Barchester Llys-y-Tywysog

Hello I am Michelle the General Manager of Lys-Y-Tywysog. I have worked at Llys-Y-Tywysog for over 20 years, I really have worked in every department and I love every element of the job! In 2019 I completed the QCF Level 5 in management to become Deputy Manager and was delighted to be appointed General Manager in 2021.

It is so rewarding working in this wonderful home and I am honoured to lead such a committed team. I am sure we have one of the longest serving teams of any home, with a number of the team having worked at Llys for over 10 years and some over 20 years. I am passionate about delivering excellent care to residents and enriching their lives every day with the focus on person centred care. We also offer a fantastic life enrichment programme with fun and varied activities and events.

I am here to offer support to the residents, their families and the team. For anyone considering care for themselves or for a loved one our doors are open for you to visit and meet the team.

Hello I am Dianne and I manage the night team here at Llys-Y-Tywysog. I enjoy working with the residents and take an individual approach to residents night time routines and preferences. I have worked at Llys for over 10 years and in that time I have I also completed the QCF level 5 in Health and Social care Leadership and Management.

Hello, I am Emma, and I am the Deputy Manager. I started at Llys-Y-Tywysog in 2022 as a Team Leader with an extensive background in care. I love working in the care sector, and I thrive on bringing energy and joy to the residents. I love the variety of the role, and Llys has a wonderful atmosphere.

Hello I am Claire and I work at Lllys on a position of a team leader. I have been part of the team here at Llys-Y-Tywysog since 2015. I love working with the residents and enjoy nothing more than a good chat. It is so interesting to hear all about residents' lives and work with the team to ensure we are providing the highest quality of care.

Hello I am Kath the administrator at Llys-Y-Tywysog. I have worked at Llys-Y-Tywysog since 1992 and I am very proud of the success of Llys-Y-Tywysog and the excellent reputation held within the local community.

I manage all the administration and finance within the home to ensure the home runs efficiently and I regularly speak to families. I am proud to have achieved a Silver Award in the 2015 Wales Care Awards as well as my NVQ Level 4 in Management and Level 5 Diploma in Health and Social Care.

Hello, I am Lucy and I am the Administration Assistant at Llys-Y-Tywysog, working in reception. I have worked for Barchester for many years formally as the administrator at another local home. I now work part-time working with Kath to ensure the smooth running of everything behind the scenes. I love meeting all the residents and their families and feel very fortunate to work in the care environment.

Teresa started at Llys in October 2024 as a Carer and, within one year, went on to become a Senior Carer. Teresa decided on a new challenge in Dec 2025 and is now responsible for providing the residents with some great activities.

In her spare time, Teresa is also the owner of a successful events company and is often found combining this with her role at Llys.

Hello, I am Caroline, and I am the Head of Housekeeping at Llys-Y-Tywysog. I have worked at Llys-Y-Tywysog since 1995, and I really enjoy working with my team to ensure the highest standards of cleanliness all around the home. It is a delight to chat with residents as we clean and deliver their laundry.

Hello, I am Hilary and I work on the care team at Llys-Y-Tywysog. I very much enjoy working in care and I like to feel I am approachable and able to relate and communicate with the residents. It has been wonderful to join such a great team here at Llys-Y-Tywysog.

Hello I am Janet and I joined the team at Llys-Y-Tywysog over 10 years ago as one of the care assistants. I loves working with all our residents and having worked here for so many years I really do know every residents' individual needs.

Hello, I am Nicola and I am part of the care team at Llys-Y-Tywysog. I have worked as a care assistant for many years and absolutely love working with the residents. I really feel no task is too much trouble I am very much here for the residents.

Hello, I am Lisa and I have worked at Llys-Y-Tywysog for 25 years mainly in the kitchen. I like to think I am part of the furniture I absolutely love working here with a great team and all the wonderful residents.

Hello, I am Steve and I have worked at Llys-Y-Tywysog for nearly 5 years as a General Assistant. I work mainly in the kitchen as well as assisting the housekeeping and laundry tea, With many feathers in my cap, I am working all around the home and have a great rapport with the residents and they do like me telling them jokes!

Hi, my name is Christy.

I began my career as a care assistant and was later promoted to Senior Care Assistant. Previously, I worked in the pharmaceutical industry in Sri Lanka, gaining extensive professional experience. I also completed an MSc in Management at the University of South Wales.

In 2025, I transferred from another Barchester home to Llys as a Team Leader. This is a challenging and highly responsible role that allows me to utilise my leadership, management, and care experience to support my team in delivering high-quality, person-centred care. I am committed to making a positive impact on residents’ well-being and maintaining premium standards of care.

Esther joined Llys Y Tywysog in 2024 after working here as part of an Agency and enjoyed it so much that she came back as a full-time staff member.

She has a wealth of knowledge from her 20 years of experience within the Care Industry. Esther is currently working toward her NVQ Level 3.

Noreen joined the team in November 2024 and worked in another residential home prior to that. Noreen has a passion for people and can always be found helping within the home, assisting with any task in any department needed.

She has achieved her NVQ Level 3 in Health and Social Care and is looking forward to hopefully starting her Level 5 soon.

Noreen gives 100% to her job role and is always willing to share any knowledge and insight that she has gained over the years.

Damien started in Llys Y Tywysog in 2012 and stayed for 2 years before a change of role. Damien then went on to become the Maintenance Manager at a Local High End Wedding Venue, where he was responsible for all day-to-day maintenance checks, landscaping, health and safety checks and also the general day-to-day running of the site.

Paula joined Barchester originally 27 years ago as a Carer and remained for 4 years. Paula then decided to change her role due to having a very young family.

Paula returned to Llys approx. 4 years ago as the Activities Coordinator, where she gained a vast knowledge and understanding of all residents' likes and dislikes and was responsible for them having a great range of exciting activities, and was an asset to the team.

Paula recently decided that she wanted to reduce her hours due to family commitments, and we are delighted to have her on board as the Hostess, where she is responsible for the residents’ whole dining experience