Bryn Celyn

Bryn Celyn, Maesteg Park, Maesteg CF34 9LS
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9.8 101 Reviews
  • Bryn Celyn, Maesteg
Bryn Celyn is a popular, purpose-built care home in Maesteg, proving the highest standards of residential and nursing care.

The home is tastefully decorated to create a warm and homely environment for the residents, while the compassionate care team provide the highest standard of relationship-centred care.

Outside, the home has a beautiful interactive garden which is designed to encourage residents to continue to live an active and independent lifestyle.

The 'good life' garden features an outdoor cooking station, vegetable patch, greenhouse, and even the home's very own pet chickens.
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Care Provided by Bryn Celyn

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 56 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1330
  • Self-Funded Nursing Care: from £1549
  • RESPITE Self-Funded Residential Care: from £1330
  • RESPITE Self-Funded Nursing Care: from £1546

*Prices mentioned are starting at.

These prices are only a guideline, please contact Bryn Celyn to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group/Owner

Person in Charge

  • Lesley Mason (Group Operations Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (56)

Bryn Celyn Reviews (101)

9.8

Bryn Celyn has a Review Score of 9.8 (9.795) out of 10, based on 34 reviews in the last 2 years.
Over all time Bryn Celyn has 101 reviews.

Overall Experience
  • 84
  • 16
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Date Published
  • 101
  • 5
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  • 34
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Reviewer Connection to Bryn Celyn
  • 33
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  • 14
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  • 2
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  • 1
  • 1
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Total of 101, showing 41-60
Review from A O (Son of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care my mother receives here.
Reply from Nicki Hockly, General manager at Bryn Celyn
Thank you for taking the time to review Bryn Celyn, I am glad you are pleased with the service.
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Review from J F (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing, friendly, helpful and loving staff.
Reply from Nicki Hockly, General manager at Bryn Celyn
Many thanks for your review, I have shared this with the team.
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Review from Jason F (Son of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with everything and all of the staff are very nice and welcoming. My dad seems very happy here and safe and well looked after.
Reply from Nicki Davies, General manager at Bryn Celyn
Many thanks for your kind review, I am glad Dad is happy with us. Best wishes.
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Review from Lesley T (Friend of Resident) published on 9 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a lovely place my friend is really happy here. All care homes should be like this (fantastic).
Reply from Nicki Hockly, General manager at Bryn Celyn
Thank you so much for your kind review, our team works hard to ensure those living at Bryn Celyn are happy. I have shared your comment with the team.
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Review from Sarah W (Daughter of Resident) published on 2 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The difference in my dad's health and temperament is unbelievable. We were discussing end-of-life care when he arrived in June now, 4 months later, he is thriving, happy, engaged and settled. This is all a result of the fabulous one-to-one care and attention provided by all the team at Bryn Celyn. Fantastic
care is provided by all departments, every single day of the week.
Reply from Nicki Hockly, General manager at Bryn Celyn
Many thanks for your lovely review, I am so glad Dad's health has improved and your experience at Bryn Celyn has been such a positive one. I have shared your review with the team.
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Review from Lynne P (Friend of Resident) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are ready to help you with anything. Polite and caring. A member of staff in the office is very kind and helpful. All the staff are amazing and doing a fantastic job.
Reply from Nicki Hockly, General manager at Bryn Celyn
Thank you for your kind review. We are pleased to hear your experience has been positive and the team are so helpful. Your feedback has been shared with the team.
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Review from Gareth B (Son of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, my visit to see my mother went very well. The staff are always friendly and professional and also try to be very accommodating. The building is very clean and tidy, inside and out. Overall, the experience is always very good and hassle-free. Well done to all of you.
Reply from Nicki Hockly, General manager at Bryn Celyn
Thank you so much for taking the time to leave this review. We are so glad you hear your visits go well and you have a good experience at Bryn Celyn. Your review has been shared with the team.
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Review from A R (Friend of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Bryn Celyn to be a very friendly place. Very clean and the staff are more than helpful. Nothing is too much trouble. Every resident is treated with respect and dignity.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for your kind review - I have shared this with the team who are always grateful for such positive feedback.
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Review from Huw H (Son of Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother's been a resident of Bryn Celyn, my family and I have been very satisfied and relieved at the level of care she's received. Every member of staff has been very helpful, attentive and caring, which has dispelled any doubts or concerns I may have had. Particular gratitude is due to the
nursing staff, three in particular and I must make mention of the general manager who has been so obliging, welcoming, helpful and professional. In summation, the level of care has surpassed our expectations, for which my family and I are extremely grateful. Thank you all!
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you so much for your kind review, I have shared this with the team. We love what we do and it is great to receive this recognition. Thank you.
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Review from A L (Cousin of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having worked in Bryn Celyn, I know the dedication the staff have with the residents (I don't like the term service user). This is their home, so to me, this is their residence. Every effort is made to ensure the residents are cared for, both mind, body and spiritual. Regular events and celebrations
keep them in touch with the world outside.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for taking the time to review Bryn Celyn, we appreciate your feedback and the support. I have shared your feedback with the team- we all enjoy the regular events and celebrations!!
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Review from Joan L (Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I come from Port Talbot, so I have made new friends in Maesteg. Everyone is great and the staff. We had a great day on Sunday for the Queen's Jubilee. Nice food and two smashing singers. The gardens are fine and I have got a tree planted for my son, he has died. I am happy here.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for your lovely review. I am so pleased your experience is positive and we all enjoyed the Queen's Jubilee. I have shared your review with the team!
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Review from A R (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a respite resident since the end of May. We are absolutely delighted with his treatment and care. The staff and management are fantastic. Well done to all. I would recommend to anyone.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for taking the time to review Bryn Celyn. It is a pleasure to care for Dad and we are pleased your experience has been so positive.
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Review from J H (Daughter of Resident) published on 25 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food is very good, flexible menus etc. The staff are very caring, but often short-staffed. The activities are good, but often geared towards female residents. Top-up fee far too expensive and questions to administration team not answered.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for taking the time to review Bryn Celyn. We welcome all feedback. Please contact me anytime if you have questions. I am happy to discuss and support.
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Review from Julie C (Daughter of Resident) published on 25 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided is fantastic. My mother is involved in plenty of activities, along with the rest of the residents. The staff are very kind and caring and do a very good job. The residents health is a prime priority. Testing and masks are in place to ensure their safety.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for your kind review. I am glad Mum is enjoying the activities at Bryn Celyn. I have passed your feedback to the team looking after Mum.
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Review from Phil J (Brother of Resident) published on 21 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was treated with respect and dignity during her stay. The staff were keen to discuss my sister's needs and always showed concern for her welfare. I found the staff helpful on each occasion I visited.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for your kind review, I have shared this with the team. I am glad your experience was so positive during your sister's stay.
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Review from Gary D (Nephew of Resident) published on 29 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, clean and well-maintained home. Staff all very friendly and approachable. Plenty of activities to keep residents occupied. As family members, you are always made to feel very welcome.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for your kind review. We have shared your feedback with the team at Bryn Celyn.
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Review from S G (Daughter of Resident) published on 7 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Celyn clearly demonstrates how an organisation relies on the quality of its staff. Happy staff equals happy residents. The warm and caring atmosphere creates a welcoming relaxed and homely environment for residents, visitors and staff alike. Catering to individual requirements with dignity and
empathy. The disruption of these unprecedented times has been well managed. Plenty of activities and entertainment are highly recommended. The true meaning of a "home".
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you so much for your kind review, we continue to work hard during these difficult times to support our residents and families. I have shared your review with the team.
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Review from Beatrice J (Resident) published on 1 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since living at Bryn Celyn I have renewed friendships with people who I went to school besides making new friends.
I appreciate the kindness and help of the team who do so well to look after us.
The food is always to a high standard, we are never too likely to lose weight here.
We haven’t got the
worry of everyday living.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for your kind review, I am glad your experience has been so good living in Bryn Celyn. I will share your review with the team.
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Review from Anne Shirley D (Resident) published on 1 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy at the home.
The food is excellent and is at a very high standard.
There are a good variety of activities that they offer, and most of the time I do attend.
The housekeeping and laundry are excellent.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for taking the time to review us and for your kind words, your review has been shared with the team who always appreciate the recognition.
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Review from Harry E (Resident) published on 1 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since I have come to the home I had no idea about the running of the home but the staff are so obliging it only took hours and not days to find out how the system works that’s because the help is always there.
The home is run so well and everybody has got time for you, considering they are so busy.
Reply from Nicki Davies, General manager at Bryn Celyn
Thank you for your kind review, the team work hard to make everyone's experience a great one and I am glad we have been able to do this for you. I will share your review with the team.
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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Bryn Celyn is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.795 for Bryn Celyn is calculated as follows: ( (328 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 405 Ratings = 4.795
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bryn Celyn is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Sadie Hunt

Job Title: Home Manager Joined: 2023

Hi, I joined the team in 2023. I am the Clinical Home Manager and a Registered General Nurse.


I have an extensive background in care home nursing and clinical development.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryn Celyn to verify any information. View our terms and conditions. Bryn Celyn has an Enhanced Service - more info.