Hawkhill House Nursing Home

234 North Deeside Road, Milltimber AB13 0DQ
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9.8 74 Reviews
  • Hawkhill House Nursing Home, Milltimber
Hawkhill House is located within one and a half acres of colourful gardens which provide peace and seclusion in the town of Milltimber. The home has a warm family atmosphere, with highly trained staff available to get to know residents individually offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

Hawkhill House is home to residents above all else and every aspect of daily life is planned with this in mind. Staff work hard to enable residents to continue living full, active lives, providing personalised care and support as and when it’s required. Hawkhill House staff assess all of the prospective residents to ensure the home can meet their specific care needs. A care plan is then developed, which sets out the tailored package of care and hospitality as agreed.

Within the home, all of the bedrooms are tastefully decorated and furnished to a high standard. Residents are encouraged to bring small items of furniture and other treasured possessions to make the rooms more homely.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Gardens
  • Bar/Café

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1782
  • Self-Funded Nursing Dementia Care: from £1782
  • RESPITE Self-Funded Nursing Care: from £1890
  • RESPITE Self-Funded Nursing Dementia Care: from £1890

These prices are only a guideline, please contact Hawkhill House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Rae Paterson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (41)
  • Single Rooms with Ensuite Wet Room (14)

Hawkhill House Nursing Home Reviews (74)

9.8

Hawkhill House Nursing Home has a Review Score of 9.8 (9.785) out of 10, based on 23 reviews in the last 2 years.
Over all time Hawkhill House Nursing Home has 74 reviews.

Overall Experience
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Date Published
  • 74
  • 5
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Reviewer Connection to Hawkhill House Nursing Home
  • 33
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Total of 74, showing 41-60
Review from P S (Son of Resident) published on 31 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Home is nice clean and fresh looking. staff are very nice and helpful and turnover is relatively low. Level of personal one to one care is very good. All staff genuinely care about the resident and understand them well.
Food is varied and well prepared, there appear to be lots of activities for those
able to participate.
Reply from Home Manager, Home Manager at Hawkhill House Nursing Home

We would like to thank you for your words of kindness which are very much appreciated. We are so pleased that the food and activities on offer are well received. All comments will be passed on to the team and thank you again for the review.

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Review from E S (Daughter-in-law of Resident) published on 17 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following a fall my mother-in-law was struggling with mobility and we required emergency respite. I was very impressed with the prompt and professional response to this request. Two weeks respite was arranged and was very successful. Room, although small, was very clean. staff were all very friendly
and helpful and meals were all enjoyed. Visitors always felt welcome and that staff were approachable.
Reply from Home Manager, Home Manager at Hawkhill House Nursing Home

We are so pleased to read your wonderful comments about the care your mother-in-law received; the team endeavour to provide necessary support whenever needed for our lovely residents and will be thrilled with your feedback.

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Review from Margaret S (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home, well maintained. Hygiene 100%. Carers very friendly, no bad things to say about Hawkhill House Nursing Home. I know my mum is in very good and capable care.
Reply from Home Manager, Home Manager at Hawkhill House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your wonderful comments about the care your mum is receiving. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.

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Review from K G (Daughter of Resident) published on 8 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad has been at Hawkhill since March 2020. He is well looked after and the care he receives is second to none, he suffers from Dementia and we couldn’t give him the care he required, I honestly feel he receives this and more from the staff at Hawkhill. They are warm and caring, it has a lovely homely
feel, they were great at celebrating my Dads 88th birthday, baking him the most fantastic cake. I highly recommend Hawkhill House for your relative.
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Review from F S (Daughter of Resident) published on 30 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I arrived to visit mum during Storm Arwen not realising that Hawkhill House was experiencing a significant power cut. As always when I arrive to visit, the staff are friendly and welcoming even though it soon became clear they were dealing with a most unusual situation. The care and attention offered
by each and every member of staff to the residents to ensure that they were all safe, warm and not concerned/upset by the situation was second to none. I was able to go back home that night knowing that mum was indeed in safe hands. On my return the following day, well it was like business as usual with Mum clearly not affected by the events of the weekend. Thank you so very much for your first class care!
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Review from Cameron C (Son of Resident) published on 30 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been very well looked after at Hawkhill House Nursing Home for 5 years plus and the level of care is of a very high standard; we would definitely recommend Hawkhill as a great care home my mother has been very well cared for in her time in Hawkhill; she seems very content in her self.
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Review from C A (Daughter of Resident) published on 13 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad became a resident of Hawkhill House Care Home in July 2021 and the entire family are impressed at the level of care he is receiving and how happy he is. The staff members are all lovely and so far the quality of care my dad is receiving is 5 stars. Brilliant team! Thank you very much for uplifting
my dad's spirits and taking great care of him.
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Review from Loraine V (Daughter of Resident) published on 8 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father required respite care at short notice and Hawkhill House arranged this for us. All of the staff we were in contact with were friendly and made my father's stay at the home comfortable and enjoyable for him. We have complete trust in their care of him and would have no hesitation in arranging
further respite stays in the future if the accommodation is available. Highly recommended for their professional care and standards - treating each resident as an individual. Thank you for looking after Dad.
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Review from Lynda M (Ex Family Member) published on 4 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my parents received at Hawkhill House Nursing Home was exemplary and all staff consistently showed kindness, respect and care towards them. They also did as much as they could to facilitate family contact and supporting the family under very difficult circumstances during the last year.
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Review from Lisa E (Daughter of Resident) published on 29 April 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Even before my mum was admitted to Hawkhill House Nursing Home, I have found the care home manager to be very friendly and informative. The first visit after Mum was admitted was very upsetting for both myself and Mum as we were both getting accustomed to the situation, since then my mum has blossomed
into the woman that she once was. I put this down to the staff and the activities that are made available. It makes me so happy to see my mum so full of joy once again and all the staff that I have encountered have been welcoming even with all the restrictions that Covid has thrown our way.
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Review from J C (Daughter of Resident) published on 3 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise this nursing home enough.
My father was extremely happy in the short time he was there.
Thanks, t all the staff.
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Review from J C (Son of Resident) published on 12 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff look after my mum very well.
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Review from Elaine H (Daughter of Resident) published on 16 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum receives at Hawkhill is first class. The staff provide kind professional care in a homely environment. There is always a happy atmosphere and a welcoming smile. I know mum is in very safe hands. Thank you.
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Review from L F (Resident) assisted by family/friend published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy here and enjoy my room and getting out to sit in the garden.
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Review from B C (Son of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family found the level of care and attention given to my mother as excellent.


All the home employees from the manager to the cleaners treated my other with the utmost respect.


At the end, the staff ensured my mother was kept as comfortable and pain-free as possible.


I would recommend Hawkhill

House to anybody who asked about my mother's time there.
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Review from F H (Daughter of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hawkhill have been very caring for my mother for her respite care. I am more than happy with the care she has received. The staff have been excellent and the manager has been extremely helpful with administrative information.
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Review from Betty A (Daughter of Resident) published on 13 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Hawkhill are very friendly. They have got to know my mother well. It is always the same staff who work here which is good. Always cheerful. My mother decides the way she would like things done and the staff respect this. She enjoys the food.
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Review from Shona B (Daughter of Resident) published on 11 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad has been at Hawkhill for 6 months and seems to be settled here. I have no complaints about the care that is provided. Always the same staff on duty who are familiar with my Dad.
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Review from Sheena S (Daughter of Resident) published on 4 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family are very happy with the level of care provided. The staff have made a difficult time much easier than it could have been.
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Review from Hamish C (Husband of Resident) published on 2 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
In a nutshell, Hawkhill House fulfils everything you could wish for:- the care, professionalism of the staff and the home environment. The care my wife receives is outstanding and I am ever grateful to the wonderful staff.
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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Hawkhill House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Hawkhill House Nursing Home is calculated as follows: ( (217 Excellents x 5) + (48 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 270 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hawkhill House Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 29 Feb 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Excellent (6)
How good is our staff team?
Adequate (3)
How good is our setting?
Adequate (3)
How well is care and support planned?
Adequate (3)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (10)

Rae

Rae Paterson

Job Title: Home Manager Joined: 2025

Rae qualified as a Registered Nurse in 2003 and began her career in Aberdeen Royal Infirmary, before discovering a passion for elderly care. She soon transitioned into the care home sector, where her compassionate nature and leadership skills saw her rise through the roles of Staff Nurse and Deputy Manager before becoming a Home Manager in 2012.


With over 20 years of experience, Rae is deeply committed to creating a warm, welcoming environment where residents feel truly at home. Known for her hands-on, person-centred approach, Rae leads her team with empathy and encouragement. Outside of work, she enjoys horse riding, hill walking, and spending time with her family.

Lorne

Lorne Learmouth

Job Title: Customer Relationship Manager Joined: 2025

With a natural ability to build trust and connections, Lorne helps families navigate the process of choosing care with understanding and care. Outside of work, she enjoys countryside walks with her dogs, family time, and exploring new places.

Scarlett

Scarlett MacDonald

Job Title: Regional Manager Joined: 2015

Scarlett is the Acting Home Manager and also a Regional Manager for several care homes. With 30 years of nursing experience in healthcare, she brings a wealth of knowledge and compassionate leadership to her role.

Debbie

Debbie Denton

Job Title: Deputy Manager

Debbie Denton is our Deputy Manager at Hawkhill House.

Pawel

Pawel

Job Title: Chef

I get to know every resident personally and their specific needs. I work closely with other teams to keep up-to-date on any changes to our residents health or nutritional needs.

Colin

Colin Wooley

Job Title: Wellbeing Co-ordinator

Each resident is a unique and special individual; I am hugely privileged to have the opportunity to work in the care industry. Every day brings opportunity, and I want to play my part to enable each resident to know that they have an amazing purpose and find fulfilment in everything they do.


Everyone has a unique set of skills and talents, and I want to help our residents to both utilise and build these. In a great team of colleagues, I want to play my part to the full to help both residents, those close to them and my colleagues all thrive individually and collectively.

Eilidh

Eilidh Gibb

Job Title: Wellbeing Co-ordinator

I love getting to know residents on a one-to-one basis and hearing all their stories. I like to make sure activities are meaningful for each resident.

Lovell

Lovell Castrence

Job Title: Site Maintenance Officer

Lovell Castrence is our Site Maintenance Officer at Hawkhill House.

Laura

Laura Brand

Job Title: Home Administrator

Laura Brand is our Home Administrator at Hawkhill House.

Tess

Tess Mason

Job Title: Housekeeper Joined: 2024

It is important to ensure that our residents home is kept safe, welcoming and comfortable at all times

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawkhill House Nursing Home to verify any information. View our terms and conditions. Hawkhill House Nursing Home has an Enhanced Service - more info.