Highgate Care Home

610 Old Edinburgh Road, Uddingston, Glasgow G71 6HQ
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10 98 Reviews
  • Highgate Care Home, Glasgow
Highgate Care Home, situated in the peaceful residential area of Uddington, supports older people to lead their best lives with personalised nursing and nursing dementia care.

Highgate recently underwent an extensive refurbishment programme which transformed communal areas including dining rooms, lounges/day rooms, reception area, bathrooms and corridors. Highgate has a host of places in which to relax, dine, exercise, socialise and be creative and the pretty landscaped sensory garden and patio is the perfect spot to spend time with friends and family.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is there to assist you or your loved one in settling into the home. With a wealth of knowledge and experience in the care sector, the home manager leads the team to ensure residents are supported to lead their best lives at Highgate.

The catering team at Highgate understands the nutritional needs of older people and creates delicious meals to ensure a lovely dining experience for all residents and visitors. They offer a wide range of popular dining areas that provide a welcoming space to enjoy meals with fellow residents, or family and friends.

The dedicated and professional care team at Highgate likes to learn about each resident’s hobbies and interests to design a comprehensive activity programme, supporting those living in the home to enjoy the things they love most. From building relationships with neighbours in local community groups and schools, to arranging sightseeing trips in the local area, residents at Highgate are encouraged to take an active role in the Uddington community.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1334

These prices are only a guideline, please contact Highgate Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Laura Turnbull (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (80)

Highgate Care Home Reviews (98)

Total of 98, showing 41-60
10

Highgate Care Home has a Review Score of 10 (9.974) out of 10, based on 32 reviews in the last 2 years. Over all time Highgate Care Home has 98 reviews.

Overall Experience

  • 85
  • 12
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Review from K B (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As usual a great experience. The fathers day video event was a great initiative.

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Review from Linda S (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to place my mum in care was one of the worst things I have had to do, but from the very first day, the wonderful staff at Highgate made this experience the best it could be. Care homes are bricks and mortar, but every one of the team here is invaluable. They work tirelessly to ensure all their
residents are cared for. They build relationships and hear everyone in their care with compassion and dignity. They are an exceptional team of people, and I cannot speak highly enough of them.

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Review from L C (Niece of Resident) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this staff at Highgate Care Home professional, friendly and very supportive both to my aunt and myself.
My aunt has received the highest level of care, staff have been patient and caring with my aunt who can be very challenging. I couldn't wish for a better home for my aunt. They have treated
her with dignity and kindness.

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Review from M M (Niece of Resident) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have selected a better place for our aunt she has always been treated with kindness, dignity and lot of love and care. The staff exceed our expectations and we have no hesitation in recommending Highgate Care Home as a safe and caring place for your loved one. The care home also a great
support in explaining the stages of dementia.

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Review from Ann M (Daughter of Resident) published on 28 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Highgate Clyde unit for only a few weeks and I can't express my gratitude enough. The care and overall feeling in the home are exceptional. All staff really care about the client and family members, nothing is a bother, my mum had a stroke and lost the ability of speech they have
been wonderful and Mum already has a great friendship with the staff. She smiles and waves to them. She was in another care home for 3 months and I took her out.

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Review from Stephanie M (Daughter of Resident) published on 27 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to say a big thank you to the team looking after my father-in-law. He is doing so well with all the good care he is getting. He is happy and looking very healthy. You are doing an amazing job and this facility is very welcoming and friendly. I cannot praise you enough for all of your commitment
and kindness.

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Review from Margaret E (Daughter of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always been made very welcome at Highgate and the care my parents received I am extremely happy with.

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Review from Janis C (Daughter of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care and service given to my mother in Highgate especially during the Covid pandemic. They went above and beyond duty of care.

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Review from Gillian K (Daughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident here since September 2020. I could not be happier with the level of care and attention he has been receiving from the staff here. My dad has a rare neurological disease, which has specific challenges that they have not experienced before, but they go out of their way to try
to learn more about the disease, so that they can help provide him with what he needs. I live in America, and emotionally it has been very difficult for me to be so far away, but whenever I call to check on him and see how he's doing, every staff member who picks up the phone knows my dad, and is able to provide me with details on his care and any incidents that I should be aware of. They are warm, kind, friendly and genuinely care about my dad's welfare. They are also happy to organise video calls (which is so important during Covid) and they assist with those, since my dad has a hard time hearing and communicating. I would absolutely recommend Highgate if you are looking for a care home.

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Review from Andrew G (Regular Volunteer) published on 16 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a friendly, caring and well run care home. All the staff go the extra mile in supporting and caring for the residents and visitors.
The care home is clean, with pleasant decor and plenty of activities for residents to participate in each day.

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Review from Elizabeth L (Friend of Resident) published on 26 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Highgate for a couple of years and I had another friend previously in the home. It's a lovely place, very welcoming and the staff are so nice. It's very difficult not getting in to visit just now but the staff do their best. They have just had a 'pod' built for visits so hopefully
we can use that soon.

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Review from P C (Friend of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Highgate Care Home responded admirably to the Covid outbreak. Caring is a difficult job and this crisis has added so much stress for staff, however the staff are always cheerful, helpful and professional.

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Review from C B (Regular Volunteer) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been a volunteer at Highgate Care Home since July 2020 working with the wellbeing coordinator providing activities and events with residents. While I've been volunteering here I've seen how much the staff care about the wellbeing of the residents and how they have gone above and beyond to make
sure the resident's environment has been safe and clean during this pandemic.

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Review from Geraldine O (Daughter of Resident) published on 1 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into the home during the lockdown so we have not been inside the home but we have been very happy with the level of care. Mum always looks fantastic. We have asked if possible to get some photos of mum sent to us as we would love to see her taking part in activities etc.

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Review from Robert L (Son of Resident) published on 19 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highgate was our first choice of a resting place for dad after visiting a few mainly due to its facilities and cleanliness. Very soon it was clear we made the right choice and dad settled in really well and visits were so pleasant. There was always a warm welcome from not only the staff but the fellow
residents too.
The staff also go out of their way to help and support, they have also helped organise celebrating special personal occasions as well as keeping seasonal dates marked with full on decorating and events as well as on going planned daily activities, there always something different going on to suit as many residents as they can.

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Review from L R (Daughter of Resident) published on 20 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for almost three years, the care shown to her by all staff has been exemplary, they know my mum's needs, moods and can tell right away when she needs extra support.
I am contacted as soon as possible if she is poorly as I requested. Any issues I have had concerning her health
or care have been dealt with very quickly.

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Review from G L (Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All great.

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Review from May G (Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with all my care.

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Review from John O (Resident) published on 6 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am over the moon with the place. The staff, the management and the treatment.
Can't praise the place enough. If you need help during the night - it's there.

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Review from T B (Grandson of Resident) published on 14 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran has just moved here. The home is lovely, welcoming and the staff are incredibly caring. My young daughter was delighted to see the miniature ponies visiting and going up to see great gran in the lift. It is a pleasure to visit my gran at Highgate Care Home.

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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Highgate Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.974 for Highgate Care Home is calculated as follows: ( (373 Excellents x 5) + (10 Goods x 4) ) ÷ 383 Ratings = 4.974

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highgate Care Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 24 Apr 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Good

(4)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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