






Ideally located in the heart of Port Talbot, Plas Cwm Carw Care Home offers personalised residential, residential dementia and nursing dementia care to older people.
The professional care team is on hand to offer the care and support each resident needs whilst also helping them to settle into Plas Cwm Carw life. Everything is overseen by the experienced and friendly Home Manager who focuses on providing the kindest care possible to...
Care Provided by Plas Cwm Carw Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Plas Cwm Carw Care Home for full pricing details and T&Cs.
Contact Plas Cwm Carw Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Martin Morgan (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2022
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (2)
Parking
- Parking available onsite
Plas Cwm Carw Care Home Reviews (83)
Plas Cwm Carw Care Home has a Review Score of 8.1 (8.111) out of 10, based on 9 reviews in the last 2 years.
Over all time Plas Cwm Carw Care Home has 83 reviews.
A lot of new staff, which I have got to get used to, but all in all everybody is very polite and caring. The only time I have a problem is when I ring the home a few times in one day, even if I get through, nobody in the office picks up. It's not a new problem. I realise they're busy, but is very frustrating.
Mum is well looked after, staff and management are very friendly and helpful. We are always informed of any changes in her condition.
My mum came to Plas Cwm Care Home four months ago for her end of life care. From the very first visit until she passed away on 22/10/2022 everyone has been amazing, there were all angels who looked after my mum like a member of their own family. Day staff, management and night staff, everyone was incredible. I only wish my mum had had the opportunity to be involved in all the amazing events they have there, simply amazing staff and I can't ever repay how incredible everyone was.
My mum was a resident for palliative care for roughly 3 months. All staff were so caring and supportive to her and also to the family. Nothing was too much trouble. Her final journey was so respectful and dignified. I cannot thank them enough for everything they did for her.
Mum went in as an emergency respite and was welcomed with open arms. Access to her is very good and privacy always provided. Mum always looks clean and tidy and there have been no physical changes. She eats well and I am told she involves herself in all activities, music and dancing being particular favourites in the wide variety provided. As an only son, with my dad (Mum's carer) in hospital for a lengthy period, it has been comforting knowing Mum is being very well cared for.
The place is always clean and fresh and feels homely.
The care and love given to my Aunt has been exemplary with every thought towards my Aunts wellbeing e.g. lending a DVD player and films that she mentioned she has always liked.
We can’t thank the staff enough for making my Aunt feel happy, relaxed and valued at the Plas Cwm Carw with the nursing staff and management all taking expert care and time for her and her needs.
My mother was admitted in August 2021 with dementia. Due to Covid, we couldn’t see her in the home or even help her settle into her room. We sent items with her, framed photographs, and other items which would have been familiar to her. My father was allowed to see her in the hut in the garden once a week and I saw her twice up until December 2021 when she became ill with a chest infection. She later developed pneumonia and sadly died in January. She never settled in the home and when we did see her, she had ‘ lost’ her false teeth and was also wearing clothes that didn’t belong to her. The most upsetting thing was that no one knew where the family photos were. I was told no one had ever seen them and I am so sad to think of the months she was there with no familiar faces in her room.
Thank you for taking the time to give us feedback. Welsh Government visiting guidance in Care Homes allowed for our residents to have one essential visitor at the time of your mum’s admission. We understand that this has been difficult for our families and residents but visiting restrictions have...
I just can’t praise the staff enough, I haven’t been able to see my mum for 12 weeks now as my sister is the nominated weekly visitor. But they make sure I get weekly FaceTime calls with mum and her and send me the most beautiful photos of my mum taking part in all sorts of fun activities.
My mother’s life is now full of fun, laughter, company and love, she was so sad and lonely before coming to Plas Cwn Carw. I have not seen my mother this happy since my dad died and it’s down to the wonderful care she receives. Thank you all from the bottom of my heart for keeping her safe and making her smile.
Mum suffers from dementia and has been a resident at Plas Cwm Carw for the past 18 months. It has been difficult during Covid times and the fact that I live in England but am regularly able to speak to mum on video calls. The staff are very helpful and friendly and I’m impressed with the love and care mum is receiving.
Both my parents moved to the home in August. Sadly, my mum passed away leaving my dad. The grief and trauma was overwhelming especially as my dad suffers from Alzheimer's. However, all those worries were put at ease by the professionalism of the management team and staff at Plas Cwm Carw Care Home. The team have been supportive to my dad and family through this difficult time and very approachable at all times. Dad is now settling in and for this, I would thank every member of the team at the home.
What a wonderful care team in these trying times, Mum needed a lot of attention after having a nasty fall and breaking her hip and pelvis. Plas Cwm Carw have been exceptional in their care for her. With the onset of dementia, this has been a hard time for all but they have shown us how good and well-practiced they are at these trying times, even with the hassle of covid testing during visits. Would highly recommend to all others to consider this easy to get to central location for Port Talbot and the surrounding area.
With Covid-19 and its disruption and lack of guidance from health and local authorities, the staff performed well. It must be hoped that as times improve, the home will return to its pre-covid state where residents and staff were positive and contented.
What a wonderful care home, I really cannot praise the staff enough for their kindness and caring ways. Although my mum has only been here a short while after having her moved from another care home, your staff have excelled themselves in making her feel at home here. I cannot find any fault in their excellent service, professionalism and manner in which they run the home. All I can say is I wish my mum had come here in the beginning of her care home days, it is that lovely. Excellent home, facilities and staff who care so much and treat everyone with much dignity.
My mother has just been admitted to this care home and I am extremely pleased with the service provided. The staff are welcoming and very accommodating to my mother's needs as well as to our wishes. My mother is happy in her new surroundings and is well cared for. The care home goes out of its way to ensure my mother has a good quality of life.
All staff at Plas Cwm Carw Care Home has been amazing during this difficult period. They have been accommodating to family members by showing me photos of the home (no indoor visits) and are very accommodating in arranging visits. My sister is a resident and speaks highly of the staff, food, activities - especially concerts. From my observations, my sister is happy, treated with dignity and respect and couldn't ask for more. When I leave her after a visit, she is always smiling and willing to go with her carer. I could not ask for more!
My mum was extremely reluctant to leave her home and the care she was having while there, left a lot to be desired. She arrived at Plas Cwm Carw in April and even with restrictions due to COVID she started to thrive. To see her now is wonderful. She looks 20 years younger and that’s because she’s being looked after so well. She’s happy, laughing and enjoying her life for the first time in ages and that’s all down to the wonderful staff. My mum and us as a family can’t praise them enough.
My brother has been in this home for 4 years, within these 4 years I have been satisfied with this care home, being Plas Cwm Carw. I find the staff are very good at their job and everything I have approached them; they have given me peace of mind. I would say that the only thing I would like is for my brother not to have to go down the corridor to shower as there is quite a big ensuite in his room for a small change. Thank you.
Thank you for your review, we value all feedback as this helps us to improve our service where required. All en-suites in Plas Cwm Carw have a toilet and sink for handwashing; none of them have bathing or shower facilities however, the shower room is opposite this gentleman’s bedroom so he does not...
Although I have been unable to visit my husband owing to Covid since March this year. I am sure that the high standards and quality of care has remained high as before Covid took hold. When I telephone to see how my husband is coping etc, the staff could not be more helpful, caring and informative considering all they have to cope with owing to Covid.
My wife has been a resident for almost 2-years, and I have always found the management and staff extremely friendly and helpful and would recommend this home to anyone. The staff I find very helpful, kind and considerate, food is exceptional, the care for my wife has always been good.
My mum was a resident at this care home for a very short time. During this time my family were very impressed by the level of care and love my mum received. The staff at the care home are a credit to you. I would not hesitate to recommend to anyone. Thank you.
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 27 November 2025- Well-beingRequires Improvement
- Care and SupportRequires Significant Improvement
- EnvironmentGood
- Leadership and ManagementRequires Significant Improvement
Bed Vacancies
Please contact us for latest vacancies.
News (14) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Plas Cwm Carw Care Home.
Accreditations
There are no accreditations posted yet for Plas Cwm Carw Care Home.
Meet the Team (0)
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