Hillside Lodge Care Home

Braeside, Berwick-upon-Tweed TD15 2BY
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9.6 135 Reviews
  • Hillside Lodge Care Home, Berwick-upon-Tweed
Hillside Lodge Care Home is located just half a mile from the town centre, offering convenient access to local shops, public transport, and the A1 motorway, making it easily accessible for both residents and visitors.

The home provides high-quality residential care for individuals who require support with everyday tasks such as washing, dressing, eating, and managing medication. For those with more complex medical needs, dedicated nursing care is also available, delivered by a skilled and compassionate team.

Hillside Lodge offers a safe, supportive environment where personalised care is central to promoting comfort, dignity, and independence.
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Care Provided by Hillside Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350
The price(s) shown are provided by the care home. Contact Hillside Lodge Care Home for full pricing details and T&Cs.

Contact Hillside Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Hillside Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Person in Charge

  • Monique McBeath (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Parking

  • There is onsite parking.

Hillside Lodge Care Home Reviews (135)

9.6

Hillside Lodge Care Home has a Review Score of 9.6 (9.614) out of 10, based on 19 reviews in the last 2 years.
Over all time Hillside Lodge Care Home has 135 reviews.

Overall Experience
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Date Published
  • 135
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Reviewer Connection to Hillside Lodge Care Home
  • 40
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Total of 135, showing 1-20
Review from David B (Son of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was brought to Hillside (NHS bed). He needed a lot of care and found all staff were really good to him.
I would recommend Hillside Lodge to/for anyone who needs care.
Reply from Leighanne McAskill, Administrator at Hillside Lodge Care HomeThank you David for taking the time to leave a review. Your recommendation means a great deal to us.
We're pleased to hear that your dad felt well cared for during his stay with us.
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Review from D A (Son of Resident) published on 11 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92 year old mother recently had a short respite stay at your lovely care home. From the minute she arrived until the minute she left, she was treated with dignity, care and compassion. All the staff were helpful and attentive at all times, and I know she really enjoyed her time there.
Reply from Leighanne McAskill, Administrator at Hillside Lodge Care HomeThank you for taking the time to share your feedback.
We're very pleased to hear that your mother felt well cared for during her respite stay with us. Providing dignity, compassion and attentive support to every resident is very important to our team, so it's reassuring to know this was reflected in her experience.
I will pass your kind comments on to the staff. Thank you again for your review.
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Review from Steven A (Son of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident of Hillside care home for the past 3 years,he loves it,the staff are so friendly and caring. He gets stimulation in the lounge games etc. When I go in there isn't anyone who does not speak,I can't speak highly enough of Shanti and all the staff. Excellent!!
Reply from Leighanne McAskill, Administrator at Hillside Lodge Care HomeWe are pleased to hear that your dad has been so happy with us for the last 3 years. Thank you so much for your kind words and lovely feedback, it is appreciated by the whole team.
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Review from John G (Partner of Resident) published on 12 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner spent the last 7 months of her life at Hillside Lodge. She was happy there. The staff, every one of them treated her with care, kindness, compassion and dignity. All of the things you hope for in a care home. I visited my partner every day in the time she spent there and I was treated with
all of the above as welll. The care my partner received was excellent. If I could give 10 stars out of 5 I would. The food was great, lots of activities and events for the residents etc. I can't praise the staff at hillside lodge highly enough, they are amazing. Thank You.
Reply from Leighanne McAskill, Administrator at Hillside Lodge Care HomeThank you so much for your kind words John, it was a privilege to care for JG during her time with us, and we are so pleased she felt happy and care for here. Your appreciation of the staff means a lot them, they work very hard to create a warm and supportive environment not only for our residents but also their loved ones, so it is lovely to hear that you felt equally welcomed and supported. We will make sure your comments are shared with the team. Thank you again for your support, and for taking the time to share such lovely feedback.
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Review from P C (Wife of Resident) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Douglas was only in Hillside Lodge a short time, but he was well cared for and well liked by the staff. He settled very well, although he did miss home.
Thank you for all the care, for the kind staff and for looking after him.
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThankyou for your review of your time here at Hillside Lodge
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Review from M T (Wife of Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Overall experience in Hillside Lodge, not value for money regarding care, 20-minute wait to be taken to the toilet. 40 minutes wait for a response to the alarm, to be told staff were on their break. On one occasion, waiting 1 hour for a meal course and getting it myself from the kitchen, being offered
an afternoon drink, and it didn't materialise. Having showers when told my husband preferred a bath, preferred to eat in room, always taken to the dining room, except when I fed him. Little notice taken of what he liked for breakfast. Items of clothing are missing. On returning home, the home care were concerned about his bottom. Never mentioned in Hillside.
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThankyou for taking the time to bring this to our attention, we take all feedback very seriously.
We are sorry to hear of your experience, please rest assured that your comments have been passed on to senior management .
Once again we are very sorry the experience did not meet your expectations.
Someone from senior management will be in touch very soon.
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Review from Pat T (Friend of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend, who was elderly and needed help with all aspects, was very well cared for at all times. The carers were always obliging and kind. The nursing staff, the manager and the admin persons were always so pleasant and helpful.
I was always made welcome when visiting.
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThank you for review were really happy you were made so welcome,
From all the team at Hillside Lodge
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Review from Wiliam D (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise Hillside Lodge and all the staff enough for their kind and friendly approach for the care that has been given to my mum, always very professional and friendly.
Hillside Lodge facilities are excellent all round.
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThank You very much for your lovely review William.
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Review from Tracey N (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is in this care home and I cannot fault the staff. All the staff members are absolutely amazing and very helpful. My mum loves being in this care home. If there is a problem and you go to speak to a member of staff it gets sorted out
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeTracey, Thankyou very much for your lovely review.
We are very happy to know we are providing your mum with the best care.
From all the team at Hillside Lodge Care Home
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Review from S P (Friend of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just visited my friend in hillside lodge
I am always made to feel welcome
My friend is very happy and settled she enjoys the meals and there is always something for her to do
Her room is lovely and bright and the home is always clean
All the staff are very friendly and do a great job
My
friend is never lonely and feels very much at home
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThankyou for your lovely review, we are pleased to know your friend is happy here
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Review from Caroline T (Respite Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Here short period for respite care.
After bad fall.
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThank you for your review after staying with us for respite care
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Review from Wendy C (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can only praise everyone at Hillside Lodge. Staff at all levels are excellent. Facilities, food and care provided exceeded all expectations. Not much more to say. Excellent in all departments.
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThankyou very much for your lovely review of our home
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Review from R L (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This review is about my mum who sadly passed away in March. The staff was very friendly, very helpful at all times she loved the food, room was always very clean + tidy she got on well with all the staff.
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThank you for a lovely review, from all the team at Hillside Lodge
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Review from G J (Wife of Resident) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kindness & care are helping my husband to settle.
Reply from Hillside Lodge Management, Management Team at Hillside Lodge Care HomeThank you for taking the time to complete a review and it is our privilege being able to support you and your husband as he settles into Hillside Lodge Care Home.
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Review from A H (Respite Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful place
Staff a delight cannot do enough for you
Also feel safe and secure here
Just spent my third spell of respite
Clean with plenty of activities food excellent
Would recommend this care home to anyone
Reply from claire anderson, Home Manager at Hillside Lodge Care HomeThank you for a lovely review from all the team at Hillside Lodge
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Review from Stuart B (Nephew of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Hillside have been absolutely immense all the way through my aunt's stay, my aunt was particularly challenging as she had very poor sight and hearing, however they took all this in their stride and made her as comfortable as possible.
Sadly, my aunt passed away on the 1st October and
again your staff were fantastic, we got a call on Friday the 27th September advising us that the doctor has said that he felt my aunt was not doing well and he considered it to be end of life, we called at the care home and my wife and daughter spent the night with her. Your staff kindly made my wife and daughter cups of tea and actually made a sandwich for them.
They treated my aunt with the upmost respect and looked after us when we were with my aunt for her last days.
We cannot praise your staff enough and please pass on our most sincere gratitude to everyone at the care home.
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Review from Betty B (Respite Resident) published on 8 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
5 plus the care and help I am receiving is excellent. The care staff and nurses are so very good and professional to me.
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Review from Y J (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother was here as a temporary NHS patient. My sisters and I were all impressed with the level of care, the friendly and welcoming staff and the care home environment as a whole. Our mother was very comfortable here.
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Review from R H (Resident) published on 13 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here since Feb 2024, it is the most wonderful place in every way. It may be that I will have to live here for the rest of my life. The whole staff team is so caring.
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Review from P M (Respite Resident) published on 23 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a resident at Hillside Lodge for 2 weeks. I have enjoyed my stay here very much. The rooms are very clean and tidy. All the staff have been very kind and helpful. Also, the food is excellent and the management very helpful.
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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Hillside Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.664 for Hillside Lodge Care Home is calculated as follows: ( (169 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 223 Ratings = 4.664
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Hillside Lodge Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 02 Jun 2026

We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.

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Awards / Recognitions (0)

Meet the Team (1)

Shanti

Shanti Annapureddy

Job Title: Deputy Manager Joined: 2006

Shanti qualified as a nurse in 1989 and worked in various hospital departments in India for seven years. She then moved to Saudi Arabia, where she worked as a head nurse. In 2006, she relocated to the UK and began working as a nurse at Hillside Lodge. Since then, she has been a dedicated member of the team and progressed to the role of Clinical Lead Deputy Manager in 2012, a position she continues to hold today. Shanti prides herself on maintaining close relationships with the local community, multidisciplinary teams, and GPs. She has developed strong bonds with the residents and their families, ensuring a supportive and compassionate environment for everyone in her care.

Frequently Asked Questions about Hillside Lodge Care Home

What types of Care is Hillside Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hillside Lodge Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Hillside Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hillside Lodge Care Home to the centre of Berwick-upon-Tweed?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Lodge Care Home to verify any information. View our terms and conditions. Hillside Lodge Care Home has an Enhanced Service - more info.