Located in Bannockburn, Stirling, Fairview Care Home is a popular purpose built 60 bedded property offering Nursing and Dementia, Respite and End of Life care.
At Fairview Care Home carers are very proud of their homely atmosphere as they aim to create a sense of community within a community. Residents have a choice of various lounges including a lounge which is equipped with televisions and comfortable seating areas. The home has a range of tastefully decorated, comfortable and well-equipped bedrooms.
Chefs at Fairview pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.
Group: HC-One
Local Authority / Social Services: Stirling Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 50+.
Languages Spoken by Staff (other than English): Polish
Single Rooms: 60
Rooms with ensuite WC: 60
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Inspectorate* Report on Fairview Care Home: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 9.6 (maximum of 10) for Fairview Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 42 Reviews over all time. This Average Rating is also the rating value for Fairview Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.571 for Fairview Care Home is calculated as follows: ( (317 Excellents x 5) + (161 Goods x 4) + (20 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 503 Ratings = 4.571
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Fairview Care Home is based on 15 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 15 Reviews ÷ 12 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Fairview Care Home has a Review Score of 9.6 (9.571) from 42 Reviews
Review submitted from a Postal Card by Bridget M (Resident) on Friday 2 March 2018. Relates to December 2017.
The staff are helpful, conscientious and friendly. The food is plentiful but the staff also listen when I ask for something specific. I am very pleased that the washing is done so well and promptly.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Website Submission by Ross T (Brother of Resident) on Tuesday 27 February 2018. Relates to December 2017.
My sister was a resident at Fairview Care Home for 4 and a half years. Her room was well decorated with its own ensuite and we were able to add some items to help make her feel even more at home. She greatly enjoyed the view from the room onto the well-maintained garden area.
The home has a friendly atmosphere. The communal facilities are excellent and there were always thing happening to entertain the residents and retain their interest. A high standard of cleanliness was maintained at all times. The quality and choice of food was excellent.
When my sister's health began to deteriorate everything possible was done to help her and the staff were so very kind and thoughtful towards all the family which was a great help. Fairview has very kind and caring staff who always treated my sister with dignity, respect and understanding.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Robert B (Nephew of Resident) on Thursday 18 January 2018. Relates to December 2017.
Staff are friendly and helpful - very patient with residents and always willing to take the time to inform you how the resident is doing - keen to learn personal details to interact with the resident.
The home is very clean and maintained.
There are always staff on hand looking after residents.
Management are very approachable. I would recommend the home to family and friends who require respite or long-term care.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Sandy M (Son of Resident) on Friday 12 January 2018. Relates to December 2017.
Since my mum moved into Fairview Care Home I have found everyone to be more than helpful. Anytime she requires assistance there is always someone there to help.
Any questions I have asked have been answered there and then.
Many thanks.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Website Submission by Henri H (Daughter of Resident) on Thursday 11 January 2018. Relates to December 2017.
My mum was a resident at Fairview for 4 1/2 years, she considered it her home and enjoyed many activities and outings.
Over this period, the home has continuously strived to improve the environment and facilities.
She had a number of illnesses over this period and the staff worked tirelessly to help her through these.
During my mother's last few weeks, mum and I received great care and support from the staff, they kept her comfortable and happy resulting in us still being able to make good memories.
I cannot praise the home and it's staff enough for their care, professionalism and devotion to their work.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by H H (Daughter of Resident) on Thursday 13 July 2017. Relates to June 2017.
My Dad has been in Fairview Care Home for ten weeks and I have nothing but praise for the wonderful staff.
He is treated with dignity, respect and understanding at all times.
I have also been very impressed with the management.
There is certainly an open door policy and the management is very approachable and reassuring.
My Dad seems to enjoy many of the activities on offer.
Although both he and I would obviously prefer if he was at home, I am very happy that my Dad is being well looked after and his needs attended to.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Alan S (Son of Resident) on Friday 7 July 2017. Relates to June 2017.
Very good service. Staff and organisation excellent.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Elizabeth G (Sister of Resident) on Tuesday 20 June 2017. Relates to June 2017.
My personal opinion is this home is everything you could wish for in the care they give each one. Staff are so friendly and caring.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by M M (Husband of Resident) on Thursday 25 May 2017. Relates to May 2017.
My wife is very well looked after at Fairview Care Home. The home is clean and tidy and the food looks very good. My wife and I enjoy walking around the gardens. The staff and manager are very nice and helpful, very friendly to me and my family. I would definitely recommend Fairview Care Home to other people.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Brian Q (Son of Resident) on Wednesday 17 May 2017. Relates to May 2017.
I find the care home to be very good at looking after my father, also the staff and cleanliness is of a very high standard. The management can be approached at short notice with no problems getting things sorted if need be.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Stephen M (Son of Resident) on Wednesday 17 May 2017. Relates to May 2017.
The staff and management were great when my father was here. I would recommend Fairview Care Home to others.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Postal Card by John O (Son of Resident) on Tuesday 9 May 2017. Relates to April 2017.
As a purpose built care home, Fairview is structured into small subunits (with around 15 residents) that we think create a more pleasant environment.
Mum quickly struck up a relationship with 2 of the resident and she thinks the staff are wonderful.
Her own room is very well decorated with its own ensuite and we have been able to add some familiar items from home.
Nursing cover is excellent and very accessible.
There is a good variety of food and this can be adapted (e.g when mum has difficulty with swallowing) a wide range of activities are available.
Overall, we are very happy with the level of care.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Alan M (Nephew of Resident) on Tuesday 2 May 2017. Relates to April 2017.
We found Fairview to be an ideal home for my aunt. She settled in very well indeed and is happy and content with her care.
The care that she receives is first class.
It can be very difficult and upsetting for relatives to leave a loved one in a home, but as my aunt us very content there, we can leave her after our visit without feeling any concern.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by C C (Daughter-in-law of Resident) on Thursday 27 April 2017. Relates to April 2017.
Our Stepmum recently came to Fairview and we all feel the attention and care she is being given is excellent. Everyone has been very kind in helping her to settle in. Her needs are well looked after.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by I C (Son-in-law of Resident) on Thursday 27 April 2017. Relates to March 2017.
From the initial process of researching the home, to my mother-in-law moving in, the management and care staff have been more than helpful. The room and communal facilities are good and the interest/entertainment etc have been well appreciated by my relative.
First class!!
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Kevin C (Son of Resident) on Tuesday 28 March 2017. Relates to February 2017.
Mum has strengthened since moving to Fairview Care Home. The staff are considerate and very helpful. Mum has settled very well.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Jane F (Daughter of Resident) on Friday 3 March 2017. Relates to January 2017.
Really great care home. Staff very helpful so kind to my mums family coming to visit. Attend to my mum very well, very clean. All staff great. Cannot fault anything about the care home, 5 star. Nothing is a problem.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Alice L (Daughter of Resident) on Monday 6 February 2017. Relates to January 2017.
My Mum had a bad stroke (she is very independent and now in a wheelchair). It took her several months to accept that she had to accept the support of staff to help her. Some days -not through any fault of her own- she was rude and out of control. I kept on apologising to the staff. They are so kind and helpful and explained to me that this is the stroke, not your Mum. Mum now loves the home they have matched her up with a friend and the staff are all excellent. My Mum is always clean, well fed and very happy and now I can go in every second day as I know she is in very good hands.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by M S (Daughter of Resident) on Wednesday 1 February 2017. Relates to January 2017.
Am grateful for the very good care my mother received here in her final years. Excellent staff and have noticed many small improvements since HC One took over.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Postal Card by M S (Wife of Resident) on Tuesday 17 January 2017. Relates to January 2017.
1) When visiting my husband at 11 am he was sat in the dining room alone at the table. Neither washed or shaved and wearing his pyjama jacket over his trousers and flicking away at his hard-boiled egg.
2) When collecting him after a fortnightly stay, he was neither washed or shaved and wearing two pairs of dress trousers - obviously, he was left to his own devices - trying to pack his case.
3) Clothing missing - green shirt and two pairs of pyjama trousers.
How likely would you be to recommend Fairview Care Home? Neither Unlikely or Likely
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HC-One, Careline Team at Fairview Care Home responded to this review on 26 Jan 2017:
We are sorry that your Husband’s stay with us was not up to the standard expected. At Fairview, we strive to deliver not only the kindest care but also to provide a high standard of care and support. We value feedback, both positive and negative in order to improve the service which we provide to our Residents. The Manager has an open door policy to enable both Residents and relatives to voice any concerns they may have, so they may be dealt with swiftly. We were pleased to hear that you are considering a further period of respite at Fairview and look forward to welcoming you back in the future.
Review submitted from a Postal Card by E M (Daughter of Resident) on Monday 9 January 2017. Relates to December 2016.
Very happy with the care mum receives. Staff are always cheery and helpful, despite mum being difficult at times.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by L B (Daughter of Resident) on Wednesday 4 January 2017. Relates to December 2016.
Our family have been well supported through Mum's transition into Fairview and have found the staff very helpful, friendly and professional in their duties. Fairview is modern, bright and well maintained and we feel very fortunate that Mum was accepted to live here. There is a lovely atmosphere and from our limited experience, residents are looked after well. Mum is happy to live here, this is a good facility, the food is good and cups of tea and home bakes available regularly. Excellent overall.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Lorraine A (Daughter of Resident) on Tuesday 11 October 2016. Relates to October 2016.
My father has been made to feel very welcome. My father thinks it is really well organised with nourishing meals. The staff are very attentive to my father's aches and pains and welfare needs. In the short time my father has been a resident he has used the services provided including the chiropodist and the hairdressers. He is really enjoying himself and looks forward to further opportunities to use other services available, for example, the gardens and future outings.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Ann H (Daughter of Resident) on Thursday 25 August 2016. Relates to August 2016.
My dad is in for respite and has had other stays. We have always found him very settled, staff are caring and nothing is too much trouble. They take the time to speak and always know what is going on - keep you up to date.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Postal Card by Eilidh F (Granddaughter of Resident) on Monday 22 August 2016. Relates to July 2016.
We have found the care home very welcoming and as a family, we see a great difference in my grandmother. She is very well looked after and has a great relationship with staff. Her face lights up when she sees them. She often comments on how well she is looked after and how she likes her 'new house'. She also joins in with activities which for years previously she never.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by TH (Granddaughter of Resident) on Wednesday 17 August 2016. Relates to August 2016.
My Gran seems to be settling in well into the care home environment. She enjoys the daily activities that are on offer. I went with her on the barge trip a few weeks ago which was a great day out with other residents and their family members. Also, staff made her feel at ease as sometimes she finds it hard to relax in new surroundings.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Joyce B (Friend of Resident) on Wednesday 20 July 2016. Relates to June 2016.
From the day when my friend came to Fairview I know she is safe and I don't need to worry about her. I am happy she is in the place like Fairview. Each member of staff is very nice and approachable. Fairview is a very clean place and I really like the rooms, they are so homely. I am very happy that I can visit my friend with her dog. I am delighted she is in a place like Fairview. I like the entertainment, especially music.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Irene B (Daughter of Resident) on Friday 1 July 2016. Relates to June 2016.
We were concerned initially about our mum going into residential care and so was she. However we were all surprised and delighted to find Fairview is comfortable, secure and very welcoming. Mum has settled in very happily and we have nothing but praise and grateful thanks for the staff who look after her so well. Being able to take some of her personal things was a big help too, her room is now very much like home to mum and we are made to feel very welcome when we visit.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Jim H (Husband of Resident) on Sunday 22 May 2016. Relates to March 2016.
My wife has been in care for five weeks now and seems to be settling well. The staff have been very helpful and caring.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Postal Card by Siobhan A (Guardian of Resident) on Wednesday 18 May 2016. Relates to May 2016.
The resident previously lived independently at home, however after being diagnosed with dementia she was unable to live at home. She required 24 hour care and moved to Fairview Care Home where there is a homely environment. She enjoys participating in the variety of social activities on offer as well as domestic tasks including laundry and dishes.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by M A (Resident) on Tuesday 17 May 2016. Relates to May 2016.
Good review, feel at home here and looked after.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Postal Card by Jacqui M (Daughter-in-law of Resident) on Tuesday 17 May 2016. Relates to May 2016.
Very happy with the level of care. My mother-in-law is getting and she is much more settled now.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Postal Card by Mona H (Niece of Resident) on Wednesday 13 April 2016. Relates to April 2016.
Fairview has very caring staff and the home has a friendly atmosphere.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Postal Card by Helen R (Resident) on Thursday 24 March 2016. Relates to March 2016.
I am very happy here, the staff are all very nice and very civil. No complaints about the food, it is really good.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by John W (Son of Resident) on Friday 4 March 2016. Relates to February 2016.
Staff helpful and friendly. The home is clean and warm.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by M H (Daughter of Resident) on Tuesday 2 February 2016. Relates to January 2016.
One of the main reasons Fairview was selected as the most suitable was as it had a very friendly, homely atmosphere. During the time my mother has resided here, I have always found the staff to be extremely friendly and helpful. It has been the one thing ALL the family have commented on. My mother at present is extremely ill and I am comfortable that she is well cared for.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Website Submission by Elicia (Granddaughter of Resident) on Thursday 28 January 2016. Relates to December 2015.
My gran has dementia and on entering the home had care plan in place with likes and dislikes etc to make her daily living easier. We were lead to believe all of which the home could continue we do also understand that she would not get the company as she was at home which is perfectly understandable due to staffing in homes. However a lot of my gran's needs were not met, all of which the social worker put in the assessment and home said all could be met:- bedsides not allowed on bed not to restrain her (as she was not mobile) for safety at night, sitting on chair in morning and wheelchair with cushion we have provided so difference on surface in the afternoon, took upon themselves to stop medication as they felt my gran did not need it and once questioned as we could see gran was in pain when visiting they said they can usually tell if in pain by facial expressions, which is totally diabolical as they don't know my gran as she had not long been in the home plus a lot of agency staff cover shifts and they don't know her. A lot of the staff are very good with my gran.
How likely would you be to recommend Fairview Care Home? Unlikely
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HC-One.co.uk, Careline Team at Fairview Care Home responded to this review on 29 Feb 2016:
Prior to admission to the care home we carry out a pre-admission assessment, on admission another assessment is carried out and then care needs reviewed and evaluated on a regular basis. When these are reviewed this may mean a change to the nursing care needing to be delivered. We currently have nursing vacancies due to a national shortage of nurses, therefore, in order to provide safe care to our Residents will have been using agency nursing staff. The agency, where possible, has been providing us with the same staff in our home to provide continuity of care for our Residents
Review submitted from a Postal Card by John A (Son of Resident) on Friday 22 January 2016. Relates to December 2015.
My mother has been a resident since September and has struggled with the change. The staff at Fairview Care Home have been patient with her and helped her settle in as much as they can. My mother is now eating better and feeling better thanks to the managers and staff at the home. They have gone out of their way to help her and also make her family welcome including providing a room so we could share Christmas dinner with her and make the transition a little more normal. I would have no hesitation in recommending the home to other families.
How likely would you be to recommend Fairview Care Home? Likely
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Review submitted from a Postal Card by N F (Wife of Resident) on Friday 15 January 2016. Relates to January 2016.
I found the care home very friendly and accommodating, and all the staff were very helpful and friendly. They all seemed to be caring towards all the residents.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by J M (Niece of Resident) on Thursday 14 January 2016. Relates to January 2016.
In my view, my aunt is well looked after. Well fed and comfortable. She can be very difficult. But I think they know exactly how to deal with these times (better than I could). On her good days she's great and seems to have made friends with various carers. Facilities always look clean and tidy.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by Peggy C (Resident) on Monday 7 December 2015. Relates to November 2015.
I am happy here and the food is good I like it. There is always plenty to do but I do not always do things. The whole place is spotlessly clean and tidy and the staff are very cheerie, helpful and friendly.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Review submitted from a Postal Card by E S (Daughter of Resident) on Monday 23 November 2015. Relates to November 2015.
My mother has been here for seven months. During this time the staff have provided very good care and with the result my mum has settled in well and seems to be content.
How likely would you be to recommend Fairview Care Home? Extremely Likely
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Bed Vacancies
posted 16 Apr 2018
Please contact us for information regarding our bed availability
There are currently no Care Home Idol entrants who have performed at Fairview Care Home