Bryn Celyn

Bryn Celyn, Maesteg Park, Maesteg CF34 9LS
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9.8 100 Reviews
  • Bryn Celyn, Maesteg
Bryn Celyn is a popular, purpose-built care home in Maesteg, proving the highest standards of residential and nursing care.

The home is tastefully decorated to create a warm and homely environment for the residents, while the compassionate care team provide the highest standard of relationship-centred care.

Outside, the home has a beautiful interactive garden which is designed to encourage residents to continue to live an active and independent lifestyle.

The 'good life' garden features an outdoor cooking station, vegetable patch, greenhouse, and even the home's very own pet chickens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 56 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1330
  • Self-Funded Nursing Care: from £1549
  • RESPITE Self-Funded Residential Care: from £1330
  • RESPITE Self-Funded Nursing Care: from £1546

*Prices mentioned are starting at.

These prices are only a guideline, please contact Bryn Celyn to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group/Owner

Person in charge

  • Lesley Mason (Group Operations Manager)

Local Authority / Social Services

Admission Criteria

  • No Smokers
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (56)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (56)

Bryn Celyn Reviews (100)

9.8

Bryn Celyn has a Review Score of 9.8 (9.789) out of 10, based on 33 reviews in the last 2 years.
Over all time Bryn Celyn has 100 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Bryn Celyn
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Total of 100, showing 61-80
Review from R C (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dear dad has been poorly recently as a result he has spent the last few weeks at Bryn Celyn care home. Whilst there he has received exemplary care from the wonderful staff. They are all fantastic and dad returned home this week. I would like to record here my sincere thanks to every one of the managers,
professional carers and the catering staff. Dad has made a remarkable recovery. You are amazing!
Reply from Nicki Davies, General manager at Bryn Celyn

Thank you so much for your kind review, it was a pleasure to look after dad and we hope he is keeping well!

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Review from C W (Granddaughter of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care is given. Heartbreaking decision made much easier. All needs attended to. Home away from home. The staff are excellent and supportive, any worries are sorted easily and efficiently.
Reply from Nicki Davies, General Manager at Bryn Celyn

Many thanks for your kind review, we are glad your experience has been so good. I have shared this feedback with the team. Take Care

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Review from Jayne E (Daughter of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been very well cared for since coming in December 2019. I have been very pleased with her care throughout Covid. I have been grateful for all the care and love given to my mum by the fantastic staff. Communication has been excellent - regular emails and always willing to talk at any time.
Reply from Nicki Davies, General Manager at Bryn Celyn

Many thanks for your kind review, we are pleased that despite the pandemic your experience has been a good one and communication has been excellent. Your feedback has been shared with the team. Stay Safe

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Review from S T (Son of Resident) published on 14 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 96-year-old mother was recently taken very ill and after a short spell in hospital, she was moved to Bryn Celyn care home.
The service has been outstanding both in terms of arranging her transfer and the care she has received since. The staff have been really nice, helpful and supportive, the food
is excellent and the home itself is very pleasant and airy. Overall outstanding.
Reply from Nicki Davies, General Manager at Bryn Celyn

Thank you for your review, we are glad that we could support you so well during this difficult time. Take care and continue to stay safe

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Review from C J (Wife of Resident) published on 17 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Bryn Celyn has been one of great satisfaction in every aspect. The staff were all friendly and very caring. The cleanliness was excellent. The food was of a high standard with several choices at each mealtime. The efficiency with which Bryn Celyn is run is most impressive and I would
recommend it to anyone who needed care for a loved one.
Reply from Nicki Davies, General Manager at Bryn Celyn

Thank you so much for your kind review, it was a pleasure to support both you and your husband during his stay. Stay Safe.

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Review from Megan E (Resident) published on 3 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved in just before lockdown and I couldn’t have asked for better it is so good and everything is up to date. I had a surprise and I am more than happy here. At home, I had loads of friends and I came to Bryn Celyn and I have made wonderful friends and the team are great to me. January was a very
special time for me and I had a really special Birthday and this care home went above and beyond and made great memories for me and my family.
Reply from Nicki Davies, General Manager at Bryn Celyn

Thank you for your kind message, I will ensure it is shared with the team. We are so glad to hear your experience at Bryn Celyn has been so good and you are surrounded by great friends and a great team.

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Review from Sandra M (Daughter of Resident) published on 16 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the hardworking, caring staff at Bryn Celyn. The care and compassion they show are second to none. My dad has been there for 3 and a half years, the staff are part of our family and they treat us the same. We can never thank the staff enough for the way they have cared
for dad during this awful pandemic, it gives me comfort knowing he's cared for by such caring people. Dad enjoys his food there and there is a very high standard of cleanliness. These carers are angels in disguise. Highly recommend.
Reply from Nicki Davies, General Manager at Bryn Celyn

Many thanks for taking the time to review Bryn Celyn, I have shared your kind comments with the team who really appreciate the recognition. We are so pleased to see how positive your experience with us has been. We look forward to seeing you when it is safe to do so.

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Review from E P (Resident) published on 15 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been a resident for about eighteen months and I have found the staff at the home to be caring, compassionate and professional. Any concerns I have had have usually been dealt with promptly despite some staff shortages. I am able to undertake a good variety of activities along with the good friends
that I have been fortunate to make here. We have a wonderfully efficient laundry service and the meals here are varied and of a good standard. I am enjoying it here.
Reply from Nicki Davies, General Manager at Bryn Celyn

Many thanks for your review, I am glad you are having such a good experience here with us at Bryn Celyn, I have shared this with the team who really appreciate the recognition. Stay Safe.

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Review from David T (Resident) published on 10 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
I get on with the team at Bryn Celyn, we mostly have a laugh. I don’t always like the food but I have always been fussy, they do their best. I’m happy living here, I like my room and have all of my personal things close to me.
Reply from Nicki Davies, General Manager at Bryn Celyn

Thank you for your review, we appreciate all feedback. I am glad you like your room and your personal things are with you. Please let our team know if there is anything we can do to improve your dining experience.

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Review from Lynda W (Daughter of Resident) published on 8 December 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has dementia. This is her 4th year at Bryn Celyn care home. She is extremely well looked after by all the staff. The staff work tremendously hard and are a credit to Hallmark particularly during this awful year. They should not only be applauded but compensated for the extra hard work and
long hours they have contributed to ensure a safe environment.
Well done all at Bryn Celyn!
Reply from Nicki Davies, General Manager at Bryn Celyn

Many Thanks for your kind review, I have shared this amongst the team. The support from families and friends has been fantastic throughout the year. We look forward to seeing you all again when it is safe to do so.

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Review from Liz R (Daughter of Resident) published on 24 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bryn Celyn is well kept. The staff are organized and friendly and always go out of their way to support the residents as well as their families. I live in the US so even before lockdowns and social distancing, the team at Bryn Celyn were great in supporting regular video catch-ups with my mom and keeping
us connected. They take care of the little things as well as the big.
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Review from Enid Sian H (Daughter of Resident) published on 20 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bryn Celyn is a very friendly place. The residents are well looked after and there are plenty of activities to keep the residents entertained. During this difficult time the staff have gone above and beyond their call of duty and I am very grateful to each one of them for keeping our loved ones safe.
Reply from Nicki Davies, General Manager at Bryn Celyn

Thank you so much for taking the time to review our home, your comments are appreciated. The team continue to work really hard to support everyone during this difficult time. We look forward to welcoming you back when it is safe to do so.

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Review from R W (Son of Resident) published on 20 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing home, clean and fresh. Staff are always willing to help and friendly. The manager is full of life, very helpful and knowledgeable. They have a variety of activities and always put residents care and welfare first. A first-class home, which is highly recommended.
Reply from Nicki Davies, General Manager at Bryn Celyn

Many thanks for taking the time to review our home, our team continue to work hard with activities and entertainment during this difficult time. We look forward to welcoming you back into the home when it is safe to do so.

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Review from Rhys D (Son of Resident) published on 17 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home and very well presented. Very nice location with pleasant and friendly staff always willing to give a friendly smile. The facilities are fun and keep the residents fit and entertained.
The care they provide is second to none.
Reply from Nicki Davies, General Manager at Bryn Celyn

Thank you for taking the time to review Bryn Celyn Care Home. Many thanks for your kind review; our team continue to keep our residents busy during this difficult time. We look forward to welcoming visitors back when it is safe to do so.

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Review from J W (Daughter of Resident) published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad loves the home. He has settled really well. Your home looked after him better than the hospital. Cleaned his foot, not swollen anymore. The only thing I find difficult is to talk on the telephone to my Dad.
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Review from M P (Son of Resident) published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All care homes should use this care home as a benchmark of quality.
Reply from Michelle Williams, General Manager at Bryn Celyn

Thank you for taking the time to review Bryn Celyn Care Home. We are glad we meet your expectations and we will continue to deliver high standards of care.

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Review from Diane E (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to take this opportunity to thank all the staff and management for being so caring and approachable towards my mother it is most appreciated.
I can travel back to Perth Australia with confidence knowing she will be looked after.
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Review from M P (Daughter-in-law of Resident) published on 5 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Celyn has lived up to expectations. My mother-in-law has been treated with patience and loving care. She has enjoyed a trip to Swansea and Mumbles with the home and the activities for the residents are numerous and varied.
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Review from Catherine G (Daughter of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has only recently become a resident, but so far the staff and management have been faultless. The care and friendliness of the staff are second to none. One issue is the continuous use of agency nurses. This has caused some problems. I know the management are trying to recruit nurses who are
really needed. I also was surprised that there was only one qualified nurse on nights, usually agency!
Reply from Michelle Williams, General Manager at Bryn Celyn

Thank you for your comments. We are currently interviewing for night team but I would be happy to discuss this with you in more detail face to face if you wish.

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Review from Mair O (Wife of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All aspects of care excellent. No fault found in any aspects of care.
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Current Review Score: 9.8 (9.789)

Overview of Review Score

The Review Score of 9.8 (9.789) out of 10 for Bryn Celyn is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.789 for Bryn Celyn is calculated as follows: ( (316 Excellents x 5) + (71 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 393 Ratings = 4.789
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bryn Celyn is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

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Sadie Hunt

Job Title: Home Manager Joined: 2023

Hi, I joined the team in 2023. I am the Clinical Home Manager and a Registered General Nurse.


I have an extensive background in care home nursing and clinical development.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryn Celyn to verify any information. View our terms and conditions. Bryn Celyn has an Enhanced Service - more info.