
We cannot praise your staff enough and please pass on our most sincere gratitude to everyoneStuart B(Nephew of Resident/Service User)

I have been here since Feb 2024, it is the most wonderful place in every way.R H(Resident / Service User)

Brilliant and fabulous. First time in a long time that my Mum is safe and happy.M S(Daughter of Resident/Service User)

We cannot praise your staff enough and please pass on our most sincere gratitude to everyoneStuart B(Nephew of Resident/Service User)

I have been here since Feb 2024, it is the most wonderful place in every way.R H(Resident / Service User)

Brilliant and fabulous. First time in a long time that my Mum is safe and happy.M S(Daughter of Resident/Service User)

Hillside Lodge Care Home is located just half a mile from the town centre, offering convenient access to local shops, public transport, and the A1 motorway, making it easily accessible for both residents and visitors.
The home provides high-quality residential care for individuals who require support with everyday tasks such as washing, dressing, eating, and managing medication. For those with more complex medical needs, dedicated nursing care is also available, delivered...
Care Provided by Hillside Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hillside Lodge Care Home for full pricing details and T&Cs.
Contact Hillside Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Monique McBeath(Interim Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (50)
Parking
- There is onsite parking.
Hillside Lodge Care Home Reviews (135)
Hillside Lodge Care Home has a Review Score of 9.6 (9.555) out of 10, based on 17 reviews in the last 2 years.
Over all time Hillside Lodge Care Home has 135 reviews.
The care my father has is superb. My dealings with the staff and my father's thoughts leave no doubt he could not have been anywhere better at this difficult time. The care and protection he has had have been 1st class.
Thank you for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
In my view, and I know the coronavirus got in the way of normal operations, the staff have been most kind and helpful to both my partner and myself. They have kept all relatives informed of the day to day activities by FaceBook and have always been very helpful when phoning them.
My partner's condition is deteriorating quite rapidly and these last couple of weeks I have been able to see her through the bedroom window, which is a great comfort to me.
She cannot communicate whatsoever, but I can see that she is being treated with kindness and care.
Thank you, Janet, for sharing your feedback about Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We are so sorry to hear about your partner but pleased you feel she is being...
My friend was having difficulty at home during this very difficult time and had to go to Hillside Lodge for respite. I phone her every day and the staff are very helpful. My friend is happy with the care she receives, she is really enjoying the rest she needed. She also rates the food as wonderful, better than a 5-star hotel. She said her room is clean and the staff can’t do enough for her. She has been joining in with the activities and making new friends and can’t thank everyone enough and feels safe and supported.
Thank you, Shirley, for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
My aunt was sent here from the hospital to continue her recovery from a fall at home. Although she was apprehensive, I was able to reassure her that her fears were unfounded, previous visits by myself to Hillside Lodge to see residents giving me a very favourable impression. I am pleased to say that my aunt settled in very well, surprising all with her progress. She is now back at home but still speaks warmly of the wonderful care and attention she received at Hillside Lodge.
Thank you, B W, for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.
Excellent support for my father who is still living in the family home (Mum in the care home).
Clean, fresh room, very appetizing meals that Dad is encouraged to join Mum.
Lovely surroundings, well maintained.
Thank you, for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We hope to see you again soon.
When I viewed Hillside Lodge for the first time I was overwhelmed by how clean it was. Homely, welcoming and numerous staff being attentive. Needless to say, my Mum's name went on the waiting list! She is now a resident and enjoying every minute of it. The varied activities are certainly welcome as well as the management. The residents are treated with dignity and respect. Hillside is a pleasure to visit. You have made our Mum very happy as well as us!
Thank you, Adele, for your positive feedback towards Hillside Lodge Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mum has settled in, and that you are satisfied with the care and activities provided by the home. If there is anything more we can do, please do not hesitate to reach out.
In my two years of experience of visiting my Mum at The Hillside Lodge, I have never had any complaints to make. If I have to approach management about a certain subject, it has been dealt with very well. Staff are very helpful and easy to speak to and my reassurance is when I leave the building, my Mum is in good hands. Rooms are kept clean and it is nice to have a choice of your own decor. Kitchen staff are good at noticing that if my Mum does not eat all of her meal, they ask if she would like something else at her next mealtime. Overall would highly recommend.
Thank you, Sheleen, for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Have a lovely day.
From one very happy resident.
Thank you, J F, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hillside Lodge Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
I am looking forward to visiting again in the future.
Thank you, Linda, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hillside Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
More than happy to have my mum in this home. Found it to be like a home from home for her. Well cared for by the excellent staff who are both friendly and helpful. Room is first class as is the rest of the home. I would be very happy to recommend it to anyone.
Thank you, Mark, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
It has taken a while for Mum to settle in and she is still doing so, though now she is much more positive and says 'it's in my best interest and safety'. She really enjoys the daily activities, Monday-Friday and always speaks very highly of the activity leader. I have been made to feel very welcome to join in with activities, both by the leader and the other residents. I appreciate the monthly residents/relatives meetings when we are all able to offer suggestions, management and nursing staff are very approachable and friendly. I would like the residents' dining tables to be round or larger, as most people are in wheelchairs. There isn't enough room for the footplate, without catching others' feet.
Thank you for your positive feedback towards Hillside Lodge Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
Although it took a while for Mum to settle into life at Hillside Lodge she realises that in this environment she is safe, warm and well cared for. She really enjoys the two daily activities which are varied and cover a wide range of interests. The residents' and relatives' monthly meeting is an excellent opportunity to air views, opinions and suggest new ideas. Management receives suggestions positively and makes changes if these are feasible. All management staff are friendly and approachable. Meals are well cooked. Suggestion - plan a two-week rota of meals (the current 4-week menu is mainly a one-week menu repeated four times).
Thank you for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. If you would like to discuss any suggestions directly, please reach out to us at the home. Thanks again.
All staff in Hillside Lodge are all fantastic at there job. Very caring towards my mum, they look after her in an amazing way. Very loving to my mum and family. I could never thank them enough for all they do.
Thank you, Victoria, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.
Well maintained. If there is a problem, quick to fix. Sometimes have to wait for a carer to arrive once buzzer pressed but overall good care. Could maybe do with more regular updates on care of resident rather than having to ask. No communication from management. Regular loss of clothes, maybe use laundry bags for residents with the room number on.
Thank you, Ronald, for your comments about Hillside Lodge Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
First class care of the patients. Everyone seems to love what they do. A big thank you.
Thank you, Julia, for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Highly recommended.
Thank you so much for your feedback about Hillside Lodge Care Home. We appreciate you taking the time to let us know how we are doing and are so pleased you felt your mum received great care and hope that her time at Hillside Lodge did see some friendships flourish, especially with the care team.
I am extremely happy with the care. My room is kept clean. I have baths regularly. The activities are varied. My visitors are made very welcome. The management to the cleaners are very helpful and cheerful. We are encouraged to tell staff of any problems. It is an asset having a key worker who you can talk to. Overall I am happy as are my family and visitors.
Thank you, Elizabeth, for your feedback following your experience at Hillside Lodge Care Home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
I am extremely impressed with care. All the girls are so kind with my husband. He has settled very well.
Thank you, Mary, for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Staff are friendly and accommodating. They helped me settle in quickly.
Thank you, Agnes, for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
My mother was admitted following a fall and a stay in hospital. We visited Hillside Lodge and talked to the manager and explained what care she required. We were shown a room which was suitable and had a full tour of the premises. We were able to put some of my mother's possessions - photos etc - in the room and were able to use her own bedding etc. She was made to feel at home and welcome at Hillside and settled down very well. Her privacy is respected and she is well cared for. I am always made aware of any problems or concerns.
Thank you, Joyce, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...
Bed Vacancies
4 Bed Vacancies
Posted: 01 July 2026We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.
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Meet the Team (1)

Shanti qualified as a nurse in 1989 and worked in various hospital departments in India for seven years. She then moved to Saudi Arabia, where she worked as a head nurse. In 2006, she relocated to the UK and began working as a nurse at Hillside Lodge. Since then, she has been a dedicated member of the team and progressed to the role of Clinical Lead Deputy Manager in 2012, a position she continues to hold today. Shanti prides herself on maintaining close relationships with the local community, multidisciplinary teams, and GPs. She has developed strong bonds with the residents and their families, ensuring a supportive and compassionate environment for everyone in her care.
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