Fairview Care Home

I have been very impressed by the staff's commitment to residents care. My mother has been looked after with kindness and respect for her dignity, and that again a difficult brought about by the covid pandemic. Their care and attention to my mothers need is much appreciated by all her family.

The staff have all been fantastic in supporting our whole family. I feel reassured that my mother is in good hands and well cared for. I feel my mother is treated with respect and dignity, and staff enable her to maintain as much independence as possible, which is fantastic. Mum has settled so well and loved her new home! Thank you!

It is difficult to give a very accurate review as we have had very few visits in the last year due to Covid. The staff are always friendly, helpful and are very good and patient with Dad. It has been a challenging year for everyone. The skype calls have been great for keeping in touch with Dad and we are very thankful to the staff for that. I think we feel that perspex pods or the like could have been introduced to enable more visits.

Although my review may seem to be negative. I do understand how difficult it is to be a carer, a business and a resident. I have mainly given 'good' as a result but I would like to see some areas improved like the meals being more detailed to residents and staff (some) to improve their understanding of the elderly. You have all done well this past year but some let it down.

Have great respect for everyone in this home. Feel they do so much to look after my mother.

The staff have been friendly and welcoming and my husband is gradually settling in.

My dad (when been able to see him) always looks well cared for - neat, clean, good personal care etc.

My sister is really well looked after, all the staff continues to do a great job. I am always kept informed and my sister's well-being and get regular updates and phone calls. All staff does a great job. Activities are great with daily activities. My sister is very safe, secure at Fairview and she enjoys staying there.

Great staff. Mum well looked after. Seems very happy here. Great communication.

My sister and I couldn't ask for better care for our dad. He seems really happy and we are so pleased. Every member of staff is so helpful and if we ever have any concerns it is always dealt with properly.

The testing has been very straightforward and the staff member explained everything fully. Throughout the pandemic, Fairview staff have been proactive in safeguarding residents and keeping close contact with family members.

Quick, efficient and polite.

Found no fault with the attention and care given by staff towards caring for my mother.

It has been a difficult year for both staff and residents. Being unable to visit for long periods of time hasn't been easy, but I have been kept well informed of my dad's health and wellbeing, and I am very appreciative of everything Fairview do and the excellent care they provide.

My sister received good care, and I have been impressed by the way in which the Coivd-19 pandemic has been handled by all the staff. In a very challenging year, we have received regular updates, and the staff seem very upbeat and willing to make the best of any opportunities.

Our mother recently went into Fairview during very difficult times. Staff are nothing but professional, treating all residents with dignity. Unfortunately, ours was a sad end due to ill health. Thanks to all the staff at Fairview for being away from their families and doing a job that many couldn’t.

Thank you for the staff for keeping mum safe from the virus and other residents in the home. Brilliant in organising Skype and phone calls to communicate with my mum. Also, staff giving us updates on how she is. For the extra help in celebrating mums birthday which was during lockdown. Disappointed that mums hearing aid is missing and find it difficult to communicate with her.

Very glad she is being so well looked after.

We're pleased with care during these difficult circumstances, ie before and since covid. Thank you.

Everyone is very helpful and polite, ready to answer any queries I may have. My husband has a lovely room and seems very happy.