Bryn Celyn

I was a little apprehensive at first as leaving my Father, but he settled in quickly. From the start, I felt reassured by the friendliness of the staff. Each day I visited, Dad was well cared for and more than content. All the staff were lovely and really did care. I felt confident and happy that Dad was being well looked after by fantastic staff in a clean, safe and happy environment.

From the time you step over the threshold you feel at home. Well looked after by both staff & management's one member of staff allowcated. for medication and knowlagable as well. Invited back for festivities which was good.

Many thanks for caring for our friend Sue in her final days. Your care and compassion was above reproach, and all the staff were cheerful and friendly and efficient. Couldn't have wished for a better place for her, such a lovely atmosphere . Eternally grateful to you.

We would like to thank all the staff for the level of care, compassion and dignity they showed our Friend Sue in her final days. We could not have asked for more, would definitely recommend Bryn Celyn as an excellent care home. Sadie was so welcoming and Darren was so helpful thank you x

First visit to the home was good. The staff were excellent. Settled after a few days. Dissapointed that there wasn't a shower in the bathroom. Because of his sight and learning, he had his meals in the room, where as he is better to a table.

Thank you Bryn Celyn.

My Dad John came to Bryn Celyn in August for three weeks respite.The only way I could describe the home is it's like a hotel.The staff members were absolutely fantastic with him and he loved his stay.My Dad lives with me permanently and this was his first time away from us in 14 months.Dad will definitely be returning for a break and is already looking forward to it.I would also like to praise Alison the care home manager who put my mind at ease and made the whole process so smooth.Every time I phoned I was constantly reassured that Dad was fine.His room was beautiful and cosy and every where was spotless.The Carers are constantly checking to see that the residents are ok and you could see that they definitely cared.Thank you again to the team at Bryn Celynxx

The cost of the additional fees is a concern , however the management are always willing to discuss this and any other concerns arising .

Mam has been in Bryn Celyn for 7 years. It has always been great here. Sometimes there is not enough staff but they all do their best.

Food was excellent, except for overcooked mushy vegetables.

All the staff are very helpful and friendly and take good care of my father.

The care home makes family members extremely welcome. You know that maintaining residents' dignity and showing respect are high priorities. The managers and staff are very approachable. A good variety of food on offer and available at frequent intervals during the day

As an emergency respite for my Father, it was a wonderful home. The care and attention which was given was amazing. We can't thank everyone enough! I remember the nurse on duty the day we arrived, him asking my dad, "What can we do for you?" Dad replied - "A bath or a shower please?" the nurse replied, "Of course, we can do that for you". I knew then, my dad would be cared for with compassion. They did not fail! Maintenance team - Kind and helpful. Entertainment team - welcoming fun and activities most days, wonderful! Christmas, festive activities were fantastic! Everyone welcome. Food always looked nice and nutritious. Receptionist/Management team - welcoming, approachable and very helpful. Although my father was only at Bryn Celyn for a short while, his well-being and care was wonderful. We can thank you, all the staff, enough. Best wishes to all the staff for 2025!

Thanks very much for your kindness and compassion all, especially working in what could be a stressful job.

The charges to the home are high but I seem to get value for the fee paid.

Keep us well informed regarding any problems with Mother-in-law. She seems very happy and well cared for. The carers are always extremely patient with her. Plenty of activities to keep her entertained. The home arranges hospital visits regarding ambulance and chaperones when required. Our experience of the home is very good.

We, as a family, feel that the home meets the individual needs and would like to thank everyone for the kindness and support they offer.

My mother was very happy there and was looked after until the day she died, the best decision I made was for her to go there, recommend to anyone. The staff are very caring and helpful, upstairs and down, food is lovely and catered for her needs for diabetes.

My mother appears to be well cared for. There were lots of activities at the home before Christmas. As a family, we feel that we are included and kept up to date in all aspects of her care. My mother enjoys visiting the hairdresser, also enjoys the coffee mornings. The staff appear to interact well with the residents.

Staff are great and the care given to my father is excellent. Facilities at the home are very good. My father is enjoying his time there and has an excellent rapport with the staff. The cleanliness of the home is very good.