Ashington Grange Care Home

My father was taken to the Grange following an early morning accident which was eventually diagnosed as Dementia. The original care was respite followed by residential and ultimately medical care. All during his stay, the care given was of the highest order. He only ever had compliments for the staff. My wife and I totally agree. A very well managed care home.

Having lived alone for 25 years I find it difficult to adjust to communal living especially since all but one of the residents here suffer from various forms of dementia. Apart from which it is a very depressing atmosphere. However, the management and staff do their utmost to understand my predicament and do their best to help.

The staff at Ashington Grange are living angels who provided care, understanding and compassion that went above and beyond. They kept us reassured by their actions and interactions. They helped our mam settle in when she was anxious and upset. We can't thank them enough for everything they have done. Diamonds in a dark place to the very end.

Dad has had a very happy 5 years here, the staff are amazing every single one of them. He never had any complaints and loved the food especially the Kippers that were specially ordered for him. Sadly he passed away after being very ill for 2 weeks. The staff over this time showed genuine love and affection and made him as comfortable as possible. They were and have always been an extended family to dad and the family.

They are fully aware of his condition and take time to consult with myself and other family.

Excellent home with staff who are very friendly and are excellent at their job and will do anything to help you.

We know he is in the best place for security, safety and care. He is enjoying where he is and that is what counts. There has been a recent change of managerial staff which is a little concerning. This review reflects a short-term impression on my behalf and the next one will be more informative.

Problem times are really the worst when staff need break times.

Ashington Grange and staff were extremely professional, caring and empathetic throughout my father-in-laws stay. They were above reproach. Faultless to a T. These thoughts and findings relate to "all" members of staff.

I came to Ashington Granges having just been discharged from hospital as my friend is going away for a few days. I have spent four nights at Ashington Grange Care Home and have found the staff exceptional they are doing a very difficult job but appear to be fully dedicated. Food is very good and very good portions. I was even helped find a radio by the manager. Allin all no complaints.

Very impressed with the standard of care. Staff are attentive and caring with a good sense of humour providing a good atmosphere. Staff are very approachable and sort out any requests immediately and nothing seems to be a problem. Staff make us, the extended family, feel very welcome and encourages us to be involved with any decisions regarding my dad.

My mother has been living at Ashington Grange Care Home for 10 years. She has progressive dementia and has received excellent care over these years. In the residential service, she enjoyed a good range of activities and outings as well as good personal care and support. As her dementia became more severe she moved to the dementia unit where she has the benefit of consistent staffing. The staff are very patient and understanding and encouraged to participate in activities where possible.

An excellent facility and level of care, the staff are pleasant and approachable on all matters. The care awarded to my mam is of a very high standard and with my father visiting every day he too is welcomed with open arms.

Golden wedding anniversary surprise party was very enjoyable. Lovely buffet and entertainment and beautiful flowers, staff excellent and lasting memories. Excellent staff and entertainment.

I am very happy since I moved into the home. The care is very good.

I love the food.

All staff are great people.

I have had both good and bad experiences with care homes and hospitals with my husband. My opinion is nurses and medical staff in assessment wards should take the time to review care homes. Ashington Grange has sorted my husband out in a routine and is well cared for within weeks which no one in the past five years had done, so until now, I have more contentment now as my husband is being cared for.

I would like to think that all care homes are as good as "The Grange". When we visit, we are treated with the same respect from the friendly staff.

I am more than happy with the care that my father is receiving. On visiting he always looks clean and tidy - he appears settled - hard to determine due to his dementia. I find the staff very approachable and answer any queries I have.

Resident much more settled in the home since he has been taken out of the bedroom and now sits in the lobby or the lounge.

Both my parents are in Ashington Grange Care Home and receive excellent care in every aspect of their day.