Ashington Grange Care Home

Moorhouse Lane, Ashington NE63 9LJ
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9.6 89 Reviews
  • Ashington Grange Care Home, Ashington
Boasting a homely and welcoming environment, Ashington Grange Care Home, located in the peaceful town of Ashington, provides personalised residential, nursing and dementia care to older people.

Inside, residents benefit from the choice of four sitting rooms and four dining areas to enjoy at their leisure whilst the landscaped garden and pretty patio is the perfect spot for relaxing with friends and family.

Each member of the team at Ashington Grange is committed to offering the highest quality of care for residents, whilst also prioritising quality of life. Leading with respect and dignity, they work hard to make the home a happy place to live for every person, with each day filled with things to look forward to.

From the range of activities on offer to the delicious food prepared by the catering team, residents at Ashington Grange are supported to live their best lives, whatever that means to them.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1010
  • Self-Funded Residential Dementia Care: from £1070
  • Self-Funded Nursing Care: from £1295
  • Self-Funded Nursing Dementia Care: from £1349
  • RESPITE Self-Funded Residential Care: from £1111
  • RESPITE Self-Funded Residential Dementia Care: from £1177
  • RESPITE Self-Funded Nursing Care: from £1425
  • RESPITE Self-Funded Nursing Dementia Care: from £1484

These prices are only a guideline, please contact Ashington Grange Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Andrea Pringle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (59)

Ashington Grange Care Home Reviews (89)

Total of 89, showing 61-80
9.6

Ashington Grange Care Home has a Review Score of 9.6 (9.631) out of 10, based on 30 reviews in the last 2 years. Over all time Ashington Grange Care Home has 89 reviews.

Overall Experience

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Date Published

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Review from A T (Wife of Resident) published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find my husband is well looked after in the main but I do find there are times when he does have to wait for toileting or transferring from one chair to another a bit longer than I would expect.
Most of the staff work very hard but I think they do work very short handed.
Problem times are really
the worst when staff need break times.

Reply from Clare Sheehan, Careline Advisor at Ashington Grange Care Home

Thank you for taking the time to complete a review for Ashington Grange. We would like to share with you that we complete a detailed review of the dependency levels of our Residents each month and our staffing levels are adjusted accordingly. We will endeavour to allocate our staff break times more effectively in order for our teams to be effective in delivering kind care when it is required and will deploy our team to ensure our Residents are supported at busy times during the day and night. We welcome your comments and invite you to discuss any aspect of your husband's care with us at the home.

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Review from Dusty (Son-in-law of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashington Grange and staff were extremely professional, caring and empathetic throughout my father-in-laws stay. They were above reproach. Faultless to a T. These thoughts and findings relate to "all" members of staff.

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Review from Mary B (Respite Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Ashington Granges having just been discharged from hospital as my friend is going away for a few days. I have spent four nights at Ashington Grange Care Home and have found the staff exceptional they are doing a very difficult job but appear to be fully dedicated. Food is very good and very
good portions. I was even helped find a radio by the manager. Allin all no complaints.

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Review from Cliff T (Son of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the standard of care. Staff are attentive and caring with a good sense of humour providing a good atmosphere. Staff are very approachable and sort out any requests immediately and nothing seems to be a problem. Staff make us, the extended family, feel very welcome and encourages
us to be involved with any decisions regarding my dad.

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Review from Jane S (Daughter of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been living at Ashington Grange Care Home for 10 years. She has progressive dementia and has received excellent care over these years. In the residential service, she enjoyed a good range of activities and outings as well as good personal care and support. As her dementia became more severe
she moved to the dementia unit where she has the benefit of consistent staffing. The staff are very patient and understanding and encouraged to participate in activities where possible.

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Review from N A (Son of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent facility and level of care, the staff are pleasant and approachable on all matters. The care awarded to my mam is of a very high standard and with my father visiting every day he too is welcomed with open arms.

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Review from Jennifer D W (Wife of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Golden wedding anniversary surprise party was very enjoyable. Lovely buffet and entertainment and beautiful flowers, staff excellent and lasting memories. Excellent staff and entertainment.

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Review from Betty L (Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy since I moved into the home. The care is very good.


I love the food.


All staff are great people.

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Review from Mary T (Wife of Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had both good and bad experiences with care homes and hospitals with my husband. My opinion is nurses and medical staff in assessment wards should take the time to review care homes. Ashington Grange has sorted my husband out in a routine and is well cared for within weeks which no one in the
past five years had done, so until now, I have more contentment now as my husband is being cared for.

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Review from Bob H (Cousin of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been in the "Grange" for over four years. The level of care in all that time has been truly excellent. Not only personal care, but lots of activities, days out, in house performers and lots more. We have high regard for all the staff and management and can't thank them enough.
I would
like to think that all care homes are as good as "The Grange". When we visit, we are treated with the same respect from the friendly staff.

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Review from J T (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the care that my father is receiving. On visiting he always looks clean and tidy - he appears settled - hard to determine due to his dementia. I find the staff very approachable and answer any queries I have.

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Review from Carol S (Sister of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Resident much more settled in the home since he has been taken out of the bedroom and now sits in the lobby or the lounge.

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Review from A A (Son of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are in Ashington Grange Care Home and receive excellent care in every aspect of their day.

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Review from Joan D (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very good with my mum, I just couldn't fault them.

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Review from J P (Son of Resident) published on 17 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For only 4 short weeks my father was in Ashington Grange he was cared for by staff who care about what they do. Excellent people make the success of an excellent care home, what they do they do with care and compassion. A credit to all the colleagues who work there. We'll done and thank you.

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Review from V B (Daughter of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parent has only been at the 'Grange' a short while but having dealt with two other care homes (in other circumstances) which were good. I have found Ashington Grange to be excellent in the care of residents and their families. The staff and management have a unique ability to be extremely professional
in their work. A very well run residential home.

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Review from E M (Wife of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband died in November 2016. As far as I am aware, he was treated well. The staff did their best to support us under the circumstances. As you will appreciate, I am very emotional at this time, especially having to adjust to the fact we hated living apart due to lack of mobility of my husband.
It is the hardest thing for both patient and spouse and the biggest regret is that he had to spend the last weeks in any home even though practically, it was the only way to cope with his physical decline.

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Review from Anne N (Daughter of Resident) published on 10 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my Mam was only in this home for four days before her passing, the care she received was excellent. The ambience of the home was really very nice; the staff and home manager were courteous and friendly and you could see they had a good repertoire with the other clients. We as visitors were
made very welcome at all times.

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Review from Donald M (Husband of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit most days and I find a very good attitude to residents from all the staff. Very attentive to a caring role and they allow contact by phone when requested. I am happy to express my thanks for the care they take of my wife.

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Review from Florence R (Wife of Resident) published on 29 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashington Grange - care of all aspects of nursing and dementia is professional and understanding of the individual, in particular, the men's unit, personal involvement if needed and attention given is in a calm way. Activities are so important here, inside and outings. Food is also catered for the different
stages of dementia by the catering staff.
We have access to communication to discuss our relative in care.
My personal life had been given a quality free of worry. I look forward to my visits there, it is my husbands home and mine when I am there.

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Current Review Score: 9.6 (9.631)

Overview of Review Score

The Review Score of 9.6 (9.631) out of 10 for Ashington Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.631 for Ashington Grange Care Home is calculated as follows: ( (235 Excellents x 5) + (104 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 352 Ratings = 4.631

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashington Grange Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

Meet the Team (1)

Andrea

Andrea Pringle

Job Title: Home Manager

Introducing Andrea Pringle
Home Manager at Ashington Grange, Northumberland


What does ‘kindness’ mean to you?


“To respect the individual and how they wish to be treated. To ensure we promote independence to encourage Residents to have autonomy over their own care as much as possible. To promote dignity and wellbeing. To make our Residents achieve everything they can.”


As a dedicated healthcare professional, Andrea has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Andrea closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Andrea remarked:


“I am able to implement things that will benefit the Residents. To include Residents in making changes as it is important for them to feel included and part of the home.”


Outside of work, Andrea enjoys going on holidays and is often described as the ‘Crazy Dog Lady!’


If you would like to find out more about Ashington Grange, Andrea would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashington Grange Care Home to verify any information. View our terms and conditions. Ashington Grange Care Home has an Enhanced Service - more info.