Murrayfield House Care Home

66 Murrayfield Avenue, Edinburgh EH12 6AY
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9.5 131 Reviews
  • Murrayfield House Care Home, Edinburgh
Located within a leafy suburb of Edinburgh, Murrayfield House Care Home is a beautiful Grade A listed building complete with a purpose-built extension. Murrayfield House is a 100 bedded care home offering nursing, nursing dementia and residential care.

At Murrayfield House Care Home residents have a choice of lounge areas which feature comfortable and specially designed furnishings or residents may choose to visit the café with friends or relatives.

The home has a range of comfortable and well-equipped bedrooms; most rooms also have views across the garden whilst others overlook the courtyard.

Chefs at Murrayfield House pride themselves on knowing the tastes of residents and preparing a choice of fresh, nutritional meals and catering for any dietary and cultural needs.

At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 100 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1632

These prices are only a guideline, please contact Murrayfield House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Fiona Truesdale (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (4)

Murrayfield House Care Home Reviews (131)

9.5

Murrayfield House Care Home has a Review Score of 9.5 (9.466) out of 10, based on 15 reviews in the last 2 years.
Over all time Murrayfield House Care Home has 131 reviews.

Overall Experience
  • 100
  • 29
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Date Published
  • 131
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Reviewer Connection to Murrayfield House Care Home
  • 49
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  • 5
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  • 1
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Total of 131, showing 41-60
Review from Mary R (Daughter of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted into Murrayfield House straight from hospital. The manager was quick to respond to our need to get a room ready for Mum. The kindness of staff helped her through the difficult period of isolation when family were unable to visit. One evening a staff member just sat with Mum for a while
which made a huge difference to her. She loves company. Mum has received two doses of the Covid vaccine and when she felt unwell after the second one, again a member of staff was there to comfort her.
Initially, when Mum was unfamiliar with the menu, the staff prepared two options to enable Mum to choose food.
Attention to detail of residents needs takes in everything, including the hand washing of cashmere. This is important to the resident's comfort and general sense of feeling like themselves. Mum always looks so cared for in every sense.
Despite the current situation staff are celebrating many events with the residents, these include Christmas, Burns night and Valentines Day.
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Review from Colin R (Son-in-law of Resident) published on 11 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is a resident in Murrayfield House. The standard of care she receives is exemplary. The staff could not do more. Their care and attention to detail is of the very highest order. They have worked tirelessly to ensure that my mother-in-law has settled in and is comfortable during the
transition period.
It's noticeable that the staff have all been at Murrayfield long term and are committed to the residents. This is an excellent indicator for any business.
My mother-in-law's room is spacious bright and the decor is lovely. The patio doors to the garden ensure a lovely aspect that will only improve as spring arrives.
I thoroughly recommend Murrayfield House. It really is 5-star care in a wonderful setting with fantastic staff.
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Review from Ishbel K (Friend of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It is difficult to describe my experience as access in the recent covid situation, has been restricted. However, I must say when access was permitted, I was happy with all measures taken. My friend is well cared for and she is happy with her care.
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Review from A F (Daughter of Resident) published on 1 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother went into this care home just at the start of lockdown, so it has been very difficult for her, and us.
The staff have been so welcoming and accommodating. She is now settled and well cared for. She is looking really well.
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Review from Stewart T (Son of Resident) published on 17 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The combination of consummate professionalism, agility, empathy and friendliness of the staff sets a very high bar for the industry. You dealt with an acute need seamlessly and my father and I are truly grateful.
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Review from L M M (Daughter of Resident) published on 17 November 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have been delighted with the care my mother has received since moving to Murrayfield house a year ago. The nurses and carers are superb and have done an excellent job, especially in these challenging times. We are very grateful to them for looking after Mum so well!
I do feel that management communication
could be improved, there is a tendency to blame 'head office' (HC One is a large organisation) rather than address questions and comments locally with the relatives involved, and the level of communication through these challenging times (in terms of updates and information) could have been better.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Murrayfield House Care Home

Thank you for your very positive feedback about the care in Murrayfield House. In relation to communication, we are very sorry that you have felt this to be poor and we will review how we contact relatives from the home to try to give a more personalised update.

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Review from L M (Niece of Resident) published on 26 October 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely pleased with the wonderful care and attention my aunt receives at Murrayfield House. The staff are so warm and friendly and work so hard to make her stay a home from home. I could not recommend the home more to all family and friends. Thank you for the most amazing job you do day and night.
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Review from L A (Daughter of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Murrayfield Care Home for two years and I have never had any concerns in that time. Nor have any of the family who visit. The staff are all very friendly and helpful. I visit my mum regularly so have had ample opportunity to see that all the residents are treated with care and compassion.
Family and friends and all made to feel welcome.
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Review from J A (Resident) published on 5 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall arrangements for the care home are in a properly connected set up. As well as continuous set up of a good system of food at all times. The experience, in general, is high with regards to cleanliness overall. Items of furniture and toilet arrangements are kept at a good level of care. Items
of bedroom matters are kept at a good state of condition and comfort.
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Review from Joan C (Respite Resident) published on 4 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel safe and comfortable. The staff are friendly, enthusiastic and will always go out of their way to ensure comfort and everything is to hand. Food - good days and bad.
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Review from Fran D (Sister of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Relating to the lockdown period for COVID-19, my brother has been well looked after, and extras I personally did in care well taken over. I have been well informed over the last four months of lockdown (March - July), phoning the unit regularly, and getting some Skype calls to "see" my brother. When
something went wrong with his special air chair a few days ago I was informed and able to get quick action taken by the company that had bought it from to remedy the problem and get the chair useable again within a few days. Today was my first "garden" distanced visit. Very well organised. Staff have been very caring for both my brother and me over this difficult time. I have felt appropriately valued.
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Review from R M (Son of Resident) published on 29 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints at all. Very supportive and understanding carers.
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Review from P D (Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can highly recommend every department of this wonderful care home and that high recommendation, therefore speaks very clearly of the excellent and prolonged management here. This care home is for me the answer to all my prayers hopes and dreams I am so happy here.
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Review from Michael (Son of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with the care provided to my dad at Murrayfield House Care Home. The staff are dedicated and provide a very good service. My dad is not the easiest person to deal with and the staff show great patience and support in caring for him.
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Review from S M (Daughter of Resident) published on 15 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Murrayfield House Care home for over 3 years. She has received the best of care and has been treated with patience, compassion, dignity and good humour at all times. It is a pleasure to visit her as we know she will be happy, contented and well looked after.
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Review from Kathleen R (Wife of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Murrayfield House Care Home gives out the feeling of friendliness and care. The staff are cheerful and interested in visitors in a genuine way. The care home is furnished with great care in their choice of local pictures and a good mixture of genuine old masters paintings. The dining area for the residents
is set out in small groups of 4 or 5 people and beautifully with linen tablecloths and large linen napkins. There is a really small forest area with adequate paths for walking. There is a regular chance for discussion and feedback between staff and residents. An extensive programme of activities for all the residents, and also a visiting dog or other animals, for those that want it. The residents also enjoy the visits from 3 to 5year old children from the local school and at other times the visits from 15-year- old children from the same school. We all enjoy some superb musical entertainment from top-class musicians.
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Review from M E (Friend of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, very caring and loving. They can't do enough for us all. A very clean home also, a perfect home for my much-loved friend.
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Review from A E (Son of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience so far.
Staff very kind and considerate.
Food excellent.
Mum is very happy here.
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Review from G M (Son of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in all aspects.
Carers, staff and management all go the extra mile.
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Review from C M (Daughter-in-law of Resident) published on 12 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing staff were extremely helpful, practical and attentive and sensitive to the needs of my Mother in Law. The administrative staff were efficient and professional.
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Current Review Score: 9.5 (9.466)

Overview of Review Score

The Review Score of 9.5 (9.466) out of 10 for Murrayfield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Murrayfield House Care Home is calculated as follows: ( (131 Excellents x 5) + (40 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 176 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.75 Points relating to the number of positive Reviews for Murrayfield House Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20. 15 Positive Reviews ÷ 20 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 6 Mar 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

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