Lomond Court Care Home

It is always a pleasure to come into the care home as everyone is welcoming as well as approachable. My husband is always happy and it is clear that he sees everyone here as part of the family.

I am very happy with the care my father receives. He is well looked after, generally clean and tidy unless he refuses to have a shower or put clothes on. All staff I find are very caring and courteous. I find all his needs are met.

My sister has been in Lomond Court Care Home since September and has really settled in well. The care and attention of staff and carers have really eased this situation for us all well.

Staff also keep us well informed of what's going on with my sister's care. She really enjoys all the entertainment.

When visiting my gran's friend, I found the staff very pleasant, helpful and friendly. Although I have not eaten the food, the menu looked very tasty indeed.

I cannot praise the staff enough.

Staff and management are very pleasant and helpful.

Very impressed, staff are professional and compassionate.

Review very informative. Pleased with the reports from the home and to hear my brother is settling in well.

My husband and I moved to Portugal last year and we were so worried about putting my sister-in-law into care as we had heard so many negative stories about care homes. We both are delighted with the care she is receiving at Lomond Court. Each and every member of staff is wonderful and my sister-in-law has blossomed under their care. I never worry about her and whenever I phone or visit the staff are so friendly, kind and above all so caring. Thanks from us to each and every one of the amazing people who look after her in such a special way. We are immensely grateful to you all.

Excellent.

Lomond Court is well managed and has made our whole family feel cared for.

Living in Cape Town, South Africa limits me to one visit a year to visit my parents. What a relief to have visited Lomond Court on this trip and to have met some of the caregivers, administrators and nursing staff. It has provided such piece of mind knowing that my Father is being looked after and is in the right place. Part of my visit involved my Father having to go to the hospital in Dunfermline and it is here I would like to highly commend one member of staff who accompanied us on the trip. What an asset to the home, a consummate professional, this member of staff was a great help in a stressful situation and on behalf of myself and my family would like to offer him our heartfelt thanks.

The home has a great friendly atmosphere. Staff are always very helpful and approachable and always offered a hot drink.

Very good staff and management. They inform me if anything goes wrong with my brother. They are very good with the residents.

As a care home, I believe that Lomond Court Care Home cannot be improved. All staff - management, catering, cleaners and activities are of a high standard.

Dietary needs are understood by not only catering staff but also by those delivering the meals. Laundry needs are also fully met with a prompt and efficient service. Residents are encouraged (but never forced) to take part in activities organised and run through the 'wellbeing' coordinator. This includes all on-site activities but extends to a wide variety of off-site activities provided. In summary and in my view Lomond Court Care Home cannot be surpassed.

I went to the home three times a week and meet most of the staff and all the patients are treated with respect. My wife has been in the home for one year and I have no complaints.

Friendly, helpful staff. Dining and sitting rooms always clean and tidy.

First class accommodation and care for my brother.

Utmost praise and appreciation for all staff

Bedroom door did not close properly thus allowing other dementia residents to enter at will. This posed a risk to my bed-ridden and immobile sister.

Cistern did not work properly

The staff are patient, calm, no raised voices, sit with the patients in the afternoon and talk with them. The garden has plenty of seats for admiring the flowers - well laid out. Front of house is welcoming - again floral arrangements to attract the eye. No objectionable smell on entry.