Murrayfield House Care Home

Before becoming a resident the management team provided an excellent service showing me around Murrayfield House - the bedrooms, communal lounges and dining rooms and other facilities. Since becoming resident all the staff have been very friendly and the nursing and personal has been first class.

Mum came in for respite care and we were impressed so she is now a resident. She is settled and clearly well looked after. All staff are kind and helpful and any requests have been met. Her family can relax knowing she is well cared for. Would recommend to others and most importantly Mum is happy!

Beautiful gardens and home.

I think it is very good. Staff welcoming and friendly. Activity staff are helpful and caring. Happy with activities. Everything nice and clean. I am happy with carers.

Activities are very good and keeps the residents active.

We have been very impressed with the standard of care provided. From the very first visit, all of the staff were warm, welcoming and genuinely attentive. They took the time to really get to know my mum as an individual which made such a difference to her confidence. Overall, the residence has provided us with peace of mind, during the transition and we are grateful for the compassion shown. I would not hesitate to recommend this home to others who are looking for high quality, person centred care. My mum is happy and settled.

Our experience of a two week respite stay at Murrayfield House was exceptional, from the booking process to the nuts and bolts of the stay itself, the whole team were kind, thoughtful and professional throughout. The experience, empathy and investment of the care staff in the comfort, well being and enjoyment of residents really struck me, the ability to build rapport around complex care requirements is a huge selling point. Thank you to the while MH team.

Excellent all round.Excellent care, very pleasant and well appointed facilities food consistency good. A pleasure to deal with.

My husband spent 2 weeks in respite in October 2024 and seemed well cared for, it was good to note familiar staff faces on his 2nd visit.

My father feels very much at home in Murrayfield. He has formed very good relationships with all the staff who are extremely attentive and friendly. Health issues have been handled promptly by nursing staff and GP. Many thanks yo all.

Attended a birthday party for a friend who is a care home resident. Impressed by the facilities and the caring and attentive staff who provided great food and ensured that a special lady enjoyed her special day. Happy Birthday to my friend.

My wife stayed for two weeks and had a great time, staff are not 100% but 200%, always have time to talk. Rooms spotless, always cheerful staff, when my wife was leaving all the staff said goodbye and gave her a hug, little things like that show you staff really do care. You feel assured your loved one will get the best of care, keep up the good work.

Mum had 2 weeks respite at Murrayfield. Start to finish was exceptional. Dealing with Head Office (Darlington) was superb, and prompt follow-up emails. Mum's arrival was straightforward, and she was settled late afternoon. Staff particularly attentive that first night. Mum was looked after so well. Nothing was a problem - staff were patient and caring: helped with her daily exercises, kept track of medication, called GP if any queries. Helped at night-time when she needed and mornings when showering/dressing. Everyone was so pleasant, kind and gracious enough to spend time talking to Mum when she wanted. Meals were amazing! Room a decent size, great outlook onto trees and greenery (close to a nearby house whose owner practised bagpipes in the garden!) Mum made friends and loved having her hair done. She would happily return for more respite care. It's quite a weight off our minds for the future, so we're very happy to have chosen Murrayfield. Thank you to all the staff.

I would like to express my sincere thanks to the staff, especially three particular ladies for their exceptional care of my parents, enabling them to live with dignity and providing them with exemplary care in their final years. As a family, you always made us welcome when we visited and you were excellent in communicating with us, especially with regard to their health issues. We know that it takes much hard work by all of your team to make Murrayfield House a happy and dignified home for the residents where their interests and preferences always come first. It is greatly appreciated.

I cannot fault the care provided to both of my parents, who were able to share a room. All staff take care of my parent's individual needs with kindness, compassion and dignity.

Thanks.

Fantastic service and great attention to detail with beautiful decor and excellent dining and entertainment. The building and grounds are well-maintained. The pianos are a lovely lovely touch. The manager in particular is outstanding in care and communication. All staff are friendly and professional. Couldn’t recommend this nursing home highly enough. Well done team.

I would have no hesitation in recommending Murrayfield House and I would like to say a huge thank you for all the loving care shown to my cousin - thank you.

Very much missed the entertainment manager when she was off.

Overall, I would recommend Murrayfield House and am most grateful to them for providing a comfortable and safe home for my mother in her final years.