
My husband is treated with kindness, understanding and best of care.J M(Wife of Resident/Service User)



My husband is treated with kindness, understanding and best of care.J M(Wife of Resident/Service User)



An attractive and welcoming home, Acomb Court Care Home, situated in the centre of the historic town in Hexham, offers a choice of sitting rooms, dining areas and quiet spaces. Residents may also enjoy spending time in the beauty salon, while the large, landscaped garden is the ideal place to catch up with friends and family.
At Acomb Court, every member of the team goes above and beyond to offer the...
Care Provided by Acomb Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 76 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Acomb Court Care Home for full pricing details and T&Cs.
Contact Acomb Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Kinga Kowaliczek(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2015
Room Information
- Single Rooms (76)
- Single Rooms with ensuite Wet Room (9)
Parking
- Parking is available in the onsite car park at Acomb Court.
Acomb Court Care Home Reviews (107)
Acomb Court Care Home has a Review Score of 9.7 (9.650) out of 10, based on 26 reviews in the last 2 years.
Over all time Acomb Court Care Home has 107 reviews.
At present my Mam is a resident and recently celebrated her 90th Birthday for which the Management and staff made the occasion very special for her. Not only that but in general, the care provided is excellent and more importantly if I or other members of the family need to discuss her care the management staff are a pleasure to deal with. Would recommend this facility to anyone looking for care for a loved one.
The compassion from the staff continued right until Mum's very last day when we were given special permission to enter the home and spend time at her bedside.
Well done Acomb Court. Thank you.
The care my uncle and aunt received in Acomb Court has been excellent. The ethos of the home is to involve family and I was always made welcome and involved in my relatives' care. The home environment was always clean and calm, and the auxiliary services such as catering and laundry were exemplary. I have been extremely impressed with all staff across residential and nursing floors, so many acts of kindness.
I cannot put into words how well my dad has been cared for. The staff and management are outstanding. I am so grateful to you all.
I was terribly sad when we could no longer care for my mother and needed to put her into a home. I dreaded it but all of the staff at Acomb Court were so kind and supportive. She was there for 15 months and in that time I was so impressed with all of the staff. They were wonderful with the residents and their relations. They get 10/10 from me!
Consistent, compassionate care from all staff who are knowledgeable of my mother's needs.
My husband is well cared for in Acomb Court. The staff are friendly and work hard to make the residents as happy as possible. The only negative is the shortage of staff but this is a nationwide problem throughout the care industry. The home is always clean and smells fresh and residents are always clean and well dressed. They don't look neglected as is the case in some other homes I have visited.
We have been treated very well indeed and are happy with all care provided.
I have never visited a care home before and couldn't believe how happy everyone seemed and staff so helpful.
My friend who is there at the moment said she was very happy and the food was excellent.
Unlike hospital, staff wanted to help my friend get on her feet and are able to encourage my friend. I can only say I was impressed with Acomb and may it continue.
Very impressed with the kind welcome from the manager and staff. Finding some carers whom we know when they worked elsewhere beforehand made us feel at home very quickly. The building and grounds are well designed and kept in good order. The staff of all lands and land, helpful and friendly. The food is varied and very good. The nursing care needed is expertly done. The staff work hard. Sometimes attention to needs seems slow because of timing or crises and needs of others. My wife is in bed most of the time and has liquid food and medicine via a peg tube.
There is a nice atmosphere in Acomb Court and I always get a friendly welcome from staff when I visit. The staff on my mother's floor are very caring and things seem a lot more settled which could be due to the new manager.
Highly recommend all staff and management. Always willing and very helpful in every way. My husband is treated with kindness, understanding and best of care.
Some excellent carers who came and work hard, along with some who don't show it. Overworked and lack of staff leads to some people being unhappy. Carers and patients/residents. Apparent lack of training in certain key areas e.g. illnesses, e.g. Parkinsons is not helpful and turnover of staff is a concern.
Within HC-One we constantly ensure our staffing levels are appropriate to meet the care needs of our Residents within our homes, also ensuring continuity of care is provided. Our staff...
My father has been a resident for almost five months and has come to accept the change. The staff are friendly and caring and respond to queries and requests promptly. We can now relax knowing he is safe and so well cared for.
They are very hardworking and welcome visits from the family of residents. Activities programme is admirable being the responsibility of one staff member who has other duties. My unreserved rate of confidence is due to the fact I have been a resident since October 2018 and the care I received gave me a second chance at life.
In the short time, my mother has been at Acomb Court, she has been very well looked after. The staff are lovely with her and nothing seems any bother to them. They make me welcome too. I can't praise them enough.
The meals on menu are varied and catered for special diet requirements. All in all - five stars.
Very good atmosphere when entering Acomb Court. Staff very pleasant with residents. Food very good.
My mother has been a resident at Acomb Court for over 5 years and in that time, I have never had any concerns regarding her care. She appeared to be happy and content from the beginning of her stay in the home. The staff are very helpful and regularly keep me up to date with my mother's condition. They are also friendly, patient and cheerful when I visit with my father and we both agree that they are a credit to the company. The home has always been clean and tidy with usually welcoming fresh flowers which my mother always had in her own home.
The staff are friendly and treat my mother as if she were their own.
Meals are good and varied. Always cake, scone or biscuits with a cup of tea.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Acomb Court Care Home.
Accreditations
There are no accreditations posted yet for Acomb Court Care Home.
Meet the Team (1)

What does ‘kindness’ mean to you?
“Kind care, for me, is person-centred care. It is all about the individual and their needs.”
Kinga has gained a wealth of experience in providing care and nursing support to elderly people during her 9 years in care work. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Having started as Home Manager at Greenways Court in October 2020, Kinga was the perfect candidate as she closely shares HC-One’s vision aiming to provide the kindest care for every Resident and has been a deputy Manager at HC-One for 3 years.
Kinga also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Acomb Court.
When asked what she enjoys most about her role, Kinga remarked:
“Spending time with Residents and listening to their life stories. Talking about photographs and memories Residents have in their rooms.”
“I enjoy supporting and developing my staff in any areas they wish to expand their knowledge, seeing the positive outcome of it makes me happy.”
Outside of work, Kinga enjoys many activities and hobbies, especially spending time with her family and travelling.
If you would like to find out more information about Acomb Court, Kinga would be pleased to welcome you for an informal discussion over the phone.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acomb Court Care Home to verify any information. View our terms and conditions. Acomb Court Care Home has an Enhanced Service -more info.