Barchester Llys-y-Tywysog

Clos Pengelli, Grovesend, Swansea SA4 4JW
Review Us
9.9 140 Reviews
  • Barchester Llys-y-Tywysog, Swansea
Llys-y-Tywysog is located in the village of Grovesend, between Gorseinon and Pontardulais. The team support the residents living at Llys-Y-Tywysog with person-centred 24-hour care on both a permanent and short term basis when available.

The team of highly-qualified and attentive staff focus on the individual needs of residents with tailored care plans for each person. They hope you will see their dedication and commitment to delivering excellent services is reflected across the home in each department.

You are invited to visit at anytime.
Show Barchester Llys-y-Tywysog on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 54 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1245

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Llys-y-Tywysog to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Michelle Bowen (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (5)

Barchester Llys-y-Tywysog Reviews (140)

9.9

Barchester Llys-y-Tywysog has a Review Score of 9.9 (9.924) out of 10, based on 53 reviews in the last 2 years.
Over all time Barchester Llys-y-Tywysog has 140 reviews.

Overall Experience
  • 122
  • 17
  • 0
  • 0
  • 1
Date Published
  • 140
  • 7
  • 22
  • 53
  • 87
Reviewer Connection to Barchester Llys-y-Tywysog
  • 41
  • 16
  • 16
  • 15
  • 13
  • 7
  • 6
  • 5
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 140, showing 121-140
Review from Laura L (Granddaughter of Resident) published on 28 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather has been a resident in Llys-y-Twysog for over a year now, and his care has been second to none. All the staff are helpful and caring. During the time of this pandemic, the support that my grandfather has been getting is phenomenal. The lockdown has affected his dementia quite badly, but
throughout, they have been patient, supportive and compassionate. The introduction of the video calls really helped our family feel closer during this awful time, and now we look forward to the once a week visit, and we look forward to being able to see him more. Thank you to all the staff at Llys-y-Twysog for your work daily and especially during this stressful time, knowing that he is safe and cared for puts all of our minds at rest.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you for your review, it is so good to know you feel that your grandfather is safe and cared for during this challenging time. We look forward to seeing you on your next visit.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma C (Daughter of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in the residential floor of Llys y Tywysog for a year now, 50% of the time during the COVID-19 pandemic and the level of care has been excellent for the whole year but particularly since the beginning of 2020. The staff have stepped up and gone above and beyond for the residents, during
a very difficult time. Their duty of care has been excellent, during what has been and still is a very scary time. So, thank you very much for all you do and probably don’t always get recognised for.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you so much for your review. We appreciate your feedback and we are happy to be part of such an amazing team supporting the residents through such a challenging time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue N (Daughter of Resident) published on 6 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care at Llys-y-Tywysog is second to none. Both my mum and dad have been cared for here. The environment is welcoming, friendly and truly person-centred in care delivery. The care, skill and regard displayed by all staff to residents are outstanding and the reason why this home is a real community
for residents. My parents were expertly cared for and treated with the utmost dignity. I can't thank or praise the staff highly enough. A superb care home.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you so much for such a positive review. The team work hard to provide person-centred care for all of the people we are privileged to support. Thank you again of the recognition.


Take care and stay safe.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Laura L-P (Daughter of Resident) published on 24 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident until she passed in September 2019. The care she received right up to the end was 2nd to none. The compassion they showed me and my family was outstanding. So much so that my dad is now a resident. He has Parkinson's and was in hospital for 3 months after a fall. He chose to
come to Llys-y-Tywysog because he knew the staff and the level of care. They have gone over and above to keep us in contact with our loved ones during these difficult times with the coronavirus. No words can express the gratitude I have for the staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D G (Resident) published on 17 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It was a nice day out to Plantasia and fish and chip shop. A nice day out.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you, the photos were fantastic!

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen M (Husband of Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always polite and helpful and make you feel welcome whenever you visit. Nothing is too much trouble.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Hi Stephen


Thank you for your review, much appreciated.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I B (Daughter-in-law of Resident) published on 7 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very friendly and helpful. It is these people that make the home a very friendly place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J J (Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really enjoyed the pantomime and going out for lunch.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you for your review Joan.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D T (Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself, and I believe everyone else, had a fantastic time at the panto Cinderella. It was a wonderful show for grown-ups as well as children. We look forward to our next pantomime, but I'm sorry to say it will be a while for the next one.


Hopefully, we can go to see some other show.

Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Hi Doreen, we will definitely be looking into some shows we can go to and see before the next Panto.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Des J (Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy the panto and trips to the pub very much.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you Des, we enjoyed going with you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marcus G (Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent standards of practice and care, always going the extra bit that is needed in a challenging environment, always a smile on everyone's faces and I would be happy to recommend the home to many others. The girls and guys here have been a pleasure.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you for your review. The team really appreciate the positive feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jean F (Daughter of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has been in the home since March (a big adjustment for all the family), he has received excellent treatment and care, with the management friendly and approachable.
As with anything relating to care, there has been a few issues with day to day problems, but when they have been pointed out
to the senior staff all the problems have been addressed.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you for your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Katie D (Granddaughter of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely helpful. Caring towards my nan.
Reply from Sherri Sargent, Manager at Barchester Llys-y-Tywysog

Thank you so much for your review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Daughter of Resident) published on 20 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with Mum's home. The staff are wonderful with Mum and it's lovely for me to know she is well cared for when I can't be with her.


Even to the kitchen and maintenance, nothing is too much trouble for Mum to feel happy and content. The whole place feels like family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Respite Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good experience - the staff at all levels were very helpful, kind and caring. They also showed great patience with those who had greater needs. The chef provided an excellent standard of catering.
My short term care allowed me to adjust after a hospital stay in preparation for returning home.
I could not have asked for better service. Thank you to all departments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet S (Daughter of Resident) published on 23 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents (96 and 87 years old) have been in Llys-y-Tywysog for 6 months and my family are very pleased with the warm, understanding and professional care they have received. The staff are always friendly and welcoming. The home is very nicely decorated with good facilities for both residents and visitors.
A good range of activities for enjoyment and stimulation.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L H (Friend of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited Llys-y-Tywysog for a fete. A family friend has lived there for some time. We always have a warm welcome there, but this was the first time we'd been for a social event.
It was busy with lots going on. The residents were having a great time. There was a concert going on. Staff and residents
were up dancing - the staff even did the 'conga'!
The chef was doing a BBQ which was tasty. Nursing homes get a lot of bad press but it just shows there are some excellent ones as well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M E (Daughter of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are very helpful, especially the care assistants who I think are understaffed. Find there should be more of a continuity of nursing staff, too many agency staff deployed, who do not get to know the specific needs of residents because of them I find information is not always passed on!


Unfortunately,

the latest manager has left which is not good for the morale of staff, residents and family members. There seems to be a very high turnover of management, which makes you wonder why! I would recommend the home as the staff, carers and nurses are very caring and helpful in a very challenging working environment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G A (Friend of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited a family friend for the home's 25th anniversary of Barchester. We had a wonderful welcome from the staff.
The residents were all happy and smiling, enjoying the great afternoon. There was a concert and stalls with Beaty and the Beast there, they were staff members dressed up, which was a
nice touch.
The home was clean and beautifully decorated for the fete.
We do visit the home occasionally but this was the first time we had been to an event - it won't be the last.
There is a feeling of being part of a big happy family at Llys-y-Tywysog.
Well done!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia M (Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was to stay 5 nights for care as my son had brought me from Wakefield for a break to see his home and my favourite Swansea. I had requested a hospital bed, full reclining chair and a morning shower, I got it all. I like the food at breakfast and I felt secure and at ease. It made my stay happy as
the carers were very good and even managed my elastic knee socks in good humour. I will, God willing come and stay again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.924)

Overview of Review Score

The Review Score of 9.9 (9.924) out of 10 for Barchester Llys-y-Tywysog is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 53 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.924 for Barchester Llys-y-Tywysog is calculated as follows: ( (581 Excellents x 5) + (46 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 628 Ratings = 4.924
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Llys-y-Tywysog is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 53 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 03 Sep 2025

We currently have 3 residential opportunities here at Llys-Y-Tywysog with standard and premium rooms available on our first and ground floor with en-suite wet rooms and access to decking/garden area.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (12)

Meet the Team (13)

Michelle

Michelle Bowen

Job Title: General Manager Joined: 2001

Hello I am Michelle the General Manager of Lys-Y-Tywysog.  I have worked at Llys-Y-Tywysog for over 20 years, I really have worked in every department and I love every element of the job!  In 2019 I completed the QCF Level 5 in management to become Deputy Manager and was delighted to be appointed General Manager in 2021.


It is so rewarding working in this wonderful home and I am honoured to lead such a committed team.  I am sure we have one of the longest serving teams of any home, with a number of the team having worked at Llys for over 10 years and some over 20 years.  I am passionate about delivering excellent care to residents and enriching their lives every day with the focus on person centred care.  We also offer a fantastic life enrichment programme with fun and varied activities and events.


I am here to offer support to the residents, their families and the team.  For anyone considering care for themselves or for a loved one our doors are open for you to visit and meet the team.

Dianne

Dianne Pearson

Job Title: Night Team Leader Joined: 2009

Hello I am Dianne and I manage the night team here at Llys-Y-Tywysog.  I enjoy working with the residents and take an individual approach to residents night time routines and preferences.  I have worked at Llys for over 10 years and in that time I have I also completed the QCF level 5 in Health and Social care Leadership and Management.

Emma

Emma Burder

Job Title: Team Leader Joined: 2022

Hello, I am Emma and I am the Deputy Manager. I started at Llys-Y-Tywysog in 2022 as a Team Leader with an extensive background in care. I love working in the care sector and I thrive on bringing energy and joy to the residents. I love the variety of the role and Llys has a wonderful atmosphere.

Claire

Claire Mitchell

Job Title: Senior Carer Joined: 2015

Hello I am Claire a Senior Carer.  I have has been part of the team here at Llys-Y-Tywysog since 2015.  I love working with the residents and enjoy nothing more than a good chat, it is so interesting to hear all about their lives and work with the team to ensure we are providing the highest quality of care.

Paula

Paula Courtney

Job Title: Activities Coordinator Joined: 2022

Hi, I am Paula the Activities Coordinator, I have recently returned to Llys-Y-Tywysog. I worked at the home for over 5 years when my children were younger. My close connection with Llys remained as my father-in-law was a former resident, so I was still visiting regularly. I am delighted to be back working with the team.


I am creative and hope to bring new ideas for activities and events as well as still running firm favourites! My passion is about enhancing the lives of the residents from individual time through to big celebratory events. Sarah will continue to work as part of the activities team, working alongside me part-time whilst studying for her degree at Swansea University.

Kath

Kath Thomas

Job Title: Home Administartor Joined: 1992

Hello I am Kath the administrator at Llys-Y-Tywysog.  I have worked at Llys-Y-Tywysog since 1992 and I am very proud of the success of Llys-Y-Tywysog and the excellent reputation held within the local community. 


I manage all the administration and finance within the home to ensure the home runs efficiently and I regularly speak to families.   I am proud to have achieved a Silver Award in the 2015 Wales Care Awards as well as my NVQ Level 4 in Management and Level 5 Diploma in Health and Social Care.

Lucy

Lucy Raddenbury

Job Title: Administration Assistant Joined: 2022

Hello, I am Lucy and I am the Administration Assistant at Llys-Y-Tywysog, working in reception. I have worked for Barchester for many years formally as the administrator at another local home. I now work part-time working with Kath to ensure the smooth running of everything behind the scenes. I love meeting all the residents and their families and feel very fortunate to work in the care environment.  

Caroline

Caroline Williams

Job Title: Head of Domestic Joined: 1995

Hello, I am Caroline and I am the Head of HouseKeeping at Llys-Y-Tywysog.  I have worked at Llys-Y-Tywysog since 1995 and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home.  It is a delight to chat with residents as we clean and deliver their laundry.  

Hilary

Hilary Casey

Job Title: Care Assistant Joined: 2019

Hello, I am Hilary and I work on the care team at Llys-Y-Tywysog.  I very much enjoy working in care and I like to feel I am approachable and able to relate and communicate with the residents.  It has been wonderful to join such a great team here at Llys-Y-Tywysog.  

Janice

Janice Lonsdale

Job Title: Care Assistant Joined: 2009

Hello I am Janet and I joined the team at Llys-Y-Tywysog over 10 years ago as one of the care assistants. I loves working with all our residents and having worked here for so many years I really do know every residents' individual needs.

Nicola

Nicola Jensen

Job Title: Care Assistant Joined: 2015

Hello, I am Nicola and I am part of the care team at Llys-Y-Tywysog.  I have worked as a care assistant for many years and absolutely love working with the residents.  I really feel no task is too much trouble I am very much here for the residents.

Lisa

Lisa Griffiths

Job Title: Kitchen Assistant Joined: 1997

Hello, I am Lisa and I have worked at Llys-Y-Tywysog for 25 years mainly in the kitchen. I like to think I am part of the furniture I absolutely love working here with a great team and all the wonderful residents.

Steve

Steve Bessent

Job Title: General Assistant Joined: 2018

Hello, I am Steve and I have worked at Llys-Y-Tywysog for nearly 5 years as a General Assistant.   I work mainly in the kitchen as well as assisting the housekeeping and laundry tea,  With many feathers in my cap, I am working all around the home and have a great rapport with the residents and they do like me telling them jokes!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Llys-y-Tywysog to verify any information. View our terms and conditions. Barchester Llys-y-Tywysog has an Enhanced Service - more info.