident at Acomb Court. After spending four weeks of respite, we decided he would be safer with professionals looking after him - he has settled very well and thinks he is in a hotel. The staff are very welcoming, kind ad helpful. He enjoys joining in with others and also likes some quiet time in his room. I have no problem leaving him as I know he will be really well looked after.
The cleanliness of the home is of a very high standard, my aunty is very happy in Acomb Court and on my visits she always is happy and smiling and the staff have also said she is always happy and is a pleasure to care for.
The nurses are very kind and helpful.
I am very lucky and grateful to be here.
The staff are all lovely.
Absolutely beautiful home-from-home feel. The team are amazing, friendly, extremely helpful and professional. Brand new room was greatly appreciated. Whole place is immaculate. Thank you so much from all the family.
So very pleasantly surprised at how good, friendly and well cared for the residents are. It's a pleasure to visit and certainly puts our minds at rest regarding my brother-in-law's stay.
Staff are very supportive and rooms are very clean and well kept.
Cannot fault anyone or place in this building. They are also helpful and good to me and I mean every week, thank you.
I have been very content here. The food is good and it is warm and secure. The staff are very helpful. The place is quiet and peaceful and there are several other residents with which I am able to talk to.
I have always been well looked after, and I am very happy with my being.
The management team are very approachable but remains professional.
The home always appears clean and tidy.
The initial impact, after three weeks, is that Acomb Court is an excellent, welcoming environment. The staff are very helpful, especially after mixed impressions of the other care homes. However, my wife, the resident is still not totally in her situation, regardless of the homes efforts. I suppose this reflects her mould attitude. Hence, my reduction of excellent to good in many ratings below.
Positive caring experience for the first time in a care home. Especially useful to get email updates on how things are going when family are distanced away.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Acomb Court Care Home.
Accreditations
There are no accreditations posted yet for Acomb Court Care Home.
Meet the Team (1)

What does ‘kindness’ mean to you?
“Kind care, for me, is person-centred care. It is all about the individual and their needs.”
Kinga has gained a wealth of experience in providing care and nursing support to elderly people during her 9 years in care work. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Having started as Home Manager at Greenways Court in October 2020, Kinga was the perfect candidate as she closely shares HC-One’s vision aiming to provide the kindest care for every Resident and has been a deputy Manager at HC-One for 3 years.
Kinga also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Acomb Court.
When asked what she enjoys most about her role, Kinga remarked:
“Spending time with Residents and listening to their life stories. Talking about photographs and memories Residents have in their rooms.”
“I enjoy supporting and developing my staff in any areas they wish to expand their knowledge, seeing the positive outcome of it makes me happy.”
Outside of work, Kinga enjoys many activities and hobbies, especially spending time with her family and travelling.
If you would like to find out more information about Acomb Court, Kinga would be pleased to welcome you for an informal discussion over the phone.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acomb Court Care Home to verify any information. View our terms and conditions. Acomb Court Care Home has an Enhanced Service -more info.