Search...

Barchester Four Hills Care Home

8 Hazlitt Street, Ruchill, Glasgow, Glasgow City G20 9NU
Barchester Healthcare Ltd Logo
Jobs
Barchester Four Hills Care Home logo
I found this home welcoming, clean and comfortable. A lovely atmosphere within the home and roomsI H(Friend of Resident/Service User)
Barchester Four Hills Care Home, Glasgow
went ‘above and beyond’ what we would have expected.Heather M(Daughter of Resident/Service User)
Barchester Four Hills Care Home, Glasgow
The whole team understand and communicate and assist my mother in a consistent wayLynn M(Daughter of Resident/Service User)
Barchester Four Hills Care Home, Glasgow

At Four Hills staff and residents are lucky to have the best of both worlds - located in the north of Glasgow, just a stone's throw from the bustling west-end and the city centre; yet a half hour drive will take you to the bonny banks of Loch Lomond. Four Hills is a modern, purpose-built care home situated in the Ruchill housing area; where the home is at the heart...  

Care Provided by Barchester Four Hills Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,538N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Four Hills Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Gwen Mackenzie(Operations Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2004

Room Information

  • Single Rooms (120)

Visiting

  • Open visiting

Parking

  • Parking available

Barchester Four Hills Care Home Reviews (116)

Submit a Review
9.3

Barchester Four Hills Care Home has a Review Score of 9.3 (9.280) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Four Hills Care Home has 116 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Barchester Four Hills Care Home
Loading...
Showing 116 reviews matching selected criteria
Review from Pauline C (Wife of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

I am very grateful for the cheerful, caring and supportive help provided whilst I have been in hospital for major surgery. The design and layout at Barchester Four Hills Care Home is very pleasant and the welcoming reception area with comfortable seating, where coffee and cake are available is a real plus.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager – North at Barchester Four Hills Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Allison M (Daughter of Resident) published on 3 May 2024 Submitted via Website
Overall Experience
My dad has been a resident in Four Hills for three months, following a lengthy hospital stay and a quite sudden deterioration from independent living to needing to be looked after.
The staff at Four Hills have been great on all fronts from the beginning.
The lady who showed my brother and me around was informative and was frank about some areas needing to be decorated, this is ongoing and has been happening since my dad has been there too.
Dad is a resident in the Lambhill unit; the manager and all nursing staff, the healthcare assistants, and the domestic staff are a very good team.
The manager, nurses, and healthcare assistants have provided excellent care, and my dad is looking and feeling better and stronger since arriving.

There have been a couple of times he’s not been happy with something and it’s been dealt with quickly and sensitively.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Four Hills Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from A M (Sister of Resident) published on 24 April 2024 Submitted via Postal Card
Overall Experience
My disabled sister was admitted after years of care at home. She was very poorly when she arrived but has since made remarkable improvement thanks to all the care she receives and all the homemade food that is prepared. She was very withdrawn but now enjoys all the activities. She is very well looked after by all the dedicated staff.

We, as a family, feel she is now in a safe place. Thanks to you all.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you so much for taking the time to review our service. I am so pleased to see that your sister is doing well, long may this continue. Joining in all the activities is so important in maintaining her well-being and so glad that she is taking that opportunity to do so. If there are any other...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T O (Daughter of Resident) published on 16 April 2024 Submitted via Postal Card
Overall Experience

I can't praise this home enough for looking after my 92-year-old father, all staff from the nurses to the cleaners are wonderful.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

I am so pleased your dad has settled well into Four Hills. I will be sure to pass on your comments to the staff in the Unit. Thank you for taking the time to submit this review it means a lot to us all. Eleanor Wilson, General Manager

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine S (Daughter of Resident) published on 8 March 2024 Submitted via Website
Overall Experience

My dad was in this care home for 10 months and his care was excellent all the staff are so caring and friendly. No one passes by without saying hello. He had dementia and was difficult at times but was treated with empathy and patience, especially by his carer. He had a lovely room and was well cared for. My dad sadly passed away this month peacefully and was treated with respect. I cannot recommend this care home highly enough.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Four Hills Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Walter H (Friend of Resident) published on 6 March 2024 Submitted via Website
Overall Experience
My friend finds herself confined to her room, which, to be fair is looked after by the staff.
Her conversation can be quite poor and I know that the staff try hard to talk to her, which is a very good point.

On my weekly visits, I'm always well-treated and have no problems speaking with the staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Four Hills Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Veronica C (Daughter of Resident) published on 4 March 2024 Submitted via Website
Overall Experience

We have had a rough time placing our dad into long-term care from the hospital Four Hills gave us time and support explaining everything and my dads settled in and staff and management have treated him well with dignity and respect.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you for taking the time to review our service. I'm so pleased your Dad has settled well into Four Hills. We are always looking for ways of improving the overall experience and would love to catch up with you the next time you are up visiting your Dad.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pearl P (Sister of Resident) published on 30 January 2024 Submitted via Website
Overall Experience

My brother came to Four Hills on the 31st August 2023, after 8 weeks in hospital. He had lost his appetite and his ability to hold a knife and fork and was rather despondent. However, when I visited him two days later he was sitting up, fully dressed, looking very happy and contented and when I asked staff if he was managing to eat anything, I was told 'everything that's put in front of him'. I couldn't believe it. Needless to say, he has quickly regained weight. As a family, this has made us all extremely relieved to see our brother so settled and content. We are really grateful to all the staff at Four Hills and appreciate everything they do, I find them very friendly, caring and attentive.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Four Hills Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A G (Daughter of Resident) published on 9 January 2024 Submitted via Website
Overall Experience

Our mum came into your nursing home on the 19th of December. The staff were amazing and went above and beyond to make our mum feel safe, secure and comfortable. Staff were honest, and kind and could not have done more for our mum.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you so much for taking the time to review our service. I am delighted to hear that your mum had such a positive experience as moving into a care home can be overwhelming. I will be sure to pass your comments on to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew O (Son of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience

Cannot thank management and staff enough for their care, kindness and consideration in looking after my mother. They go above and beyond normal caring. Thank you so much.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you for taking the time to submit your review. It means a lot to myself and staff to hear that your mum has settled into the home, I will be sure to pass your comments on to the care staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Brother of Resident) published on 4 January 2024 Submitted via Postal Card
Overall Experience
All round lovely care home.

Staff so attentive. No job too difficult. Special mention to the front door receptionist.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you so much for taking the time to submit your review. It means a lot to staff and I will be sure to pass on your comments.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Rebecca W (Great-Niece of Resident) published on 16 October 2023 Submitted via Website
Overall Experience

Overall, impressed with the service given by every staff member in the care home. My great aunt has been well looked after and taking part of most of the activities that get carried out. The lovely staff also put on an excellent party for my great aunt's 90th where the entertainment and the food was outstanding! All the staff at the main reception are so welcoming and always have a smile on their faces.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you so much for taking the time to submit your review it means a great deal to all the staff in the home. I'm so pleased to hear that you had a lovely celebration of your Aunt's 90th birthday, fabulous.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E D (Daughter-in-law of Resident) published on 15 September 2023 Submitted via Postal Card
Overall Experience

I am extremely impressed by the range of activities offered by the activities workers. My own mother was in care in a different home and the activities were very mundane and uninteresting. I love how Barchester Four Hills Care Home tries to hang an activity on anything that is happening in the wilder world from International Chocolate Day to the Coronation to the Grand National. Small group activities outside seem perfect for some residents. The idea of having them ice skating blew my mind!

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you so much for taking the time to give us a review, I will ensure that your comments are passed on to the staff. Our activities team are always looking for new ways to enrich the lives of our residents. I will be sure to pass your comments on to the team. If you would like to offer us any suggestions we would love to hear from you. Once again, many thanks.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L L (Relative of Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience

Very nice and caring nursing home. Very well maintained.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Four Hills Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J N (Daughter of Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience

Extremely caring and very hardworking friendly staff.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you so much for taking the time to send in a review. It means a lot to both me as general manager and the staff to know that your experience of Four Hills has been a positive one. If you would like to discuss anything at any time please do not hesitate to get in touch.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graeme D (Son of Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience

The care home staff have been amazing with my dad.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Four Hills Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E M (Niece of Resident) published on 11 July 2023 Submitted via Postal Card
Overall Experience
My aunt is a resident and arrived a few months ago. In my few visits, I have seen cheery staff and clean rooms. I do not know as yet the full services provided. My aunt gets confused at times, I think she's settling in ok.

To be honest, I have marked the ratings I know as I do not know all as yet. I do not know all the facilities as yet. Value for money is not my business as I am only a niece, direct family are dealing with this matter. Activities, I do not know as yet. Keep up the good work.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you very much for taking the time to review our service. It means a great deal to staff to get feedback from family and friends. I am pleased to hear your aunt has settled in and enjoying her stay here at Four Hills.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Marie S (Daughter of Resident) published on 19 June 2023 Submitted via Website
Overall Experience

Overall very positive experience for my mother. Facilities are excellent with plenty of space and meeting rooms although bedrooms could be better. Staff particularly the more experienced staff are excellent with my mum and the range of activities available is good.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

Thank you very much for taking the time to send in a review. Your opinion is very important and valuable, we use all the feedback received to ensure we continue to improve the services we offer to our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Ann H (Friend of Resident) published on 19 April 2023 Submitted via Postal Card
Overall Experience

My friend and I stayed next door to each other and brought our children up together and it is sad that she can no longer stay in her own house. I was glad to see she was happy and well cared for. Only being here for 1 hour and 15 minutes it was a very welcoming environment. All staff spoke to us and included my friend in introductions. Her room was spotless and there was no odour on the premises. She likes the food and has even been to a French lesson.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Four Hills Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
No Rating
Safety / Security
No Rating
Rooms
Value for Money
No Rating
Review from Paul B (Son of Resident) published on 17 April 2023 Submitted via Postal Card
Overall Experience

All the staff showed care and compassion to my late mother, who unfortunately was unable to benefit from the facilities at For Hills apart from the peace and comfort that you provided in her final days.

Reply from Eleanor Wilson, General Manager at Barchester Four Hills Care Home

My sincere condolences on the loss of your mum and thank you for taking the time to review our care home. I am glad that we were able to provide her and the family the care and support she so deserved if only for a short period of time. I will be sure to pass on your comments to the staff. Once again many thanks and take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 19 June 2025
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Good

    (4)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (19) & Events (0)

News
  • 29 Jan 2026

    Staff and residents at Four Hills in Ruchill are celebrating receiving exceptional feedback in the home’s customer satisfaction survey. Everyone is as proud as can be after the home scored...

  • 30 Nov 2025

    Local care home Four Hills in Ruchill, Glasgow is opening its doors to members of the community in a bid to help tackle loneliness. Older community members, who might usually...

  • 21 Oct 2025

    A Carer at Four Hills Care Home in Ruchill has received a prestigious Thirty-Year Service Award in celebration of working at Barchester Healthcare for 30 years. John Ferns, now Carer...

Upcoming Events

There are no upcoming events for Barchester Four Hills Care Home.

Awards / Recognitions (22)

Accreditations

There are no accreditations posted yet for Barchester Four Hills Care Home.

Meet the Team (6)

Gwen McKenzie
Gwen McKenzieJob Title:Operations Manager

Hi, my name is Gwen, and I am the Operations Manager here at Four Hills care home.

I am a Qualified Nurse and Manager; I have worked in the healthcare sector for over 30 years and bring a wealth of knowledge and experience to the home. I like to build strong working relations with the team and stakeholders involved.

The quality of care that all my residents receive is my passion, and I aim to ensure that all the residents in my care receive the best and most person-centred care possible.

If you are looking for care for yourself or a loved one, please do get in touch, and I look forward to welcoming you to our home. You’re always welcome!

Annie Murray
Annie MurrayJob Title:Home AdministratorJoined: 2014

Annie joined Four Hills in 2014 in the Laundry department before moving to the front-of-house in Jun 2015. After Annie's hard work and continuous support to the home, Annie was promoted to Administrator in February 2022.

Annie loves to interact with residents and families and does not only a great job at supporting our residents but our staff too.

Atiya Ali
Atiya AliJob Title:Administration Assistant

Atiya joined Barchester as an Admin Assistant in April 2024. She graduated in Business Analysis and Consulting from the University of Strathclyde. It is her passion to work in the healthcare environment. Her enthusiasm for learning new things has given her an edge in the role.

She is a compassionate and hard-working individual with exceptional organisational skills. She believes in supporting her team to ensure the highest quality of care for residents and the smooth operation of the home.

Eileen Orr
Eileen OrrJob Title:Activities Coordinator

Eileen joined the Four Hills Family in 1999 and has worked in various roles since. Eileen originally started as a Kitchen Assistant, then moved on to Domestic, before moving on to her current role as Activities Assistant since 2017.

Eileen loves to bring joy to residents' lives by putting on meaningful and engaging activities. From in-house entertainment to trips out, our Activities team always have something going on to keep our residents engaged and stimulated.

Fraser Allen
Fraser AllenJob Title:Head of Maintenance

Hi, my name is Fraser, and I am Head of Maintenance here at Four Hills. I have over 30 years of experience in plumbing and maintenance, and I am looking forward to making a difference in the company.

I am especially looking forward to building relationships and friendships with our residents in Four Hills.

Michelle Murray
Michelle MurrayJob Title:Unit Manager

Hi, my name is Michelle, and I am a Unit Manager. I previously worked at Four Hills as a carer when the home first opened back in 1993, gaining early hands-on experience in person-centred care.

Since then, I have built a 14-year career as a qualified nurse, developing extensive clinical knowledge and leadership skills. I am now proud to be back at Four Hills as a Unit Manager, committed to delivering high-quality care and supporting both residents and staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Four Hills Care Home to verify any information. View our terms and conditions. Barchester Four Hills Care Home has an Enhanced Service -more info.