Ashington Grange Care Home

Moorhouse Lane, Ashington NE63 9LJ
Review Us
9.6 89 Reviews
  • Ashington Grange Care Home, Ashington
Boasting a homely and welcoming environment, Ashington Grange Care Home, located in the peaceful town of Ashington, provides personalised residential, nursing and dementia care to older people.

Inside, residents benefit from the choice of four sitting rooms and four dining areas to enjoy at their leisure whilst the landscaped garden and pretty patio is the perfect spot for relaxing with friends and family.

Each member of the team at Ashington Grange is committed to offering the highest quality of care for residents, whilst also prioritising quality of life. Leading with respect and dignity, they work hard to make the home a happy place to live for every person, with each day filled with things to look forward to.

From the range of activities on offer to the delicious food prepared by the catering team, residents at Ashington Grange are supported to live their best lives, whatever that means to them.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1010
  • Self-Funded Residential Dementia Care: from £1070
  • Self-Funded Nursing Care: from £1295
  • Self-Funded Nursing Dementia Care: from £1349
  • RESPITE Self-Funded Residential Care: from £1111
  • RESPITE Self-Funded Residential Dementia Care: from £1177
  • RESPITE Self-Funded Nursing Care: from £1425
  • RESPITE Self-Funded Nursing Dementia Care: from £1484

These prices are only a guideline, please contact Ashington Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Andrea Pringle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)

Ashington Grange Care Home Reviews (89)

Total of 89, showing 1-20
9.6

Ashington Grange Care Home has a Review Score of 9.6 (9.631) out of 10, based on 30 reviews in the last 2 years. Over all time Ashington Grange Care Home has 89 reviews.

Overall Experience

  • 63
  • 24
  • 2
  • 0
  • 0

Date Published

89
3
20
30
59
Overall Experience  Overall Experience 5.0 out of 5

Mum came to Ashlington Grange Care Home in March following a continued health care review release from a stroke unit. Mum had amazing care throughout her time here. Everyone was friendly & professional. Her care has been second to none & we would willingly recommend the nursing home to others. We felt
very supported by the manager & all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I/we visit my cousin who has been a resident in Ashington Grange for quite a number of years. I visit about every four to fie weeks. I have always found the staff here to be very, very pleasant and helpful and there always seems to be a happy atmosphere. All around with both residents and also the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The activities co-ordinator is outstanding. It is fantastic that residents are offered a variety of activities 5 days per week by an individual who seems to have special talents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

There is a lovely warm welcoming atmosphere with an excellent staff/resident ratio. Cleanliness is clearly a high priority and there is no unpleasant odour. Some of the rooms are rather bare and could be personalised more. There is an imaginative range of activities and enthusiasm for considerably more.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ashington Grange Care Home

Thank you for taking the time to submit a review. We appreciate you highlighting the areas where you feel we have done well and we will continue to build on these successes. We understand that some rooms may appear more bare than others, but residents are welcome to decorate and personalise their rooms however they wish. We will revisit this with the residents to reinforce the message and offer support in personalising their rooms where needed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 3.0 out of 5

Most reassuring care plus a safe environment. I would like more physiotherapy when convenient. Get good attention and treatment. Entertainment is good. Friendly and good personal attention.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Friendly place and a safe place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I'm happy here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

On arrival, we were met and made very welcome. The staff from management, admin and carers were all friendly and approachable. Only been here for a few days so overall impression has been good to excellent. Definitley have been made welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My father is happy and settled in Ashington Grange Care Home and receives good care and support.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The staff are very professional whilst creating a comfortable environment for residents. All visitors are very welcome and also receive the same level of attention.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Everything is the way I like it. No complaints.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant and helpful staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and friendly staff. Residents are happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care for my mother is excellent. They keep me in touch with her needs and always welcome my visits. The catering is also excellent and the home is in a very good and clean condition.
The staff are always pleasant, caring and patient.
They organise many events and outings when possible and give
a caring environment for their residents. My mother has dementia and I am glad I was able to get her into Ashington Grange and would highly recommend it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My friend is very well looked after and the staff are always very polite and welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Delighted to hear from my friend who I took out today about how much she had enjoyed the group quiz that was organised discussing where everyday expressions came from. An intelligent lady, my friend really needs mental stimulation and conversation which stimulates her to feel alive. She doesn't participate
in group activities but get her brain working and she is thrilled. More please!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My experience of Ashington Grange was a very friendly place. The staff are very helpful and a lovely atmosphere. Loved to see the residents enjoying their selves playing bingo. All seemed to be having great fun and laughter.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt on the 4th September 2024 and was totally amazed at the change in her. She has gone from being very downcast and quiet to becoming very chatty and happy. Apart from talking about the delicious food (she used to just pick at meals). She continually spoke about all the lovely kind staff
that help her. She also told me about all the entertainment she does to (she is 99 years old, deaf and blind). So I would personally like to thank everyone for making an old lady very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am impressed by the ambience and relaxed atmosphere. I am of an age that could well have been a resident. This could be a daunting prospect but I feel that this is a place I could choose if my independence was lost.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Everyone at the Grange makes you feel welcome and treats my mother very well. I have no reason to worry about the care given.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Ashington Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.631 for Ashington Grange Care Home is calculated as follows: ( (235 Excellents x 5) + (104 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 352 Ratings = 4.631

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashington Grange Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Awards / Recognitions (8)

Loading...

Meet the Team (1)

Andrea

Andrea Pringle

Job Title: Home Manager

Introducing Andrea Pringle
Home Manager at Ashington Grange, Northumberland


What does ‘kindness’ mean to you?


“To respect the individual and how they wish to be treated. To ensure we promote independence to encourage Residents to have autonomy over their own care as much as possible. To promote dignity and wellbeing. To make our Residents achieve everything they can.”


As a dedicated healthcare professional, Andrea has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Andrea closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Andrea remarked:


“I am able to implement things that will benefit the Residents. To include Residents in making changes as it is important for them to feel included and part of the home.”


Outside of work, Andrea enjoys going on holidays and is often described as the ‘Crazy Dog Lady!’


If you would like to find out more about Ashington Grange, Andrea would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Frequently Asked Questions about Ashington Grange Care Home

What types of Care is Ashington Grange Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashington Grange Care Home have?

There are 59 Single Rooms.

What are the Facilities & Services at Ashington Grange Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashington Grange Care Home to the centre of Ashington?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashington Grange Care Home to verify any information. View our terms and conditions. Ashington Grange Care Home has an Enhanced Service - more info.