Douglas View Care Home

William Street, Hamilton ML3 9AX
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9.9 210 Reviews
  • Douglas View Care Home, Hamilton
Douglas View Care Home is located in the heart of Hamilton and offers residents nursing and nursing dementia care in a warm and welcoming environment.

From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is on hand to offer all the support that residents need. Working alongside residents as well as their loved ones, they design personalised and bespoke care plans that help to ensure each person is living life the way they choose, with the peace of mind that their care is always a priority.

Spending time getting to know residents' hobbies and interests allows the team to design a comprehensive activity programme, supporting each person to continue to do the things they love. For residents who are more social, an active involvement in the Hamilton community is also highly encouraged.

A spacious home, Douglas View has a cinema and bar for residents to enjoy as well as a selection of eight sitting rooms, six dining areas, a café and hairdressing salon. The lovely landscaped garden and courtyard, tended by some of the residents, are favourite spots to spend time catching up with friends and family.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 101 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1389
  • Self-Funded Nursing Dementia Care: from £1444
  • RESPITE Self-Funded Nursing Care: from £1532
  • RESPITE Self-Funded Nursing Dementia Care: from £1592

These prices are only a guideline, please contact Douglas View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Group/Owner

Person in charge

  • Charlene Curtis (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (101)

Douglas View Care Home Reviews (210)

9.9

Douglas View Care Home has a Review Score of 9.9 (9.894) out of 10, based on 52 reviews in the last 2 years.
Over all time Douglas View Care Home has 210 reviews.

Overall Experience
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  • 38
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Date Published
  • 210
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Reviewer Connection to Douglas View Care Home
  • 49
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  • 10
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  • 7
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  • 3
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  • 2
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Total of 210, showing 1-20
Review from L B (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has settled well in Douglas View. He eats well, sleeps well, and enjoys the events the home puts on.
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Review from S C (Next of Kin) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative has been living at Douglas View for the past 2 years. The staff interact with her very well. There are lots of activities to keep her entertained.
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Review from J M (Daughter of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Douglas View is a kind, caring environment, and myself and my family are happy with the ongoing care my mum is receiving.
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Review from L G (Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is exactly that. A home where we come and visit mum and her friends. Her friends are the other residents who share her 'lounge' space. It's also the amazing staff who genuinely care for mum. The decor has been refreshed, and it is beautiful. its very satisfying to know your mother is safe and
happy. What more can we ask for.
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Review from A A (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been well taken care of with all the staff. We couldn't wish for a better place for her in her later years of her life. I am very pleased we chose this care home.
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Review from H M (Niece of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely helpful and kind. The entire family have noticed a big difference since moving to this care home.
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Review from Shirley H (Niece of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family can see a huge difference in our aunt since being in this care home. My aunt was thriving today. Staff are excellent.
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Review from M S (Sister-in-law of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting for 5 months and I can honestly say that my experience and that of the rest of my family is very positive. All the staff are extremely helpful and friendly. They are kind and caring. The services provided are above and beyond, from outings to entertainment, they do their best to
include everyone and to give everyone a happy experience.
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Review from D H (Friend of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nice to see him in the garden with sunshine. He loved the gardening places and vegetables. Looks well and cared for. The staff are a credit.
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Review from Tracy S (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care my dad receives, staff are fantastic.
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Review from A H (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been resident here for over 3 years and can't believe how well mum is not only looked after but is cared for so well. Staff know mum extremely well and we take great comfort knowing how well mum is loved and looked after as she would have been at home.
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Review from L S (Daughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very pleased with the care and attention that my dad received at the nursing home. There are always activities and entertainment to keep the residents occupied, including days out for sightseeing and lunch. The tribute acts are also part of the occasions such as Easter, Valentines Day, Mothers
Day and Xmas. The care home has recently been decorated to a high standard. It's lovely and comfy.
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Review from S K (Grandson of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely visit. Staff are helpful and friendly as ever. Plenty of tea, snacks and chat. Please is always clean, tidy and pleasant. Beautiful day so plenty of chairs and sunshine outside.
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Review from B G (Son of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited care home in the area but we found Douglas View Care Hone the best. Staff brilliant and friendly. Delighted to give everyone a big thank you.
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Review from J C (Brother-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of my regular visits to my sister in law. I have found the home to be welcoming and the premises to be very clean. My sister in law is well looked after and has settled in well. I would recommend this home to anyone who has someone who has care needs.
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Review from E M (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is very happy in the home and is well looked after by the staff. There are plenty of activities which my dad enjoys.
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Review from A P (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is well looked after.
Her drawers keep getting messed up.
Staff really care for my mum + treat my mum good as well as me.
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Review from C C (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff in Douglas View are excellent with my mum. They are always friendly and approachable my mum appears well dress and cared for.
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Review from P P (Daughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank Douglas View staff enough for looking after my mother in law. The staff are a pleasure, they work tirelessly for the benefit of the residents. They have a better social life than the rest of us! The quality of life of the residents is remarkable. I cannot thank you all enough. We now
have peace of mind and my mother in law has care and dignity.
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Review from L D (Granddaughter of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always lovely to my gran even though she can be difficult at times. Always made me feel welcome and included at the home.
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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for Douglas View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Douglas View Care Home is calculated as follows: ( (570 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 622 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Douglas View Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 51 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 May 2024
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Douglas View Care Home

What types of Care is Douglas View Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Douglas View Care Home have?

There are 101 Single Rooms.

What are the Facilities & Services at Douglas View Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Douglas View Care Home to the centre of Hamilton?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Douglas View Care Home to verify any information. View our terms and conditions. Douglas View Care Home has an Enhanced Service - more info.