Highgate Care Home

610 Old Edinburgh Road, Uddingston, Glasgow G71 6HQ
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10 98 Reviews
  • Highgate Care Home, Glasgow
Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care.

Highgate recently underwent an extensive refurbishment programme which transformed communal areas including dining rooms, lounges/day rooms, reception area, bathrooms and corridors. Highgate has a host of places in which to relax, dine, exercise, socialise and be creative and the pretty landscaped sensory garden and patio is the perfect spot to spend time with friends and family.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Highgate.

The catering team at Highgate understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Highgate likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, residents at Highgate are encouraged to take an active role in the Uddington community.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1334

These prices are only a guideline, please contact Highgate Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Laura Turnbull (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (80)

Highgate Care Home Reviews (98)

Total of 98, showing 21-40
10

Highgate Care Home has a Review Score of 10 (9.974) out of 10, based on 32 reviews in the last 2 years. Over all time Highgate Care Home has 98 reviews.

Overall Experience

  • 85
  • 12
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Review from Margaret R (Daughter of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. My dad is here so decided to volunteer at Highgate.

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Review from Anne T (Wife of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care my husband receives from all the staff and I feel very comfortable visiting the home. Any issues I have regarding my husbands welfare are dealt with promptly. I also enjoy the entertainment put on by the home.

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Review from Simon H (Son of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with my mums level of care, the staff are all excellent and show great attention to details, compassion and empathy.
Everyone really cares about my mum and knows her very well. She is extremely well looked after. There is lots of activities as well as hairdressers and staff regularly
paints my mums nails and do her hair.
Communication is excellent and I'm glad that I could find a place for mum at Highgate Care Home.

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Review from Elaine W (Daughter of Resident) published on 28 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Highgate Care Home in May this year, after quite a difficult and stressful period at home and in hospital, and has settled in so well. I absolutely believe that her quality of life has improved beyond anything we had hoped for. She has such a positive outlook now and has wonderful relationships
with the staff. She enjoys the entertainment and activities and is so proud of herself when she tells us about her exercises or her dancing to the fabulous singers who come regularly to entertain. The care home shares lots of posts on their social media so family and friends can see how much she's enjoying life.
All staff that I have met are so friendly, welcoming and positive. They've responded quickly and professionally to a couple of minor health issues. The activities team are wonderful and the activities are fun and imaginative and engaging.
From a personal point of view, the stress and worry have been lifted from my shoulders and I know I made the best decision for Mum.

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Review from David F (Son of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my dad was only at Highgate for a relatively short period of time until he passed, the Highgate staff excelled at quickly building meaningful relationship with him and making this final part of his life a happy and comfortable one. The family will always be immensely grateful for this.

Reply from Clare Sheehan, Careline Advisor at Highgate Care Home

We'd like to take a moment to thank you for leaving such a wonderful review of our home. We are pleased to hear you were very happy with the quality of care your dad received at Highgate Care Home and we will ensure your kind words are shared with the team. Thank you again for taking the time to leave such a positive review of our home at this difficult time, please accept our sincere condolences to you and your family.

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Review from K M (Son of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very apprehensive about my mother going into full-time care. I visited Highgate Care home prior to my mother moving in and was really impressed with the professional and competent behaviours of all the staff I came into contact with. My mother has settled in very well and has made friends with
other residents. She became ill with pneumonia and the staff acted quickly to have her seen at the local hospital and treated for her chest infection.

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Review from A G (Son of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident within Highgate Care Home. She has settled in without any problems, due to the friendly staff and other residents.
The staff are very professional and keep me informed of any changes with regard to my mum's care.
My mum receives three meals a day with snacks in between.
The room
she has is very spacious and spotless too, another reason I would recommend this home to anyone.

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Review from M P (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely clean care home and lovely welcome from staff.

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Review from J M (Wife of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with my husband's care. His toom is clean and tidy, eats well and his carers and nurses are nice and helpful.

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Review from Karen R (Sister of Resident) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I so appreciate the care given to my brother every single day since residency in August 2023. He is under the regular watchful eyes of staff, with special attention of his Parkinson's and falls challenges. He is cared for with respect, dignity and love and kindness. There is so much to appreciate about
Highgate. It's always fresh, lovely floral displays and nicely decorated public areas for special dates; Christmas, Valentine's, Mother's day, St Patrick's, so colourful and pleasing to the eye for residents/visitors. It's a pleasure to visit, always welcomed and given time for questions by phone or in person. In comparing options, Highgate was a standout. Staff are so respectful and caring. I cannot thank them all enough - nurses, carers, support workers, activities coordinators, management, admin and not forgetting kitchen staff! Highgate staff go the extra mile and with a smile, but most of all, with love and kindness. They are a testimony to being part of the Kind Care company.

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Review from S C (Son-in-law of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care and attention that is lavished on my father-in-law. He is happy and contented. No matter when we visit he is always smart, clean tidy and well. Thanks to all the staff you are wonderful.

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Review from M K (Daughter-in-law of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Highgate Care Home for 7 years now. The staff have looked after and cared for her despite Covid, challenging behaviours and illness. They are caring and attentive. Thank you for continuing to provide excellent care.

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Review from Morag C (Daughter of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I did not envisage such a happy outcome for our dad prior to his arrival at Highgate Care Home. Without exception, the staff and management are kind, caring and so helpful to us as visitors. Dad is always smartly dressed and very clean and tidy. The variety of activities is amazing, and
I can only thank you all so much for your hard work.

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Review from Janice P (Daughter-in-law of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Highgate since June 2022. It took her a few months to settle, but she has been so well cared for during this time. I cannot praise the care staff enough; they do everything they can to make her stay safe, healthy and happy. We looked at several care homes for my mother-in-law,
and we are so happy we chose Highgate.

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Review from R A (Son of Resident) published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my mother are so happy with the staff, they are so helpful and polite and always go above and beyond to help. 10/10 service. We feel this is more like a five to six-star hotel as my mother gets spoiled.
Can do more on physical activities.

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Review from N M (Son of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Review is usually given with the nurse in charge. Just to keep us updated with my mother's health and well-being and if there are any issues with Mum and if we are happy with the overall service (but without the review, we get regular calls).

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Review from K C (Daughter of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum moved to Highgate Care Home a year ago. This was a difficult decision but we chose the right care home. The staff look after Mum ensuring her needs are met, (and the families). The staff are approachable and you can speak to them about my mum if needed.
There has been issues with staff due
to sickness but feel the staff is needed for patient care and continuity for residents.

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Review from R E (Wife of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff always have time to listen. Any needs that my husband requires are attended to right away. My husband is always presented in clean clothes. The staff always encourage him to be more mobile and more social. During his care review, my questions were answered satisfactorily, and his care was
explained.

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Review from Rachel M (Daughter of Resident) published on 1 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found both staff and facilities to be more than adequate. The staff have treated my dad with the utmost care and kept his dignity at all times. His room is clean and tidy at all times, and he has settled in really well. Any issues with my dad have been dealt with quickly and with care.

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Review from T B (Daughter of Resident) published on 30 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Highgate 3 weeks ago. The staff have been fantastic helping her settle and have been a great support to her family. Everyone you come into contact with is so kind and caring. I am very pleased with all the facilities and believe this move for my mum will keep her safe and improve her
quality of life with the company and activities. I would highly recommend this care home if you are looking for a new home for your family member as the team work incredibly hard to make it feel like a home within a bigger home for your loved one with their well-being a priority.

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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Highgate Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for Highgate Care Home is calculated as follows: ( (373 Excellents x 5) + (10 Goods x 4) ) ÷ 383 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highgate Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 24 Apr 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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