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- Hallmark Greenhill Manor care home







Nestled in a serene spot within the beautiful valleys, Hallmark Greenhill Manor invites residents to thrive in a luxurious yet homely environment. This care home provides award-winning residential, dementia, nursing, and respite care, including a vibrant younger person’s community. All with peace of mind that Hallmark All-Inclusive covers all the essentials.
Acknowledging the challenges that come with aging, the team at Greenhill Manor lives for every precious moment. Their bighearted...
Care Provided by Hallmark Greenhill Manor
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Escorts and the cost of non-NHS transport to routine, planned appointments.
Personal newspapers and magazines
Guest Dining
Admission fees for activities / outings
Private telephone and Sky connection
Hairdressing
Therapies
Chiropody
The price(s) shown are provided by the care home. Contact Hallmark Greenhill Manor for full pricing details and T&Cs.
Contact Hallmark Greenhill Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Number of floors: 2
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (39)
Parking
- A large visitor car park at the front of the home which should have ample car parking spaces.
Hallmark Greenhill Manor Reviews (138)
Hallmark Greenhill Manor has a Review Score of 10 (10.000) out of 10, based on 25 reviews in the last 2 years.
Over all time Hallmark Greenhill Manor has 138 reviews.
Greenhill Manor Care Home is an extremely good nursing home it specialises in dementia care. The staff and environment are excellent. There are many challenges when dealing with this particular group of people but the whole team from managers, nursing staff, housekeepers, kitchen and maintenance staff always named my mother this meant so much when leaving her that she was a person "The extended family" thank you all.
I visit my mother nearly on a daily basis and I am so grateful and happy with the care she receives from this fantastic care home.
My mother has been here a year now and the way she has been taken care of is fantastic. All the staff are so kind and caring and take of her every need. Christmas time here was really great too.
My nan is treated with dignity and great care at Greenhill Manor Care Home. We visit as often as we can usually a few times a week but never worry about leaving her in such capable hands. Thank you.
This care is second to none. The staff are friendly and always make me feel welcome. The home is like a five star hotel and my friend is happy to live here, going on trips, having fun and general 'living' life to the full again.
The team of really approachable and friendly and want only the best for my friend and others living at Greenhill. The home is clean, food is great, with lots of activities.
I would recommend this care home.
An excellent care home with a fantastic standard of care. We are always made to feel very welcome whenever we visit our grandmother.
My grandmother has been a resident for roughly four years and has had a fantastic time. The care is excellent and the staff are exceptionally friendly.
Happy environment, encouraging group activities. Lovely garden the food is nice. The coffee shop is amazing.
Very pleased my dad is here.
Having been in the hotel and hospitality business most of my working life, I have always maintained that should I ever develop a care home it would be designed and run as a 3/4 star hotel and I think that Greenhill Manor certainly meets this standard.
Since my nan moved here, she has been so much happier.
I regularly visit my friend at Greenhill Manor in Pentrebach. Each time I visit, the welcome is more than friendly and warming. The care staff always go above and beyond for my friend as well as me when I'm there. I can't thank them enough for everything they do, by making his day worth while. Would recommend to anyone who asks. Well done all.
I must say I am very impressed with the care and devotion all the staff give to each and every resident. I find all staff welcomed myself into their home and allow me to have quality time with my sister. I find my sister very relaxed, calm and well cared for. I would like to thank you all for your devotion in such a caring and needy environment and please keep up the good work.
I have both parents with dementia at this home and they have gone all out to keep them very much a couple, adapted their room to accommodate them.
There is a lovely care too, where you can have a coffee and cake.
The staff are kind and considerate.
I believe activities are on offer but have been told he declines to get involved.
I am kept informed of everything that's involved with my uncle's care.
His laundry is now being more carefully monitored which is pleasing. The home is expensive but the care is very good,
Mt mum will be 101 years old in September and is almost blind and deaf and confined mostly to bed. we visit her twice daily and staff are always accessible if we have any concerns. The care and love shown to mum is beyond belief. She is treated as if she is family and I cannot praise Greenhill enough for making her final years as comfortable and dignified as possible. It is always a pleasure to visit.
My aunt has always been cared for very well at this nursing home. I am always contacted if there is a problem with my aunt. The staff are always very friendly polite and professional.
The care and professionalism of the staff was second to none. They cared for my mother with care, patience and dignity. She was kept clean, tidy as was her room at all times. The staff were always helpful towards our family if questions needed to be asked and was informed immediately of any change of circumstance. I would highly recommend this care home to everyone who is looking for care for a loved one.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Greenhill Manor.
There are no upcoming events for Hallmark Greenhill Manor.
Awards / Recognitions (34)
- 30 Jan 2026Recipient: Hallmark Greenhill Manor
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Greenhill Manor
Accreditations
There are no accreditations posted yet for Hallmark Greenhill Manor.
Meet the Team (6)

With over a decade at Hallmark and more than 14 years in social care, I’m proud to be part of Greenhill Manor Care Home, where our values and beliefs truly align with my own.
I take pride in maintaining the highest standards and ensuring residents are always at the heart of everything we do. Building strong, trusting relationships with residents and families makes my role incredibly rewarding. Seeing people happy, settled, and content gives me a real sense of purpose.
Outside of work, I love cooking, reading, travelling, and cheering on my children at their sports activities.

Mitchell has been a part of the Hallmark Family since 2010. He is responsible for all enquiries and arranges all admissions to Greenhill Manor. Mitchell enjoys networking and works closely with the Marketing Team at our Central Support offices.
Mitchell has recently returned from extended parental leave and is now back at home, looking forward to helping with any questions you may have about the moving-in process.

Lian has worked at Greenhill Manor since 2014, previously as Hospitality Services Manager and now as Deputy Manager. Within her role, Lian supports General Manager in ensuring high-quality relationship-centred care is provided to all residents.

Paula has recently joined Greenhill Manor, as the Hospitality Services Manager. Paula has wide-ranging experience in the hospitality sector, most recently as the HSM for another Hallmark home.
Paula seeks to maintain outstanding hospitality within the home by providing strong leadership, motivation and inspiration to team members which will ensure people are cared for in a safe, hygienic environment.

Amelia has worked at Greenhill Manor since 2015 and is responsible for all the administrative duties within the home.

Amanda has worked at Greenhill Manor since 2011 on the lifestyles team. Her role is to provide meaningful activities for the residents. Amanda also plans and carries out special events within the home whilst also being heavily involved in fundraising for the home and charity.
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