Ashington Grange Care Home, Ashington, Northumberland
Ashington Grange Care Home, Ashington, Northumberland
Ashington Grange Care Home, Ashington, Northumberland

Situated in a peaceful residential area of Ashington, Northumberland, Ashington Grange Care Home is a purpose built accommodation offering residential, dementia and nursing care.

At Ashington Grange, residents have a choice of lounge areas which feature comfortable and specially designed furnishings. With other facilities including a nail bar, hair salon, tea room and pub for Residents to enjoy.

The home has a range of tastefully decorated and well-equipped bedrooms which are bright, safe and comfortable; some rooms also have views across the garden.

Ashington Grange has experienced chefs that pride themselves on providing a variety of nutritious and fresh meals that cater to all dietary and cultural needs. Snacks and beverages are always available.

Residents can participate in a busy schedule of fun and engaging activities which are aimed to suit varied interests. Visitors are always welcome to participate in events.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Local Authority / Social Services: Northumberland County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 59 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 59

Rooms with ensuite WC: 21

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ashington Grange Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 21 Feb 2018

Please contact us for information regarding our bed availability

Reviews

9.4 Ashington Grange Care Home has a Review Score of 9.4 (9.401)

The Review Score of 9.4 (maximum of 10) for Ashington Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Ashington Grange Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.638 for Ashington Grange Care Home is calculated as follows: ( (204 Excellents x 5) + (80 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 298 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.763 Points relating to the number of positive Reviews for Ashington Grange Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.8 positive Reviews (59 registered maximum number of service users ÷ 5). 9 Reviews ÷ 11.8 Target = 0.763

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    8
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashington Grange Care Home?

  • Extremely LIKELY
    21
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashington Grange Care Home

  • Daughter of Resident/Service User
    10
  • Son of Resident/Service User
    5
  • Wife of Resident/Service User
    4
  • Husband of Resident/Service User
    3
  • Cousin of Resident/Service User
    1
  • more

I am very happy since I moved into the home. The care is very good.

I love the food.

All staff are great people.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have had both good and bad experiences with care homes and hospitals with my husband. My opinion is nurses and medical staff in assessment wards should take the time to review care homes. Ashington Grange has sorted my husband out in a routine and is well cared for within weeks which no one in the past five years had done, so until now, I have more contentment now as my husband is being cared for.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Overall, very pleased, staff are lovely, clean environments and the food is good.
The only thing I can highlight as being negative is the quantity of staff; sometimes I feel they are short staffed, but overall good teamwork and effective management.

How likely would you be to recommend Ashington Grange Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Claire Hurworth, Careline Manager at Ashington Grange Care Home responded to this review on 25 Jul 2017:

Thank you for your review and the great comments regarding the home. Staffing levels are determined by the dependency levels of our residents which are analysed on a regular basis to ensure we can deliver kind care. I can confirm that the staffing levels at the home are in place as according to the levels recommended by the dependency analysis.

My cousin has been in the "Grange" for over four years. The level of care in all that time has been truly excellent. Not only personal care, but lots of activities, days out, in house performers and lots more. We have high regard for all the staff and management and can't thank them enough.
I would like to think that all care homes are as good as "The Grange". When we visit, we are treated with the same respect from the friendly staff.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am more than happy with the care that my father is receiving. On visiting he always looks clean and tidy - he appears settled - hard to determine due to his dementia. I find the staff very approachable and answer any queries I have.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Resident much more settled in the home since he has been taken out of the bedroom and now sits in the lobby or the lounge.

How likely would you be to recommend Ashington Grange Care Home? Likely

Average Rating: 

 3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Both my parents are in Ashington Grange Care Home and receive excellent care in every aspect of their day.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff were very good with my mum, I just couldn't fault them.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

For only 4 short weeks my father was in Ashington Grange he was cared for by staff who care about what they do. Excellent people make the success of an excellent care home, what they do they do with care and compassion. A credit to all the colleagues who work there. We'll done and thank you.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My parent has only been at the 'Grange' a short while but having dealt with two other care homes (in other circumstances) which were good. I have found Ashington Grange to be excellent in the care of residents and their families. The staff and management have a unique ability to be extremely professional in their work. A very well run residential home.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband died in November 2016. As far as I am aware, he was treated well. The staff did their best to support us under the circumstances. As you will appreciate, I am very emotional at this time, especially having to adjust to the fact we hated living apart due to lack of mobility of my husband. It is the hardest thing for both patient and spouse and the biggest regret is that he had to spend the last weeks in any home even though practically, it was the only way to cope with his physical decline.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Good

Safety / Security: Good

Rooms: Good

Although my Mam was only in this home for four days before her passing, the care she received was excellent. The ambience of the home was really very nice; the staff and home manager were courteous and friendly and you could see they had a good repertoire with the other clients. We as visitors were made very welcome at all times.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I visit most days and I find a very good attitude to residents from all the staff. Very attentive to a caring role and they allow contact by phone when requested. I am happy to express my thanks for the care they take of my wife.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My father has been very settled since being in care at the Grange. He always appears clean and dressed in appropriate clothing when I visit. Would like to see him taken out when they have their various trips out and about and have asked for this to happen. Staff are very approachable and answer any queries that I have. Staff make you feel welcome, offering you lunch and tea. I am more than happy with the care my father is receiving.

How likely would you be to recommend Ashington Grange Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ashington Grange - care of all aspects of nursing and dementia is professional and understanding of the individual, in particular, the men's unit, personal involvement if needed and attention given is in a calm way. Activities are so important here, inside and outings. Food is also catered for the different stages of dementia by the catering staff.
We have access to communication to discuss our relative in care.
My personal life had been given a quality free of worry. I look forward to my visits there, it is my husbands home and mine when I am there.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been resident at this home for 8 years and has received consistently good care. She now has advanced dementia and is physically frail and staff care for her with skill and sensitivity. We are always terrified of any health issues and staff are very helpful when we have any queries. The home has recently been refurbished to a high standard which is appreciated by residents, families and staff.

How likely would you be to recommend Ashington Grange Care Home? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Myself and my family agree we have found the best care home for my husband. He settled here very quickly. He has been here for 8 weeks now and we have no complaints about anything. I feel he is very safe here.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been a resident at Ashington Grange for just over 2 years and in this time has been very well looked after. Having suffered from a broken hip and being in a wheelchair. Thanks to the staff in Ashington Grange his rehabilitation has been excellent. He also likes the food and the staff he tells me always find time to make him feel at home.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My family and I are over the moon with the care and help that my wife has been given since coming to Ashington Grange. Nothing is ever too much trouble and the carers are very understanding and patient with the residents. I come to visit my wife every day and feel very comforted by the care and kindness show to me as well as my wife, and I know if I am worried about anything I can talk to someone and any problem can be solved. The carers and nurses are always busy and work very hard but I am always greeted with a smile and a friendly word, and I am very grateful for everything that they do.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very pleased with all aspects of care that my mother receives. All staff are very helpful and caring. Nothing is too much for them. They are very good at reporting to me any incident my mother has had i.e falls, trips etc, overall I think my mother gets excellent care.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are friendly, helpful and caring. Their care for my mother is excellent, she is very well looked after. There is good communication between myself and the home which is essential as my mother is no longer able to communicate.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father has been in the home for nearly two years. He has greatly improved from when he first arrived and this is due to the good care he is receiving. The staff are lovely and he rarely complains about anything.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

The home is very satisfactory; My wife has been a resident for approximately 5-6 months. The staff are very good and approachable. My wife has settled in well and has adjusted to her new environment well. The quality of the home itself is of a good standard. But we have been made aware the refurbishment is planned. All in all very pleased.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum has been resident in Ashington Grange for 10 years. The staff are dedicated to the care of their residents from the domestic and kitchen staff to the carers and nurses; they are gentle, they are kindness personified, they are family. We have witnessed such generosity of spirit and understanding over this last week where our needs have been accommodated too as Mum faded. We also witnessed the same care and attention for everyone way above
nursing. All members of staff are wonderful and we cannot praise or thank them enough.
They offer way more than a job demands.

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ashington Grange has been my Mum's home for almost 10 years now, she is now at the end of her days and for the last week my sister and I have been at her bed side. The brilliant staff have looked after Mum and us with dignity and respect

How likely would you be to recommend Ashington Grange Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

April 2014

February 2014

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ashington Grange Care Home