Bryn Celyn

The care they provide is second to none.

My Dad loves the home. He has settled really well. Your home looked after him better than the hospital. Cleaned his foot, not swollen anymore. The only thing I find difficult is to talk on the telephone to my Dad.

All care homes should use this care home as a benchmark of quality.

Bryn Celyn has lived up to expectations. My mother-in-law has been treated with patience and loving care. She has enjoyed a trip to Swansea and Mumbles with the home and the activities for the residents are numerous and varied.

I can travel back to Perth Australia with confidence knowing she will be looked after.

My Dad has only recently become a resident, but so far the staff and management have been faultless. The care and friendliness of the staff are second to none. One issue is the continuous use of agency nurses. This has caused some problems. I know the management are trying to recruit nurses who are really needed. I also was surprised that there was only one qualified nurse on nights, usually agency!

All aspects of care excellent. No fault found in any aspects of care.

On the whole, a good care home, however, there have been some occasions when left alone eg on the toilet, he has fallen and hurt himself, which would not have happened if he had been supervised. The cleanliness of the home is excellent as is the diet provided for the resident. Staff are helpful when any issue is brought up.

At first we, as a family, were naturally apprehensive about our mother going into residential care. However, our fears were soon allayed. The staff are approachable and friendly. They treat the residents with care, dignity and respect. There are numerous activities for residents to participate in if they so wish, whilst respecting those who chose not to. The en-suite rooms can be personalised to each resident's personal tastes and personal items from home can be brought in. The cafe is a lovely place to meet and on-site.

My mother is settled into home and well looked after by friendly, helpful and approachable staff. The home is clean and well kept with good facilities. As a visitor, I always feel welcome and encouraged to discuss Mam's care and wellbeing. She is happy and settled in a well-run home that is keen to ensure residents are involved in their care.

Excellent staff. Can't do enough to help you. Well organised activities although some good ones have not been repeated when the contract was out. Food is excellent with a good variety of meals and choice. Facilities eg the cafe area are well thought out and give residents and visitors an informal place to relax and chat. Would definitely recommend this nursing home.

The standard and care is excellent and staff are marvellous and I would recommend to anyone.

I like the fact it is trying to keep residents' minds active. it is clean, tidy and a world away from lots of other care homes (in my experience which is like going back in time). The meals are lovely, there is plenty going on and I feel he is being cared for and is safe, which gives us peace of mind.

The food is great. Care is really good and my mother loves it up here. The coffee shop is a great thing to have as well and is very inviting as it looks nice and clean and plenty of people use it. Overall very happy that my mother is being cared for. Better than we expected as we really didn't want to put her in a care home.

Good entertainment and lovely trips.

They are happy to adapt things to suit the residents when they are asked.

I cannot praise the home enough. Since my mother-in-law has lived at the home her quality of life has improved greatly. She lived alone and was lonely and depressed. The home has given her a new lease of life. All the staff treat both her and us with respect and care. She loves her new family.

We have been very impressed with the services provided for my mum and can see she has settled well.

My mother is encouraged to participate in activities and is enjoying the social side.

Mam has settled in really well and if anyone asks if she likes being here she likes being here she says "of course I do". The staff are excellent very caring and always treat residents with dignity and always make sure that they give residents a choice about where they want to go and what to do etc. All of the family who comes to visit mam are always impressed with the home and the care received.