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Quarry Hall Care Home

Newport Road, St Mellons, Cardiff CF3 5TW
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I have always found the staff happy and helpful with any queries or questions I haveA L(Daughter of Resident/Service User)
Quarry Hall Care Home, Cardiff
Quarry Hall Care Home, Cardiff
Quarry Hall Care Home, Cardiff

Quarry Hall care home, located in the quiet residential area of St Mellons, just outside Cardiff, is a well-presented care home offering personalised residential, nursing and dementia care to older people.

The modern and tastefully decorated care home has recently undergone a large scale refurbishment, meaning residents benefit from a modern yet homely environment with everything they could need. There's always plenty to do for residents at Quarry Hall, you...  

Care Provided by Quarry Hall Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Gardens
  • Bar/Café
  • Residents Kitchenette

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,438From £1,581
Residential Dementia CareFrom £1,433From £1,576
Nursing CareFrom £1,575From £1,732
Nursing Dementia CareFrom £1,647From £1,812

Contact Quarry Hall Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Carla Arcanjo(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (85)

Quarry Hall Care Home Reviews (93)

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9.2

Quarry Hall Care Home has a Review Score of 9.2 (9.228) out of 10, based on 14 reviews in the last 2 years. Over all time Quarry Hall Care Home has 93 reviews.

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Showing 93 reviews matching selected criteria
Review from S S (Son of Resident) published on 9 July 2026 Submitted via Postal Card
Overall Experience

The staff are all exceptional always happy and smiling really take time to look after my mum Glenda nothing seems too much trouble for them

Reply from Carla Arcanjo, Home Manager at Quarry Hall Care Home

Thank you so much for your kind words. We are delighted to hear that your mum, Glenda, is so well cared for and that our team has made such a positive impression. Your feedback means a great deal to us, and we will be sure to share your lovely comments with the team. Thank you for taking the time to leave this wonderful review.

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Review from Tracey F (Daughter of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience
After a bumpy start with mum not wanting to stay, she's now very happy and settled.
I must say the staff are very warm and friendly and treat mum with such kindness. The manager's activity team are outstanding, everyone is so helpful.

The welfare team go above and beyond looking after the residents, my mum just adores them and the carers. I can't speak highly enough of everyone.

Reply from Carla Arcanjo, Home Manager at Quarry Hall Care Home

Thank you so much for your kind review. We are delighted to hear that, after an initial adjustment period, your mum is now happy, settled, and enjoying life with us.

Your lovely comments about our team mean a great deal. We are proud of the warm, caring environment our staff strive to create...  

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Review from A A (Wife of Resident) published on 28 April 2026 Submitted via Postal Card
Overall Experience

Care is excellent to resident and family and activities are well though out and always involve the family They are well staffed and I can only express while my experience to be the best you could get thanks to you all.

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Review from Barbara T (Wife of Resident) published on 6 February 2026 Submitted via Postal Card
Overall Experience

My husband Stephen is a resident in the four seasons unit. I am very happy with the care and attention he receives. The staff are always friendly and helpful. I am happy to leave Stephen in their care and reassured that he is being looked after.

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Review from S H (Niece of Resident) published on 23 October 2025 Submitted via Postal Card
Overall Experience

Our uncle Malcolm is very happy at Quarry Hall. We appreciate the flexibility of the staff, and how our uncle is being looked after. If there was one criticism it would be activities, going out more. Bingo has stopped, and we were hoping our uncle would go out on day trips, but this hasn't happened. This has been our only criticism.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Quarry Hall Care Home

Thank you so much for your lovely feedback and for taking the time to share your thoughts. We are delighted to hear that your uncle is happy at Quarry Hall and that you appreciate the care and flexibility provided by our team. We also really value your comments regarding activities and outings....  

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Review from Gian T (Wife of Resident) published on 22 September 2025 Submitted via Postal Card
Overall Experience

Since my husband has been a resident here I have found the staff to be very kind and understanding to both of us. My husband has settled in very well and has nothing but praise for the staff and the standard of food, I am always made very welcome on each visit by all staff and have a good rapport with them. The home has been my saving grace.

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Review from Louise G (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card
Overall Experience

Since my mum was made a permanent resident I cannot fault her stay here. Mum has thrived since being here. Mum thoroughly enjoys the themed activities and all the acts that you have to come in to visit e.g singers etc. Mum has come out of her shell since being here she has made new friends with the residents and also the staff. Mum isn't too keen on the food but expresses this quite often which is comical as mum used to work in catering for many years and is very fussy on presentation.

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Review from Maureen B (Niece of Resident) published on 12 August 2025 Submitted via Postal Card
Overall Experience

We visited 5 care homes looking for a suitable placement for a 97 year old lady with dementia, deafness and continence issues. Quarry Hall was our choice. We were impressed from the start by the welcoming atmosphere and the feeling that this was a "home" where auntie could be happy. The staff were informative, friendly, welcoming, happy and at the same time professional. The accommodation is clean and comfortable and soon "personalised" with familiar possessions from home. We have been made very welcome and "Auntie " has settled in and is happy and making new friend. We're happy that she has a clean, healthy, happy, secure home where she's well looked after. She's stimulated by the presence of other residents - company is something sadly missing before Quarry Hall.

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Review from Aileen B (Niece of Resident) published on 9 June 2025 Submitted via Postal Card
Overall Experience

Staff always on hand to assist residents when assistance is required. The premises always clean and tidy including residents room and communal areas.

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Review from B S (Daughter-in-law of Resident) published on 28 April 2025 Submitted via Postal Card
Overall Experience

Our mum needed to be looked after by professional dementia carers. To my belief she is being looked after and cared for at Quarry Hall. She is comfy, warm, fed and entertained. Staff are always pleasant, happy and professional to mum and her family.

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Review from P S (Daughter of Resident) published on 24 April 2025 Submitted via Postal Card
Overall Experience

Mum is being looked after in a pleasant, warm atmosphere. She is happy so that makes me happy

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Review from K L (Granddaughter of Resident) published on 16 April 2025 Submitted via Website
Overall Experience
Nan has settled in so well at Quarry Hall. The staff have ensured that her emergency placement was as smooth a transition as possible. She has decided to stay as a full time resident. Four members of staff in particular have all stood out when ever I have visited. Photos of activities have shown nan genuinely happy and engaged. Communication between the care staff, office staff and us a s the family has been excellent.

Thank you so much for taking such good care of my Nan.

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Review from Karen H (Wife of Resident) published on 9 October 2024 Submitted via Website
Overall Experience
I cannot speak highly enough about the care my husband received at Quarry Hall.
He was bed-bound due to severe Alzheimers, was incontinent and needed to be fed.
Nothing was too much for the lovely nurses and carers. They soon got used to my husband's little ways and treated him like a friend. The nurses had a very strict adherence to quality of care and noticed every small thing. The carers were also very good feeding back to the nurses. If we had any queries, they were acted upon and resolved immediately. We had tried other care homes for my husband but were bitterly disappointed. It was a completely different experience at Quarry Hall.
My husband recently passed away. The staff handled this with professionalism and empathy for both my husband and my family. A particular member of staff goes above and beyond her role as clinical lead. I'm sure because of her example, her staff follow suit.

I give this review not just as a family member but as a district nursing sister with 30 years of experience.

Reply from Clare Sheehan, Careline Advisor at Quarry Hall Care Home

We are pleased to hear you were very happy with the quality of care your husband received at Quarry Hall care home, kindness is at the heart of everything we do. Kind words like these are testament to the hard work of our colleagues and we will ensure your kind words are shared with the team. Thank...  

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Review from Richard D (Brother of Resident) published on 2 October 2024 Submitted via Website
Overall Experience
Fantastic place for my late mother-in-law, she so enjoyed the company of so many new friends both residents and staff.
My sister is equally so.
Well done to all.

Their attitude of the staff is very much can do.

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Review from Danny S (Son of Resident) published on 11 June 2024 Submitted via Website
Overall Experience

Dad has vascular dementia and recently we were advised (by social services) that he needed to move into a residential care home. Quarry Hall was recommended and close to home. We visited to see for ourselves. First impressions were good and we had no hesitation signing up. The manager and the team on the ground floor are attentive and clearly take pride in their work. They interact appropriately with the differing behaviours from their residents. Communication is good with regular updates. We know he's in safe hands so we can sleep at night without worrying. If you're looking for a care home and Quarry Hall is close, its worth a visit.

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Review from S W (Son of Resident) published on 10 April 2024 Submitted via Website
Overall Experience

Visited my mother over a couple of days. She has been in the home for a few months so still settling in. She seems very happy and says the staff are lovely. They seem very nice whenever I visit. She's a little bored but her memory means that she forgets that she has had activities to do (they happen every weekday). She broke her hip last year (before moving in) and they've encouraged her to walk, which means her walking has improved a lot. There was an issue with another resident when Mum first moved in but was impressed with the good job the staff made of managing the situation. Once the weather improves I hope Mum gets regular opportunities for getting some fresh air.

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Review from A S (Sister of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

My brother has good quality care both in physical and emotional terms. His needs are very well met. His health is monitored and GP accessed if necessary and his medication administrated appropriately. My brother has capacity so is able to give his views to staff about his care and is always listened to. This is important because of his ability to implement things in his life due to his failing health. Staff are respectful to him and to me and my family. Communication is excellent. Home is also very clean and the facilities very good, e.g. sessions for socialisation. Emotional support is excellent.

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Review from Maureen H (Sister-in-law of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

My brother-in-law moved into Quarry Hall Care Home in October 2023, and I can say, it is the best thing that has happened to him. His whole being has improved immensely. The carers/nursing/admin staff are so kind, caring and extremely helpful in the process of moving in; as you can imagine, it is a very stressful time for us all. Just a bit thank you to all the staff at this very caring and professional establishment.

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Review from Helen J (Daughter of Resident) published on 9 January 2024 Submitted via Postal Card
Overall Experience

The staff are amazing and everything is run at the home in a manner I wanted for my mother. We are extremely lucky to have found this care home.

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Review from J H (Daughter of Resident) published on 19 December 2023 Submitted via Postal Card
Overall Experience
Although my dad wasn't in the care home for long, the staff/management were excellent. They kept me informed of any concerns e.g. administering meds and his well-being.
Overall, very happy with the experience/care/support they gave my dad whilst being under their care.

Thank you so much.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 27 November 2025
  • Well-being
    Good
  • Care and Support
    Requires Improvement
  • Environment
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (17) & Events (0)

News
  • 19 Dec 2025

    Residents and colleagues at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a special visit on Friday 5th December as Vaughan Gething, MS for Cardiff South and...

  • 23 Sep 2025

    Residents at HC-One Wales’s Quarry Hall Care Home in St Mellons, Cardiff, enjoyed a perfect summer’s day filled with refreshing treats, music, and laughter. With the sun shining brightly, the...

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

Upcoming Events

There are no upcoming events for Quarry Hall Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Quarry Hall Care Home.

Meet the Team (1)

Carla Arcanjo
Carla ArcanjoJob Title:Home Manager
Introducing Carla Arcanjo

Home Manager at St Mellon's, Cardiff

What does ‘kindness’ mean to you?

“Listening without judgement, helping without being asked, understanding and accepting without having to and being an advocate for those who are vulnerable.”

As a Registered General Nurse, Carla has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.

Having worked at HC-One for over a decade, Carla closely shares HC-One’s vision is aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

When asked what she enjoys most about her role, Carla remarked:

“Being able to support and develop a group of amazing Colleagues from all different backgrounds, to become the better version of themselves. With that valuable team, we are able to support, enhance and have the privilege of actively participating in this outstanding life chapter that our lovely residents are living.”

Outside of work, Carla enjoys nature, animals, knowledge, music, travelling, Sci-Fi and her loved ones.

If you would like to find out more about Quarry Hall, Carla would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.

Frequently Asked Questions about Quarry Hall Care Home

What types of Care is Quarry Hall Care Home registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Quarry Hall Care Home have?

There are 85 Single Rooms.

What are the Facilities & Services at Quarry Hall Care Home?

Gardens, Bar/Café, Residents Kitchenette are some of the Facilities & Services.

How far is Quarry Hall Care Home to the centre of Cardiff?

4.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Quarry Hall Care Home to verify any information. View our terms and conditions. Quarry Hall Care Home has an Enhanced Service -more info.