Fairview Care Home, Stirling, Stirling
Fairview Care Home, Stirling, Stirling
Fairview Care Home, Stirling, Stirling

Located in Bannockburn, Stirling, Fairview Care Home is a popular purpose built 60 bedded property offering Nursing and Dementia, Respite and End of Life care.

At Fairview Care Home carers are very proud of their homely atmosphere as they aim to create a sense of community within a community. Residents have a choice of various lounges including a lounge which is equipped with televisions and comfortable seating areas. The home has a range of tastefully decorated, comfortable and well-equipped bedrooms.

Chefs at Fairview pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Denise Fowler (Home Manager)

Local Authority / Social Services: Stirling Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 50+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Fairview Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 31 Oct 2017

Please contact us for information regarding our bed availability

Reviews

9.5 Fairview Care Home has a Review Score of 9.5 (9.545)

The Review Score of 9.5 (maximum of 10) for Fairview Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 38 Reviews over all time. This Average Rating is also the rating value for Fairview Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.545 for Fairview Care Home is calculated as follows: ( (278 Excellents x 5) + (152 Goods x 4) + (20 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 455 Ratings = 4.545

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Fairview Care Home is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 16 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    24
  • Good
    12
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairview Care Home?

  • Extremely LIKELY
    28
  • Likely
    8
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairview Care Home

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    7
  • Granddaughter of Resident/Service User
    3
  • Resident / Service User
    3
  • Daughter-in-law of Resident/Service User
    2
  • more

My Dad has been in Fairview Care Home for ten weeks and I have nothing but praise for the wonderful staff.
He is treated with dignity, respect and understanding at all times.
I have also been very impressed with the management.
There is certainly an open door policy and the management is very approachable and reassuring.
My Dad seems to enjoy many of the activities on offer.
Although both he and I would obviously prefer if he was at home, I am very happy that my Dad is being well looked after and his needs attended to.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very good service. Staff and organisation excellent.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My personal opinion is this home is everything you could wish for in the care they give each one. Staff are so friendly and caring.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My wife is very well looked after at Fairview Care Home. The home is clean and tidy and the food looks very good. My wife and I enjoy walking around the gardens. The staff and manager are very nice and helpful, very friendly to me and my family. I would definitely recommend Fairview Care Home to other people.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find the care home to be very good at looking after my father, also the staff and cleanliness is of a very high standard. The management can be approached at short notice with no problems getting things sorted if need be.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff and management were great when my father was here. I would recommend Fairview Care Home to others.

How likely would you be to recommend Fairview Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a purpose built care home, Fairview is structured into small subunits (with around 15 residents) that we think create a more pleasant environment.
Mum quickly struck up a relationship with 2 of the resident and she thinks the staff are wonderful.
Her own room is very well decorated with its own ensuite and we have been able to add some familiar items from home.
Nursing cover is excellent and very accessible.
There is a good variety of food and this can be adapted (e.g when mum has difficulty with swallowing) a wide range of activities are available.
Overall, we are very happy with the level of care.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

We found Fairview to be an ideal home for my aunt. She settled in very well indeed and is happy and content with her care.
The care that she receives is first class.
It can be very difficult and upsetting for relatives to leave a loved one in a home, but as my aunt us very content there, we can leave her after our visit without feeling any concern.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our Stepmum recently came to Fairview and we all feel the attention and care she is being given is excellent. Everyone has been very kind in helping her to settle in. Her needs are well looked after.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

From the initial process of researching the home, to my mother-in-law moving in, the management and care staff have been more than helpful. The room and communal facilities are good and the interest/entertainment etc have been well appreciated by my relative.

First class!!

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mum has strengthened since moving to Fairview Care Home. The staff are considerate and very helpful. Mum has settled very well.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Really great care home. Staff very helpful so kind to my mums family coming to visit. Attend to my mum very well, very clean. All staff great. Cannot fault anything about the care home, 5 star. Nothing is a problem.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum had a bad stroke (she is very independent and now in a wheelchair). It took her several months to accept that she had to accept the support of staff to help her. Some days -not through any fault of her own- she was rude and out of control. I kept on apologising to the staff. They are so kind and helpful and explained to me that this is the stroke, not your Mum. Mum now loves the home they have matched her up with a friend and the staff are all excellent. My Mum is always clean, well fed and very happy and now I can go in every second day as I know she is in very good hands.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Am grateful for the very good care my mother received here in her final years. Excellent staff and have noticed many small improvements since HC One took over.

How likely would you be to recommend Fairview Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

1) When visiting my husband at 11 am he was sat in the dining room alone at the table. Neither washed or shaved and wearing his pyjama jacket over his trousers and flicking away at his hard-boiled egg.
2) When collecting him after a fortnightly stay, he was neither washed or shaved and wearing two pairs of dress trousers - obviously, he was left to his own devices - trying to pack his case.
3) Clothing missing - green shirt and two pairs of pyjama trousers.

How likely would you be to recommend Fairview Care Home? Neither Unlikely or Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Poor

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

HC-One, Careline Team at Fairview Care Home responded to this review on 26 Jan 2017:

We are sorry that your Husband’s stay with us was not up to the standard expected. At Fairview, we strive to deliver not only the kindest care but also to provide a high standard of care and support. We value feedback, both positive and negative in order to improve the service which we provide to our Residents. The Manager has an open door policy to enable both Residents and relatives to voice any concerns they may have, so they may be dealt with swiftly. We were pleased to hear that you are considering a further period of respite at Fairview and look forward to welcoming you back in the future.

Very happy with the care mum receives. Staff are always cheery and helpful, despite mum being difficult at times.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our family have been well supported through Mum's transition into Fairview and have found the staff very helpful, friendly and professional in their duties. Fairview is modern, bright and well maintained and we feel very fortunate that Mum was accepted to live here. There is a lovely atmosphere and from our limited experience, residents are looked after well. Mum is happy to live here, this is a good facility, the food is good and cups of tea and home bakes available regularly. Excellent overall.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father has been made to feel very welcome. My father thinks it is really well organised with nourishing meals. The staff are very attentive to my father's aches and pains and welfare needs. In the short time my father has been a resident he has used the services provided including the chiropodist and the hairdressers. He is really enjoying himself and looks forward to further opportunities to use other services available, for example, the gardens and future outings.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad is in for respite and has had other stays. We have always found him very settled, staff are caring and nothing is too much trouble. They take the time to speak and always know what is going on - keep you up to date.

How likely would you be to recommend Fairview Care Home? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

We have found the care home very welcoming and as a family, we see a great difference in my grandmother. She is very well looked after and has a great relationship with staff. Her face lights up when she sees them. She often comments on how well she is looked after and how she likes her 'new house'. She also joins in with activities which for years previously she never.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Gran seems to be settling in well into the care home environment. She enjoys the daily activities that are on offer. I went with her on the barge trip a few weeks ago which was a great day out with other residents and their family members. Also, staff made her feel at ease as sometimes she finds it hard to relax in new surroundings.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

From the day when my friend came to Fairview I know she is safe and I don't need to worry about her. I am happy she is in the place like Fairview. Each member of staff is very nice and approachable. Fairview is a very clean place and I really like the rooms, they are so homely. I am very happy that I can visit my friend with her dog. I am delighted she is in a place like Fairview. I like the entertainment, especially music.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We were concerned initially about our mum going into residential care and so was she. However we were all surprised and delighted to find Fairview is comfortable, secure and very welcoming. Mum has settled in very happily and we have nothing but praise and grateful thanks for the staff who look after her so well. Being able to take some of her personal things was a big help too, her room is now very much like home to mum and we are made to feel very welcome when we visit.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife has been in care for five weeks now and seems to be settling well. The staff have been very helpful and caring.

How likely would you be to recommend Fairview Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The resident previously lived independently at home, however after being diagnosed with dementia she was unable to live at home. She required 24 hour care and moved to Fairview Care Home where there is a homely environment. She enjoys participating in the variety of social activities on offer as well as domestic tasks including laundry and dishes.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Good review, feel at home here and looked after.

How likely would you be to recommend Fairview Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very happy with the level of care. My mother-in-law is getting and she is much more settled now.

How likely would you be to recommend Fairview Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fairview has very caring staff and the home has a friendly atmosphere.

How likely would you be to recommend Fairview Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am very happy here, the staff are all very nice and very civil. No complaints about the food, it is really good.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff helpful and friendly. The home is clean and warm.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

One of the main reasons Fairview was selected as the most suitable was as it had a very friendly, homely atmosphere. During the time my mother has resided here, I have always found the staff to be extremely friendly and helpful. It has been the one thing ALL the family have commented on. My mother at present is extremely ill and I am comfortable that she is well cared for.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My gran has dementia and on entering the home had care plan in place with likes and dislikes etc to make her daily living easier. We were lead to believe all of which the home could continue we do also understand that she would not get the company as she was at home which is perfectly understandable due to staffing in homes. However a lot of my gran's needs were not met, all of which the social worker put in the assessment and home said all could be met:- bedsides not allowed on bed not to restrain her (as she was not mobile) for safety at night, sitting on chair in morning and wheelchair with cushion we have provided so difference on surface in the afternoon, took upon themselves to stop medication as they felt my gran did not need it and once questioned as we could see gran was in pain when visiting they said they can usually tell if in pain by facial expressions, which is totally diabolical as they don't know my gran as she had not long been in the home plus a lot of agency staff cover shifts and they don't know her. A lot of the staff are very good with my gran.

How likely would you be to recommend Fairview Care Home? Unlikely

Average Rating: 

 2.7 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Poor

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Poor

HC-One.co.uk, Careline Team at Fairview Care Home responded to this review on 29 Feb 2016:

Prior to admission to the care home we carry out a pre-admission assessment, on admission another assessment is carried out and then care needs reviewed and evaluated on a regular basis. When these are reviewed this may mean a change to the nursing care needing to be delivered. We currently have nursing vacancies due to a national shortage of nurses, therefore, in order to provide safe care to our Residents will have been using agency nursing staff. The agency, where possible, has been providing us with the same staff in our home to provide continuity of care for our Residents

My mother has been a resident since September and has struggled with the change. The staff at Fairview Care Home have been patient with her and helped her settle in as much as they can. My mother is now eating better and feeling better thanks to the managers and staff at the home. They have gone out of their way to help her and also make her family welcome including providing a room so we could share Christmas dinner with her and make the transition a little more normal. I would have no hesitation in recommending the home to other families.

How likely would you be to recommend Fairview Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I found the care home very friendly and accommodating, and all the staff were very helpful and friendly. They all seemed to be caring towards all the residents.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

In my view, my aunt is well looked after. Well fed and comfortable. She can be very difficult. But I think they know exactly how to deal with these times (better than I could). On her good days she's great and seems to have made friends with various carers. Facilities always look clean and tidy.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am happy here and the food is good I like it. There is always plenty to do but I do not always do things. The whole place is spotlessly clean and tidy and the staff are very cheerie, helpful and friendly.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been here for seven months. During this time the staff have provided very good care and with the result my mum has settled in well and seems to be content.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother has now been at the home for 2 years and is very happy there. When she was ill in hospital at the beginning of the year all she wanted was back to Fairview. The staff have worked tirelessly to maximise her recovery and supported me too. The home has been improving the environment and have added a film room, cafe, pool room hairdressing salon and a reminiscence room which is lovely for a quiet chat . When her younger brother visited last month he was very impressed with the home and staff and friendly relaxed atmosphere.

How likely would you be to recommend Fairview Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Fairview Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Denise

Denise Fowler

Job Title: Home Manager

Joined: 2016

Description:

As a Registered Nurse, Denise has over 20 years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Having worked for HC-One for a number of years, Denise closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Fairview.

When asked what she enjoys most about her role, Denise remarked: “I enjoy meeting and building relationships with our Residents and their families in order to make a difference to their lives.”

Outside of work, Denise enjoys spending quality time with her friends and family.

If you would like to find out more information about Fairview, Denise has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Fairview Care Home