
My gran loves living here, the staff are exceptionalLesley S(Granddaughter of Resident/Service User)



My gran loves living here, the staff are exceptionalLesley S(Granddaughter of Resident/Service User)



Douglas View Care Home is located in the heart of Hamilton and offers residents nursing and nursing dementia care in a warm and welcoming environment.
From care assistants and nurses, to wellbeing coordinators and chefs, each and every member of the professional care team is on hand to offer all the support that residents need. Working alongside residents as well as their loved ones, they design personalised and bespoke care...
Care Provided by Douglas View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 101 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Douglas View Care Home for full pricing details and T&Cs.
Contact Douglas View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Charlene Curtis(Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (1)
Douglas View Care Home Reviews (228)
Douglas View Care Home has a Review Score of 9.9 (9.867) out of 10, based on 52 reviews in the last 2 years.
Over all time Douglas View Care Home has 228 reviews.
I myself attempt independence in a lot of areas. This depends on peoples capability which is monitored frequently.
Any changes in circumstances physical or otherwise is noted and acted upon.
I have no complaints. The home overall is very good. The food is very good and the staff are also very good. All in all, I would recommend the home to anyone.
Mum is very happy in Douglas View. She has settled in very well. She says the staff are very nice and enjoys the meals.
The staff are very helpful with information about my mother's care which has helped her to settle very quickly.
Thank you for taking the time to give feedback on Douglas View. We are very pleased that your mother has settled in so well and you are happy with the care. Please be assured that we are addressing your points regarding an odour.
Douglas View is spotless and the staff are very caring. They do a fabulous job and have a lot of empathy toward my sister and let you know everything that we need to know and it's a great place to give encouragement to cook, do washing etc.
I was impressed with the friendliness of staff and information given about all the facilities etc. My mother has settled very quickly which gives the family much peace of mind.
The atmosphere within the home since new management came on board is excellent. Open door policy is great to see, something that wasn't there prior to the new manager coming in.
My brother's home is well decorated, no odours.
My brother has been enjoying several trips out with the activity girl, he loves this and enjoys telling me about it when i visit.
Highly recommend Douglas View.
I have lived in the home for 12 years and enjoy living here. Staff are friendly and caring and look after me well. They help me by taking me shopping and always involved me in things. The new manager is great and making a big difference. There is more activities happening. We are getting out more and mixing with more people in the home.
I like living in Douglas View as I am near my sister who lives here. Enjoy having meals with her and going out and about. I enjoy going out in the gardens. The staff support me and my sister to attend our weekly club.
Mum is well cared for. Staff are in contact should they have any concerns. When visiting the staff are approachable and attentive. Mum is happy and settled which makes her family contented knowing she is being cared for in a happy and safe home.
Home seems to have a more relaxed atmosphere to work in since new manager took over.
Atmosphere in the home is fabulous, and I wish the new manager had came to Douglas view a long time ago.
I visit a friend on a regular basis. The latest upgrade to the home has been excellent. It feels more homely and the residents seem to be enjoying the improvements. In my experience, the residents are treated well and with dignity. The staff members I have had contact with have been polite and very friendly. Keep up the good work.
I was visiting my friend today and was amazed how wonderful my friend was treated. She was so happy and excited. The staff are first class. When it's my time, I'll definitely be going there. Lovely home from home, marvellous. Thank you all the staff for looking after my dear friend. I thought it was going to be hard but you made it a lovely new safe home for her.
My father is well looked after. Appears to be settled content in the home. Enjoys the food. Room clean, the public areas are clean and looked after.
All staff so kind and helpful and keep me cheery.
I have no complaints about the way my wife was treated by staff. In fact, they were very good.
The home is wonderful. I have no complaints at all.
Very good.
My dad's last night wasn't good, he wouldn't let me leave him and I asked staff to take him away or distract him for me, but I was told there wasn't enough staff to do that. I phoned my family for support.
This was a terrible experience for us as a family and with it being my dad's first time in respite, we are totally put off ever doing it again.
Thank you for taking the time to feedback to us regarding your experience at Douglas View. At HC-One we strive to provide the kindest care and on this occasion, we can only apologise that your experience fell short of this. Staffing levels are reviewed on a daily basis in relation to the needs of...
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 23 May 2024- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Very Good
(5)
- How good is our staff team?Very Good
(5)
- How good is our setting?Good
(4)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (0)
- 20 Feb 2026
Residents at Douglas View Care Home in Hamilton, Lanarkshire, were treated to a truly magical afternoon recently, as local children joined them for a special intergenerational story time with newly...
- 05 Jun 2025
A much-loved resident at HC-One Scotland’s Douglas View Care Home, in Hamilton, Lanarkshire, has been sharing stories of his remarkable life. Kenneth Barrie, aged 86, a man whose lifelong passion...
- 05 Jun 2025
A much-loved resident at HC-One Scotland’s Douglas View Care Home, in Hamilton, Lanarkshire, has been sharing stories of his remarkable life. Kenneth Barrie, aged 86, a man whose lifelong passion...
There are no upcoming events for Douglas View Care Home.
Accreditations
There are no accreditations posted yet for Douglas View Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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