Hilton Court Care Home has a Review Score of 10 (9.958) out of 10, based on 16 reviews in the last 2 years.
Over all time Hilton Court Care Home has 61 reviews.
Thank you for your feedback, the team are really pleased that you feel informed and that you both feel well looked after.
Staff are delighted with your feedback and ratings for all categories. Thank you for completing the review.
Thank you for feedback, we are pleased that it feels like family home.
Thank you so much for your kind words about Hilton Court. We're delighted to hear that you've felt supported in achieving - and exceeding - your goals. It's great to know our team and management have made a meaningful difference. We really appreciate your feedback!
Thank you for your feedback! We're so glad to hear you're enjoying the freedom and support from our team at Hilton Court.
Thank you for sharing your experience at Hilton Court! It's wonderful to hear how much you enjoyed the Christmas party and the festive games like pass the parcel, it sounds like a lot of fun. We're also delighted that you appreciate the independence our flats offer, allowing you to manage your own daily tasks like washing, ironing, cooking, and cleaning. Thank you for your kind recommendation. It means so much to us!
Thank you we really appreciate your feedback. Our team is committed to providing quality, person centred care to our residents, and we ensure they are qualified and trained to the highest standards. It's great to see this recognised by our residents and service users. Have a great day!
Thank you for sharing your review with us. We truly appreciate having you at Hilton Court. We're delighted to hear that you enjoyed your time with your peers during the festive break and recognised the hard work put in by our wider team. We will be sure to pass your kind words along to them. Have a lovely day!
Thank you for sharing your experience! It's wonderful to hear about all the activities you enjoy, from Aqua Aerobics to Bingo and the cinema. It sounds like you make the most of every opportunity to stay active and social, which is fantastic. We're so pleased to hear that you enjoy meeting new people and being part of such a friendly community. Thank you for your kind words!
Thank you so much for your wonderful feedback about Hilton Court. It's heartening to hear that you've had an excellent experience and that our manager's efforts have stood out to you. We're incredibly proud of our dedicated team and their compassionate, conscientious approach to care. Your kind words mean a lot to us, thank you!
Thank you for sharing your positive experience! We're delighted you had a wonderful day in town and enjoyed your new top. It's great to know you appreciated the thoughtful gifts of body wash and 3-in-1 shampoo and conditioner. We're especially glad that you had an amazing time seeing a musical. Your happiness and satisfaction mean the world to us at Hilton Court Care Home.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the meals, tea cakes, and ice lollies at Hilton Court Care Home. It's wonderful to know you're happy with us, and we truly appreciate your recognition of our colleagues. Your satisfaction means everything to us.
Thank you so much for your kind words. We are thrilled to hear that your father is receiving exceptional care and that you find our team kind, warm, and helpful. Our top priority is providing compassionate and attentive care, and your feedback means the world to us. We're grateful for the opportunity to care for your father and support your family.
Thank you for sharing your positive experience at Hilton Court. We're delighted to hear that you feel well cared for and respected in our community. It's wonderful to know that the variety in our dining options and activities is adding to your satisfaction. We're glad you've found happiness and contentment with us, and we look forward to continuing to make Hilton Court a place where you feel at home. Thank you for being a valued member of our community!
Thank you so much for your review of Hilton Court! We're overjoyed to hear that your mum is happy and thriving with us. Our team takes great pride in their vibrant and positive approach, and it's wonderful to know their genuine care and effort are making a real difference. We're also glad to hear that the cleanliness and organisation of our home meet your expectations. It was our pleasure to host a birthday party for your mum - celebrations like these are what make our community special. Knowing she feels loved here means the world to us. Thank you for trusting us with her care, and please know we're committed to keeping up the good work!
Thank you for your review, we are pleased that you enjoy the meals provided. The staff team are delighted that they cheer you up when you feel low.
Thank you for your feedback, we are glad you feel supported by the team.
Thank you for your positive feedback, it is wonderful to hear that you feel we offer excellent care.
Thank you for your feedback, we are so pleased to hear that you are impressed with the leadership and your brother is well cared for.
The Review Score of 10 (9.958) out of 10 for Hilton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I am passionate about my job and care deeply about both the team that I work with and the residents and families who let me be a part of their lives.
I aim to provide the best care for residents at Hilton Court and we go above and beyond to ensure that they have a happy and dignified stay at our home.
I have significant experience in the nursing sector, having qualified over 18 years ago and specialised in the care of sick children, the mental health sector and elderly care. It is this extensive knowledge and skill that I bring to my role as manager at Hilton Court.
We provide an array of activities to encourage our residents to stay active and look after their physical and mental well-being. This includes our very popular tai chi and yoga classes, which encourage physical activity and mindfulness.
Our home is subdivided into smaller domestic-style units that create a warmer, more intimate living experience for our residents. The courtyard also offers a quiet and enclosed space to enjoy some relaxation.
I want to ensure residents have fulfilled lives during their time at Hilton Court; their well-being is my top priority. I aim to bring fun and laughter, as well as security to the lives of those living with us.
We endeavour to empower residents to feel confident and independent and to support individuals to reach their own personal goals and wishes.
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