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Hillside Lodge Care Home

Braeside, Berwick-upon-Tweed, Northumberland TD15 2BY
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We cannot praise your staff enough and please pass on our most sincere gratitude to everyoneStuart B(Nephew of Resident/Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed
I have been here since Feb 2024, it is the most wonderful place in every way.R H(Resident / Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed
Brilliant and fabulous. First time in a long time that my Mum is safe and happy.M S(Daughter of Resident/Service User)
Hillside Lodge Care Home, Berwick-upon-Tweed

Hillside Lodge Care Home is located just half a mile from the town centre, offering convenient access to local shops, public transport, and the A1 motorway, making it easily accessible for both residents and visitors.

The home provides high-quality residential care for individuals who require support with everyday tasks such as washing, dressing, eating, and managing medication. For those with more complex medical needs, dedicated nursing care is also available, delivered...  

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Care Provided by Hillside Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,300
Nursing CareFrom £1,300From £1,300
Nursing Dementia CareFrom £1,300From £1,300

At Hillside Lodge Care Home, fees cover personal care, accommodation, personal laundry, all meals, snacks and refreshments, toiletries, a varied programme of in-home activities and events, excursions, and access to Wi-Fi, giving residents and their family's complete peace of mind with the reassurance that everything is taken care of and included as part of daily life.

Chiropody and private dental are not included.

Respite stays are available at a minimum of 2 weeks.

Information is correct as of August 2026 and is subject to change.

Contact Hillside Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Monique McBeath (Interim Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)

Parking

  • There is onsite parking.

Hillside Lodge Care Home Reviews (136)

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9.6

Hillside Lodge Care Home has a Review Score of 9.6 (9.555) out of 10, based on 17 reviews in the last 2 years. Over all time Hillside Lodge Care Home has 136 reviews.

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Showing 136 reviews matching selected criteria
Review from Fiona M (Daughter of Resident) published on 3 August 2026 Submitted via Website
Overall Experience

My 80-year-old mum came to Hillside in July 2026, and from the moment she arrived, she was treated with exceptional kindness, dignity and respect. Every member of staff was caring, compassionate and genuinely went above and beyond, not only looking after Mum but supporting our whole family through an incredibly difficult time.

They made her final days as comfortable and peaceful as possible, while also giving us the time, space and support to spend time with her. Nothing was ever too much trouble, and their warmth and professionalism made an unbearable time so much easier.

We will always be grateful for the outstanding care Mum received. I cannot recommend Hillside highly enough. Thank you to every member of the team for making such a difference to Mum's final days. You are by far, an outstanding team and cannot thank you enough.

Reply from Leighanne McAskill, Administrator at Hillside Lodge Care Home

Thank you so much for your kind words. It means a great deal to our entire team to know that we were able to provide comfort, care, and support to both your mum and your family. We are grateful that you took the time to share your experience. Your words will be shared with the team, and we send you and your family our sincere condolences and best wishes.

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Review from David B (Son of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience
My dad was brought to Hillside (NHS bed). He needed a lot of care and found all staff were really good to him.

I would recommend Hillside Lodge to/for anyone who needs care.

Reply from Leighanne McAskill, Administrator at Hillside Lodge Care Home
Thank you David for taking the time to leave a review. Your recommendation means a great deal to us.

We're pleased to hear that your dad felt well cared for during his stay with us.

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Review from D A (Son of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

My 92 year old mother recently had a short respite stay at your lovely care home. From the minute she arrived until the minute she left, she was treated with dignity, care and compassion. All the staff were helpful and attentive at all times, and I know she really enjoyed her time there.

Reply from Leighanne McAskill, Administrator at Hillside Lodge Care Home
Thank you for taking the time to share your feedback.
We're very pleased to hear that your mother felt well cared for during her respite stay with us. Providing dignity, compassion and attentive support to every resident is very important to our team, so it's reassuring to know this was reflected in her experience.

I will pass your kind comments on to the staff. Thank you again for your review.

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Review from Steven A (Son of Resident) published on 21 May 2026 Submitted via Website
Overall Experience

My father has been a resident of Hillside care home for the past 3 years,he loves it,the staff are so friendly and caring. He gets stimulation in the lounge games etc. When I go in there isn't anyone who does not speak,I can't speak highly enough of Shanti and all the staff. Excellent!!

Reply from Leighanne McAskill, Administrator at Hillside Lodge Care Home

We are pleased to hear that your dad has been so happy with us for the last 3 years. Thank you so much for your kind words and lovely feedback, it is appreciated by the whole team.

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Review from John G (Partner of Resident) published on 12 May 2026 Submitted via Website
Overall Experience

My partner spent the last 7 months of her life at Hillside Lodge. She was happy there. The staff, every one of them treated her with care, kindness, compassion and dignity. All of the things you hope for in a care home. I visited my partner every day in the time she spent there and I was treated with all of the above as welll. The care my partner received was excellent. If I could give 10 stars out of 5 I would. The food was great, lots of activities and events for the residents etc. I can't praise the staff at hillside lodge highly enough, they are amazing. Thank You.

Reply from Leighanne McAskill, Administrator at Hillside Lodge Care Home

Thank you so much for your kind words John, it was a privilege to care for JG during her time with us, and we are so pleased she felt happy and care for here. Your appreciation of the staff means a lot them, they work very hard to create a warm and supportive environment not only for our residents...  

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Review from P C (Wife of Resident) published on 30 April 2026 Submitted via Postal Card
Overall Experience
Douglas was only in Hillside Lodge a short time, but he was well cared for and well liked by the staff. He settled very well, although he did miss home.

Thank you for all the care, for the kind staff and for looking after him.

Reply from claire anderson, Home Manager at Hillside Lodge Care Home

Thankyou for your review of your time here at Hillside Lodge

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Review from M T (Wife of Resident) published on 24 March 2026 Submitted via Postal Card
Overall Experience

Overall experience in Hillside Lodge, not value for money regarding care, 20-minute wait to be taken to the toilet. 40 minutes wait for a response to the alarm, to be told staff were on their break. On one occasion, waiting 1 hour for a meal course and getting it myself from the kitchen, being offered an afternoon drink, and it didn't materialise. Having showers when told my husband preferred a bath, preferred to eat in room, always taken to the dining room, except when I fed him. Little notice taken of what he liked for breakfast. Items of clothing are missing. On returning home, the home care were concerned about his bottom. Never mentioned in Hillside.

Reply from claire anderson, Home Manager at Hillside Lodge Care Home
Thankyou for taking the time to bring this to our attention, we take all feedback very seriously.
We are sorry to hear of your experience, please rest assured that your comments have been passed on to senior management .
Once again we are very sorry the experience did not meet your expectations.

Someone from senior management will be in touch very soon.

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Review from Pat T (Friend of Resident) published on 26 January 2026 Submitted via Postal Card
Overall Experience
My friend, who was elderly and needed help with all aspects, was very well cared for at all times. The carers were always obliging and kind. The nursing staff, the manager and the admin persons were always so pleasant and helpful.

I was always made welcome when visiting.

Reply from claire anderson, Home Manager at Hillside Lodge Care Home
Thank you for review were really happy you were made so welcome,

From all the team at Hillside Lodge

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Review from Wiliam D (Son of Resident) published on 20 January 2026 Submitted via Postal Card
Overall Experience
I can't praise Hillside Lodge and all the staff enough for their kind and friendly approach for the care that has been given to my mum, always very professional and friendly.

Hillside Lodge facilities are excellent all round.

Reply from claire anderson, Home Manager at Hillside Lodge Care Home

Thank You very much for your lovely review William.

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Review from Tracey N (Daughter of Resident) published on 9 December 2025 Submitted via Website
Overall Experience

My mum is in this care home and I cannot fault the staff. All the staff members are absolutely amazing and very helpful. My mum loves being in this care home. If there is a problem and you go to speak to a member of staff it gets sorted out

Reply from claire anderson, Home Manager at Hillside Lodge Care Home
Tracey, Thankyou very much for your lovely review.
We are very happy to know we are providing your mum with the best care.

From all the team at Hillside Lodge Care Home

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Review from S P (Friend of Resident) published on 30 September 2025 Submitted via Website
Overall Experience
I have just visited my friend in hillside lodge
I am always made to feel welcome
My friend is very happy and settled she enjoys the meals and there is always something for her to do
Her room is lovely and bright and the home is always clean
All the staff are very friendly and do a great job

My friend is never lonely and feels very much at home

Reply from claire anderson, Home Manager at Hillside Lodge Care Home

Thankyou for your lovely review, we are pleased to know your friend is happy here

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Review from Caroline T (Respite Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience
Here short period for respite care.

After bad fall.

Reply from claire anderson, Home Manager at Hillside Lodge Care Home

Thank you for your review after staying with us for respite care

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Review from Wendy C (Daughter of Resident) published on 22 August 2025 Submitted via Postal Card
Overall Experience

Can only praise everyone at Hillside Lodge. Staff at all levels are excellent. Facilities, food and care provided exceeded all expectations. Not much more to say. Excellent in all departments.

Reply from claire anderson, Home Manager at Hillside Lodge Care Home

Thankyou very much for your lovely review of our home

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Review from R L (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card
Overall Experience

This review is about my mum who sadly passed away in March. The staff was very friendly, very helpful at all times she loved the food, room was always very clean + tidy she got on well with all the staff.

Reply from claire anderson, Home Manager at Hillside Lodge Care Home

Thank you for a lovely review, from all the team at Hillside Lodge

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Review from G J (Wife of Resident) published on 23 May 2025 Submitted via Postal Card
Overall Experience

Kindness & care are helping my husband to settle.

Reply from Hillside Lodge Management, Management Team at Hillside Lodge Care Home

Thank you for taking the time to complete a review and it is our privilege being able to support you and your husband as he settles into Hillside Lodge Care Home.

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Review from A H (Respite Resident) published on 7 May 2025 Submitted via Website
Overall Experience
Wonderful place
Staff a delight cannot do enough for you
Also feel safe and secure here
Just spent my third spell of respite
Clean with plenty of activities food excellent

Would recommend this care home to anyone

Reply from claire anderson, Home Manager at Hillside Lodge Care Home

Thank you for a lovely review from all the team at Hillside Lodge

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Review from Stuart B (Nephew of Resident) published on 17 October 2024 Submitted via Website
Overall Experience
The staff at Hillside have been absolutely immense all the way through my aunt's stay, my aunt was particularly challenging as she had very poor sight and hearing, however they took all this in their stride and made her as comfortable as possible.
Sadly, my aunt passed away on the 1st October and again your staff were fantastic, we got a call on Friday the 27th September advising us that the doctor has said that he felt my aunt was not doing well and he considered it to be end of life, we called at the care home and my wife and daughter spent the night with her. Your staff kindly made my wife and daughter cups of tea and actually made a sandwich for them.
They treated my aunt with the upmost respect and looked after us when we were with my aunt for her last days.

We cannot praise your staff enough and please pass on our most sincere gratitude to everyone at the care home.

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Review from Betty B (Respite Resident) published on 8 August 2024 Submitted via Website
Overall Experience

5 plus the care and help I am receiving is excellent. The care staff and nurses are so very good and professional to me.

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Review from Y J (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card
Overall Experience

Our mother was here as a temporary NHS patient. My sisters and I were all impressed with the level of care, the friendly and welcoming staff and the care home environment as a whole. Our mother was very comfortable here.

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Review from R H (Resident / Service User) published on 13 June 2024 Submitted via Postal Card
Overall Experience

I have been here since Feb 2024, it is the most wonderful place in every way. It may be that I will have to live here for the rest of my life. The whole staff team is so caring.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 27 August 2026

We currently have vacancies at our lovely care home. Please get in touch with our friendly team to find out more.

News (0) & Events (0)

News

There are no news items for Hillside Lodge Care Home.

Upcoming Events

There are no upcoming events for Hillside Lodge Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hillside Lodge Care Home.

Accreditations

There are no accreditations posted yet for Hillside Lodge Care Home.

Meet the Team (6)

Monique McBeath
Monique McBeathJob Title Interim Home ManagerJoined 2018

I am a registered nurse with over 35 years of experience, and for most of my career I have focused on improving quality and enriching the lives of the people I look after.

Lisa Young
Lisa YoungJob Title Clinical Lead NurseJoined 2026

Lisa joins us from our sister home and is new to the role of Clinical Lead Nurse, and she brings with her a wealth of knowledge and experience which will help shape the care of the residents.

Donna Frizzell
Donna FrizzellJob Title Chef ManagerJoined 2022

My name is Donna, and I am the Chef Manager at Hillside Lodge Care Home. I am passionate about providing high-quality, nutritious, and enjoyable meals that support the health and wellbeing of our residents.

With experience in catering and hospitality, I work closely with residents, families, and care staff to ensure that our menus are varied, balanced, and tailored to individual dietary requirements and personal preferences. I believe that mealtimes are an important part of daily life, bringing comfort, enjoyment, and opportunities for social interaction.

Rachael Howlette
Rachael HowletteJob Title Activities Co-ordinatorJoined 2022

My name is Rachael, and I am the Activities Coordinator at Hillside Lodge Care Home. I am passionate about creating meaningful, enjoyable, and engaging activities that enhance the wellbeing and quality of life of our residents.

My role is to plan and deliver a varied programme of activities that encourages social interaction, mental stimulation, physical wellbeing, and personal fulfilment. From arts and crafts, music sessions, and games to community events, celebrations, and one-to-one activities, I strive to ensure there is something for everyone to enjoy.

Paul Strachan
Paul StrachanJob Title Maintenance OfficerJoined 2009

My name is Paul Strachan, and I am the Maintenance Officer at Hillside Lodge Care Home. My role is to ensure that our home remains a safe, comfortable, and welcoming environment for residents, visitors, and staff.

I am responsible for the upkeep and maintenance of the building, grounds, equipment, and facilities, ensuring that all areas are well maintained and meet the highest standards of safety and compliance. From routine repairs and preventative maintenance to supporting larger improvement projects, I take pride in helping to create a pleasant and well-functioning home for everyone.

Elizabeth Benzies
Elizabeth BenziesJob Title Housekeeping supervisorJoined 2010

My name is Betty Benzies, and I am the Housekeeping Supervisor at Hillside Lodge Care Home. I am dedicated to ensuring that our home is always clean, comfortable, safe, and welcoming for our residents, visitors, and staff.

I lead the housekeeping team in maintaining the highest standards of cleanliness and infection control throughout the home. From residents' bedrooms and communal areas to lounges and dining spaces, we work hard to create a pleasant environment where residents can feel relaxed, comfortable, and proud of their surroundings.

Frequently Asked Questions about Hillside Lodge Care Home

What types of Care is Hillside Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hillside Lodge Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Hillside Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hillside Lodge Care Home to the centre of Berwick-upon-Tweed?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Lodge Care Home to verify any information. View our terms and conditions. Hillside Lodge Care Home has an Enhanced Service -more info.