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Hillside Lodge Care Home

Braeside, Berwick-upon-Tweed, Northumberland TD15 2BY
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We cannot praise your staff enough and please pass on our most sincere gratitude to everyoneStuart B(Nephew of Resident/Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed
I have been here since Feb 2024, it is the most wonderful place in every way.R H(Resident / Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed
Brilliant and fabulous. First time in a long time that my Mum is safe and happy.M S(Daughter of Resident/Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed

Hillside Lodge Care Home is located just half a mile from the town centre, offering convenient access to local shops, public transport, and the A1 motorway, making it easily accessible for both residents and visitors.

The home provides high-quality residential care for individuals who require support with everyday tasks such as washing, dressing, eating, and managing medication. For those with more complex medical needs, dedicated nursing care is also available, delivered...  

Care Provided by Hillside Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Nursing CareFrom £1,350From £1,350
Nursing Dementia CareFrom £1,350From £1,350

Contact Hillside Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Monique McBeath(Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Parking

  • There is onsite parking.

Hillside Lodge Care Home Reviews (135)

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9.6

Hillside Lodge Care Home has a Review Score of 9.6 (9.555) out of 10, based on 17 reviews in the last 2 years. Over all time Hillside Lodge Care Home has 135 reviews.

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Review from Margaret H (Niece of Resident) published on 24 August 2022 Submitted via Postal Card
Overall Experience

Hillside Lodge Care Home took great care of my aunt, they all looked after her with dignity and in a professional manner, making her last moments very peaceful. Myself and family are very thankful for all they did.

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Review from K S (Niece of Resident) published on 17 August 2022 Submitted via Postal Card
Overall Experience

All the staff gave our aunt an excellent standard of care. She was very happy there. Home from Home.

Reply from Katie Barnett, Marketing Executive at Hillside Lodge Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Elizabeth B (Resident / Service User) published on 9 August 2022 Submitted via Postal Card
Overall Experience

I really like being in this home.

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Review from K B (Daughter of Resident) published on 25 July 2022 Submitted via Postal Card
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My dad is very well looked after at Hillside Lodge Care Home he has a lovely relationship with the staff they are all so friendly and kind.

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Review from Norma H (Wife of Resident) published on 25 July 2022 Submitted via Postal Card
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My husband is well cared for and looked after. The staff are so very friendly and kind.

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Review from O P (Son of Resident) published on 18 July 2022 Submitted via Website
Overall Experience
My mother has recently passed away in Hillside Lodge.
She had been there for 4 years and I can honestly say that from the minute she arrived she was well taken care off.

The staff were always there for her nothing was too much trouble, the management kept us informed of everything and did an amazing job all through Covid I would recommend this home to anyone.

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Review from S K (Friend of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

After much persuading my dear friend decided he would after all go for respite at Hillside Lodge Care Home for four weeks only. With much anticipation, I arrived for my first visit to find him somewhat looking different. there he was sitting up straight in bed, clean shirt, shaved and smelling fresh having just had lunch (which he assures me was delicious) but most importantly looking happy. He talked about being comfy in his bed, sleeping well at night, thrilled to have a view out of a big window where a blackbird seems to have taken to entertaining him. Then there is the huge tv he has with a remote he can work with his clumsy hands. I can't thank all the staff enough for making him so welcome and comfortable and still letting him have his dignity at difficult times. I've a feeling he won't want to come back to his home of 50 years. Relaxed caring, considerate, helpful, thoughtful staff. They're great.

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Review from R A (Friend of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience
I recently visited a family friend in Hillside Lodge Care Home, the home is very welcoming, staff are very helpful he was so nice to be able to visit again after such an awful time throughout Covid.

When we visited the manager was very friendly and the activity team were very busy entertaining the residents.

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Review from Carla R (Granddaughter of Resident) published on 23 June 2022 Submitted via Website
Overall Experience

My grandad was recently at Hillside Lodge Care Home and I cannot thank the staff enough for how great they were with him, looked after so well I'm very great full for them especially in his last few days. The room and cleanliness was impeccable.

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Review from Angela R (Daughter of Resident) published on 23 June 2022 Submitted via Website
Overall Experience

Recently my father was in Hillside Lodge Care Home and a cannot say enough how wonderful the staff was with him, he arrived at the home with very short notice and was welcomed it was lovely, it was so clean room was lovely and the food was always enjoyed, thank you very much to hillside all the staff.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hillside Lodge Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Sophie N (Niece of Resident) published on 8 June 2022 Submitted via Website
Overall Experience

Very pleased with how welcoming all staff and management were, amazing activities staff, admin and management. Care team are doing an amazing job. The home is very clean and hygienic. All staff were very helpful.

Reply from Katie Barnett, Marketing Administrator at Hillside Lodge Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hillside Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from George R (Son of Resident) published on 4 May 2022 Submitted via Postal Card
Overall Experience

My mother received excellent care at Hillside Lodge Care Home. The staff across the board were all very good not only to mum but to myself and my wife. They gave us brilliant support at the end of mum's life.

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Review from Gina R (Granddaughter of Resident) published on 4 May 2022 Submitted via Postal Card
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I was always made to feel welcome when visiting Granny. Staff always called in to make sure we okay and if we need anything.

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Review from Yvonne M (Daughter of Resident) published on 28 April 2022 Submitted via Website
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The care my father received at Hillside Lodge was great, Dad sadly passed away but to the very end, Dad's care was first class. I felt the home was very well run and organised, well done. I would not hesitate to recommend this Home, a big thank you from all our family

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Review from Ian B (Son of Resident) published on 20 April 2022 Submitted via Postal Card
Overall Experience

My mother has been in the home for a few weeks and in the beginning, didn't really want to be here, but the staff have been so kind, compassionate and caring that she wouldn't dream about going home. It was her 90th birthday yesterday and the staff made such an effort to make it social for her - happy birthday banners, balloons, drinks and snacks. It all made her feel very special and I am indebted to know my mother is safe and really well looked after by the staff. Thank you.

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Review from D B (Daughter of Resident) published on 13 March 2022 Submitted via Postal Card
Overall Experience

There are not enough carers for the care required. Basic hygiene is not very good. Teeth are not cleaned and the tooth box is never cleaned. Food is not great - my relative is not the generation of pasta dishes and vegetables need to be cooked more. My relative needs a fork mashed diet and not just mince and potatoes, better if there was a varied diet, maybe a review of the menu.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home
Thank you for your comments about Hillside Lodge. We appreciate you taking the time to give feedback and have acknowledged the concerns you have. All of our care team are provided with training to support our residents’ oral healthcare, however, we will continue to monitor this.

Every meal we...  

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Review from Donald W (Son of Resident) published on 6 January 2022 Submitted via Postal Card
Overall Experience
What a wonderful home, everything about it is wonderful.
I couldn't have placed my mother anywhere else.

Keep up the good work.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you, Donald for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Susan T (Daughter of Resident) published on 8 November 2021 Submitted via Postal Card
Overall Experience

Couldn't have asked for better, kind and caring staff. For my mum as she came to the end of her life. Mum had been in the home for about one and a half years and always received extremely good care.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you for your feedback and for taking the time to share your experience at Hillside Lodge Care Home. We are so sorry to hear about your mum, but pleased you felt she received great care at our home. If there is anything more we can do, please do not hesitate to reach out.

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Review from V H (Wife of Resident) published on 7 October 2021 Submitted via Postal Card
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My husband was very well cared for.

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Review from M F (Respite Resident) published on 4 October 2021 Submitted via Postal Card
Overall Experience

The staff were excellent, especially the nursing staff and management. Although there were activities I was not informed of them on a regular basis. The food was poor, for example, I was given a chip sandwich for a meal. Where are the food groups, no nutrients? Often had baked beans on toast.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home
Thank you for your review and for your comments about our team.

Our Magic Moments Together programme aims to help our residents to love every day and is varied to provide interesting activities for mind, body and soul. Understandably, not every resident wants to participate. We will encourage...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 01 July 2026

We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (1)

Shanti Annapureddy
Shanti AnnapureddyJob Title:Deputy ManagerJoined: 2006

Shanti qualified as a nurse in 1989 and worked in various hospital departments in India for seven years. She then moved to Saudi Arabia, where she worked as a head nurse. In 2006, she relocated to the UK and began working as a nurse at Hillside Lodge. Since then, she has been a dedicated member of the team and progressed to the role of Clinical Lead Deputy Manager in 2012, a position she continues to hold today. Shanti prides herself on maintaining close relationships with the local community, multidisciplinary teams, and GPs. She has developed strong bonds with the residents and their families, ensuring a supportive and compassionate environment for everyone in her care.

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