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Hillside Lodge Care Home

Braeside, Berwick-upon-Tweed, Northumberland TD15 2BY
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We cannot praise your staff enough and please pass on our most sincere gratitude to everyoneStuart B(Nephew of Resident/Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed
I have been here since Feb 2024, it is the most wonderful place in every way.R H(Resident / Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed
Brilliant and fabulous. First time in a long time that my Mum is safe and happy.M S(Daughter of Resident/Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed

Hillside Lodge Care Home is located just half a mile from the town centre, offering convenient access to local shops, public transport, and the A1 motorway, making it easily accessible for both residents and visitors.

The home provides high-quality residential care for individuals who require support with everyday tasks such as washing, dressing, eating, and managing medication. For those with more complex medical needs, dedicated nursing care is also available, delivered...  

Care Provided by Hillside Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Nursing CareFrom £1,350From £1,350
Nursing Dementia CareFrom £1,350From £1,350

Contact Hillside Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Monique McBeath(Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Parking

  • There is onsite parking.

Hillside Lodge Care Home Reviews (135)

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9.6

Hillside Lodge Care Home has a Review Score of 9.6 (9.555) out of 10, based on 17 reviews in the last 2 years. Over all time Hillside Lodge Care Home has 135 reviews.

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Showing 135 reviews matching selected criteria
Review from M B (Resident / Service User) published on 24 September 2021 Submitted via Postal Card
Overall Experience

To start - gold star. They did me proud in doing a room for my 90th birthday - cold drinks, biscuit and the chef made a 90th birthday cake. Not forgetting all the hard work the staff made with balloons and party hats and they had all the chairs and side tables in a circle. So one big thank you.

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Review from William H (Husband of Resident) published on 15 September 2021 Submitted via Postal Card
Overall Experience

During lockdown I was treated very well, I had a relationship with all the staff who were very helpful since lockdown. I have been treated with great respect and the help for my wife and the general care my wife gets is impeccable. She is very happy so far which helps me greatly.

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Review from Jason K (Friend of Resident) published on 15 July 2021 Submitted via Postal Card
Overall Experience

Excellent facility. Transformed from ten years ago. Welcoming, Covid-secure and very friendly. Staff are confident and the residents are welcomed.

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Review from Morag T (Wife of Resident) published on 29 June 2021 Submitted via Postal Card
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My husband went to Hillside Lodge for a weeks respite care. Unfortunately, he became ill and eventually was taken to hospital. The care he received in Hillside was second to none, and the staff were kind and supportive to me at a very difficult time. I would not hesitate to use this home in the future or to recommend it to friends. A first-class facility.

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Review from Linda S (Daughter of Resident) published on 16 June 2021 Submitted via Postal Card
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I found the management and staff very friendly and so helpful, very welcoming. The care staff I have met always have a smile and a word with me. My mother says the food is nice and there is a good choice. I don't know about activities as Mother is happy in her room.

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Review from Morag Mc (Daughter of Resident) published on 10 June 2021 Submitted via Postal Card
Overall Experience

My mum went to Hillside Lodge for a trial, unfortunately, she became acutely ill whilst with them, which was difficult for all concerned. However, at all times my mum's care and family support was given professionally and in a dedicated manner. Communication on all matters during this time was excellent, especially with the manager.

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Review from David S (Resident / Service User) published on 10 June 2021 Submitted via Postal Card
Overall Experience

I always have fun and plenty to do with the activities. My room is really nice and my brother visits me. Food is very good and I get a cooked breakfast, best meal of the day. The carers are the best and look after me and help me.

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Review from Jason B (Son of Resident) published on 6 May 2021 Submitted via Website
Overall Experience

My father was in Hillside for two weeks before he passed away. I would like to say that all the care and support he got was over and above exceptional. The staff were kind and caring, no matter what time of the day. Everyone deserves a massive medal for all the hard work they do and with smiles on their faces.

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Review from H M (Daughter of Resident) published on 18 March 2021 Submitted via Postal Card
Overall Experience

I am so glad I chose this home for my mum she is very well looked after extremely happy and cared for. During these difficult times, I am kept informed and up to date on all aspects of my mum's wellbeing also video calls where I can see her. I am very happy with all care and support my mum is given and how in touch the home is with me.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you for your comments about your recent experience at Hillside Lodge Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care.

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Review from David D (Son of Resident) published on 12 January 2021 Submitted via Website
Overall Experience

My mother spent the last few weeks of her life in Hillside, and the care she received was exceptional. We were initially concerned about institutional care, but these fears dissipated immediately upon her entry into Hillside. This care home is the perfect mix of professional management and medical care, and a loving caring community. Hillside is purpose-built, scrupulously clean and provides a calm and welcoming atmosphere. Its main strength, however, is its staff. Most of our contact was with the chief clinical lead who was truly exceptional in the bond that she formed with my mother and the constant care that she gave her at the end of her life. Mother's time in Hillside was brief, but it was made enjoyable, dignified, secure, respectful, comfortable and reassuring by all the staff who dealt with her. In our loss, we are hugely grateful for the care given to our mother by Hillside and are comforted by the fact that they helped make her passing so comfortable and supported. Thank you.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you, David, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hillside Lodge Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from T C (Friend of Resident) published on 17 December 2020 Submitted via Postal Card
Overall Experience

I have visited Hillside Lodge many times over the years, professionally and personally over the past 10 years. On my most recent 2 visits, I was supported to visit my old friend who recently moved into the care home. The staff were most helpful in enabling my visits and prior to that arranging form me to speak on the telephone to my friend. On my recent visit the staff including the manager were most helpful and treating my friend with courtesy and respect she told me she was happy and seemed very well looked after.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a lovely day!

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Review from Jessie R (Respite Resident) published on 15 December 2020 Submitted via Postal Card
Overall Experience

I am enjoying my time here and feel very happy and content. I would love to stay.

Reply from Kristen Fitzgerald, Marketing Assistant at Hillside Lodge Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.

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Review from Ronald B (Husband of Resident) published on 11 December 2020 Submitted via Postal Card
Overall Experience
My wife passed away on November 2nd and I completely blame the visits as we had been close for 85 years and due to understandable restrictions I had not been able to visit her since the 23rd March. She had therefore given up and wouldn't eat or drink. The staff were excellent and when I was in on the 15th November (Sunday) there were three qualified nurses in attendance which you would have not found even in a local hospital.

Thank you very much.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you, Ronald, for taking the time to share your feedback about our home. We are so sorry for your loss, and offer our sincere condolences on the passing of your wife. Thank you for the wonderful comments about our team at Hillside Lodge; who also express their deepest sympathies.

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Review from G M (Daughter of Resident) published on 8 December 2020 Submitted via Postal Card
Overall Experience

My mother has a new family in living at Hillside Lodge, especially with the activities it provides for the residents, she loves them. She is very well cared for, with dignity, safety, and she feels very secure in her own bubble. Hillside Lodge is a special place for people with dementia. The staff care for all their residents.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.

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Review from S R (Daughter of Resident) published on 3 December 2020 Submitted via Postal Card
Overall Experience

I find the staff very friendly and caring. There is a lovely caring atmosphere. My mother looks very calm and content. They have taken lots of time to settle my mother, caring for her every need.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from T G (Daughter of Resident) published on 30 November 2020 Submitted via Postal Card
Overall Experience
I have been able to visit my mum during an extremely upsetting time. The staff are very supportive and work really hard. The manager keeps me informed of visiting times and my mum's condition.

The activity workers are amazing doing Zoom calls and activities to keep mum occupied. The home is very clean and mum loves the food.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from V H (Daughter-in-law of Resident) published on 25 November 2020 Submitted via Postal Card
Overall Experience

Father-in-law stayed for one-week respite care. He said the care was excellent and the food couldn't be bettered. Because of Covid restrictions, he had to isolate but was ok with this. Overall he had a very pleasant stay.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments. Have a lovely day!

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Review from Dawn F (Sister of Resident) published on 29 September 2020 Submitted via Website
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I was so worried about my sister during this pandemic but I shouldn't have been. The care and management were amazing to put my mind at rest. My sister was so happy when I saw her on WhatsApp she said she couldn't be happier, they're working so hard putting on shows and even getting a takeaway in and opening a little cafe inside the home which looked like the one we used to go in when she was a little girl. The management are outstanding and do anything to make me relax. I know my sister is safe through these very serious and fighting times. Well done Hillside Lodge you are all very special. Keep up the hard, work stay safe very special people.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hillside Lodge Care Home was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from S J (Sister of Resident) published on 3 September 2020 Submitted via Postal Card
Overall Experience
My sister has been in your care home for a long time, every time we visit it's like home from home so special. Te staff and management are 1st class the home is spotless, the care staff are outstanding at there job.

Nothing is a bother and the manager will do all she can for us and is there if we need anything. It is so special to visit my sister and know how happy and well kept she is. Well done Hillside Lodge Outstanding.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you, we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Hillside Lodge Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review from Shirley B (Sister of Resident) published on 18 August 2020 Submitted via Website
Overall Experience
My sister has been in Hillside Lodge now since 2015. The staff and management are second to none, they have kept me updated all through this pandemic, letting me know how she is doing and what she has been up to.

Staff do an amazing job in this most difficult time, they have kept everyone safe and virus free, myself and our family can’t thank them all enough.

Reply from Olivia Shields, Marketing Assistant at Hillside Lodge Care Home

Thank you for letting us know how we are doing at Hillside Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 01 July 2026

We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.

News (0) & Events (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hillside Lodge Care Home.

Meet the Team (1)

Shanti Annapureddy
Shanti AnnapureddyJob Title:Deputy ManagerJoined: 2006

Shanti qualified as a nurse in 1989 and worked in various hospital departments in India for seven years. She then moved to Saudi Arabia, where she worked as a head nurse. In 2006, she relocated to the UK and began working as a nurse at Hillside Lodge. Since then, she has been a dedicated member of the team and progressed to the role of Clinical Lead Deputy Manager in 2012, a position she continues to hold today. Shanti prides herself on maintaining close relationships with the local community, multidisciplinary teams, and GPs. She has developed strong bonds with the residents and their families, ensuring a supportive and compassionate environment for everyone in her care.

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