
We cannot praise your staff enough and please pass on our most sincere gratitude to everyoneStuart B(Nephew of Resident/Service User)

I have been here since Feb 2024, it is the most wonderful place in every way.R H(Resident / Service User)

Brilliant and fabulous. First time in a long time that my Mum is safe and happy.M S(Daughter of Resident/Service User)

We cannot praise your staff enough and please pass on our most sincere gratitude to everyoneStuart B(Nephew of Resident/Service User)

I have been here since Feb 2024, it is the most wonderful place in every way.R H(Resident / Service User)

Brilliant and fabulous. First time in a long time that my Mum is safe and happy.M S(Daughter of Resident/Service User)

Hillside Lodge Care Home is located just half a mile from the town centre, offering convenient access to local shops, public transport, and the A1 motorway, making it easily accessible for both residents and visitors.
The home provides high-quality residential care for individuals who require support with everyday tasks such as washing, dressing, eating, and managing medication. For those with more complex medical needs, dedicated nursing care is also available, delivered...
Care Provided by Hillside Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hillside Lodge Care Home for full pricing details and T&Cs.
Contact Hillside Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Monique McBeath(Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (50)
Parking
- There is onsite parking.
Hillside Lodge Care Home Reviews (135)
Hillside Lodge Care Home has a Review Score of 9.6 (9.555) out of 10, based on 17 reviews in the last 2 years.
Over all time Hillside Lodge Care Home has 135 reviews.
I would recommend Hillside Lodge to/for anyone who needs care.
We're pleased to hear that your dad felt well cared for during his stay with us.
My 92 year old mother recently had a short respite stay at your lovely care home. From the minute she arrived until the minute she left, she was treated with dignity, care and compassion. All the staff were helpful and attentive at all times, and I know she really enjoyed her time there.
We're very pleased to hear that your mother felt well cared for during her respite stay with us. Providing dignity, compassion and attentive support to every resident is very important to our team, so it's reassuring to know this was reflected in her experience.
I will pass your kind comments on to the staff. Thank you again for your review.
My father has been a resident of Hillside care home for the past 3 years,he loves it,the staff are so friendly and caring. He gets stimulation in the lounge games etc. When I go in there isn't anyone who does not speak,I can't speak highly enough of Shanti and all the staff. Excellent!!
We are pleased to hear that your dad has been so happy with us for the last 3 years. Thank you so much for your kind words and lovely feedback, it is appreciated by the whole team.
My partner spent the last 7 months of her life at Hillside Lodge. She was happy there. The staff, every one of them treated her with care, kindness, compassion and dignity. All of the things you hope for in a care home. I visited my partner every day in the time she spent there and I was treated with all of the above as welll. The care my partner received was excellent. If I could give 10 stars out of 5 I would. The food was great, lots of activities and events for the residents etc. I can't praise the staff at hillside lodge highly enough, they are amazing. Thank You.
Thank you so much for your kind words John, it was a privilege to care for JG during her time with us, and we are so pleased she felt happy and care for here. Your appreciation of the staff means a lot them, they work very hard to create a warm and supportive environment not only for our residents...
Thank you for all the care, for the kind staff and for looking after him.
Thankyou for your review of your time here at Hillside Lodge
Overall experience in Hillside Lodge, not value for money regarding care, 20-minute wait to be taken to the toilet. 40 minutes wait for a response to the alarm, to be told staff were on their break. On one occasion, waiting 1 hour for a meal course and getting it myself from the kitchen, being offered an afternoon drink, and it didn't materialise. Having showers when told my husband preferred a bath, preferred to eat in room, always taken to the dining room, except when I fed him. Little notice taken of what he liked for breakfast. Items of clothing are missing. On returning home, the home care were concerned about his bottom. Never mentioned in Hillside.
We are sorry to hear of your experience, please rest assured that your comments have been passed on to senior management .
Once again we are very sorry the experience did not meet your expectations.
Someone from senior management will be in touch very soon.
I was always made welcome when visiting.
From all the team at Hillside Lodge
Hillside Lodge facilities are excellent all round.
Thank You very much for your lovely review William.
My mum is in this care home and I cannot fault the staff. All the staff members are absolutely amazing and very helpful. My mum loves being in this care home. If there is a problem and you go to speak to a member of staff it gets sorted out
We are very happy to know we are providing your mum with the best care.
From all the team at Hillside Lodge Care Home
I am always made to feel welcome
My friend is very happy and settled she enjoys the meals and there is always something for her to do
Her room is lovely and bright and the home is always clean
All the staff are very friendly and do a great job
My friend is never lonely and feels very much at home
Thankyou for your lovely review, we are pleased to know your friend is happy here
After bad fall.
Thank you for your review after staying with us for respite care
Can only praise everyone at Hillside Lodge. Staff at all levels are excellent. Facilities, food and care provided exceeded all expectations. Not much more to say. Excellent in all departments.
Thankyou very much for your lovely review of our home
This review is about my mum who sadly passed away in March. The staff was very friendly, very helpful at all times she loved the food, room was always very clean + tidy she got on well with all the staff.
Thank you for a lovely review, from all the team at Hillside Lodge
Kindness & care are helping my husband to settle.
Thank you for taking the time to complete a review and it is our privilege being able to support you and your husband as he settles into Hillside Lodge Care Home.
Staff a delight cannot do enough for you
Also feel safe and secure here
Just spent my third spell of respite
Clean with plenty of activities food excellent
Would recommend this care home to anyone
Thank you for a lovely review from all the team at Hillside Lodge
Sadly, my aunt passed away on the 1st October and again your staff were fantastic, we got a call on Friday the 27th September advising us that the doctor has said that he felt my aunt was not doing well and he considered it to be end of life, we called at the care home and my wife and daughter spent the night with her. Your staff kindly made my wife and daughter cups of tea and actually made a sandwich for them.
They treated my aunt with the upmost respect and looked after us when we were with my aunt for her last days.
We cannot praise your staff enough and please pass on our most sincere gratitude to everyone at the care home.
5 plus the care and help I am receiving is excellent. The care staff and nurses are so very good and professional to me.
Our mother was here as a temporary NHS patient. My sisters and I were all impressed with the level of care, the friendly and welcoming staff and the care home environment as a whole. Our mother was very comfortable here.
I have been here since Feb 2024, it is the most wonderful place in every way. It may be that I will have to live here for the rest of my life. The whole staff team is so caring.
I have been a resident at Hillside Lodge for 2 weeks. I have enjoyed my stay here very much. The rooms are very clean and tidy. All the staff have been very kind and helpful. Also, the food is excellent and the management very helpful.
Bed Vacancies
4 Bed Vacancies
Posted: 01 July 2026We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.
News (0) & Events (0)
There are no news items for Hillside Lodge Care Home.
There are no upcoming events for Hillside Lodge Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hillside Lodge Care Home.
Meet the Team (1)

Shanti qualified as a nurse in 1989 and worked in various hospital departments in India for seven years. She then moved to Saudi Arabia, where she worked as a head nurse. In 2006, she relocated to the UK and began working as a nurse at Hillside Lodge. Since then, she has been a dedicated member of the team and progressed to the role of Clinical Lead Deputy Manager in 2012, a position she continues to hold today. Shanti prides herself on maintaining close relationships with the local community, multidisciplinary teams, and GPs. She has developed strong bonds with the residents and their families, ensuring a supportive and compassionate environment for everyone in her care.
Frequently Asked Questions about Hillside Lodge Care Home
What types of Care is Hillside Lodge Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hillside Lodge Care Home have?
There are 50 Single Rooms.
What are the Facilities & Services at Hillside Lodge Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hillside Lodge Care Home to the centre of Berwick-upon-Tweed?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Lodge Care Home to verify any information. View our terms and conditions. Hillside Lodge Care Home has an Enhanced Service -more info.