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Hillside Lodge Care Home

Braeside, Berwick-upon-Tweed, Northumberland TD15 2BY
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We cannot praise your staff enough and please pass on our most sincere gratitude to everyoneStuart B(Nephew of Resident/Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed
I have been here since Feb 2024, it is the most wonderful place in every way.R H(Resident / Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed
Brilliant and fabulous. First time in a long time that my Mum is safe and happy.M S(Daughter of Resident/Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed

Hillside Lodge Care Home is located just half a mile from the town centre, offering convenient access to local shops, public transport, and the A1 motorway, making it easily accessible for both residents and visitors.

The home provides high-quality residential care for individuals who require support with everyday tasks such as washing, dressing, eating, and managing medication. For those with more complex medical needs, dedicated nursing care is also available, delivered...  

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Care Provided by Hillside Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,300
Nursing CareFrom £1,300From £1,300
Nursing Dementia CareFrom £1,300From £1,300

At Hillside Lodge Care Home, fees cover personal care, accommodation, personal laundry, all meals, snacks and refreshments, toiletries, a varied programme of in-home activities and events, excursions, and access to Wi-Fi, giving residents and their family's complete peace of mind with the reassurance that everything is taken care of and included as part of daily life.

Chiropody and private dental are not included.

Respite stays are available at a minimum of 2 weeks.

Information is correct as of August 2026 and is subject to change.

Contact Hillside Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Monique McBeath (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Parking

  • There is onsite parking.

Hillside Lodge Care Home Reviews (136)

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9.6

Hillside Lodge Care Home has a Review Score of 9.6 (9.555) out of 10, based on 17 reviews in the last 2 years. Over all time Hillside Lodge Care Home has 136 reviews.

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Showing 136 reviews matching selected criteria
Review from Joyce G (Daughter of Resident) published on 25 May 2018 Submitted via Review Postal Card
Overall Experience

My mother was admitted following a fall and a stay in hospital. We visited Hillside Lodge and talked to the manager and explained what care she required. We were shown a room which was suitable and had a full tour of the premises. We were able to put some of my mother's possessions - photos etc - in the room and were able to use her own bedding etc. She was made to feel at home and welcome at Hillside and settled down very well. Her privacy is respected and she is well cared for. I am always made aware of any problems or concerns.

Reply from Ronnie Cavanagh, Marketing at Hillside Lodge Care Home

Thank you, Joyce, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we...  

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Review from Margaret S (Wife of Resident) published on 23 May 2018 Submitted via Review Postal Card
Overall Experience

I find the staff most helpful and pleasant. Most of the carers wave to my husband as they pass his room and this cheers him up. The Management is efficient and always pleasant and helpful. I am pleased I chose this home for my Husband.

Reply from Ronnie Cavanagh, Marketing at Hillside Lodge Care Home

Thank you, Margaret, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hillside Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Gordon D (Son of Resident) published on 2 May 2018 Submitted via Review Postal Card
Overall Experience

Mum was made very welcome. As members of Mum's family, we too are made to feel very welcome. The staff (at all levels) are wonderful. So helpful and so friendly - nothing is a problem.

Reply from Ronnie Cavanagh, Marketing at Hillside Lodge Care Home

Thank you, Gordon, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Hillside Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Charmaine S (Daughter of Resident) published on 20 April 2018 Submitted via Review Postal Card
Overall Experience
Mum recently became a resident at Hillside Lodge. Both mum and I were nervous about moving into the nursing home although Hillside Lodge came with an excellent recommendation. Mum has settled in amazingly and we put this down to the excellent, caring, well-informed staff which is led by fantastic management.
Nothing is a problem, the staff put their residents first all needs met, safety at the forefront.

Both mum and I are hugely delighted with all aspects of care delivered.

Reply from Ronnie Cavanagh, Marketing at Hillside Lodge Care Home

Thank you, Charmaine, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and...  

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Review from Frances E (Daughter of Resident) published on 12 April 2018 Submitted via Review Postal Card
Overall Experience

I very much appreciated the support and care given to my mother during her time at Hillside especially by the main nursing sisters. They were very sympathetic and supported the family as well as my mother.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Frances, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We appreciate you taking the time to let us know how we are doing and your kind words about our team really mean a lot to us. Thank you once again. Take care.

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Review from Susan J (Daughter of Resident) published on 14 March 2018 Submitted via Website
Overall Experience
Warm, friendly and very caring home.

Management and staff are wonderful. Mum, we feel as a family is safe, happy and well.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Susan, for sharing your recent experience of Hillside Lodge Care Home. We are happy to learn it has been so positive and appreciate you letting us know how we are doing. Have a great day!

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Review from I L (Son of Resident) published on 7 March 2018 Submitted via Review Postal Card
Overall Experience

Whenever we visit my mum she is well cared for and has settled well. The staff are always friendly and helpful.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very...  

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Review from F J (Son of Resident) published on 7 March 2018 Submitted via Review Postal Card
Overall Experience

Mother admitted for palliative care on a stressed state Friday evening. took 3-4 days to acclimatise herself to new routines and giving up some decision making. More relaxed now. Staff all cheerful and helpful but obviously busy. Nurse acts as an effective intermediary. Food reported good but not always delivered hot.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you for sharing your recent experience at Hillside Lodge Care Home. We are pleased to learn that your overall experience has been positive and that you have felt supported by our team. We appreciate all feedback as we always look at areas to improve on. Thank you once again.

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Review from Eileen B (Daughter-in-law of Resident) published on 7 March 2018 Submitted via Review Postal Card
Overall Experience

My father in law is well looked after. I am happy with the care. The bedroom and home is always clean and I have no fault at all with the home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Eileen, for taking the time to share your experience of Hillside Lodge Care Home. We are happy to hear it has been so positive and look forward to seeing you again soon. Have a wonderful day.

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Review from David H (Brother of Resident) published on 29 January 2018 Submitted via Review Postal Card
Overall Experience

Very considerate and caring staff. Efficiently and thoughtfully managed. Rooms are always clean and well looked after.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, David, for your comments about your experience at Hillside Lodge Care Home. We really appreciate you letting us know how we are doing. We look forward to seeing you again soon. Take care.

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Review from Alan J (Nephew of Resident) published on 23 January 2018 Submitted via Website
Overall Experience
My aunt was taken into the care home for emergency respite following a fall at home.
The staff could not have been any kinder they made her feel so welcome.
They provide the best care and meals that I have seen in any care home.
The home has a lovely warm welcoming feeling.

It is clean and well run.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Alan, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from John A (Friend of Resident) published on 23 January 2018 Submitted via Website
Overall Experience

I would highly recommend this home to anyone I know who would need care I visit at least once a week and find the home very clean and welcoming staff can't do enough for you nothing is ever to much trouble management is excellent and very approachble 10 out of 10 home

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, John, for your praise and kind comments about our team here at Hillside Lodge Care Home. We're happy you found our staff to be so supportive during your experience here. Thanks again for the recommendation, and have an amazing day!

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Review from J F (Daughter of Resident) published on 6 December 2017 Submitted via Review Postal Card
Overall Experience

Staff, facilities and overall feel of the home is very friendly and warm. They go the extra mile to help residents and family members and nothing is too much trouble.

Rooms are clean and pleasant with ensuite, WC and sink. Plenty of arranged activities to suit all tastes and abilities. The home feels like a community and after only 3 weeks my dad has settled in and says it's his new home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you for your kind comments about your recent experience of Hillside Lodge Care Home. We appreciate you taking the time to let us know how we are doing and it is pleasing to hear that your Dad has settled into our family here at the home. We're happy you found our staff to be so supportive...  

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Review from Betty M (Friend of Resident) published on 7 November 2017 Submitted via Website
Overall Experience
Absolutely wonderful place, excellent care, very clean home and staff are always

entertaining the residents.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Betty, for taking the time to let us know how we are doing at Hillside Lodge Care Home. We are pleased to hear you had a positive experience and that your expectations were met. We appreciate all of your comments about the home and staff. It really means a lot to us. We look forward to your next visit. Take care!

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Review from Rosemary T (Friend of Resident) published on 28 September 2017 Submitted via Review Postal Card
Overall Experience

Our friend has been a resident for several months now. The all-round care he is receiving from all the staff is first class. The office and care staff are on the ball with answers to any queries. We are always made to feel welcome when we visit.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Rosemary, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Jackie R (Granddaughter of Resident) published on 20 September 2017 Submitted via Review Postal Card
Overall Experience

I find the home nice. Nan went in there about a year ago when she had a bad fall. The staff are friendly and very welcoming and there is so much for her to do we have to arrange our visits around her social calendar!

She has gone from being isolated and independent in her own home to having assistance but being surrounded by friendly residents and staff.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Jackie, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Hillside Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Peter M (Grandson of Resident) published on 18 September 2017 Submitted via Website
Overall Experience
My grandad is well looked after.
The care staff all work hard and nothing is too much trouble.
The meals are good and the chef will cook something special if my grandad wants something different.

I can recommend this care home.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Peter, for your kind comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Tommy D (Son of Resident) published on 13 September 2017 Submitted via Review Postal Card
Overall Experience

Since my mother entered the care home I have been very impressed with the level of care she has received since going in. All the staff are friendly and nothing is too much trouble. The home is always clean and always plenty of staff on hand to look after those in the home. My mother has been very happy since moving in.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Tommy, for your kind comments about your recent experience at Hillside Lodge Care Home. Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care...  

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Review from Yvonne R (Daughter of Resident) published on 13 September 2017 Submitted via Review Postal Card
Overall Experience

Mum very happy in the home, always cared for well.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Yvonne, for your kind comments about your recent experience at Hillside Lodge Care Home. We are pleased to hear that your Mum is happy here with us! Our residents’ well-being is our main priority and it is great to hear that you were so pleased with the quality of our care. Have a great day!

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Review from Iain B (Grandson of Resident) published on 7 September 2017 Submitted via Review Postal Card
Overall Experience

Hillside Lodge is an excellent care home. The staff are very friendly and helpful. The home is always clean and tidy. My grandma is happy in here and always speaks very highly of the staff and says the quality of the food is excellent.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Hillside Lodge Care Home

Thank you, Iain, for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 27 August 2026

We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.

News (0) & Events (0)

News

There are no news items for Hillside Lodge Care Home.

Upcoming Events

There are no upcoming events for Hillside Lodge Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hillside Lodge Care Home.

Accreditations

There are no accreditations posted yet for Hillside Lodge Care Home.

Meet the Team (6)

Monique McBeath
Monique McBeathJob Title Interim Home ManagerJoined 2018

I am a registered nurse with over 35 years of experience, and for most of my career I have focused on improving quality and enriching the lives of the people I look after.

Lisa Young
Lisa YoungJob Title Clinical Lead NurseJoined 2026

Lisa joins us from our sister home and is new to the role of Clinical Lead Nurse, and she brings with her a wealth of knowledge and experience which will help shape the care of the residents.

Donna Frizzell
Donna FrizzellJob Title Chef ManagerJoined 2022

My name is Donna, and I am the Chef Manager at Hillside Lodge Care Home. I am passionate about providing high-quality, nutritious, and enjoyable meals that support the health and wellbeing of our residents.

With experience in catering and hospitality, I work closely with residents, families, and care staff to ensure that our menus are varied, balanced, and tailored to individual dietary requirements and personal preferences. I believe that mealtimes are an important part of daily life, bringing comfort, enjoyment, and opportunities for social interaction.

Rachael Howlette
Rachael HowletteJob Title Activities Co-ordinatorJoined 2022

My name is Rachael, and I am the Activities Coordinator at Hillside Lodge Care Home. I am passionate about creating meaningful, enjoyable, and engaging activities that enhance the wellbeing and quality of life of our residents.

My role is to plan and deliver a varied programme of activities that encourages social interaction, mental stimulation, physical wellbeing, and personal fulfilment. From arts and crafts, music sessions, and games to community events, celebrations, and one-to-one activities, I strive to ensure there is something for everyone to enjoy.

Paul Strachan
Paul StrachanJob Title Maintenance OfficerJoined 2009

My name is Paul Strachan, and I am the Maintenance Officer at Hillside Lodge Care Home. My role is to ensure that our home remains a safe, comfortable, and welcoming environment for residents, visitors, and staff.

I am responsible for the upkeep and maintenance of the building, grounds, equipment, and facilities, ensuring that all areas are well maintained and meet the highest standards of safety and compliance. From routine repairs and preventative maintenance to supporting larger improvement projects, I take pride in helping to create a pleasant and well-functioning home for everyone.

Elizabeth Benzies
Elizabeth BenziesJob Title Housekeeping supervisorJoined 2010

My name is Betty Benzies, and I am the Housekeeping Supervisor at Hillside Lodge Care Home. I am dedicated to ensuring that our home is always clean, comfortable, safe, and welcoming for our residents, visitors, and staff.

I lead the housekeeping team in maintaining the highest standards of cleanliness and infection control throughout the home. From residents' bedrooms and communal areas to lounges and dining spaces, we work hard to create a pleasant environment where residents can feel relaxed, comfortable, and proud of their surroundings.

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