Ty Eirin Care Home

Parc Eirin, Thomastown, Tonyrefail, Porth CF39 8EE
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9.8 106 Reviews
  • Ty Eirin Care Home, Porth
Ty Eirin Care Home delivers residential and palliative care to up to 87 older people.

Situated in the village of Thomastown, South Wales, the home is half an hour’s drive from Cardiff. The village is largely residential but there are plenty of shops and amenities, including a theatre, in the adjacent village of Tonyrefail. There are opportunities for walks in the nearby Tyn-y-Bryn park and surrounding countryside.

Every single bedroom has en-suite facilities. The home is brightly decorated and airy and features sociable lounge and dining areas, an activities room and a garden with a patio.

The dedicated team is experienced and compassionate, they see each resident as a unique individual, reflecting this throughout their person-centred care. The care team has access to the latest care plan technology and will take time to get to know you, your family and all of your favourite things.

There are daily activities with the goal of promoting a healthy social life and stimulating entertainment. The activities coordinator also arranges visiting entertainers and groups from the local community to engage with residents.

The home’s kitchen staff prepare weekly food menus, taking into account people’s preferences and dietary needs.
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Care Provided by Ty Eirin Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1155
  • Self-Funded Residential Dementia Care: from £1260
  • Self-Funded Nursing Care: from £1260
  • Self-Funded Nursing Dementia Care: from £1365
  • RESPITE Self-Funded Residential Care: from £1271
  • RESPITE Self-Funded Residential Dementia Care: from £1386
  • RESPITE Self-Funded Nursing Care: from £1386
  • RESPITE Self-Funded Nursing Dementia Care: from £1502

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

The price(s) shown are provided by the care home. Contact Ty Eirin Care Home for full pricing details and T&Cs.

Contact Ty Eirin Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Ty Eirin Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Crystal Graham (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)

Visiting

  • Contact with relatives and friends is fundamental to resident’s health and well-being and visits are encouraged.


    No restrictions or booking requirements to visit Ty Eirin Care Home; however, ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Ty Eirin Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. No charge to use the cark park.

Ty Eirin Care Home Reviews (106)

9.8

Ty Eirin Care Home has a Review Score of 9.8 (9.840) out of 10, based on 29 reviews in the last 2 years.
Over all time Ty Eirin Care Home has 106 reviews.

Overall Experience
  • 89
  • 14
  • 2
  • 1
  • 0
Date Published
  • 106
  • 9
  • 17
  • 29
  • 77
Reviewer Connection to Ty Eirin Care Home
  • 47
  • 28
  • 6
  • 5
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 106, showing 101-106
Review from A R (Daughter of Resident) published on 8 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my mother has been residing at Ty Eirin Care Home, she has been well looked after. All the staff are wonderful and the whole family get on extremely well with all of them.
Reply from Honor Keatley, Managing Director at Ty Eirin Care HomeMany thanks for taking the time to complete a review. It's great to not only know that your mother is happy but also that her wider family is also.
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Review from Ellen W (Daughter of Resident) published on 12 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident in Ty Eirin for nearly two years until she passed away two weeks ago. The care and love that all the staff gave her was unbelievable. This care was given right up until the end. She passed away with dignity.
Not only did they care about her but also me. We stayed for three
days and two nights with her and they all looked after us really well. I spent a lot of time in Ty Eirin with my mother and never once saw the carers shout or be nasty to any of the residents. You hear so much about care homes that I felt I needed to give them my praise. I will still be visiting as I feel that they are all part of my family.
I would recommend Ty Eirin to anybody that is looking for a care home for their loved ones.
Reply from Ronnie Cavanagh, Marketing at Ty Eirin Care HomeThank you Ellen for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Ty Eirin Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mother with dignity and the compassion she deserved during her time at our home. We hope that her time at Ty Eirin did see some friendships flourish with both the Care team and residents. Thank you again Ellen, if there is anything more we can do please do not hesitate to reach out.
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Review from Greg T (Son of Resident) published on 2 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to record my thanks to all of the care team at Ty Eiren for the quality and way that they cared for and looked after my mum who passed away on 25th June. She lived at Ty Eiren for over 2 years and it was a wonderfully caring and supportive environment for both her and for our family, giving
us the assurance that she was in good care and being fantastically well looked after.
In challenging times, it is always worth shouting out loud about the great things that care staff do - day in day out and for what you did for my mum we will be forever grateful.
Many thanks and I wouldn't hesitate to recommend Ty Eiren to anyone who is faced with the difficult choice of where to place a loved one in need.
Reply from Ronnie Cavanagh, Marketing at Ty Eirin Care HomeThank you, Greg, for your feedback and for taking the time to share your experience at Ty Eirin Care Home, we are so sorry to hear about your mum but pleased that you had all the support you needed at such a difficult time. We hope wonderful memories of your mum are helping you through your loss.
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Review from J D (Daughter-in-law of Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father-in-law had received has been outstanding. I visit all times of the day. The rooms and surrounding areas are always clean. The carers are excellent - spending lots of time with residents. I really can't praise them enough. They are amazing. Although he is now very poorly - he is treated
with dignity at all times and that means so much to the family.
Reply from Ronnie Cavanagh, Marketing at Ty Eirin Care HomeThank you for your kind comments about your recent experience at Ty Eirin Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Alison N (Daughter of Resident) published on 7 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to express my thanks to your staff that covered more than their shift allocations this weekend looking after our elderly relatives. The snow was treacherous in our area - they gave up precious family time of their own to be with ours and I thank them for all they do.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Ty Eirin Care HomeThank you, Alison, for your kind words about the team here at Ty Eirin Care Home. The 'Beast from the East' will not stop us from providing the care and support to our residents. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review from Jenny C (Daughter-in-law of Resident) published on 22 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care homes have been having a very negative review in the press recently, however I have visited Ty Eirin three times a week for the past five years to see my father-in-law. he absolutely loves it there he loves the staff, the food, the are and his room. All I can say is if he is happy then I am happy.
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  • Treated with Dignity
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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Ty Eirin Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.840 for Ty Eirin Care Home is calculated as follows: ( (290 Excellents x 5) + (42 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 338 Ratings = 4.84
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ty Eirin Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 29 Jul 2025
Well-being
Excellent
Care and Support
Excellent
Environment
Excellent
Leadership and Management
Excellent
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (4)

Crystal

Crystal Graham

Job Title: Home Manager Joined: 2021

Hi, my name is Crystal. I am the Home Manager at Ty Eirin Care Home.


I have worked in the care profession for over twenty years.


I aim to enhance the well-being of all, through an excellent standard of care and by creating a home-from-home environment.

Kirsty

Kirsty Llewellyn

Job Title: Deputy Manager Joined: 2005

Hi, my name is Kirsty. I am one of the Deputy Managers at Ty Eirin Care Home.


I have worked at Ty Eirin Care Home for over 15 years.


My interests outside of work are spending time with my daughter who is 4 years old, shopping, walking and spending time with my family.


I also love speaking Welsh with the residents.

Sue

Sue Davies

Job Title: Deputy Manager Joined: 2004

Hello, my name is Sue. I am one of the Deputy Managers at Ty Eirin Care Home.


I have worked at Ty Eirin Care Home for over 16 years and enjoy every part of my role.


My interests include Welsh rugby (watching, not playing), holidays abroad as I am a sun worshipper, my grandchildren and socialising.

No image found

Beth Jones

Job Title: Administrator

Hi, my name is Beth, and I am the Administrator here at Ty Eirin Care Home

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