Peniel Green Care Home

So happy my mum is living here. Over Christmas, she went to the Xmas party with some of the other residents; the photos were wonderful, as I could see Mum was really enjoying it. The loving ways of the care staff, I can't put into words. Keep up the brilliant work.

My brother-in-law had been a resident at Peniel Green Care Home for just over 12 months. During the last 9 days he became ill and we noticed that he needed end-of-life treatment. The staff were amazing, everyone was incredible, from the cleaners, cooks, cares, nurses and admin staff. They couldn't do enough for you. They were so understanding, they had time to make you feel you mattered. Nothing was too much trouble, the food was lovely. I would recommend this home to everyone.

Since having to put my mother into this home, I have nothing but admiration for the staff who work at the care home, who are patient with guests/residents and look after them throughout the day and night. I would highly recommend this care home to anyone who finds themselves needing to put a family member into a care home.

Mum has had a few falls and needed care. All the staff have been so good to mum as she has vascular dementia. Mum is also blind and the girls are understanding and help her so much and seems to have settled in well.

We did have issues with items lost, glasses, hearing aids, slippers and clothes. I took my father's washing back as too many items were going astray. However, I couldn't fault the care given to Dad. When Dad fell ill with Covid I knew he was looked after. When Dad suffered a urinary tract infection, the carers did as much as they could for him. I couldn't have asked for better care. I was able to be with him as much as I was able - the staff supported me as well, for which I am grateful. He was in the best place when he passed and they treated Dad with the utmost respect. Thank you.

Very caring and friendly staff, approachable and helpful especially with regard to my mother's health and well being. My mother likes it here and appears settled and happy. The staff encouraged her to eat and drink and monitor her health which is reassuring for the family.

My mum has seemed to have settled well. Thank you to everyone concerned. It has only been three weeks since she arrived.

Mum has been staying at Peniel Green Care Home since June and has settled in very well, she is putting on weight she lost prior to an operation. This is mainly due to the marvellous care she has received from the staff who have been very caring and kind, nothing has been too much trouble. She is very happy here and they have made a difficult time much easier.

I am very happy at this care home. The staff are wonderful, and nothing is too much trouble for them. I really enjoy the food here, always hot and tasty. Also, sandwiches and pastries are delicious. The staff give me baths regular, and my clothes are washed and ironed to a high standard. I would like to thank all involved in Peniel Green.

The carers are really lovely and helpful.

My relevant options refer to pre-Covid in regards to answers marked, as I've not been permitted indoors since last year. The visiting facility is very clean and great for outdoor visits. The staff are always friendly and helpful and notify me whenever my dad requires anything or about anything regarding his health and well being. Always a pleasure to contact them. My dad is happy, but he can't wait for normality and an end to the virus.

Mam has received the best of care. We are happy to leave Mam in their care. All the staff go above and beyond. The staff have become like family to us. Communication is outstanding. The staff were a Godsend during Covid and still are. As a family, we are more than pleased with how our mother is being cared for.

All staff were extremely professional and very helpful.

Peniel Green Care Home have treated my mother with great care and compassion and I trust them implicitly. All staff are friendly and respectful and always happy to provide info and updates when needed. I cannot imagine a better environment for my mother's needs and am so grateful for all staff have done for her.

All very good, staff are excellent.

Mum has been in Peniel Green since January. The staff are very friendly and caring. The facilities are nice. Mum seems happy and well cared for.

Very friendly and caring staff who are dedicated to looking after my mother.

We have found this care home wonderful. All staff go above and beyond with the care shown to both our family members. We cannot praise each and every one of them enough. Always being kept informed on our parents' health and wellbeing. The meals they receive are also of a very high standard. We have no worries about this care home.

In a time of lockdown where relatives are unable to visit their parents, it was a lovely surprise for our family to be sent a card by mum, who has dementia, saying she was doing ok and happy. When I’m sure the staff there are overworked they took the time to think about their resident's families. Outstanding.

Peniel Green Care Home has cared for my mother for the last 6 months. No one could be cared for more. Staff are empathetic towards any suggestions from relatives. They believe residents need stimulation and provide daily activities to encourage skills, memory and entertainment.